Kieran_SQ

[Kieran_SQ]

Hi, Thanks for contacting us about URL previews. BuddyPress inherits WordPress' ability to embed other WordPress sites and that works be default in all activity types. You will need to install a third party plugin to embed URL previews for sites that are not WordPress based and do not already have an oEmbed integration in WordPress. As you're already using rtMedia you may wish to consider their add-on which caters to this specific requirement. You can find out more about rtMedia Activity URL Preview by going to https://rtmedia.io/products/rtmedia-activity-url-preview/. Thanks, Kieran

[Kieran_SQ]

Hi,

Please try this CSS which increases the space on a BuddyPress profile

COPY CODE

@media only screen and (max-width: 767px) {
.bp-user #profile {padding-top: 90px;}
}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

As I said above, the best way to get contacts out of your email account and into WordPress / BuddyPress will be via a CSV export from your email client and CSV import via a WordPress plugin.

I made a suggestion above of https://wordpress.org/plugins/import-users-from-csv-with-meta/, but there are many plugins that will do this for you. Each will have a different format for the CSV file and you will need to read the documentation for the plugin you chose to understand how to use it.

Another solution may be http://www.wpallimport.com/add-ons/user-import/, this is a premium plugin but is renowned in the WordPress community as the best import plugin for all kinds of data.

With regards to the ‘live’ element of your question, you would need to set a last_activity within BuddyPress before the users would be considered live and appear on the front-end.

Kieran

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[Kieran_SQ]

Hi,

With WP Bakery (formerly Visual Composer) installed you will be able to create a new page or edit the imported Home Register demo like any other page – this can be done via the back-end or the front-end. You can also import any other demo page that we have already built that you like the look of and adjust the content to suit your needs.

From your screenshots the only thing I can see that KLEO does not do out of the box is the inline login form in the menu area.

Kieran

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[Kieran_SQ]

Hi Alex,

The current supported version of WooCommerce is 3.1.2 (more info: https://archived.seventhqueen.com/kleo).

You should roll back your version of WooCommerce to 3.1.2 from 3.3.X until an update is released, or, if your cart, products and archives are working as expected you can turn off error printing on the front end by adding the below to your wp-config.php file

COPY CODE

ini_set('display_errors','Off');
ini_set('error_reporting', E_ALL );
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', false);

See here for more information http://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/

Source for WooCommerce version 3.1.2 https://downloads.wordpress.org/plugin/woocommerce.3.1.2.zip

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try this CSS to raise the z-index and add a small amount of margin to the top.

COPY CODE

@media only screen and (max-width: 767px) {
.login-buttons ul.no-hover.show-dropdown {z-index: 99999;margin-top: 15px;}
}

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

It’s entirely possible that any user that has already seen the page will need to clear their cache to see the changes. Any user that has not yet seen the page will be served the most recent version with the new CSS.

You should completely purge your website cache (WP Rocket), purge any CDN service that you have on your site and purge any host level caching to ensure you’re serving the latest files to all of your users.

Kieran.

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[Kieran_SQ]

Hi,

I am unable to find out why this is not displaying on mobile, I have turned off the option to disable on mobile via WP Admin > Slider Revolution > Slider > Panel: ‘Layout & Visual’ > Tab: ‘Mobile’ > Option: ‘Disable slider on mobile’ as well as checking in the page where it is used. It appears to be the same in a demo site I just spooled up locally.

I will therefore forward this ticket to one of our developer for review and hopefully they can shed some light on why this isn’t working for you. They’ll be in touch as soon as they can on Monday (East European Time).

Again, please accept my apologies for the late reply and thank you for your continued patience on this matter.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please accept my sincere apologies – this ticket ended up getting missed in my list. Please could you update this ticket, in a private reply, with admin credentials for your site so I can check this out on your end.

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You need to clear your cache (Ctrl+F5) to see the changes (see screenshot).

Kieran

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Attachments:

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[Kieran_SQ]

Hi,

We’re working on releasing an update for SweetDate to support the recent update to WooCommerce – please roll back your version of WooCommerce to the most recent supported version 3.1.X

You can manually download 3.1 here https://downloads.wordpress.org/plugin/woocommerce.3.1.2.zip. Either download and replace the files via SFTP / FTP or remove WooCommerce from WP Admin > Plugins and upload the zip file via WP Admin > Plugins > Add New > Button: Upload

You will need to completely clear your website cache, CDN and front-end cache (Ctrl+F5) to see the changes. Always make a backup of files and database before making changes.

If the issue persists after rolling back the WooCommerce version please update this ticket, in a private reply, with admin credentials so I can take a look.

Thanks,

Kieran

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[Kieran_SQ]

You’re welcome, feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

All the best,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

To edit the shortcodes within K Elements you will need to have the KLEO Child theme installed and copy the below file into a new directory within the KLEO Child theme named k_elements

From
/wp-content/plugins/k-elements/shortcodes/templates/kleo_register.php

To
/wp-content/themes/kleo-child/k_elements/kleo_register.php.

You will then be able to edit your newly copied file safely and make any changes you see fit. See here for more information https://archived.seventhqueen.com/kleo/article/overriding-shortcodes-in-the-kleo-child-theme.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try the following CSS

COPY CODE

@media only screen and (max-width: 767px) {
#header .contain-to-grid {margin-top: -20px;}
}

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Krishnakumar,

As I stated above, I am unaware of a method to class all users as logged in. Obviously switching between that many users using this method is not viable – I offered this plugin so you could check what I was saying was correct.

I think there needs to be a date in the row last_activity within wp_usermeta table for each user to count a user as logged in. Your best bet is to open a support topic on the BuddyPress site and ask one of the developers if this is correct and how to assign, en-masse, the last_activity to users who do not currently have one set.

This topic is probably a good starting point https://buddypress.org/support/topic/rebooting-activity-stream/.

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

That’s unusual, did you add any other custom CSS related to this area? You should be able to override this by adding a z-index value – try this CSS.

COPY CODE

@media only screen and (max-width: 767px) {
.contain-to-grid .top-bar {z-index: 9999;}
}

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I see, you had referenced the header CSS so I had assumed that was the area you were referring to, my apologies. Please try the below CSS snippet to add more spacing – does this issue appear anywhere other than the members directory?

COPY CODE

@media only screen and (max-width: 767px) {
.members #search-bar {padding-top: 95px;}
}

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can use the below CSS to effect the mobile header only, adjust the values to suit your needs

COPY CODE

@media only screen and (max-width: 767px) {
.absolute-head #header {height: 80px;margin-top: 10px;}
}

You can also adjust the color to suit your site by using the below CSS instead (set # value to desired color)

COPY CODE

@media only screen and (max-width: 767px) {
.absolute-head #header {height: 80px;margin-top: 10px;}
.header-bg {background: #2e5561;}
}

You will need to purge all website caching, CDN and your mobile browser cache to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

That’s strange, I will refer this ticket a higher support level for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You will need to translate both the SweetDate theme and the BuddyPress plugin. Once you have started the process of translating the BuddyPress plugin you will be able able to search for that string.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I will assign this ticket to a higher support level for review. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I added a CSS snippet to WP Admin > Appearance > Editor > KLEO Child > Style.css to fix the padding issue on the single events page

.single-ajde_events .btn.btn-lg.btn-boxed-icon.with-icon {padding: 20px;padding-left: 70px;}

Going forward you may wish to enable the WP Bakery editor for custom post types as this will give you a far superior editing experience – where you’ll be able to see what you’re creating.

If you wish to enable WP Bakery on individual post types you should go to WP Admin > WP Bakery > Role Manager > Option: ‘Post types’ and select ‘Custom’ from the drop down – you’ll then be able to select which post types to use WP Bakery for. Currently your post type options are Post, Page, Envira_album, Ajde_events, Product. Popuppress, Poll and Envira.

Also you need to update K Elements and WP Bakery (formerly Visual Composer) to maintain compatibility with KLEO – you can do this by going to WP Admin > Appearance > Install Plugins > Tab: ‘Updates’ and selecting the two plugins to update.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Thanks for contacting us about custom development. With regards to users blocking other users this plugin may be worth a try https://www.philopress.com/products/buddyblock/, I cannot guarantee if this plugin will work for you or not and you will need to contact the plugin developer before making a purchase.

For the other two points it does not appear that there are any up to date options available. You will either need to code a solution yourself if you’re proficient in PHP or hire a developer to build this functionality for you.

If you wish you can start a conversation with our development team to discuss your needs by emailing dev@seventhqueen.com – please provide them with as much information as possible about your request including how you propose this will function (doesn’t have to be technical information).

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I need to check this out but you have Paid Memberships Pro installed – can you update this ticket, in a private reply, with admin credentials so I can test this for you.

Please make sure when you create a user that you have assigned a full package so I can access all of the pages.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You’re on the right track with the translation but you will also need to translate the BuddyPress plugin for the registration details. It’s the same process as with the theme in Loco Translate except you would select plugins and BuddyPress rather than themes and BuddyApp.

You can search for the strings that need translating once you have started the translation for BuddyPress and edit as required.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

To disable the search option within the main menu please go to WP Admin > SweetDate > Layout Settings > Option: ‘Ajax Search in menu’ toggle to off.

To add a horizontal search to the members directory please go to WP Admin > Users > Profile Search, select your desired search for and edit. Once opened select ‘Yes’ for ‘Add to directory’ and ‘members/bps-form-horizontal’ for ‘Form Template’ under the panel titled ‘Add to directory’ (see screenshot).

Thanks,

Kieran

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[Kieran_SQ]

Hi,

To remove this toolbar please do the following

– Go to WP Admin > SweetDate > Miscellaneous > Option: ‘Admin toolbar’ toggle to off
– Go to WP Admin > Settings > BuddyPress > Tab: ‘Options’ > Option: ‘Toolbar’ and uncheck the ‘Show the Toolbar for logged out users’

This should now remove the WordPress admin bar from the front-end for you.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I am closing this topic as it is a duplicate of https://archived.seventhqueen.com/forums/topic/rtmedia-page. Please continue the discussion in the original ticket.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You should be able to do this with the rtMedia shortcodes, try the following in your page

[rtmedia_gallery global="true"]

You can see more rtMedia shortcodes and how to configure them here https://rtmedia.io/docs/features/gallery/.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I have checked your site and your group description is being correctly used in both the groups directory and in the header of the single group page.

If you would like to reveal the full text of the description of the single group page please add the below CSS to your KLEO Child theme’s style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or by going to WP Admin > Theme Options > General Settings > Scroll to: ‘Quick CSS’.

.buddypress div#item-header div#item-header-content p:first-child {height: 55px;overflow: visible;text-overflow: unset;}

Make sure to clear your website cache, CDN and local cache (Ctrl+F5) to see changes.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

In KLEO we have an integration for a plugin called Social Articles, you can find this by going to either WP Admin > Appearance > Install Plugins or going to WP Admin > Plugins > Add New > Search: ‘Social Articles’.
https://wordpress.org/plugins/social-articles/

This will enable a front-end form within the user profile where a user can create, edit and delete their posts.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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