Kieran_SQ

[Kieran_SQ]

Hi,

The URL to create a new article with Social Articles is specific to each logged in user and therefore cannot be included by default in a button – please consider adding this to a menu instead using our built in ##profile_link##

The URL in general is

domain.com/members/username/articles/new/

To generate a user specific menu item please use the ‘Custom Links’ menu item and add the below for the field titled ‘URL’

##profile_link##articles/new/

See here for more information https://archived.seventhqueen.com/kleo/article/building-dynamic-buddypress-menu

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please see the plugin documentation on the link I sent to you

COPY CODE

SETUP GUIDE

STEP 1
Include our shortcode [reset_password] in any page you want

STEP 2
Go to the plugin settings page and select which page your shortcode is on.

STEP 3
Customise! This is optional, the plugin works right out of the box, but you’re able to change the text for the form elements.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Your site has the Restrict My Site plugin installed and therefore I cannot access the page to confirm your setup. Please can you update this ticket, in a private reply, with admin credentials for your site so I can check this out.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I can send you the CSS for this but it looks like you have plugin specific tabs so I will need to inspect it manually to generate the correct CSS for you.

I have checked your other tickets for login details but they no longer work. Please can you therefore update this ticket, in a private reply, with admin credentials for your site.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You will need to gather more information from users about this issue before I can advise on any potential solution.

– Operating system / version number
– Device RAM
– Browser
– Connectivity (3G/4G/WiFi)
– Image upload or taking photo
– Size of image uploading

If a user does not have enough RAM then taking a photo will fail as it cannot store it in the buffer. Likewise if a user tries to upload an image that is far too large it will fail.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with rtMedia, I can see the errors in console. To confirm “The impact of this error is that attempting to post a comment to an existing post of the activity stream is not permitted” is true when the plugin is activated?

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please review this topic on the BuddyPress forum for restricting the messaging function to only paying members https://buddypress.org/support/topic/resctrict-private-messages/.

COPY CODE

add_filter( 'bp_get_send_message_button', function( $array ) {
    if ( pmpro_hasMembershipLevel('Premium') ) {
        return $array;
    } else {
        return '';
    }
} );

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Thanks for contacting us about translations. If you’re not already using a translation plugin and do not plan to offer your site in multiple languages you can use the below snippet in your KLEO Child theme’s functions.php file to change this one string.

COPY CODE

function change_translate_text_multiple( $translated ) {
	$text = array(
		'Related Projects' => 'New Translation 1',
	);
	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
	return $translated;
}
add_filter( 'gettext', 'change_translate_text_multiple', 20 );

In the above example please change New Translation 1 to your desired string.

If you are using a translation plugin, like Loco Translate, you can simply search for the string ‘Related Projects’ and translate to your desired string.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I have responded to your other topic, here: https://archived.seventhqueen.com/forums/topic/different-pages-different-header-colours. Please continue the discussion in the other topic.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Thanks for the suggestions for activity items, I will move this ticket to the feature requests section for community voting.

All the best,

Kieran

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[Kieran_SQ]

Hi,

You will need to override this default WordPress behavior with either custom code or a plugin. For plugins you may wish to try https://wordpress.org/plugins/frontend-reset-password/.

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

I am not sure what you mean. Are you running a vendors plugin?

Kieran

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[Kieran_SQ]

Hi,

You will need to use the page-id- class which is generated for each page based off of the page ID from the back-end (see screenshot) before any element you wish to customize on a per page basis.

As an example, from my screenshot, the CSS for me would be

.page-id-9468 #header {background-color: aqua !important;}

This will only apply the above CSS if the class page-id-9468 is present, and this class will only ever be present on that specific page.

You will need to identify the page ID class for your page by inspecting the console (F12) and selecting the elements tab in your browser. Look for the body at the top of the document.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can set a menu background image by going to WP Admin > Theme Options > Styling Options > Header > Scroll to ‘Background Image’ and selecting your desired styling options and image (see screenshot).

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi MG,

Thanks for contacting us about translations. Can you confirm that you have searched for these strings in both BuddyPress and KLEO?

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

1. It looks like you have set the Home Register page to be the homepage – the page is just visuals there is no other logic behind it so it will show to both logged in and logged out users. Is your site going to be private? If so you can use the below code to redirect users away from BuddyPress pages to Home Register and set your home page to Activity (or whatever page you desire) via WP Admin > Settings > Reading > Static Page.

COPY CODE

// Redirect to register if logged out and page is BuddyPress
function kleo_page_template_redirect()
{
    //if not logged in and on a bp page except registration or activation
    if( ! is_user_logged_in() &&
        ( ( ! bp_is_blog_page() && ! bp_is_activation_page() && ! bp_is_register_page() ) )
    )
    {
        wp_redirect( home_url( '/home-register/' ) );
        exit();
    }
}
add_action( 'template_redirect', 'kleo_page_template_redirect' );

In the above example you should update the line where you see /home-register/ to suit the page slug of Home Register if you have edited it to anything other than the default from the demo content.

2. I’m probably going to have to look at the page to see what is going on there. Please share admin access, in a private reply, via this ticket. If you do not wish to share access please make sure the row is set to full height and padding for top and bottom is set to 0.

3. You should add this at the top of the main row before everything else by clicking the plus icon in the middle of the top row. When the modal opens to select an element search for ‘Galaxy Particles’ and set your desired values for this element.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

1. Redirect on login – please install Peter’s Login Redirect from the WordPress plugin repository by going to WP Admin > Plugins > Add New. Once you have installed this you can go to WP Admin > Settings > Login / Logout Redirects and set a redirect on login to your desired page for the user role ‘Subscriber’.

2. Menu – Please add the below CSS to the WP Bakery per page CSS, you can do this via the cog icon at the top of the editor (see screenshot).

.primary-menu.collapse.navbar-collapse.nav-collapse {display: none !important;}

3. Register shortcode – please hover over the register shortcode, click the pencil icon to edit, in the configuration modal that opens scroll to ‘Show for logged in users too’ and set ‘No’ in the drop down.

Kieran

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[Kieran_SQ]

Hi,

To bring the menu inline with the profile / login / logout are please try the below CSS. When I visited your site the menu was out of place – do you have custom CSS targeting this? If so please remove before using the below snippet.

.contain-to-grid .top-bar {margin-top: -38px !important;}

When you’re in the Elementor editor you will see a red line below the alternate box that is shown, you can hover over this to reveal the pencil (edit) icon and make any changes to the widget that you desire.

To edit the labels please go to WP Admin > Users > Profile Search and select your desired search form, this is likely to be titled ‘Home Search’ unless you created and assigned a different form. Once you have opened this form you can enter any content you wish to display in the field titled ‘Label’.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

To turn the built in contact form on or off please go to WP Admin > Theme Options > Layout Settings > Scroll to: ‘Enable Contact form’ (see screenshot).

Kieran.

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[Kieran_SQ]

Hi,

When I login and check plugins you’re still using version 3.3.3 of WooCommerce, did you reinstall the latest WooCommerce?

We released an update yesterday to support WooCommerce version 3.3.X – please update your SweetDate theme to 3.2.2, purge all caching and CDN and then purge your front-end cache (Ctrl+F5) to see if this resolves the issue for you.

https://archived.seventhqueen.com/sweetdate/article/changelog

If this does not resolve the issue please make sure all plugins are up to date and the disable all plugins that did not come bundled with SweetDate. Completely purge website cache, CDN and front-end cache to see if the error resolves itself. If it does, enable the plugins one by one, purging all of your caches each time and retest until you find the plugin causing the issue.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I will refer this ticket to a higher support level for review. I am unsure why you no longer have the other style. Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

The hover color should still be there, is the hover color very dark or black? You can add :hover to end to any CSS, in this case please try the below snippet

COPY CODE

.header-color .dropdown-menu li a:hover {
    color: #000000 !important;
}

Set the # value of 000000 to your desired color.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You did not have the form set to enabled in directory or for horizontal position. I have enabled the BP Profile Search form for you.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try the below CSS snippet to override the color of links in the drop down menu

COPY CODE

.header-color .dropdown-menu li a {
    color: #000000 !important;
}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

The Gutenberg editor is still a beta project and will not release until at least WordPress 5.0 (April 2018 or after). We’re looking into ways of supporting the new editor but there is no support as yet built into the theme. If you wish to try the Gutenberg editor you will need to go to WP Admin > Plugins > Add New > Search: ‘Gutenberg’.

Always make a backup of your WordPress files and database before trying any betas.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

We just released an update for KLEO which now supports WooCommerce up to version 3.3.2

Kieran

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[Kieran_SQ]

Hi,

Can you please update this ticket, in a private reply, with admin credentials for you site so I can take a closer look into this.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

To switch the demo theme please do the following

– Go to WP Admin > Theme Options > Import / Export
– Click on the ‘Import from text’ button to reveal the import text area
– Paste in the contents from the attached file
– Click on the blue ‘Import’ button below the text area
– Clear any and all caches any purge any CDN to see the changes

You can also find the attached file by downloading the main theme files from ThemeForest and navigating to Main Files > Demo Content > Site Styles.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Always happy to help 🙂

Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

Kind Regards,

Kieran

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[Kieran_SQ]

Hi,

This is a H2 element and can be configured via WP Admin > SweetDate > Styling Options > Scroll to: ‘Heading section’. If you would like to override the font-size CSS for this specific H2 tag you can use the below snippet

.members #buddypress h2 {font-size: 34px;}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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