Radu

[Radu]

Hi Francesca,

Most probably that can be caused by some plugin but i see that is an notice, i don’t think that will affect some functionality, but you can disable all plugins and then enable it one by one to identify what causes this.

Cheers

Radu

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[Radu]

an if you will load identical file like in parent app.js from child theme that error persists ? or disappear ?

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[Radu]

Ok in this case, please disable that plugins that can be cause for that 500 internal server error, fixing this is not is a quick solution like a css problem.

Regarding the menu problem, disable that bar….

So, disable plugins that not comes once with theme and disable the admin top bar.

Cheers

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[Radu]

Hi,

If you have only ttf file i suggest you to upload the ttf file here ( cross browser ): http://www.fontsquirrel.com/tools/webfont-generator and then download the archive package, unzip it, uploade it on your server and then you should load the stylesheet from font archive.

Cheers

Radu

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[Radu]

Add this css to wp-admin -> theme options -> general settings -> quick css

COPY CODE

.kleo-transform .one-by-one-animated .start-animation .el-appear, .kleo-transform .kleo-thumbs-animated.th-appear img.start-animation, .kleo-transform .start-animation.el-appear {
 
-webkit-animation: none;
-o-animation: none;
animation: none;
opacity: 1;
-moz-transform: none;
-webkit-transform: none;
-o-transform: none;
transform: none;
}

Cheers

Radu

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[Radu]

What error do you receive ?

The theme is not complicated, most probably is lack of your knowledge of working with the worpress platform..

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[Radu]

Hi,

On theme demo this fuctionality it works : http://seventhqueen.com/demo/sweetdatewp/

Please disable all plugins and test again

Let me know

Cheers

Radu

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[Radu]

I haven’t no change on your theme

Maybe is caused by child theme or by some plugin check twice

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RAdu

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[Radu]

I’m able to scroll to your site on computer and on mobile ( on mobile scroll bar it not appears you should to drag the page bottom or up ) I’m using google chrome (desktop + mobile ) and i’m able to scroll

To be clear for me and to understand please make a video in that is clearly visible that you are not able to scroll.

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Radu

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[Radu]

If your website it’s ok with 128 good, if you will need more memory switch to 256.

Just remove the admin bar to can look on on mobile : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF

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[Radu]

Hi,

What error do you receive ?

Cheers

Radu

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[Radu]

https://archived.seventhqueen.com/forums/topic/members-dissapear-2

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[Radu]

Hi,

I see that you are not so familiar with wordpress

I found this video tutorial on youtube : https://www.youtube.com/watch?v=O9J8HWquri0 here you will see how to enable wp debug

If you access from mobile an you will see a empty white page this is because you need to increase php max memory.

Yes i see from mobile is displayed an empty page, just increase your max memory to 256 MB and check after.

If you do that changes and nothing happend please contact the hosting provider and ask them to increase your php max memory

Cheers

Radu

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[Radu]

Hi,

Your website it’s offline for me,

Let me know when it comes back or if is some network problem

Cheers

RAdu

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[Radu]

Hi,

If you will look in source code instead of parent theme is loaded only child-theme/app.js ?or both ?

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Radu

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[Radu]

You need to increase php max memory
Read this article : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html
Here you will see how to do that.

Cheers

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[Radu]

Hi,

You ticket it seems to be buddypress related not sweetdate

Read here : https://buddypress.org/support/topic/members-names-disappeared-in-member-lists/ maybe is same issue like yours.

For a quick fix open a ticket on buddypress forums for this.

Cheers

Radu

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[Radu]

It’s admin bar over the menu just disable it from : go to wp-admin -> theme options -> Miscellaneous -> Admin toolbar -> OFF

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[Radu]

Do you have read my preview reply ? Please follow that links and read.

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[Radu]

Hi,

If that modification is cause please go back to that ticket and tell Laura about this

Cheers

Radu

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[Radu]

Hi,

I’m able to scroll see this video : https://drive.google.com/file/d/0Bxo5b6iHWRMwcXdvRzZOZk9pRm8/view
Please provide page where you cannot scroll.

I see that i receive 500 Internal error, this because your hosting most probably, please enable wp_debug function / https://codex.wordpress.org/WP_DEBUG#Usage enable also the wp_debug_log to store all errors / https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG

Please enable these functions and repeat your action then see on screen if any error is shown if not please check the debug.log file from wp-content/ directory.

Most probably your site is so slow because your server and the php max memory allocation see here how you can increase it : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

We have’t a widget location into menu, but if you will use wpml it will integrate automatically into header but is a premium plugin.

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[Radu]

Hi Thalia,

I’m here enable plugin and provide page where the scroll is not available.

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Radu

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[Radu]

Hi rikbutterflyskull,

Thank you for providing solutions.

Have a nice day

Cheers

Radu

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[Radu]

Great,

Have a nice week

Cheers

RAdu

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[Radu]

Hi,

I see and i’ve tried to reproduce this issue live on your website again but unsuccessful,

Please wait until the page loads completely to see if this is still happens

Let me know

Cheers

Radu

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[Radu]

Hi,

Here is another plugin : https://wordpress.org/plugins/buddypress-real-names/ but is like the previews plugin hasn’t been updated in over 2 years but is mentioned

Requires: 3.0 or higher
Compatible up to: 3.3.2

You should try these in staging server or directly live as you wish

Cheers

Radu

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[Radu]

Great,

Have a nice day

Cheers

Radu

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[Radu]

Hi Ricardo,

Please take a look at this : https://archived.seventhqueen.com/kb/changing-section-icons-in-profiles-and-groups

Try this and let me know

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Radu

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[Radu]

The default child theme do not affect nothing, but if you have something in your child theme like some php files that ca be cause of this and you should review that changes.
If you have something in your child-theme/functions.php please check it that can cause that.

Cheers

Radu

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[Radu]

Hi,

Ok, please try to contact your hosting provider and ask them about that apr_global_mutex_lock maybe is a server setting or something like that.

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Radu

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[Radu]

Hi Ero,

Let me know if i can help you with anything else

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RAdu

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[Radu]

Hi,

Regarding the post an update string i cannot figure out what causing this and it seems to be a buddypress related i suggest you to open a ticket with this issue on buddypress forums and regarding the login problem in es version of website read here : https://wpml.org/forums/topic/404-since-last-update-on-admin-ajax-php/

cheers

Radu

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[Radu]

Ok i see,

Please create a temporary account with admin rights on your wp and provide details here and mark the reply as private.

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Radu

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[Radu]

Hi,

If you need to restrict entire website for logged in users you can use the next function

COPY CODE

function allow_only_loggedin_users () {

    if(!is_user_logged_in() && !is_page('register') && !is_page('login')) {
        wp_redirect(home_url('register') , 301);
        exit;
    }
    
}
add_action('template_redirect', 'allow_only_loggedin_users', 99);

Add this function to wp-content/themes/kleo-child/functions.php

If an user access your domain it will redirected to the registration form.

Cheers

RAdu

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[Radu]

Hi,

The file of that shortcode is there : wp-content/plugins/k-elements/shortcodes/templates/kleo_news_focus.php

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Radu

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[Radu]

Hi,

What version of Kleo Theme do you have ?

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[Radu]

Hi,

I see embed it work in that page.

Please provide me admin account so i can compare the page contents that you have give me as example

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Radu

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[Radu]

Hi,

For that you should create a custom sidebar where you will need to add that widget then in that page will need to call that sidebar.

Please provide ftp and wp admin

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Radu

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[Radu]

The best way to do css changes is to use child theme and to paste your custom css into wp-content/themes/sweetdate-child/style.css in this way if you update theme the css will remain

The problem was caused by using another shortcode in the top member section, the shortcode for that sections is [kleo_top_members] and also in wp-admin -> settings -> buddypress -> components ->
Friend Connections was unchecked.

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Radu

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[Radu]

Great

Have a nice week

Cheers

Radu

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