Forum Replies Created
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Author
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Laura
ModeratorHello, please contact your hosting provider, request to change your wp-content an uploads folder permission to be 755 or 777 and make sure you updated all plugins
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, seems to be like a buddypress global alert, go to Profile > Messages and check if you have a notice active
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 21, 2016 at 19:46 in reply to: Kleo works very slowly and has problem with Variable Products #99806Laura
ModeratorHello, i did check it out your issue is related to other plugins and the server so you need cache plugin or migrate to another server.
Please try my tips, it should work for both admin and frontend side. Also deactivate other plugins to find which one is creating the issueHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, dropdown 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, all your questions are related to custom request, please contact a freelancer that can create them for you, right now i can only help you with what the theme has
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorI am happy that is resolved 🙂 let me know if it happens again
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 21, 2016 at 18:24 in reply to: limit excerpts of GROUP’s topic post on front page of Kleo using post grid #99780Laura
ModeratorHello, try maybe this one
COPY CODEfunction get_excerpt(){ $excerpt = get_the_content(); $excerpt = preg_replace(" (\[.*?\])",'',$excerpt); $excerpt = strip_shortcodes($excerpt); $excerpt = strip_tags($excerpt); $excerpt = substr($excerpt, 0, 40); $excerpt = substr($excerpt, 0, strripos($excerpt, " ")); $excerpt = trim(preg_replace( '/\s+/', ' ', $excerpt)); return $excerpt; }Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, i see the issue, did you try deactivating some plugins and testing again?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, thanks you 🙂 Its a pleasure to help.
1. Can you share an user so i can test it?
2. Try this 🙂 http://buddydev.com/buddypress/introducing-buddypress-user-profile-visibility-manager-give-the-users-control-to-manage-their-account-privacy/
3. Well, you could add a field that is their Skype ID and by php add a dynamic button that creates a skype call me button at their profiles… its a bit tricky.
4. Not available actually
5. Its already there, just create a new field and place it at a new group ( Users > Profile fields )Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, please share admin credentials so i can adjust it 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try Loco Translate plugin, before translating your language you need to click the SYNC button ( At Loco Translate> KLEO – fr-FR )
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, i see everything working fine, also on IE, did you update IE?
The errors you could see at the console are because of youtube videos and do not affect your site, the same happens at youtubeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, it cant show a private message to your own profile 🙂
Try to create a test profileHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try adding this to style.css
COPY CODEdiv#item-header-avatar { width: 154px; height: 154px; } div#item-header-avatar img { width: 130px; height: 130px; }Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, did you delete all of them and all spam users ( if you had any )?
If you have nulled plugin, delete them and their files because they are bad for your website securityHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, can you share admin credentials and let me know what small devices?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, i do not know about such integration sadly and it seems the only one was the plugin you had, the last option is a developer that could integrate or fix the plugin issue
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorGlad it helped 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, please try adding this
COPY CODEli.header-login-button { display: none; }🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 20, 2016 at 21:21 in reply to: Resolved SWEET DATE – WordPress Theme : Paid Memberships Pro. #99607Laura
ModeratorHello, at Sweetdate > Memberships you can select to not allow “not members” which means people that doesnt have a membership level wont be able to do that.
The levels page can be selected at Memberships > Page Settings, make sure you have all selected
And after creating your levels, go to Sweetdate > Memberships and select the ones you want to restrictHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Attachments:
You must be logged in to view attached files.Laura
ModeratorHello, please share admin credentials so i can check it out, if you can, create a new api and place it there then test again. I will help you with each problem, one by one, just let me know 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try with this code, replace the other
COPY CODE@media (max-width: 1280px) { .single-portfolio section.container-wrap.main-color.custom-color.text-center { background-size: contain !important; padding: 0px !important; height: 160px; } }Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, glad you could resolve it! 😀
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, we will add a fix in next updates.
This is a temp fix, add to style.cssCOPY CODE@media (max-width: 991px) { #buddypress form#whats-new-form #whats-new-submit { margin-top: 40px; position: relative; } #buddypress #whats-new-options > div { padding-top: 5px; float: right; position: absolute; padding-bottom: 20px; margin-left: 40px; } }Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, please take a look at the documentation included in the theme zip, if you go to Appearance > KLEO Demo Data and select Magazine demo, it will import the homepage, settings, menu items, posts and all demo content, you will also find the documentation link at that page
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, you will need to add css styles, please check out the following links
– http://ianlunn.github.io/Hover/
– http://designshack.net/articles/css/joshuajohnson-2/
– http://www.html5templatesdreamweaver.com/hover-effects.htmlHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 20, 2016 at 02:50 in reply to: Is this code still needed for WPEngine and BuddyPress compatibility? #99443Laura
ModeratorHello, yes it is needed to not have issues with WPengine 🙂 It loads buddypress js to ensure that everything works properly
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 20, 2016 at 02:42 in reply to: Cannot delete content from page. Published content doesn’t appear. #99442Laura
ModeratorHello, to edit the menu, please go to Appearance > Menus and add the page to the menu 🙂
Please let me know any doubt and i will help you and guide you in the process 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, please test now, if not working try deactivating some plugins and testing again, maybe is a conflict
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorIts a pleasure to help 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, its a form, attached screenshot of my development site
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Attachments:
You must be logged in to view attached files.Laura
ModeratorHello, yes please share admin credentials so i can check it out, it could be fixed with a few adjustments to css
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorSent you a mail 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, as i see the image is already full size,i cant access the admin panel, could you check it out? 🙂
I think the solution would be to hide the section background below so its all white and looks betterHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, actually you should have more options, like Bisexual Woman, Lesbian, Bisexual Men, Gay Because the scripts works like:
If the user is a Woman, looking for a Man, then find a Man that is looking for a Woman
So if you are a Woman, looking for a Woman, the script will find Women looking for Women only
And if you have it as matching fields, one cant be looking for the other one, so the solution would be to add more options one for everybody
– Woman
– Man
– Gay
– Lesbian
– Bisexual Man
– Bisexual WomanAt I am a and at Looking for
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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