Kieran_SQ

[Kieran_SQ]

You’re welcome,

Feel free to open a new ticket any time and we’ll be happy to assist.

All the best,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

You may have a caching issue locally as I can see them when I access the blog posts (see screenshot).

Try clearing your local front-end cache (Ctrl+F5) to see the changes. If this does not work try a complete purge of your browser cache (except form data and passwords) by press Ctrl+Shift+Del.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

When a user is logged in a class is added to the body tag of .logged-in. You can use this to target any element on the page for logged in users only.

To hide the contact form for a logged in user only please add the below CSS to your KLEO Child theme’s style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or by going to Theme Options > General Settings > Scroll to: ‘Quick CSS’

.logged-in .kleo-quick-contact-wrapper {display: none;}

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Sorry for the confusion. To change the colors en-masse to this layout please do the following

– Go to WP Admin > Theme Options > Import / Export
– Click on the ‘Import from text’ button to reveal the import text area
– Paste in the contents from the attached file
– Click on the blue ‘Import’ button below the text area
– Clear any and all caches any purge any CDN to see the changes

You can also find the attached file by downloading the main theme files from ThemeForest and navigating to Demo Content > Site Styles.

You may experience an issue where it appears the theme is set to boxed and not wide. If you do, please go to WP Admin > Theme Options > Layout > Option: Wide and save the options – even if nothing has changed. This should rectify the issue if it appears.

Thanks,

Kieran

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[Kieran_SQ]

Hi George,

If you have installed our demo content you’ll find that page in particular under the name of ‘Home Deafult’ in WP Admin > Pages.

If you’d like to use the fullwidth template with any other page you will need to open your desired page via WP Admin > Pages > All Pages > Desired Page and select ‘Full width For Builder’ from the Theme Layout drop down in the Page Attributes panel (below the publish button).

Thanks,

Kieran

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[Kieran_SQ]

Hi,

The demo content we provide is a direct copy or our demo site, real world users can register on our demo site, therefore we cannot legally include that data.

You can however use a third party plugin that will generate users, messages, friends, groups, activity, posts etc.

Try BuddyPress Default Data which can be found here https://wordpress.org/plugins/bp-default-data/ for free.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I logged into your site and it looks like the import was actually successful. Please go to WP Admin > Users > Profile Fields to add, edit or delete the fields.

I’m not sure why you got got an error message on the first import, but the secondary error messages are because all of the fields that you’re trying to import already exist.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

With Restrict My Site disabled you could extend this code to suit your needs. This is for BuddyPress by default but you can change the conditions to suit your needs.

To open up your post type and any others you would need to use
is_singular( array( 'post-type-name', 'other-post-type-name' ) )
you can read more about that here https://codex.wordpress.org/Function_Reference/is_singular

COPY CODE

// Redirect to register if logged out and page is BuddyPress
function kleo_page_template_redirect()
{
    //if not logged in and on a bp page except registration or activation
    if( ! is_user_logged_in() &&
        ( ( ! bp_is_blog_page() && ! bp_is_activation_page() && ! bp_is_register_page() ) )
    )
    {
        wp_redirect( home_url( '/register/' ) );
        exit();
    }
}
add_action( 'template_redirect', 'kleo_page_template_redirect' );

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with setting up. Are you following this video?

I will respond to each of your points in the same numbered format below for ease of tracking the issues.

1. If you’re referring to the error that is printed on the screen and reads “Revolution Slider Error: Slider with alias full_width_with_form not found.” it looks like you have yet to import the Revolution Slider content. You can follow this section of our quick setup post to guide you through doing this https://archived.seventhqueen.com/sweetdate/article/install-update#4.

If this is not the error you see then please let me know as I see no others on the page

2. This can sometimes happen, it’s more of a blip than a bug. You will need to go to WP Admin > Users > Profile Search and open both of the forms one at a time. Click save on each of them and it should resolve the issue for you.

3. See response to issue 1

4. This means that the element is set to show only to logged out users and therefore is unable to render it for you in the editor. You can however still edit this by hovering over the red bar with the text “Register Form. Visibility setting prevents this to show element!” and clicking the pencil icon. To see your changes you will need to save and then view the page in an incognito or private window (logged out).

5. I am not sure where you’ve received the warning about a broken link. If you see the warning again please take a screenshot so I can assist.

6. SweetDate is currently compatible with WooCommerce up to version 3.1 with the current WooCommerce version being 3.3 which released two weeks ago. We are working on releasing an update for SweetDate in the coming weeks and this will be addressed – however, it shouldn’t cause many/any issues for you in the meantime.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Shaundra,

Glad you have it fixed 🙂 Feel free to open a new ticket any time and we’ll be happy to assist.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Chris,

If you would like to disable the BuddyPress registration and let PMPro handle this exclusively you can go to WP Admin > Settings > BuddyPress > Pages and unset the values for register and activation.

You can then use custom menu items to ‘Register’ and direct them to your PMPro pricing page.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Can you let me know which invoice page you’re trying to edit please? There are quite a few in different plugins so I need to be sure before I can offer you a reason / solution for your issue.

Also it would help me to see the issue at hand. If possible please update this ticket, in a private reply, with newly created admin credentials for you site.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi Spocar,

Thanks for contacting us about the members element on the home page. Your website is behind a ‘Coming Soon’ page so I cannot check – can you confirm for me that you do indeed have members under WP Admin > Users.

If you do can you please update this ticket, in a private reply, with newly created admin credentials for your WordPress site so I can check this out. You can create a new member by going to WP Admin > Users > Add New, make sure to select admin as a role for the new user.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Currently the Restrict My Site plugin does not support allowing singular custom post types to be set as an exclusion. If you needed a custom post type to be viewable you will need to look at alternative options to our plugin.

If you would like I can add this ticket to the feature request queue for the community to vote on? Let me know.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Thanks for contacting us about breaking down notifications, I will forward this ticket to one of our developers to assist you in your query. They’ll be in touch with you as soon as they can, Monday to Friday, East European time.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

To show alternative content above the main content area and after the header are you will need to use the ‘Header Content (optional)’ box below the post editor and theme general settings panel in the individual page to add your slider shortcode.

For example
[rev_slider_vc alias="HomeFullwidth"]

Replace the alias in the box example with the alias for your own slider

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues with our social share feature. I have tried to login to your site to see the issue using credentials you shared with us in other tickets but I was unable to do so.

Please could you update this ticket, in a private reply, with admin credentials so I can see the issue and double check the settings in the back-end.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for contacting us about an issue with the bottom row of control / delete buttons in SweetDate, this is a known bug and we’re working on releasing an update for it.

In the meantime you can replace the contents of the below file

/wp-content/themes/sweetdate/buddypress/members/single/messages/messages-loop.php

With the contents from this link to temporarily fix the issue until the update is released.

https://pastebin.com/raw/LMKqAEBA

Please make sure to clear any and all caching as well as any CDN to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Piotrek,

I logged into your site and replaced your CSS (below)

COPY CODE

#buddypress .activity-list .activity-content .activity-header img.avatar {
 float: left !important;
}

With the below CSS to fix the appearance

COPY CODE

#buddypress .activity-list .activity-content .activity-header img.avatar {
    display: inline-block !important;
    margin: -5px 5px -8px 2px !important;
}

Let me know if this works for you, please clear any caches to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

I am sorry but I cannot offer you a professional or personal opinion on legal matters with regards to your site or product. In the USA we have services which have templated legal documents for free or for low cost – perhaps there is a service like this in your country.

Please feel free to open a new ticket any time with any theme related question and I will be happy to assist.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

You’re welcome, let me know how you get on and if you need any further assistance on this matter.

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Lucy,

Thanks for contacting us about expires headers. GTmetrix reports your site as needing ‘Expires headers’ because you do not have them present or set correctly in your htaccess file – if you click on each individual reporting item in GTmetrix you will see it offers a solution or information on solving for each item.

Add expires headers solution can be found here https://gtmetrix.com/add-expires-headers.html

GTmetrix will also report any JS or CSS on any page where the expires headers have not been set – you’re seeing the theme files and BuddyPress files because they’re being called on page load.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

You can use the below HTML snippet within your page(s) etc to show a form that only searches a specific category

COPY CODE

<div id="search-5" class="widget widget_search"><form role="search" method="get" id="searchform" action="http://localhost/kleo/">
	
	<div class="input-group">
		<input name="s" id="s" autocomplete="off" type="text" class="ajax_s form-control input-sm" value="" placeholder="Search this category only" style="opacity: 1;">
<input type="hidden" value="32" name="cat" id="specificcat" />
		<span class="input-group-btn">
            <input type="submit" value="Search" id="searchsubmit" class="button">
		</span>
	</div>

</form></div>

Change the value=”32″ in the above example to be the ID of your category and change placeholder=”Search this category only” to your desired term, if any. Make sure to update the action=”” URL to match your own domain.

If you would like to turn this into a shortcode as you describe above please use this PHP snippet instead in your KLEO Child theme’s functions.php file

COPY CODE

// Custom Shortcode for specific search 
// Add Shortcode
function custom_shortcode_sq_cat_search() { echo ('<div id="search-5" class="widget widget_search"><form role="search" method="get" id="searchform" action="http://localhost/kleo/">
		
		<div class="input-group">
			<input name="s" id="s" autocomplete="off" type="text" class="ajax_s form-control input-sm" value="" placeholder="Search this category only" style="opacity: 1;">
	<input type="hidden" value="32" name="cat" id="specificcat" />
			<span class="input-group-btn">
	            <input type="submit" value="Search" id="searchsubmit" class="button">
			</span>
		</div>
	
	</form></div>');

}
add_shortcode( 'sq-cat-search', 'custom_shortcode_sq_cat_search' );

You will again need to edit the category ID and placeholder text. To use this you will need to enter the below shortcode in your desired location

[sq-cat-search]

If you need to change the shortcode name please do so on the last line of the example where you see ‘sq-cat-search’

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You will need to use a plugin like GeoMyWP https://wordpress.org/plugins/geo-my-wp/ to enable member locations. They also offer a premium plugin that integrates more tightly with KLEO which can be seen here https://geomywp.com/extensions/kleo-geolocation/.

Alternatively if you’re comfortable with coding in PHP and editing the KLEO Child theme it could be done with Geo Mashup https://wordpress.org/plugins/geo-mashup/.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for contacting us about how messaging works in BuddyPress. It appears that you may not have enabled the messages component in WP Admin > Settings > BuddyPress > Tab: ‘Components’ > Checkbox ‘Private Messaging’.

Once this is activated you’ll see a send message button on the members directory, user profile and the you’ll be able to see the message tab in your own profile http://www.domain.com/members/username/messages/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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