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Viewing 40 posts - 1,721 through 1,760 (of 4,912 total)
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  • in reply to: page is not working #199158
     Kieran_SQ
    Moderator

    Hi,

    In that case please leave a reply directly on the open topic so that you can let the BuddyPress developers know it is not working for you and so that they can address this issue directly.

    The link to the topic is https://buddypress.org/support/topic/activation-emails-are-not-being-sent/

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: plugin #199156
     Kieran_SQ
    Moderator

    Hi,

    There are examples in the plugins description that cover exactly that. The function you need is is_page() you can read more about it here https://developer.wordpress.org/reference/functions/is_page/.

    Examples:

    If the page has an ID of 42
    is_page( 42 )

    If the page title is Contact
    is_page( 'Contact' )

    If the page slug (url) is contact-us
    is_page( 'contact-us' )

    If the page slug (url) is not contact-us
    !is_page( 'contact-us' )

    If the page slug is about-us, contact or management
    is_page( array( 'about-us', 'contact', 'management' )

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: page is not working #199153
     Kieran_SQ
    Moderator

    Hi,

    I have looked further into this issue for you and it is related directly to the BuddyPress plugin, not the theme. A temporary solution has been added to the trac and you can implement this yourself if you are comfortable making these changes – or await an update to BuddyPress.

    See here for more information:
    https://buddypress.org/support/topic/activation-emails-are-not-being-sent/

    See here for temporary fix:
    https://buddypress.trac.wordpress.org/attachment/ticket/7869/7869.01.patch

    If you try the patch and it does not work for you then please go to the first link and add a reply stating that the fix does not work for you and that the issue persists.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Upgrading to 3.X #199152
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: page is not working #199151
     Kieran_SQ
    Moderator

    Hi,

    Thank you very much for the attached translation and your time translating, I will forward this to the development team.

    Please can you confirm whether or not you are using BuddyPress 3.0 and the latest version of KLEO, 4.3.8

    There have been issues with the latest update to BuddyPress, including some with registration, our update should address this issue. If you are using the latest version of KLEO with BuddyPress and are not receiving registration email please can you contact your host for me and see if the email is attempting to leave the server and/or being rejected.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Upgrading to 3.X #199146
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mobile & Pc messaging messed up #199145
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: facebook login #199141
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: category and/or forum #199140
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about forums. Can you please update this ticket, in a private reply, with admin credentials for you site (with the account language set to English US or UK) so I can check the moving topics between forums on the back-end and the front-end for you.

    Our themes do not control the functions or features of bbPress and they are the same as they are when running bbPress on any of the default themes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Questions about the Notification #199139
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about the custom features you described. I believe all three of these are possible, however, they are not features of SweetDate or BuddyPress and would take many hours to develop for you. Therefore these items are considered custom development and are outside the scope of the support we can provide to you with the theme.

    You should reach out to a third party developer, or one of our own, to develop the features you described above. If you would like to speak to one of our developers about your ideas and receive a quote for the custom development then please email dev@seventhqueen.com with as much information as you can and a link to this ticket.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Mobile & Pc messaging messed up #199138
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mobile & Pc messaging messed up #199120
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: text links color #199116
     Kieran_SQ
    Moderator

    Hi,

    No worries, happy to help 🙂 Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: text links color #199114
     Kieran_SQ
    Moderator

    Hi,

    This wouldn’t work for posts that already exist in the activity stream, only new posts, have you tried making a new post since adding the code?

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: text links color #199109
     Kieran_SQ
    Moderator

    Hi,

    You can try this in your functions.php file to exclude certain types of activity

    COPY CODE
    function dont_save_various_activities( $activity_object ) {
     
        $exclude = array( 'new_blog_post', 'new_blog', 'new_blog_comment' );
    
        if( in_array( $activity_object->type, $exclude ) )
            $activity_object->type = false;
     
    }
    add_action('bp_activity_before_save', 'dont_save_various_activities', 1, 1 );

    See the BuddyPress Codex for more information https://codex.buddypress.org/plugindev/bp_activity_add-2/

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: text links color #199106
     Kieran_SQ
    Moderator

    Hi,

    I did the plugin enable / disable test on your behalf, the issue with the page content no longer appears with this plugin disabled. You will need to contact the Essential Addons plugin author directly about this issue.

    In the meantime you can use the below custom CSS to override this element

    COPY CODE
    #btn-eael-lightbox-a2c5088 {
        color:#ffffff !important;
        background-color:#670da3 !important;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: text links color #199101
     Kieran_SQ
    Moderator

    Hi,

    That’s quite strange as the value is reflected on the front-end, you can force the issue by adding important to the custom CSS like so

    COPY CODE
    .elementor-1013 .elementor-element.elementor-element-b2a1bdf .elementor-post__title, .elementor-1013 .elementor-element.elementor-element-b2a1bdf .elementor-post__title a {
        color: #85ff75 !important;
    }

    I wasn’t sure what color you wanted to use for the read more in the post, but the CSS would be

    COPY CODE
    a.elementor-post__read-more {
        color: #85ff75 !important;
    }

    The button on the homepage doesn’t appear to come from SweetDate or Elementor – Is this from a plugin? I can’t inspect your homepage to generate the CSS, there seems to be an odd error with the content (only on home) and may be coming from this plugin. You will need to do some plugin enable/disable tests to find the cause.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: text links color #199099
     Kieran_SQ
    Moderator

    Hi,

    Please update this ticket, in a private reply, with admin credentials for your site so I can look into this for you.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Blog page links to 404 #199096
     Kieran_SQ
    Moderator

    Hi,

    Sorry, when I loaded the ticket there were only two replies, I didn’t mean to cover what you had already said.

    Glad you found the issue 🙂 Make sure to save your permalinks when updating just to be safe.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Blog page links to 404 #199094
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about Error 404’s. I have checked your site and your blog page and single posts seem to be working fine, I cannot generate an error 404.

    With that said I went to WP Admin > Settings > Permalinks and saved your permalinks again just to be safe. There is a wider issue with WordPress where plugins that have post types do not flush the permalinks when changes are made. This can in turn cause error 404’s.

    If you experience this issue again after changing a plugins settings or updating a plugin please save the permalinks again and check to see if the error persists.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Various Issue #199087
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Not able to install #199086
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Members page redirects to 404 #199085
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Not able to install #199083
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: how to make menu alignment? #199080
     Kieran_SQ
    Moderator

    Hi,

    Please use the below custom CSS in your KLEO Child theme’s style.css or within Theme Options.

    COPY CODE
    .primary-menu.collapse.navbar-collapse.nav-collapse {
        float: left !important;
    }
    .secondary-menu.collapse.navbar-collapse.nav-collapse {
        float: right !important;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Form select colors #199077
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about styling specific elements within your site. I have check out the page you send and I presume you mean the custom select field above the map? If so you can use the below custom CSS in your KLEO Child theme’s style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or via Theme Options > General Settings > Scroll to: ‘Quick CSS’

    COPY CODE
    select.js-wpv-filter-trigger.form-control {
        color: white!important;
        border-color: blue!important;
        background-color: red;
    }

    I have set three random colors so you can see which parts of the elements they style, I wasn’t sure what color you wanted so I didn’t set anything specific for you. To change these values from defined colors in words to # values deleted the word and replace with #000000 (where 000000 is your color value).

    Don’t forget to purge your website cache, any CDN and your front-end cache (Ctrl+F5) to see the changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How to create “sale” Woocommerce Product grid #199076
     Kieran_SQ
    Moderator

    Hi,

    In WP Bakery page builder there is already a WooCommerce ‘Sale Products’ element which is available to you, this is however not limited to a category.

    The shortcode for this element is as below. You can add this yourself by editing your desired page with WP Bakery, adding a new element via the + icon, select the WooCommerce tab and selecting the ‘Sale Products’ element.

    [sale_products per_page="12" columns="4" orderby="" order=""]

    If you wish to have these only from a specific category then you can use the ‘Product Category’ element in WP Bakery but you would have to create the specific sale category yourself for this to work.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Not able to install #199075
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Outdated template #199074
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about WooCommerce templates. Currently we have support for WooCommerce up to version 3.3.2 as per our support and product pages. An update will be released for template compatibility in WooCommerce 3.4 in due course. These notices can be safely dismissed in the meantime if you are not experiencing any errors on the front end for single products or the cart.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: moving installation to a new domain #199073
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Members Carousel #199072
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about the Members Carousel element. Currently this element does not support limiting to specific members. The field marked Member Type is shown always and only ever populated with other content if you have more than the default registered member types – you can read more about member types here https://codex.buddypress.org/developer/member-types/.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mixed content in inspect #199003
     Kieran_SQ
    Moderator

    Hi,

    Glad this is now resolved for you, enjoy your weekend 🙂 Feel free to open a new ticket with any other questions and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Mixed content in inspect #198939
     Kieran_SQ
    Moderator

    Hi,

    After logging in I found that your WordPress Media Library is handling uploads as http:// not https:// which is why you got the error when you uploaded the image again.

    This is not an issue with the theme but either the configuration of WordPress or your host. However, I took the liberty of installing a plugin on your site called ‘Really Simple SSL’ which forces all links to be https:// on the front-end.

    I have cleared my cache on the front-end after installing and I now see the green SSL (secure) confirmation in the browser bar. Please do the same and let me know whether or not you see the green SSL seal.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Account Activation Not Working #198908
     Kieran_SQ
    Moderator

    Hi,

    An update for SweetDate has been issued to address the activation issue. Please go to WP Admin > Dashboard > Updates to install the latest update.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Mixed content in inspect #198900
     Kieran_SQ
    Moderator

    Hi,

    If the snippet is generating an error for you please remove it from your .htaccess file. Your domain is still not forwarding from non https and that is something you will have to address with your host.

    As your site URL is set to https you can upload the images to your site again if you wish. If you would like me to do this for you then please update this ticket, in a private reply, with admin credentials so I can carry this out for you.

    One of the images is the main logo and you can change this in the theme options. Delete the current image and upload your logo again whilst you’re accessing the site via https://

    With regards to the other two images you will need to edit the page in question and delete the two images and upload again. Again whilst connected via https://

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Mixed content in inspect #198886
     Kieran_SQ
    Moderator

    Note: Please also update this ticket, in a private reply, with admin credentials for your site so I can upload the images to the correct places once redirection is working if you need me to.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Mixed content in inspect #198883
     Kieran_SQ
    Moderator

    Hi,

    It’s not terribly difficult but will vary depending on the hosts control panel on how this is achieved. The first option for you to try yourself would be adding the below snippet to the end of your .htaccess file which will forward all traffic to your https:// site – this may or may not work depending on what is going on with your host.

    COPY CODE
    RewriteEngine On
    RewriteCond %{HTTP:X-Forwarded-Proto} !https
    RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,L]

    You will need to connect to your site via your hosts file browser or SFTP/FTP to get access to this file and it will be found in the main WordPress directory.

    If this has been completed and you’re successfully sent from cristea.ch to https://cristea.ch every time then you can go to WP Admin > Settings > General and set your site URL as https://cristea.ch

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Buddypress Comment and Reply link #198806
     Kieran_SQ
    Moderator

    Hi,

    I am sorry, I missed that when reading the ticket back. I will refer this ticket directly to one of our developers for review and potential fix. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience and sorry for the delay,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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