Forum Replies Created

Viewing 40 posts - 18,601 through 18,640 (of 25,000 total)
  • Author
  • in reply to: My Event Page stops showing #99809
     Laura
    Moderator

    Hello, please contact your hosting provider, request to change your wp-content an uploads folder permission to be 755 or 777 and make sure you updated all plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issue with new registration on homepage #99808
     Laura
    Moderator

    Hello, seems to be like a buddypress global alert, go to Profile > Messages and check if you have a notice active

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i did check it out your issue is related to other plugins and the server so you need cache plugin or migrate to another server.
    Please try my tips, it should work for both admin and frontend side. Also deactivate other plugins to find which one is creating the issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search returning no members #99802
     Laura
    Moderator

    Hello, dropdown 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: membership section of sweet date themes #99799
     Laura
    Moderator

    Hello, all your questions are related to custom request, please contact a freelancer that can create them for you, right now i can only help you with what the theme has

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Part of Home Page Sometimes Not Loading #99792
     Laura
    Moderator

    I am happy that is resolved 🙂 let me know if it happens again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try maybe this one

    COPY CODE
    
    function get_excerpt(){
    $excerpt = get_the_content();
    $excerpt = preg_replace(" (\[.*?\])",'',$excerpt);
    $excerpt = strip_shortcodes($excerpt);
    $excerpt = strip_tags($excerpt);
    $excerpt = substr($excerpt, 0, 40);
    $excerpt = substr($excerpt, 0, strripos($excerpt, " "));
    $excerpt = trim(preg_replace( '/\s+/', ' ', $excerpt));
    return $excerpt;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile menu close automaticaly after fev seconds #99672
     Laura
    Moderator

    Hello, i see the issue, did you try deactivating some plugins and testing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: A list of questions #99657
     Laura
    Moderator

    Hello, thanks you 🙂 Its a pleasure to help.
    1. Can you share an user so i can test it?
    2. Try this 🙂 http://buddydev.com/buddypress/introducing-buddypress-user-profile-visibility-manager-give-the-users-control-to-manage-their-account-privacy/
    3. Well, you could add a field that is their Skype ID and by php add a dynamic button that creates a skype call me button at their profiles… its a bit tricky.
    4. Not available actually
    5. Its already there, just create a new field and place it at a new group ( Users > Profile fields )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile icon #99655
     Laura
    Moderator

    Hello, please share admin credentials so i can adjust it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change WooCommerce Icon Text Hover #99654
     Laura
    Moderator

    Hello, try Loco Translate plugin, before translating your language you need to click the SYNC button ( At Loco Translate> KLEO – fr-FR )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog-side sometimes shuts down in Internet Explorer #99653
     Laura
    Moderator

    Hello, i see everything working fine, also on IE, did you update IE?
    The errors you could see at the console are because of youtube videos and do not affect your site, the same happens at youtube

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search field update needed after translation #99652
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Improve the registration page #99648
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sensei Course Participants #99645
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile page and man shows as woman #99637
     Laura
    Moderator

    Hello, it cant show a private message to your own profile 🙂
    Try to create a test profile

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Login – Oval Avatar #99634
     Laura
    Moderator

    Hello, try adding this to style.css

    COPY CODE
    
    div#item-header-avatar {
        width: 154px;
        height: 154px;
    }
    div#item-header-avatar img {
        width: 130px;
        height: 130px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: woocommerce and post rtmedia #99622
     Laura
    Moderator

    Hello, did you delete all of them and all spam users ( if you had any )?
    If you have nulled plugin, delete them and their files because they are bad for your website security

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change how menu looks on small devices #99618
     Laura
    Moderator

    Hello, can you share admin credentials and let me know what small devices?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: One Page Checkout #99616
     Laura
    Moderator

    Hello, i do not know about such integration sadly and it seems the only one was the plugin you had, the last option is a developer that could integrate or fix the plugin issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Head tag missing #99613
     Laura
    Moderator

    Glad it helped 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Ajax Login, @username, upgrade account #99612
     Laura
    Moderator

    Hello, please try adding this

    COPY CODE
     li.header-login-button {
        display: none;
    }
    

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, at Sweetdate > Memberships you can select to not allow “not members” which means people that doesnt have a membership level wont be able to do that.
    The levels page can be selected at Memberships > Page Settings, make sure you have all selected
    And after creating your levels, go to Sweetdate > Memberships and select the ones you want to restrict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Update installation #99606
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out, if you can, create a new api and place it there then test again. I will help you with each problem, one by one, just let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issues on mobile #99604
     Laura
    Moderator

    Hello, try with this code, replace the other

    COPY CODE
    
    @media (max-width: 1280px) {
    .single-portfolio section.container-wrap.main-color.custom-color.text-center {
        background-size: contain !important;
        padding: 0px !important;
        height: 160px;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Registration Terms of Use checkbox #99602
     Laura
    Moderator

    Hello, glad you could resolve it! 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mobile uploader in activity feed styling needs fix #99601
     Laura
    Moderator

    Hello, we will add a fix in next updates.
    This is a temp fix, add to style.css

    COPY CODE
    
    @media (max-width: 991px) {
    #buddypress form#whats-new-form #whats-new-submit {
        margin-top: 40px;
        position: relative;
    }
    #buddypress #whats-new-options > div {
        padding-top: 5px;
        float: right;
        position: absolute;
        padding-bottom: 20px;
        margin-left: 40px;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Need help with the demo content install #99449
     Laura
    Moderator

    Hello, please take a look at the documentation included in the theme zip, if you go to Appearance > KLEO Demo Data and select Magazine demo, it will import the homepage, settings, menu items, posts and all demo content, you will also find the documentation link at that page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hover Link #99448
     Laura
    Moderator

    Hello, you will need to add css styles, please check out the following links
    http://ianlunn.github.io/Hover/
    http://designshack.net/articles/css/joshuajohnson-2/
    http://www.html5templatesdreamweaver.com/hover-effects.html

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, yes it is needed to not have issues with WPengine 🙂 It loads buddypress js to ensure that everything works properly

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, to edit the menu, please go to Appearance > Menus and add the page to the menu 🙂
    Please let me know any doubt and i will help you and guide you in the process 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issue with new registration on homepage #99441
     Laura
    Moderator

    Hello, please test now, if not working try deactivating some plugins and testing again, maybe is a conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Not able to add pic to forum #99438
     Laura
    Moderator
    This reply has been set as private.
    in reply to: Here’s a list of things I would love your help with. #99437
     Laura
    Moderator

    Its a pleasure to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Forum #99434
     Laura
    Moderator

    Hello, its a form, attached screenshot of my development site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Responsive Settings #99431
     Laura
    Moderator

    Hello, yes please share admin credentials so i can check it out, it could be fixed with a few adjustments to css

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Footer issue #99427
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Visual Composer and site performnce #99396
     Laura
    Moderator

    Sent you a mail 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home page image #99395
     Laura
    Moderator

    Hello, as i see the image is already full size,i cant access the admin panel, could you check it out? 🙂
    I think the solution would be to hide the section background below so its all white and looks better

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search returning no members #99389
     Laura
    Moderator

    Hello, actually you should have more options, like Bisexual Woman, Lesbian, Bisexual Men, Gay Because the scripts works like:
    If the user is a Woman, looking for a Man, then find a Man that is looking for a Woman
    So if you are a Woman, looking for a Woman, the script will find Women looking for Women only
    And if you have it as matching fields, one cant be looking for the other one, so the solution would be to add more options one for everybody
    – Woman
    – Man
    – Gay
    – Lesbian
    – Bisexual Man
    – Bisexual Woman

    At I am a and at Looking for

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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