Forum Replies Created

Viewing 40 posts - 4,721 through 4,760 (of 4,912 total)
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  • in reply to: Facebook login not working #168325
     Kieran_SQ
    Moderator

    Hi,

    Anything I look at shouldn’t cause any issues on the front end or to user experience, you may see an account created, but that will be deleted pretty quickly.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook login not working #168323
     Kieran_SQ
    Moderator

    Hi @excellins,

    Please update this ticket with admin credentials so I can look into this for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Offer my mobile APP #168321
     Kieran_SQ
    Moderator

    Hi @dynamus,

    There would be several ways to do this, the simplest would be to use is_user_logged_in() with wp_is_mobile(). This will check first if the user is logged in and secondly if they’re on a mobile device. See here https://developer.wordpress.org/reference/functions/is_user_logged_in/ and here https://codex.wordpress.org/Function_Reference/wp_is_mobile for examples about these two functions.

    Depending on what you wanted to do you could either force a redirect or simply show content specific to those two conditions using theme hooks, see here for information about theme hooks https://archived.seventhqueen.com/documentation/buddyapp#hooks.

    An example of using the theme hooks would be something like

    COPY CODE
    // Check if user is logged in and on mobile if they are add content before content
    add_action('kleo_before_content','check_mobile_logged_in');
    function check_mobile_logged_in() {
        if ( is_user_logged_in() && wp_is_mobile() ) {
            echo do_shortcode('[SHORTCODE HERE]');
        }
    }

    Or

    COPY CODE
    // Check if user is logged in and on mobile if they are add content before content
    add_action('kleo_before_content','check_mobile_logged_in');
    function check_mobile_logged_in() {
        if ( is_user_logged_in() && wp_is_mobile() ) {
            echo 'My text or HTML here';
        }
    }

    Hope this helps,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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     Kieran_SQ
    Moderator

    Hi,

    If you want to remove the latest update text too you’ll have to use the KLEO child theme and copy and edit a file.

    Copy the below file from KLEO theme folder

    /kleo/buddypress/members/single/member-header.php

    To the child theme folder

    /kleo-child/buddypress/members/single/member-header.php

    If you do not already have these folders created in your child theme you will need to do so.

    Once you have your folders made and the member-header.php file copied you can remove line 57 from the copy within your child theme, it should look like the following:

    <?php bp_activity_latest_update( bp_displayed_user_id() ); ?>

    Likewise if you wish to remove the latest update from the members page then please copy the below file into your child theme using the instructions from above

    /kleo/buddypress/members/members-loop.php

    Once copied to your child theme you can remove lines 72-74.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Age and Birthdate confusion #168317
     Kieran_SQ
    Moderator

    Hi @rishabh08,

    I have looked into this for you and I cannot seem to find a cause so I am going to ask one of our developers, @Radu, to look at this for you. They’ll be in touch as soon (mon – fri).

    In the meantime please try disabling all plugins other than those related to SweetDate including BuddyPress and XProfile fields plugin to see if the issue is related to a plugin.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Age and Birthdate confusion #168311
     Kieran_SQ
    Moderator

    Hi,

    So after having a look I think using BuddyPress Xprofile Custom Fields Type https://wordpress.org/plugins/buddypress-xprofile-custom-fields-type/ might solve your issue. If you installed this plugin you could change your field type from ‘Date Selector’ to ‘Birthdate Selector’. It will show two options below which are ‘Show age instead of birthdate’ and ‘minimum age’ if you check the first option it will work like so:

    – User registers and will be asked for date of birth
    – User’s profile will show age only
    – If user updates the field they’ll be asked for date of birth

    This should play nicely with SweetDate, if you have issue with it, let me know.

    You should keep the field and the name of the field the same this should convert any date data you already have. As always, make a backup of your database and content before installing new plugins.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Age and Birthdate confusion #168307
     Kieran_SQ
    Moderator

    I am not currently on your website nor have I attempted a password reset.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Age and Birthdate confusion #168306
     Kieran_SQ
    Moderator

    Hi,

    That is my IP, my apologies, I thought given that you had previously made them available and were asking for assistance again that permission was implied. I’ll make sure not make that mistake again.

    Please provide a username and password that I may use to access your website.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Age and Birthdate confusion #168303
     Kieran_SQ
    Moderator

    Hi @rishabh08,

    Please supply admin credentials so I can look at this for you. I tried the credentials from a previous ticket but they no longer work.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How to add Wp_head() and Wp_footer #168297
     Kieran_SQ
    Moderator

    Hi,

    To answer your original question I cannot tell you how to add wp_head and wp_footer because they’re already loaded. You can see this by installing and activating the Simply Show Hooks plugin https://wordpress.org/plugins/simply-show-hooks/ from the WordPress repo. Once installed and you have activated the “Show Action and Filter Hooks” you can go to any page and press Ctrl+F to search for both wp_head and wp_footer – you should see that they’re there.

    I tried the plugin locally and it seemed to run okay with KLEO and Twenty Seventeen, I didn’t get the error you did when I tried it. Maybe try disabling your other plugins and see if that helps? Also did you select the KLEO theme from the plugins theme options?

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How to add Wp_head() and Wp_footer #168295
     Kieran_SQ
    Moderator

    Hi @Marco,

    I just looked at your site and it is functioning fine, which means wp_head and wp_footer is working. Do you mean how to add content to wp_head and wp_footer?

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Edit button in profile #168292
     Kieran_SQ
    Moderator

    Hi Cherrie,

    When BuddyPress is active a user can edit their profile by going to their own profile clicking on the Profile tab and then clicking the Edit link.

    The path will look like mydomain.com/members/USERNAME/profile/edit/

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi,

    With regards to adding a custom field to the profile header please try the following in your child theme’s functions.php:

    COPY CODE
    // Add Quote to profile head
    
    add_action( 'bp_profile_header_meta', 'display_user_short_bio' );
    function display_user_short_bio() {
        $args = array(
            'field'   => 'Short Bio', // Field name or ID.
            );
        $short_bio = bp_get_profile_field_data( $args );
     
        if ($short_bio) {
            echo '' . $short_bio;
        }
         
    }

    Replace ‘Short Bio’ with the name of the field you have already created and want to display. If you want to add anything before your field is displayed please add your desired text between the ” on the echo line (example below).

    COPY CODE
    // Add Quote to profile head
    
    add_action( 'bp_profile_header_meta', 'display_user_short_bio' );
    function display_user_short_bio() {
        $args = array(
            'field'   => 'Short Bio', // Field name or ID.
            );
        $short_bio = bp_get_profile_field_data( $args );
     
        if ($short_bio) {
            echo 'Display this text before my field' . $short_bio;
        }
         
    }

    With regards to adding this to the members directory I will have to ask my colleague @Radu to join the conversation, they’re better equipped to answer this question for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Change bnackground #168286
     Kieran_SQ
    Moderator

    You’re welcome @emilfrolund, feel free to reach out with a new support ticket anytime 🙂

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Change bnackground #168283
     Kieran_SQ
    Moderator

    Hi,

    That is the expected behavior, to override this you can use the a little CSS in your child theme’s style.css or in Theme Options > General > Quick CSS

    #main-container {background-color: #ffffff !important;}

    If your desired color is something other than white then please adjust the hex value #ffffff to suit.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: buddy press registration #168279
     Kieran_SQ
    Moderator

    Hi @Davidni,

    You could try BuddyPress Registration Options which is a manual moderation / limitation plugin for new BuddyPress and/or bbPress members. It has been some time since I last used this plugin so I cannot vouch for it, make sure to make a database and content backup before installing any plugins you’ve not used before.

    You can find the plugin here https://wordpress.org/plugins/bp-registration-options/ in the WordPress repo.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Change bnackground #168278
     Kieran_SQ
    Moderator

    Hi @emilfrolund,

    You can add a background image to your pages by going to Theme Options > Styling Options > Main > Scroll to: Background Image. There you can set the image, background repeat, background size, background attachment and background position.

    Once set and saved please make sure you clear your website cache, browser cache (Ctrl+F5) and purge any services like CloudFlare or MaxCDN to see any changes.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: help error 404 #168235
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Header Text Not Showing Up Correctly #168109
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Header Text Not Showing Up Correctly #168103
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: I can’t Install the Theme #167770
     Kieran_SQ
    Moderator

    Hey @makaryus,

    Glad you got it sorted out 🙂

    Have a great day,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: css registration light box #167769
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: help error 404 #167767
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Visual Composer licence issue #167766
     Kieran_SQ
    Moderator

    Hi,

    To get the member count via a shortcode please see this topic https://buddypress.org/support/topic/resolved-shortcode-to-show-number-of-members/. You’ll need to use either functions.php or a custom coded plugin to achieve this.

    BuddyApp supports Wise Chat and it is up to you whether or not you wish to use the standard free version or upgrade to their premium version. You can see more about their premium version here http://kaine.pl/projects/wp-plugins/wise-chat-pro/?source=wordpress-plugin-site.

    Kind Regards,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi @fmdesk,

    For a third party plugin please reach out to their support team. You can contact them here https://wordpress.org/support/plugin/cleverness-to-do-list.

    Kind Regards,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: I can’t Install the Theme #167629
     Kieran_SQ
    Moderator

    Hi @Makaryus,

    On Themeforest did you download the “Installable WordPress file only” or did you download “All files & documentation”.If it’s the latter you have to unzip the file and navigate to the theme files.

    If you have access to FTP you can always extract the KLEO theme folder contents and upload to /wp-content/themes/kleo/

    Let me know if this helps or if you need more assistance.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: help error 404 #167623
     Kieran_SQ
    Moderator
    Not marked as solution
     Kieran_SQ
    Moderator

    Hi,

    Your site is throwing an error 500 so I cannot access the backend currently. However, before the error I could see that the GeoDirectory page was working, but unconfigured. Please go to Appearance > Widgets to configure further.

    Your add listing page has an error on the dropdown for selecting a category, you should contact GeoDirectory directly about this issue as it is related to their plugin. Other than that category error the form loads and appears to work.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi @fmdesk,

    For BuddyPress profile links you can go to Appearance > Menus and use the custom links option. Enter ##profile_link## plus your link to direct to the logged in users profile.

    For example the below will generate a link to the users messages

    ##profile_link##messages

    And the below will generate a link to the users compose message page

    ##profile_link##messages/compose/

    As for the cleverness to do list, I do not see the page where you’re using the shortcode to display the front end. Please let me know which page contains the following shortcode.

    [todolist]

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Portfolio problem #167615
     Kieran_SQ
    Moderator

    Hi @Pika,

    You were using the basic shortcode with no options defined. I have updated the shortcode to allow for pagination and ajax.

    The shortcode is now

    [kleo_portfolio pagination="yes" ajax="yes"]

    Hope this helps,

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Theme & Plugin Installation #167613
     Kieran_SQ
    Moderator

    Hi @CDub84,

    When you go to wp-admin > Appearance > Menus are the menu items all parents or are they parent/child?

    If they’re all parents (not nested) then that many menu items far exceeds the space available, try deleting items that are not needed and nesting secondary items under primary items.

    For example

    – Home
    – Forum
    — General
    — Sci-fi
    — Star Trek
    — Star Wars
    — Horror
    – Social
    — Activity
    — Groups

    Please let me know if this is the case or not.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Ubermenu header issues #167612
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Avatar and members name don’t show up in menu #167607
     Kieran_SQ
    Moderator

    Hi @webgecko,

    Please can you share some admin credentials for the site so I can look into this for you.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Ubermenu header issues #167606
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Visual Composer licence issue #167605
     Kieran_SQ
    Moderator

    Hi @purushotham,

    Visual Composer is bundled into the BuddyApp theme, you don’t have to worry about licensing as we licence it for you, you’ll receive updates for Visual Composer (if available) when the theme updates.

    To limit spam you can try Akismet, Visual Composer and many others. You can find a good article by combating spam here https://premium.wpmudev.org/blog/stop-wordpress-comment-spam/.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Portfolio problem #167603
     Kieran_SQ
    Moderator

    Hi @Pika,

    Can you please share some admin credentials with me so I can look into this for you? I can see 10 items on the portfolio page, but I don’t know how many you have or what settings you’re using so it is difficult to debug for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Ubermenu header issues #167602
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: HASHTAG #167597
     Kieran_SQ
    Moderator

    Hi @libertbook,

    You could try Hashtagger https://wordpress.org/plugins/hashtagger/ I’ve never tried this plugin but it appears to support custom post types, so theoretically it should support BuddyPress activity.

    You’ll have to try and see, always make a backup before installing plugins that you haven’t used before.

    Also, here is a link to the WordPress plugin repo search results https://wordpress.org/plugins/search/hashtag/.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: transparent header #167593
     Kieran_SQ
    Moderator

    Hi @zazenwebdesign,

    You can achieve this with the following CSS

    .navbar-transparent .navbar .kleo-main-header {border: none;}

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Ubermenu header issues #167592
     Kieran_SQ
    Moderator
    Not marked as solution
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