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Viewing 40 posts - 3,761 through 3,800 (of 20,101 total)
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  • in reply to: Modal password reset not working in WPML translated site #190134
     Radu
    Moderator

    Hi,

    Can you pease provide FTP to can apply the fix for that?

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Terms of service #190133
     Radu
    Moderator

    Hi,

    Give a try to this plugin : https://wordpress.org/plugins/terms-of-use-2/

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: How to make header up and not moving , fixed in position #190131
     Radu
    Moderator
    Not marked as solution
    in reply to: Search functionality #190128
     Radu
    Moderator

    Hi,

    There is no bug to ca fix when you press enter the default wp search comes where it search only on posts, that how the theme was build initially! Tried to make something but implementing all of those in default wp search requires significant hours of implementing and testing, there is no quick solution as how i said we have taken that
    into consideration.

    Tried but, i cannot make the bp global search to works in our ajax search, there it’s required significant time for implementing and testing that. We will take this into consideration also!

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Animation work after mouse click #190121
     Radu
    Moderator

    Related to this one
    “I also spotted a bug, that when animation are disabled on all devices, the Gallery Grid is not loading, showing only one picture…”

    Can you please reproduce that in a page ? then provide to me to see how it behaves most sure the elements are on the page but they have opacity:0

    I don’t have exact instructions how you can change the pop-up effect into the fade-in but those are made with CSS and you can look in our app.css file around line 6520

    Also if you are talking about animation at element level do not touch the css file and change it directly from the visual composer

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Mobile issues with menu and hover boxes #190105
     Radu
    Moderator

    Hi,

    We haven’t touched the hover box, so if you see the same issue using other theme than KLEO the issue seems to be related to module itself or VC.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    From my personal experience TTFB can be improved by caching your homepage as html page so the php will no be needed to run, it will server the html already generated file, you can do it with a plugin like wp super cache or w3 total cache. A second important point it’s your server ! IF the server responds slow and serve the resources after 2-3 second that not helps you and you will need a more responsive server the TTFB can be influenced by the internet connection speed at the server or/and client side.

    Cheers
    R.

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    in reply to: change the birthday age group #190099
     Radu
    Moderator

    Hi,

    Trying to look for a solution but cannot see any filter at the fist view, to can hook at it. I recommend you to ask that on the buddypress forums since this things it’s related to the buddypress core.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Media grid opens image AND pretty photo #190093
     Radu
    Moderator

    Hi, I saw that it’s also visible in chrome.

    Just let me know the whole shortcode code of your entire page to can test on mine to see if i can reproduce it, but before let me know if it works as it should if you de-activate child theme all plugins except visual composer and k-elements.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Image thumbnail not showing in Article/Post #190092
     Radu
    Moderator
    Not marked as solution
    in reply to: logout issue #190025
     Radu
    Moderator

    Hi @phdsmart did you encounter the same if you de-activate child theme and all plugins excluding buddypress plugin ?

    Also did you encounter same issue on our demo ?

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: FullPage WPBakery dont work with Kleo #190008
     Radu
    Moderator

    Hi,

    We have done something right now it works but we need to make more tests ith this and tomorrow we will get back to you with a final solution.

    You can test how it behaves you can use vc_row_ok.php from /wp-content/themes/kleo/vc_templates/

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    There it’s a wp core endpoint where you login, register, reset pass etc… not sure if it’s a good idea to remove that it may broke the site functionality. but anyway that not affect at all the users since at page load they are no calling the admin-ajax.php only on login register etc..

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: How to make header up and not moving , fixed in position #189988
     Radu
    Moderator
    Not marked as solution
    in reply to: Other payment solution than Pmpro #189987
     Radu
    Moderator

    Hi,
    check in wp-admin -> theme options -> memberships ->

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Shortcodes or columns or rows , I am confused #189986
     Radu
    Moderator

    Hi,

    No, i’m using the elementor that comes with the theme, if you think you have something else, delete the current elementor from wp-admin -> plugins, and check in wp-admin -> appearance -> install plugins -> for elementor

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Media grid opens image AND pretty photo #189985
     Radu
    Moderator

    Can you give me the link from that view ? to test ? did you encounter that with all plugins ( excluding visual composer and k-elements ) de-activated and child theme ?

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Can’t add/select Google fonts #189984
     Radu
    Moderator

    Hi,

    Let me know if you de-activate all plugins and child theme if the fonts list will be populated as it should. If it’s the same ask the server admin if there it’s any connection problem from the server to this hostname fonts.googleapis.com .

    Secondly you can enable wp_debug to can see if there it’s any error related to this in php.

    Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions with all plugins and child theme off and then check the debug.log file and let me know what error appears.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Mobile issues with menu and hover boxes #189978
     Radu
    Moderator

    Hi,

    For the issue with geodir it looks to comes from child theme where some custom changes had been maden, the issue occurs cuz you had activated the theme before the plugin.

    For the hover box button issue try to add this css to wp-admin -> them options -> general options -> quick css

    COPY CODE
    
    .vc-hoverbox-block-inner .vc_btn3 {
        pointer-events:all !important;
        display: block !important;
        z-index: 9999 !important;
    }
    

    Let me know, anyway if still not works just enable wp default theme and check if the button works with default it may be directly from VC that thing.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: whatsapp not opening #189976
     Radu
    Moderator
    Not marked as solution
    in reply to: Profile functions not working anymore #189897
     Radu
    Moderator
    Not marked as solution
    in reply to: Excerpts #189896
     Radu
    Moderator

    Hi,

    You’re welcome
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Search context not working #189895
     Radu
    Moderator

    Hi,
    when you hit enter in the search will return the wordpress default search that search only in posts. Only the live ajax search displays the results by post type/buddypress components.

    Also there is no quick solution to make the default wp search to works like ajax search. We will take this into consideration.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    You’re welcome, done
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: SEO – New Index coverage issues detected #189889
     Radu
    Moderator

    Hi,

    That has nothing to do with the theme functionalities, since the sweetdate theme cannot add noindex to a page. Check that page and see from what plugin belongs

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Shortcodes or columns or rows , I am confused #189887
     Radu
    Moderator

    Hi,

    I saw that you added those into homepage but the images should be rounded, you can make them round by looking ad the screenshot

    That’s it

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Search functionality #189886
     Radu
    Moderator

    No,
    There is no possible, we will take that into consideration in future.
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Cant logout from the App #189885
     Radu
    Moderator

    hi,

    The issues was caused by some plugins or something custom changes of user at the site, i have just tested on your site using an iPhone and i was able to logout.

    I need the exact steps to can reproduce that and looking for a fix if it’s related to our theme and to provide to you solution.

    Let me know

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: FullPage WPBakery dont work with Kleo #189883
     Radu
    Moderator

    Hi,

    I’ve identified the file which prevents that to works as it should, it’s about vc_row.php file from /wp-content/themes/kleo/vc_templates/vc_row.php if you will rename the file the plugin will work, tried to find exactly in the file and others what issue can be but cannot figure out, i will continue to look and tomorrow i will consult with the core developer about this issue and we will get back to you.

    Let me know if it’s ok

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Media grid opens image AND pretty photo #189882
     Radu
    Moderator

    Hi,

    The double Lightbox issue was fixed in latest theme update, make sure to clear all resources from cache, re minify the files and purge all caches, and also the cloudflare if you have it.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Video Embeds #189881
     Radu
    Moderator

    Hi,

    I will speak with the core developer about this, so practically there is no issue at all only the title for video videos makes like on hover for all right?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Website loading very slow #189636
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator

    Hi,

    You’re welcome

    That it’s only a notice that looks that it comes from wordpress core, there is no real issue at all.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Profile picture and group picture problem. #189609
     Radu
    Moderator

    Hi, ok then
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Logo #189608
     Radu
    Moderator

    You’re welcome
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Cant logout from the App #189592
     Radu
    Moderator

    Hi,

    You haven’t tell me the logout issue happens on mobile devices, i’ve tested on desktop.

    Right now i’ve tested the logout button link on your website on iphone on chrome and it works, after i clicked from my right top menu logout -> i was redirected here : http://u-c-d.net/login/?redirect_to=http://u-c-d.net/

    Can you please be very specific by telling me how exactly can reproduce the issue that you describe , i’ve checked all what you had reported on desktop and cannot see any of those issues.

    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: FullPage WPBakery dont work with Kleo #189533
     Radu
    Moderator

    Cannot reach theme options, cam you allow me ? or can you activate the development mode please ? wp-admin -> theme options -> miscellaneous
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: FullPage WPBakery dont work with Kleo #189528
     Radu
    Moderator

    Hi, i need also access in the kleo directory

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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