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  • in reply to: KLEO Updates Change Log #55651
     sharmstr
    Moderator

    @ianll – they just announced the RTmedia changes yesterdaym, so no. And no additional BP/PMPro changes were added. Read the change log 🙂

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    in reply to: Audio in Excerpts #55644
     sharmstr
    Moderator

    I’ll need to look into the product stuff, but for posts, not only do you need to select audio post, but you also have to add the track to the Media section in the Audio field. It doesnt go into the Visual Editor. See attached.

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    in reply to: BBPress Issues #55640
     sharmstr
    Moderator

    There has to be a plugin conflict of some sort. Check out the kleo demo. It doesnt happen there.

    http://seventhqueen.com/themes/kleo/forums/topic/set-up-group-and-sitewide-forums/#post-5002

    http://seventhqueen.com/themes/kleo/forums/topic/set-up-group-and-sitewide-forums/

    Take a look at the screenshot. Whatever is causing this is probably the issue.

    Also, the form is responsive by default.

    Keep kleo active and disable all those extra plugin and turn of whatever you’re using to minify the css. Clear you cache and see if you have the same issue. If you dont, turn them back on one a at a time to find the conflict.

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    in reply to: Theme Updates and iPhone issues #55635
     sharmstr
    Moderator

    Its coming up on iPhone. See attached.

    Also, you need up update visual composer.

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    in reply to: Theme Updates and iPhone issues #55623
     sharmstr
    Moderator

    I need a link???

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    in reply to: Theme Updates and iPhone issues #55619
     sharmstr
    Moderator

    can you respond privately with a link and admin credentials.

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    in reply to: Theme Updates and iPhone issues #55618
     sharmstr
    Moderator

    https://codex.wordpress.org/Debugging_in_WordPress

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    in reply to: Audio in Excerpts #55617
     sharmstr
    Moderator

    I’m not sure that’s even what you’re asking. Can you show me an example?

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    in reply to: Audio in Excerpts #55615
     sharmstr
    Moderator

    Did you mark the post as an audio post?

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    in reply to: member profile not showing the whole question #55607
     sharmstr
    Moderator

    Theme options > general > quick css.

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    in reply to: Warning Error #55603
     sharmstr
    Moderator

    Looks like this is resolved.

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    in reply to: Custom Taxonomy Terms in Meta List #55602
     sharmstr
    Moderator

    It wont show up because

    COPY CODE
    
    if ( in_array('levels', $meta_elements ) ) {
    

    will always return false unless you’ve also added “levels” to Theme Options > Blog > Display Meta Fields. Just dont check for it.

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    in reply to: Showcase KLEO #55601
     sharmstr
    Moderator

    @PeterGould – Really like the site. Can I become a member?

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    in reply to: member profile not showing the whole question #55600
     sharmstr
    Moderator

    You’ll have to move the question and answer onto separate lines. Try this

    COPY CODE
    
    .profile dt {
      float: none;
      text-align: left;
      margin: 0 !important;
      width: 100% !important;
    }
    
    .profile dd {
      margin: 0 !important;
      padding-top: 0 !important;
    }
    
    
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     sharmstr
    Moderator

    Yes, that’s what I mean. Give me access I’ll do it for you.

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    in reply to: Change "Profile Header" Item Menu not visible #55595
     sharmstr
    Moderator

    No. YOU dont see well. 🙂 You installed Buddypress Cover. Not Buddypress Cover Photo. Did you even look at Appearance > Install Required Plugins???

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     sharmstr
    Moderator

    Because by default you cant do that in Woo. I found this on their site though: http://docs.woothemes.com/document/remove-related-posts-output/

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    in reply to: Missing post info after update #55589
     sharmstr
    Moderator

    @abe – can you take a look at the author_link logic? If you want to keep it that way, can we add a note saying that it needs to be enabled in order for the avatar to show up?

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    in reply to: Missing post info after update #55587
     sharmstr
    Moderator

    Okay, try adding “Profile Link” to the meta. That worked for me.

    I think they were trying to give us the option to not link the avatar but the logic is a bit wrong. I’ll talk to them about it.

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    in reply to: Missing post info after update #55583
     sharmstr
    Moderator

    No worries. I’ll sort it out.

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     sharmstr
    Moderator

    I noticed that it didnt work right away for me either. I went in to posts and tagged another one as ‘featured’ then it worked.

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    in reply to: Woo commerce products page gone wrong… #55578
     sharmstr
    Moderator

    1 – I’m not sure. And before you say “what the heck”, I’m a user like you. So, I’ve never tried it.

    2 – Only use the bundled versions.

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    in reply to: Change "Profile Header" Item Menu not visible #55577
     sharmstr
    Moderator

    You didnt installed the BP Cover Photo plugin. Appearance > Install Plugins.

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    in reply to: DEMO CONTENT NOT WORKING #55574
     sharmstr
    Moderator

    Look like you dont have Visual Composer activated.

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    in reply to: where to style mobile menu icon to open sub-menu? #55549
     sharmstr
    Moderator

    I’m sure 7th Queen would appreciate hearing your feedback. I’m a user like you.

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    in reply to: changeing "Groups" to "Clusters" on member profile #55548
     sharmstr
    Moderator

    Same answer. That’s in bp-core-component.php.

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    in reply to: changeing "Groups" to "Clusters" on member profile #55543
     sharmstr
    Moderator

    If you’re having problem translating Buddypress using their methods, it would make sense to ask over on their forums for help. The actual string “Search Groups…” is in /buddypress/bp-groups/bp-groups-loader.php.

    But again, I suggest you ask for assistance on the bp forum. Kleo doesnt touch that search string at all.

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    in reply to: Log In #55542
     sharmstr
    Moderator

    Is it the same as Item Purchase Code in kleo-next-level-premium-wordpress-theme-license.txt file? Or where do I find it?

    NO. The API key is NOT the licence key. You need to log into Themeforest and set up an API key.

    Log into themeforset
    Go to My Account > Settings
    Click on API Keys
    In the label box, type in Kleo and click Generate API Key.
    Copy that API key into Theme Options > Theme Update.

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    in reply to: Update #55540
     sharmstr
    Moderator

    Looks like you have several topics going on this. Personally I can’t help. I’m just a user like you. So, stick with the other topics where you’re dealing with people who can help.

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    in reply to: 404 error / menu items not listed #55529
     sharmstr
    Moderator

    In my experience, its a plugin conflict. Again, disable ALL extra plugins, then make sure your cdn/server cache/browser cache or whatever else is causing it to load old files is fixed.

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    in reply to: 404 error / menu items not listed #55527
     sharmstr
    Moderator

    So, since you still have 404, that means its NOT a kleo issue. You need to figure out what’s causing it.

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    in reply to: Updating to 2.4.3 #55524
     sharmstr
    Moderator

    I knew it would be.

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    in reply to: 404 error / menu items not listed #55522
     sharmstr
    Moderator

    It wont do anything to your settings. They are stored in the db. It s COMMON practice to enable other theme while troubleshooting. If its still loading old files, that points to a cache/cdn issue.

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    in reply to: Theme Updates and iPhone issues #55519
     sharmstr
    Moderator

    Did you enable debugging before you checked for errors? Did you clear the cache AFTER you disabled all extra plugin?

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    in reply to: Updating to 2.4.3 #55518
     sharmstr
    Moderator

    @kwellafrica, @reflect said nothing about access through WP admin. They said cPanel which is on your host. They suggested exactly what I suggested. Continue on.

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    in reply to: 404 error / menu items not listed #55516
     sharmstr
    Moderator

    Its for sure why your slider isn’t working. And the fact that you have mixed versions of files in that plugin makes me think that you have problems elsewhere. I would delete revslider and reinstall it.

    Again, did you try to enable another theme like the 2015 theme to see if you still have 404 errors?

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    in reply to: Updating to 2.4.3 #55515
     sharmstr
    Moderator

    @kwellafrica – Its not worth crying over. If you didnt make any changes to the files in the kleo folder (which you shouldnt have) then there’s no issue. That’s the point of the child theme. Anything you set in Theme Options is stored in the db.

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    in reply to: 404 error / menu items not listed #55513
     sharmstr
    Moderator

    You can see what I mean by going to your site. Right click to view source. Then search for jquery.theme. You should see two lines. Click on jquery.themepunch.revolution.js which will load that file. You’ll see that it using 4.5 not 4.6.5

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    in reply to: 404 error / menu items not listed #55510
     sharmstr
    Moderator

    You page is throwing jquery errors. Specifically revolution slider errors. For some reason your site is loading an really old version of the jquery.themepunch.revolution.js file. Its loading a 4.5 file even though your site thinks it has 4.6.5 version of the plugin installed.

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    in reply to: Updating to 2.4.3 #55505
     sharmstr
    Moderator

    I had the same issue. I refreshed to stop it. The site was still in maintenance mode so I ftp the update to the server then re-activated Kleo Child (because I’m running the child theme.

    Here’s how to update via FTP https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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