Laura

[Laura]

Hello, i am glad it helped 🙂

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[Laura]

Hello, please share admin credentials so i can check it out 🙂

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[Laura]

Hello, try to search for an alternative, i can help you with the search if you tell me what do you need 🙂
Sadly if a plugin has a conflict only the developer of the plugin can fix it or you will need to hire someone to do it

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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[Laura]

Hello, you will need to hire a freelancer to create the code for you as it requires some time and development

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[Laura]

Hello, please try to update wordpress and your plugins as is not working for me

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[Laura]

Hello, i will need to update your plugins, are you ok with that? Let me know

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[Laura]

Hello, you can share as a private reply, just check the private reply checkbox 🙂

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[Laura]

Hello, so its resolved? 🙂

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[Laura]

Hello, added this

COPY CODE

function custom_excerpt_length( $length ) {
    return 20;
}
add_filter( 'excerpt_length', 'custom_excerpt_length', 999 );

To functions.php 🙂 You can change it as you prefer ( 20 )

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[Laura]

Hello, try adding this to style.css of child theme

COPY CODE

.geodir-page .template-page.col-sm-12.tpl-no {
    margin: 0;
    padding: 0;
}
.geodir-page div#main-container {
    width: 100%;
    margin: 0;
}
.geodir-page .container {
    max-width: 1780px;
}

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[Laura]

Hello, is not the theme, you can check at http://laura-solanes.com/development/kleo/ its my development site, i am using kleo and at http://laura-solanes.com/development/sweetdate you can see sweetdate.
Its a demo install in a shared server ( the slow servers ) so you can see its going fast even in a shared server.
So the issue is not the theme, its usually too much plugins, or one plugin that is creating a conflict or even a bad server, but the proof is my development site, a shared server with KLEO is fast and with Sweetdate too, there are many posts explaining that is not the theme, please do read them as i did explain this many times.
You can use a cache plugin, an image optimizer plugin, cdn or deactivate some plugins.
I offer a speed service not related to the theme if you want to request it, basically it analyze the speed issue and optimize it. At laura@seventhqueen.com you can contact me.

If you want to try it yourself as i said many times, use W3 Total Cache, Smush it plugin and deactivate plugins that are not necessary.
For W3 Total Cache, activate object cache and page cache.

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[Laura]

Hello, i do need admin credentials to check why your site is slow, please feel free to visit http://laura-solanes.com/development/sweetdate/ my personal test website where i do changes and tests, its default sweetdate installation, in a shared server ( the slow servers ) and my website loads fast.
As you can see there, if you inspect, i am using sweetdate required plugins, if my website using Sweetdate is fast in a shared hosting, using what sweetdate has in the package, then i cant reproduce your issue as in my end everything works perfectly.

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[Laura]

Its a pleasure to help 🙂

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! 🙂

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[Laura]

Hello, please allow us up to 48 to answer as we have a large queue and try to respond in order.
You did not create levels, check attachment, levels page is empty. Please create your levels and use the code i sent you at functions.php of child theme

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[Laura]

Glad to help 🙂

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[Laura]

Hello, capabilities is related to a third party plugin? If so then the issue is the plugin css
I could check it out if you share admin credentials

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[Laura]

Hello, you will need to edit theme files to do that, i suggest to hire a developer to do it for you 🙂

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[Laura]

Hello, do you have a cache plugin? Could you deactivate minify and check again?

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[Laura]

Hello, at the background style, did you select cover or contain? try changing that, if you are using revolution slider, you can change the slider height at revolution slider settings

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[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

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[Laura]

Hello, to create a forum you need to go to the wp-admin and at Forums > Create
Users can create Topics at the frontend

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[Laura]

Hello, please try adding this to style.css

COPY CODE

@media only screen and (max-width: 940px) {
.top-bar {
    background: #37B8DD;
}
nav.top-bar .name {
    display: none !important;
}
.adminbar-enable .sticky.fixed {
    margin-left: 86%;
}
nav.top-bar {
    width: 50px !important;
    padding-right: 60px;
    float: right;
}
.top-bar.expanded {
    height: 100%;
    width: auto !important;
}

.eight.columns {
    float: left !important;
}
.contain-to-grid.sticky {
    width: 50px !important;
}
.top-bar ul > li.has-dropdown .dropdown li a {
    background: #37B8DD !important;
}
}

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[Laura]

Hello, how can i get to the backend?
If you can check out Theme Options > Misc > Login redirect

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[Laura]

Hello, can you share admin credentials so i can adjust it? 🙂

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[Laura]

Hello, try adding this to style.css

COPY CODE

li#nav-menu-item-search {
    display: none;
}

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[Laura]

Hello, can you share admin credentials so i can check it out?

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[Laura]

Hello, i can help you speed the site as a custom request if you contact me at laura@seventhqueen.com
As i can see your website needs an optimization, but you do have some plugins you dont really need and can help you speed your website

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[Laura]

Hello, sorry, its at Misc 🙂

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[Laura]

Its a pleasure to help 🙂

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[Laura]

Hello 🙂 my friend Radu already did, as he says, you can use wordpress plugin repository https://wordpress.org/plugins/tags/chat-plugin
I suggest:
– https://premium.wpmudev.org/project/wordpress-chat-plugin/
– http://codecanyon.net/item/wordpress-buddypress-users-chat-plugin/10776067
– https://www.cometchat.com/buddypress-chat ( this one os very good )
– https://www.arrowchat.com/ ( this one is very good too )

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[Laura]

Hello, you will find it at Sweetdate > Memberships 🙂

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[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

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[Laura]

It is a pleasure 🙂

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[Laura]

All hidden 🙂

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[Laura]

Awesome! 🙂

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[Laura]

Glad to help 🙂

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[Laura]

Hello, sorry for the delay, i am happy that you could fix it 🙂

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[Laura]

Hello, did you create your levels at Memberships > Levels?

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