Page 82 – SeventhQueen Archived Support

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January 6, 2018 at 20:13 in reply to: URGENT HELP NEEDED Issues with theme #184937

Kieran_SQ
Moderator

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January 6, 2018 at 20:00 in reply to: URGENT HELP NEEDED Issues with theme #184936

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 19:59 in reply to: URGENT HELP NEEDED Issues with theme #184934

Kieran_SQ
Moderator

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January 6, 2018 at 19:54 in reply to: members page text color #184929

Kieran_SQ
Moderator

Hi,

Glad it works for you, I will close this topic as per your request.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 19:53 in reply to: city autocomplete #184928

Kieran_SQ
Moderator

I have registered an account for you, please let me know when you have received the confirmation email and have activated the account

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 19:35 in reply to: city autocomplete #184925

Kieran_SQ
Moderator

Hi,

I am not sure how you mean? Do you mean on GeoNames, if so that doesn’t appear to be valid login details. If you mean on your site there is no user with that email so I am unable to login.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 19:05 in reply to: city autocomplete #184923

Kieran_SQ
Moderator

Hi,

It doesn’t appear to be working for me either. Did you follow the support article regarding setup and activate the web services after the account verification? If not please read this post (step 2) and update accordingly https://archived.seventhqueen.com/sweetdate/article/geonames-integration-city-autocomplete.

Let me know,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 18:50 in reply to: Can’t update visual composer #184921

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 18:42 in reply to: city autocomplete #184919

Kieran_SQ
Moderator

Hi,

Can you let me know if you received an account confirmation email from GeoNames and activated your account by clicking the link within their email?

If you have please update this ticket in a private reply with admin credentials for your site so I can look into this issue for you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 18:39 in reply to: Can’t update visual composer #184918

Kieran_SQ
Moderator

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January 6, 2018 at 18:16 in reply to: Can’t update visual composer #184916

Kieran_SQ
Moderator

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January 6, 2018 at 17:56 in reply to: Avoid diverting the proper use of certain fields. #184910

Kieran_SQ
Moderator

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January 6, 2018 at 17:54 in reply to: Can’t update visual composer #184909

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 17:47 in reply to: city autocomplete #184908

Kieran_SQ
Moderator

Hi,

That is correct, if the country selected is the USA or the ISO code is USA then the city field will populate with only US cities.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 17:39 in reply to: Search button refreshing home page #184904

Kieran_SQ
Moderator

Hi, I have logged into your site and set the option for 'Form Action (Results Directory)' to 'Members' and it no longer refreshes the page. To update this in future should it become an issue again you will need to go to WP Admin > Users > Profile Search > Select: Desired Search Form - on the right side of the page that opens in the panel titled 'Form Attributes' select 'Members' from the dropdown titled 'Form Action (Results Directory)'. Thanks, Kieran

January 6, 2018 at 17:29 in reply to: 3 New building Issues #184902

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 17:26 in reply to: Issues are in the attached video that you keep ignoring. #184900

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 17:08 in reply to: a space on the mobile display #184899

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 17:06 in reply to: city autocomplete #184898

Kieran_SQ
Moderator

Hi,

Thanks for reaching out about the SweetDate BuddyPress options. City autocomplete uses the geonames.org API to dynamically populate your chosen field with up to eleven million unique and geographically correct places, you will need to add your username to the field titled ‘Geonames Username’ for this to work properly, you can create an account here http://www.geonames.org/login.

The space allotted for the logo is 294 x 108 px, currently your logo is 175 x 46 px – to ensure everything looks as crisp as it does locally when you’re making your logo you should output the logo in 294 x 108 px, even if you’re left with empty transparent space. Don’t forget to also create a copy of your logo at 588 x 216 px for use in the retina logo field.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 16:51 in reply to: Disable post links to Tickers #184895

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 16:29 in reply to: members page text color #184893

Kieran_SQ
Moderator

Hi,

You can use the below CSS in your SweetDate Child theme’s style.css or in SweetDate > Theme Options > Styling > Scroll to: ‘Quick CSS’ to override the current color.

.search-item .date, .search-item .date a {color: #000;}

Adjust the color to suit your needs, please clear your website cache, CDN and local cache (Ctrl+F5) to see any changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 16:22 in reply to: Can’t update Visual Composer #184892

Kieran_SQ
Moderator

Hi,

Sorry to hear you’re having issues updating WP Bakery (formerly Visual Composer), please could you update this ticket in a private reply with admin credentials so I can look into this for you?

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 6, 2018 at 16:19 in reply to: How to configure the post alert email #184891

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 16:13 in reply to: Custom fields to the register shortcode #184890

Kieran_SQ
Moderator

Not marked as solution

January 6, 2018 at 16:09 in reply to: How can i change the widget Title color and fonts #184889

Kieran_SQ
Moderator

Not marked as solution
January 6, 2018 at 16:03 in reply to: Change Color #184887

Kieran_SQ
Moderator
Hi,

You can use the below CSS to remove the white on white issue, this CSS will change the background color to black and font to white – please adjust as required.
COPY CODE
```
#buddypress div.rtmedia-single-container .rtmedia-single-meta button {
    background-color: #000000;
    color: #FFFFFF;
}
```
Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
January 6, 2018 at 15:49 in reply to: Backend access #184886

Kieran_SQ
Moderator

Hi,

To look into this for you I will need admin credentials to access the back-end. Please update this ticket in a private reply with admin credentials so I can assist you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 3, 2018 at 00:20 in reply to: translating kleo #184564

Kieran_SQ
Moderator

Hi Zsuzsi,

You can translate these elements by translating the plugin K Elements which is the plugin that adds of all these shortcodes to WP Bakery (formerly Visual Composer).

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

January 2, 2018 at 21:57 in reply to: Visual Composer not working after updating to latest version #184554

Kieran_SQ
Moderator

Not marked as solution

January 2, 2018 at 19:29 in reply to: Visual Composer not working after updating to latest version #184536

Kieran_SQ
Moderator

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January 1, 2018 at 22:29 in reply to: Facebook login problem #184450

Kieran_SQ
Moderator

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January 1, 2018 at 22:29 in reply to: Facebook login problem #184449

Kieran_SQ
Moderator

Not marked as solution

January 1, 2018 at 20:11 in reply to: Tags not shown in the Categories page #184445

Kieran_SQ
Moderator

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January 1, 2018 at 20:07 in reply to: Replace ‘join/leave group’ with join/leave fanclub #184444

Kieran_SQ
Moderator

Not marked as solution

January 1, 2018 at 19:58 in reply to: Increasing Burger Menu size #184443

Kieran_SQ
Moderator

Not marked as solution

January 1, 2018 at 19:20 in reply to: Visual Composer not working after updating to latest version #184440

Kieran_SQ
Moderator

Not marked as solution

January 1, 2018 at 19:17 in reply to: Change text #184438

Kieran_SQ
Moderator

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January 1, 2018 at 19:15 in reply to: my database is 2.2 GB while the website is not open ! #184437

Kieran_SQ
Moderator

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January 1, 2018 at 19:11 in reply to: Increasing Burger Menu size #184436

Kieran_SQ
Moderator

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December 31, 2017 at 20:58 in reply to: Increasing Burger Menu size #184408

Kieran_SQ
Moderator

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Kieran_SQ

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