Radu

[Radu]

Hi,

We can not offer continuous long term custom support for that kind of thigs.

Those are not theme problems or product question, those are custom needs for your project, I’ve offered you multiple times custom solutions.

From now for that kind of needs, I recommend you to hire a developer.

I hope you understand.

And you can hide htose using this css

COPY CODE

h2.woocommerce-loop-category__title {
    display: none;
}

Cheers
R.

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[Radu]

Hi,

Just enable BuddyPress component it will get automatically the avatar

Cheers
R.

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[Radu]

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[Radu]

Just make the topic as private, only me(+ other admins) and you can see that reply.

Cheers
R.

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[Radu]

Provide FTP and admin credentials in a private reply to take a closer look

Cheers
R

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[Radu]

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[Radu]

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[Radu]

Hi,

Where I can see the month word untranslated in buddypress profile ?

Cheers
R.

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[Radu]

Hi,

Please give a try, it should be ok now

Cheers
R.

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[Radu]

Extracted from the GitHub.com issue ticket

You will have to paste this line in wp-content/themes/kleo-child/functions.php

COPY CODE

add_filter( 'woocommerce_checkout_update_customer_data', '__return_false' );

NOTE : Child theme needs to be installed and activated.

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R.

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[Radu]

Hi,

Using the latest version of the theme I;m not able to reproduce that issue, if I set 0 in refresh interval they are set OFF.

Try to update the theme to the latest version.

Another reason for happening this can be the cache if you have some kind of cache, empty/purge it.

Cheers
R.

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[Radu]

Ok

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R.

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[Radu]

Hi,

The gravatar URL it’s not a resource that wp install can control it’s a remote resource, I haven’t tested that plugins but you gave give a try

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R.

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[Radu]

Let me know if without our template the month word it’s translatable, if this isn’t it means the issue comes from PMPRO.

Let me know

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R.

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[Radu]

Hi,

You can try to edit that function like that, give a try

COPY CODE

function kleo_search_menu_item( $items, $args ) {
	if ( sq_option( 'ajax_search', 1 ) == 'logged_in' && ! is_user_logged_in() ) {
		return $items;
	}

	$location = sq_option( 'menu_search_location’, 'primary' );

	if ( $args->theme_location == 'top' ) {
		$form = echo do_shortcode('[wpdreams_ajaxsearchpro id=1]) );
		$items .= " . $form . "; 
	}

	return $items;}

}

Let me know

Cheers
R.

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[Radu]

Hi,

I don’t have a plug and play solution for that, so using a plugin should be the easiest way.

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R

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[Radu]

Hi,

From what I know that was fixed in latest theme update, make sure to have it, also i will notify the designer about that if you still have that.

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R.

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[Radu]

Hi,

I see, please try with this plugin: https://github.com/envato/envato-wordpress-toolkit add again the API key and username, and also pay attention to the API key and username to be correct.

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R.

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[Radu]

Hi,

For some reason the video not want to ply on the dropbox link

But I was able to delete private messages from my profile ( localhost/members/admin/messages/ )

Also, i was able to delete a message from here : https://seventhqueen.com/themes/kleo/members/demo/messages/
If you still have that issue, reinstall the theme and de-activate plugins excluding BuddyPress and check.

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

Hi,

Make sure the profile fields to be correct checked.
The tickets are marked as private and that’s the reason for you cannot read them, but if you will give me the link I will allow you to read.

This can happen in this case using sweetdate or kleo themes.

If one of the fields that are already used in the search form are deleted can cause that.

But you are using buddyapp so the above advice it’s not applicable, make sure your sister account has been logged in into the site at least once cuz the account remains inactive until then.

Cheers
R.

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[Radu]

Hi,

Our theme doesn’t modify the BuddyPress search results and your question it’s more BuddyPress related than Kleo, I don’t have a plug and play for that and you can ask that on the BuddyPress forum support.

We try to help everyone but that kind of solutions are very time-consuming.

If you want you can ask about that at our development team: dev@sevenethuqeen.com

The second question: Depends on where exactly can you please provide a screenshot that points out the location?

Cheers
R.

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[Radu]

Hi,

The Headings Font section cannot be removed cuz it’s wrapped in the Styling Options panel.

The bug from image it’s not happening on demo and it’s caused by one of your customizations

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R.

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[Radu]

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[Radu]

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[Radu]

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[Radu]

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[Radu]

Hi,

From what I see those notices are related to the plugin itself not to Kleo files.

So this it seems to not be a Kleo problem, but you can try to set wp_debug off, it should de-activate the notices and warnings

https://codex.wordpress.org/WP_DEBUG#Usage

Cheers
R.

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[Radu]

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[Radu]

Hi,

I’ve found the issue.

This it’s caused by the woocommerce itself, I’ve tried with default wp theme, and it behaves the same, if you will check in wp-admin -> users -> your user -> after the order it’s placed using default theme you will see the same.

You can notice woocommerce support team about this

Cheers
R.

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[Radu]

I see,

Tried again but no success, try to add this code to htaccess file

COPY CODE

<IfModule mod_headers.c>
  <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$">
    Header set Access-Control-Allow-Origin "*"
  </FilesMatch>
</IfModule>

It should solve the insecure content notice from console and also the rtmedia loading problem.
Let me know

Cheers
R.

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[Radu]

Hi,

After I click search and wait 5 minutes the server says internal server error

Also, this should appears in the debug log file.

In the previous debug file.Some default server variables are missing.

SO, please contact the hosting company and tell him about those and ask for activation of those.

Provide a new debug log file to see exactly the trace of 500 error, or provide FTP to can check directly

Cheers
R.

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[Radu]

Hi,

This doesn’t seem to be a theme problem, it’s more related to your customizations, we don’t have a solution for what you need.

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R.

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[Radu]

Hi,

In future, we will re-think the templating structure for the pmpro plugin in theme, and for the moment we don’t have a plug and play solution for that, but it should be fine for you to bypass our template using the renaming files method.

Cheers
R.

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[Radu]

Hi,

I was able to make that string to be visible in loco translate and to be translatable after I’ve deleted the DE language translations and create it again, but I’ve saved the translation files, but they are incomplete it miss for example the “Change Cover” word.

I’ve attached the files.

Sorry for the inconvenience, you will have to re-translate the strings.

Cheers
R.

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