Radu

[Radu]

Hi,

CAn you please check now ?

Cheers

Radu

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[Radu]

Hi,

Please provide FTP login details and i will get back you later or tomorrow.

Cheers

Radu

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[Radu]

Hi Steve,

I’ve tested on local environment with same settings like yours and everything worked fine.

I recommend you to make fresh install on a subdomain with a new database and test after to see if the issue still persists or not.

I think that there might be some modifications in the core of the theme.

Cheers

Radu

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[Radu]

Hi,

This cannot happen because mobile screens are to small and the tabs we couldn’t fit ok.

Cheers

Radu

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[Radu]

Hi,

Please try to use this plugin https://wordpress.org/plugins/poeditor/screenshots/ it should work.

Let me know

Cheers

Radu

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[Radu]

Hi,

I think that is not related to kleo theme and the error comes from another plugin, i suggest you before start installation of Kleo theme, disable all plugins especially extra-coding framework i think this plugin causing that error.

Cheers

Radu

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[Radu]

Hi christopher,

I don’t really understand what do you want to do but this seems to be a custom work not a support question.

If you want to import your content from that site just export the posts,pages etc and then import them to your kleo install.

If you want a custom work service from our site please write us to dev@seventhqueen.com

Cheers

Radu

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[Radu]

Hi,

Regarding your issue with GD it was caused by you when you have configured the GD plugin.

You have hided all items to be displayed and the map was not rendered empty http://red.ontheredbox.com/wp-admin/admin.php?page=geodirectory&tab=design_settings&active_tab=geodir_map_settings&msg=success

Regarding the notifications on menu, i’ve added the live notifications item.

Cheers

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[Radu]

Hi,

It’s ok now, i’ve been imported the wrong slider.

Cheers

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[Radu]

I’ve already set the reply as private.

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[Radu]

Hi,

The styles are there, I’ve not deleted the child theme go here : http://spiritberlin.org/wp-admin/themes.php and activate the kleo child.

Regarding the rtMedia ignore that message.

Cheers

Radu

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[Radu]

Hi,

Revolution Slider it works but the Tribe Events Calendar i don’t know , I’ve didn’t tested it.

Cheers

Radu

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[Radu]

Hi,

Can you provide a dummy account to can test the behavior ?

Also it will be ok if you will provide a FTP access.

Cheers

Radu

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[Radu]

HI,

COPY CODE

.article-content .wpb_wrapper .wpb_wrapper h3 {
    margin: 5px 0;
}

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[Radu]

Hi etpalo,

Maybe you can encounter this issue because your phone doesn’t have a fast bandwidth like an desktop.

• the page takes too much time to load
• when it loads sometimes all the elements are in the wrong position or don’t load at all when you scroll down
• logo doesn’t show sometimes

This can happens because your mobile deice cannot get all resources and this seems to be related to your phone internet speed and to your hosting performance.

Just take a look at this report https://gtmetrix.com/reports/www.rbk.education/zFBVRFlB#waterfall

You see that the page it responds in 2.5 sends with first byte, your issues it seems to be a hosting server related.

This issue “other times we get a redirect loop error” seems to be a hosting related too.

Cheers

RAdu

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[Radu]

Hi,

Can you please provide the login credentials as text to can copy it ?

note : mark reply as private.

Cheers
Radu

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[Radu]

Hi wd7080,

Our theme has prepackaged k-elements,visual composer and revolution slider, the updates of that plugins will be applied once with theme update.

Regarding the content before registration form you can add it with this function in kleo-child/functions.php

COPY CODE

function CustomRegisterPage() {
?>

    <div class="col-md-6">
        
        <h2>Content block 1</h2>
        
        <p>Item 1</p>
        <p>Item 2</p>
        <p>Item 3</p>
        <p>Item 4</p>
    </div>

    <div class="col-md-6">
        
        <h2>Content block 2</h2>

        <p>Item 1</p>
        <p>Item 2</p>
        <p>Item 3</p>
        <p>Item 4</p>

    </div>

    <div style="clear: both !important;"> </div>

<?php
}

add_action(bp_before_register_page, 'CustomRegisterPage');

If you want to edit or to delete this text : "Registering for this site is easy. Just fill in the fields below, and we\'ll get a new account set up for you in no time."

unzip and upload the attached file to /wp-content/themes/kleo-child/buddypress/members/

You can edit that text from line 22.

Cheers

Radu

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[Radu]

Hi,

You can limit carousel to going full width edit this line

COPY CODE

<?php echo do_shortcode( '[attachmentID]' ); ?>

width

COPY CODE

<?php echo '<div class="col-lg-6">'. do_shortcode( '[attachmentID]' ) .'</div>'; ?>

Edit : some characters are striped copy code from here : http://pastebin.com/k3QcjPF8

Cheers

Radu

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[Radu]

Hi,

Go to wp-admin -> settings -> permalinks -> save changes.

Let me know

Cheers

Radu

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[Radu]

After import the sliders is not displayed ?

If yes, please provide admin credentials to take a look.

Cheers

RAdu

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[Radu]

To be accurate when i will provide you solution please make a screenshot that pointing out the fields and page URL where that fields appears

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[Radu]

Hi,

If you want to get rid of wp from url you need to move all content (wp installation) to root directory.

I need admin credentials to take a look at installing plugins problems.

Cheers

Radu

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[Radu]

Hi,

Where do you want to change name ? in frontend or backend ?

Please provide a screenshot that pointing out the elements.

Cheers

Radu

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[Radu]

Hi,

We will take a look at this issue and we will get back tomorrow.

Regards

Radu

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[Radu]

Hi,

Try try this plugin : https://wordpress.org/plugins/bp-local-avatars/

Read more here : https://buddypress.org/support/topic/changing-the-default-mystery-man-avatar/

Cheers

Radu

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[Radu]

Hi,

You need to import revolution slider slides.

go to wp-admin -> revolution slider -> import slider, then you will find the slider packages in downloaded pack from themeforest -> /Main Files 3.1.1/Main Files/Demo Content/Revolution Slider

home-default.zip

and what slider do you want.

Cheers

Radu

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[Radu]

Hi,

This is the plugin that buddyapp it uses : https://wordpress.org/plugins/events-manager/

Regarding to titles you reffer to styles like, font family,color,size etc ?

Cheers

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[Radu]

Hi,

Do you have updated the plugins too ?

On my environment(localhost) it runs like other versions (same speed).

Cheers

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[Radu]

Hi,

Please add this code to your wp-admin -> theme options -> general settings- > quick css

COPY CODE

#buddypress .results-group .activity-list .activity-content {margin-left:90px !important;}

I think the issue comes from buddyboss plugin

Cheers

Radu

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[Radu]

Hi,

Sill cannot login to admin dashboard.

Add this css to wp-admin -> appearance -> theme options -> quick css

COPY CODE

.pp_parallel .pp_socialbox { display:none !important; }
.wpb_column.vc_column_container.vc_col-sm-6.vc_custom_1447776174346 { max-height: 50px; }
#pp_login_widget-2 > form > div > div > div:nth-child(6) {display:none !important;  }

Cheers

RAdu

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[Radu]

Hi,

Just i’ve signed up via facebook without problems, it works.

Cheers

Radu

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[Radu]

Unfortunately this is not possible in sweetdate, if you want to keep changes over update just copy the folder /wp-content/themes/sweetdate/assets/images/icons/assets/images/icons/steps/ and after update, reupload the folder.

Cheers

RAdu

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[Radu]

Hi,

I’ve uploaded the latest kleo version to server i activated the theme and i see it works now.

I think that the error was caused by lack of some files or some files was corrupted.

Cheers

RAdu

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[Radu]

Hi piola,

I cannot login to your dashboard,

The import problem cam be caused by some server settings and amount of data that you import via POST to server.

If you faced problems importing demo content, please, make sure that your php.ini settings are not less than:

max_execution_time = 60
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M

You can contact your hosting company for more details and assistance on it.

NOTE : After you start import process when you receive the blank page just refresh the page and the browser will say that will resend the data to server press yes, repeat (3-4-5-6 times)this process until you receive the successful message.

Cheers

Radu

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[Radu]

Hi,

Please provide FTP too.

Cheers

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[Radu]

Hi,

Can you please provide me WP admin credentials + URL and FTP ?

To be clear : please provide me an URL where the members avatars was not increased to can fifgure out better.

Cheers

RAdu

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[Radu]

You’re welcome

Have a nice day

Regards

Radu

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[Radu]

Hi,

This issue seems to be caused by Event On plugin.

Try to disable it and see after.

Cheers

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[Radu]

Hi,

Can you please provide some credentials to can view your blog and to can provide a css fix for that ?

Cheers

RAdu

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[Radu]

If you go to : wp-admin -> settings -> general settings -> Membership ->

This value Anyone can register is checked ?

Cheers

Radu

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