Radu

[Radu]

Hi,

Use this CSS

COPY CODE

.header-centered .dropdown > .dropdown-menu.sub-menu {
    border:0;
    box-shadow:none;
}

The CSS will be added to wp-admin -> theme options -> general settings -> quick CSS

Cheers
R.

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[Radu]

Hi,
The screenshot it’s broken, can you re-upload please
Cheers
R.

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[Radu]

Hi,

This will be fixed in next theme update that will be released those days.

Cheers
R.

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[Radu]

Hi,

Have you uploaded logo version only for retina?

Check in theme options: wp-admin -> theme options -> general options to have logo added also for the non retina field.

Let me know
Cheers
R.

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[Radu]

Hi,

just tried from the desktop in mobile Iphone 6 emulator and it works normally !

https://drive.google.com/file/d/0Bxo5b6iHWRMwNlgwcUtZTkpmcmM/view

Also on my iPhone your site menu it works ok, if I click to the partners I’m moved to the partner’s page so, this it’s ok, did you have solved meanwhile?

If not please provide more details like, IOS version browser and a video that explains how to reproduce that, cuz I cannot.

Cheers
R.

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[Radu]

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[Radu]

We will take into consideration this

Cheers
R.

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[Radu]

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[Radu]

Hi,

Kleo theme supports maximum 2 level depth of the submenus in normal menu, not in mega menu, in mega menu you can have only two levels depth we don’t have any solution for that.

Cheers
R.

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[Radu]

Hi,

I’ve investigated that and there we are using a native bp component thru this ( $bp->members->nav->get_primary )

Fro the moment we don’t have any solution we will investigate further those days.

Cheers
R.

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[Radu]

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[Radu]

Hi,

That CSS it’s applied only for mobile. And it not affects the position of the image on desktop just under 991px, under this resolution the image position it’s controlled by

COPY CODE

background-position: center center !important;

You can set top,right,bottom,left

Cheers
R

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[Radu]

WE will update the documentation

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R.

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[Radu]

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[Radu]

Hi,

Did you have changed the theme?

I cannot see the kleo theme on the provided link, let me know when I can see it.

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R.

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[Radu]

You’re welcome

If you are pleased with the support service please very much to leave a short review … few words about your experience with the support service.

https://themeforest.net/item/kleo-next-level-wordpress-theme/reviews/6776630

Thank you in advance

Cheers
R.

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[Radu]

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[Radu]

Hi,

The email messages cases can be found/edited in wp-admin -> emails ->

If the debugger says the same

COPY CODE

2016-01-07 06:07:51	SMTP ERROR: Failed to connect to server: Connection refused (111)
2016-01-07 06:07:51	SMTP connect() failed.

Ask the hosting support about that

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R.

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[Radu]

I see
Ok then

Cheers
R.

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[Radu]

Hi,

WE cannot add into the theme all features cuz will be to heavy for some customers servers, so you can add and customize theme as you wish/need.

Cheers
R.

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[Radu]

Hi,

WE cannot add into the theme all features cuz will be to heavy for some customers servers, so you can add and customize theme as you wish/need.

Cheers
R.

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[Radu]

Hi,
It’s the same on default wp theme?

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R

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[Radu]

Great

You’re welcome

Have a nice day

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R.

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[Radu]

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[Radu]

It can be the same thing, look in Events Manager plugin an option to de-activate loading of bootstrap framework.

Cheers
R.

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[Radu]

Hi,

I see, let me know if you encounter the same problem using default wp theme, if yes it means it’s 100% related to the social articles plugin, in the first instance try to re-upload theme plugin files over the existing plugin files.

Let me know
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R.

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[Radu]

Hi,

There seems to be a color issue,

Add this CSS

COPY CODE

.header-color.social-header {
    background: #f3f3f3;
}

.header-color.social-header a {
    color: black !important;
}

The CSS will be added to wp-admin -> theme options -> general settings -> quick CSS

Cheers
R.

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[Radu]

Hi,

I’m not able to test thru a webview but try to add this CSS to wp-admin -> theme options -> Quick CSS

COPY CODE

.moxie-shim.moxie-shim-html5 {
    text-align: center;
    margin: 0 auto !important;
}

Cheers
R.

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[Radu]

You should scroll down under wp-admin -> theme options -> styling options quick css

Then save and that’s all

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R.

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[Radu]

Hi,

Fixed

I’ve added this CSS in quick CSS area.

COPY CODE

#buddypress #whats-new-options {
    height: auto !important;
    overflow: hidden;
    display:block;
    visibility:visible;
}

This will be fixed in next theme update.

Cheers
R.

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[Radu]

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[Radu]

Hi,

There is no security breach in the theme, that kind of attacks can penetrate thru plugin files or from another hosting account from the same server or some from other ways.

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R.

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[Radu]

Hi,

Updating the theme to latest version should solve that

Let me know

Cheers
R.

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[Radu]

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[Radu]

Hi,

Good Day there!

I’ve tried to reproduce that on my local install and also on the demo and I cannot reproduce that, and it seems to be isolated at you if you de-activate the child theme you encounter the same? it should not!

IT cannot be reproduced using latest theme update and latest wp.

Let me know if it’s the same with child them de-activated and if is need de-activate all plugins except WooCommerce and give a try

Cheers
R

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[Radu]

Hi

What version of IE and what OS, please?

Did you encounter the same issue on our demo? https://seventhqueen.com/themes/kleo/home-default/ ?

Let me know
Cheers
R

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[Radu]

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[Radu]

Not marked as solution

[Radu]

Not marked as solution

[Radu]

Hi,

I think that it’s the default oEmbed behavior.

Try to use this plugin : https://wordpress.org/plugins/buddypress-activity-plus/

Cheers
R.

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