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  • in reply to: ERROR: class-envato-protected-api.php #67205
     Abe
    Keymaster

    @spuron1 any problems you have in editing in admin shouldn’t be related to the theme since we don’t interfere there. Disable plugins and leave only the recommended ones to test.

    @juandias You did something bad in a post so please check this post ID 115019 or delete it. This kind of things aren’t related to the theme so please check your content and other settings

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    in reply to: Remove Media search from Search #67193
     Abe
    Keymaster

    Hello, an internet search revealed this topic: http://www.wpbeginner.com/wp-tutorials/how-to-exclude-pages-from-wordpress-search-results/

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    in reply to: Woocommerce Quantity Dropdown #67183
     Abe
    Keymaster

    Hello, it was our intention not to show it since it doesn’t look really well and it is not a very used feature from our point of view.

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    in reply to: 502 Errors – Envato API #67181
     Abe
    Keymaster

    Hi @clickafy
    1. Yes, an extra check in case of an error was added to prevent this
    2. not the case

    Cheers

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    in reply to: ERROR: class-envato-protected-api.php #67177
     Abe
    Keymaster

    You have a mess there.. please update the theme again, disable any other plugins that might interfere like caching, CDN, etc and also disable custom codes.

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    in reply to: ERROR: class-envato-protected-api.php #67168
     Abe
    Keymaster

    you can set it back to OFF but I see the site is showing so what is the problem?

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    in reply to: tabdrop #67166
     Abe
    Keymaster

    Please set OFF the ajax likes in Theme options – Blog

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    in reply to: tabdrop #67164
     Abe
    Keymaster

    that shouldn’t be related to changing permalink. Try to re-save Theme options

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    in reply to: ERROR: class-envato-protected-api.php #67163
     Abe
    Keymaster

    @juandias please set WP_DEBUG to TRUE in wp-config.php and let me know the error you are getting


    @Stoyne
    that happens in admin? Are you sure you did the update? make sure you replaced all theme files in wp-content/themes/kleo

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    in reply to: no access to admin panel!! ( URGENT!!) #66993
     Abe
    Keymaster

    Download the theme from Themeforest. see the documentation on putting it manually via FTP

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    in reply to: ERROR: class-envato-protected-api.php #66991
     Abe
    Keymaster

    Hi, all you need to do is to manually update to the latest KLEO 3.0.4 and everything will be fine. See this for manual updates https://archived.seventhqueen.com/documentation/kleo#updates

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    in reply to: Fatal error: Call to undefined function #66990
     Abe
    Keymaster

    Hi, maybe you changed something in the theme? make sure you use the latest theme version

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    in reply to: no access to admin panel!! ( URGENT!!) #66989
     Abe
    Keymaster

    Hi, that is easily fixed if you install latest theme update 2.8.4 Please update theme files manually over FTP

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    in reply to: 502 Errors – Envato API #66956
     Abe
    Keymaster

    Removing the API KEY will just disable theme update check so you won’t be able to do automatic updates and also removes that check for new versions.

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    in reply to: ERROR: class-envato-protected-api.php #66955
     Abe
    Keymaster

    @Abracadabra just do the manual theme update since it won’t cause any problems 🙂

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     Abe
    Keymaster

    Hello, this is a custom page or is a category page generated by WP? https://www.tourismtribe.com/news-room/

    Because if it is a category page, this is the link to that category page where the pagination works correctly https://www.tourismtribe.com/category/news-room/

    So you either put “.”(dot) in the Settings – Permalinks – Category base or you rename the link in header menu

    Hope that helps
    Cheers

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    in reply to: ERROR: class-envato-protected-api.php #66886
     Abe
    Keymaster

    @luba please download the update and then manually replace theme files using FTP. This way you will do a manual update and fix the theme update issue causing that.

    See https://archived.seventhqueen.com/documentation/kleo#updates

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    in reply to: 500 internal server error. #66783
     Abe
    Keymaster

    Hi please see this topic and update to Kleo 3.0.4 https://archived.seventhqueen.com/forums/topic/fatal-error-6

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    in reply to: ERROR: class-envato-protected-api.php #66775
     Abe
    Keymaster

    For sweetdate you update the main theme files since the child theme does not get updates

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    in reply to: ERROR: class-envato-protected-api.php #66726
     Abe
    Keymaster

    You are right, we are releasing an update in a couple of hours.

    Thanks

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    in reply to: log in not redirecting to page #66716
     Abe
    Keymaster

    Hi, It could be related to this: https://archived.seventhqueen.com/forums/topic/fatal-error-6

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    in reply to: Fatal error #66697
     Abe
    Keymaster

    Hi please see this topic: https://archived.seventhqueen.com/forums/topic/fatal-error-6

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    in reply to: ERROR: class-envato-protected-api.php #66690
     Abe
    Keymaster

    We will be releasing updates for both themes tonight to fix this error.

    Thanks

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    in reply to: All my videos format are missing #66589
     Abe
    Keymaster

    Hi. Maybe you installed a plugin that causes problems or maybe some custom code? Try to disable some plugins and see if something changes

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     Abe
    Keymaster

    Hi there, duplicate topic. Please see https://archived.seventhqueen.com/forums/topic/fatal-error-6

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    in reply to: tabdrop #66410
     Abe
    Keymaster

    Hi, I will do some extra tests over the weekend and let you know the outcome.

    Thanks

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    in reply to: ERROR: class-envato-protected-api.php #66408
     Abe
    Keymaster

    Hello, To fix this until next theme update please update the theme files from attached archive.

    Thank you

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    Attachments:
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    in reply to: ERROR: class-envato-protected-api.php #66366
     Abe
    Keymaster

    Hi there, that should related to the fact that there were some outages these days at themeforest. The script queries Themeforest and if it is offline that generates an error.

    We will take a look and see how to optimize the envato theme check so it won’t happen in the future.

    Thanks

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    in reply to: Homepage online members status icons – How to #66225
     Abe
    Keymaster

    On course sine the online=yes gets only online users at that moment

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    in reply to: >> translate snd ask #66220
     Abe
    Keymaster

    yes you will see the update today

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    in reply to: Tranlate K-elements #66187
     Abe
    Keymaster

    Hi, we will add translations to the plugin. Thank you.

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    in reply to: VC News FOUCS tab link issue #66178
     Abe
    Keymaster

    Glad to hear everything works as expected.

    no problemo @sharmstr, I also forgot to push that change to the repo

    Thanks

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    in reply to: Translation contribution #66101
     Abe
    Keymaster

    Sorry no.. maybe you can provide one if you plan to translate it. You can use Loco Translate plugin for translations

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    in reply to: Homepage online members status icons – How to #66100
     Abe
    Keymaster

    Hi sorry for the late reply but in Sweetdate you have a shortcode generator to use. Please make use of that.
    This should be the desired output:
    [kleo_status_icon type=”custom” image=”” subtitle=”Subtitle Text” field=”Do you own a car?” value=”Yes” online=”no”]

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    in reply to: Showcase KLEO #66099
     Abe
    Keymaster

    Cool @hakened
    interesting logo 😀 and also colorful site.

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    in reply to: VC News FOUCS tab link issue #66097
     Abe
    Keymaster

    Hi, duplicate post as here: https://archived.seventhqueen.com/forums/topic/news-focus-shortcod-does-not-work

    Please update the attached files until the next update

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    Attachments:
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    in reply to: >> translate snd ask #66092
     Abe
    Keymaster

    So you translate the BuddyPress Cover Photo plugin using Loco Translate

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    in reply to: >> translate snd ask #66090
     Abe
    Keymaster

    Hello there, those strings are translatable but right now weren’t included in the .po file so you just need to use a plugin like Loco Translate to translate them

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    in reply to: NEWs FOCUS Shortcod does not work #65986
     Abe
    Keymaster

    Fixed it. It was related to the Cyrillic characters in the categories names. We will include this in the next update so you don’t have to worry for the next update.

    Cheers

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    in reply to: tabdrop #65972
     Abe
    Keymaster

    I think it could be related to the menu words.. Can you rename just for testing into something in English?

    Also it is not recommended to have the ajax count likes enabled since it will make extra ajax request to get the item like for each item in the page. That settings is in Theme options – Blog

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