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  • in reply to: ssl #194725
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: management #194720
     Kieran_SQ
    Moderator

    Hi,

    Please try using the below custom CSS to remove this button

    COPY CODE
    .bp-member-dir-buttons .button {
        display: none;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: bp profile search #194719
     Kieran_SQ
    Moderator

    Hi,

    That is for SweetDate pre 3.0 and you have just implemented custom code that would replace that functionality. If you truly would like this deprecated feature enabled along with the custom code you have in place then please go to WP Admin > SweetDate > BuddyPress > Scroll to: ‘Search form customization(DEPRECATED)’ and set your options as desired.

    Kieran

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    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Theme installation #194718
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: management #194707
     Kieran_SQ
    Moderator

    Hi,

    With Loco Translate installed please go to translate the SweetDate Child theme for your desired language and search for ‘your full name’ and you will be able to edit to your desired text (see screenshot).

    Thanks,

    Kieran

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    in reply to: bp profile search #194703
     Kieran_SQ
    Moderator

    Hi,

    It looks like you had configured it to off at some point via WP Admin > SweetDate > Tab: ‘Layout Settings’ > Scroll to: ‘Ajax Search in menu’. I have enabled this feature for you again so there is not action required on your part.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Making a page a landing page #194702
     Kieran_SQ
    Moderator

    Hi,

    Please add the below custom CSS to your SweetDate Child theme’s style.css via WP Admin > Appearance > Editor > SweetDate Child > Style.css to hide all other content on the page except for the main body

    COPY CODE
    .page-id-1005 #header {display: none;}
    .page-id-1005 #breadcrumbs-wrapp {display: none;}
    .page-id-1005 .top-links {display: none;}
    .page-id-1005 #support {display: none;}
    .page-id-1005 #footer {display: none;}

    Note: If you create a new page to use this way at any point you will have to change the page ID in the CSS from 1005 to the ID of the new page.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Theme installation #194696
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Theme installation #194691
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Missing Demo for BuddyPress Profile #194690
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about the demo content. The demo content we provide with the theme is a copy of our website, real users can sign up for accounts on the site and therefore we cannot ship their data in the demo content. If you need demo users please try using BuddyPress Default Data https://wordpress.org/plugins/bp-default-data/.

    If you’re referring to the design and layout options it looks like the defaults were set correctly and that you have made some changes already to the layout. You can configure the BuddyPress options further in WP Admin > Theme Options > BuddyPress

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: bp profile search #194687
     Kieran_SQ
    Moderator

    Hi,

    I can see both the standard search form and the advanced search on the members directory (see screenshot), please let me know in more detail what is missing.

    Thanks,

    Kieran

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: Sensei Plugin Update #194686
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: login with social and erase gravatar #194684
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: bp profile search #194683
     Kieran_SQ
    Moderator

    Hi,

    I have logged into your hosting account and made the following changes within your SweetDate Child theme located in /wp-content/themes/sweetdate-child/

    – Renamed ‘Members’ to ‘members’ (folders should always be lowercase)
    – Created a folder named ‘buddypress’
    – Moved the ‘members’ folder into the ‘buddypress’ folder

    I have checked your member directory URL and the code change is in effect. Please feel free to double check this is correct.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: bp profile search #194663
     Kieran_SQ
    Moderator

    Hi,

    I’ll be happy to make those changes for you, however, HostGator requires an email address and password to sign in.

    https://portal.hostgator.com/login

    Please either update this ticket with the email address and password required to login this way or provide a working link to an alternative login method where I can use the details you provided.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: bp profile search #194656
     Kieran_SQ
    Moderator

    Hi,

    It looks to be that you do not have the file in the correct directory

    You have
    /members/members-loop.php

    It should be
    buddypress/members/members-loop.php

    You need to create a new directory (folder) in the SweetDate Child theme titled buddypress and move the members folder into it.

    If you’re not confident making this change then please share either SFTP/FTP access or host login details in a private reply so I can make this change for you.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Update: Essential Grid 2.2.4 is now available via WP Admin > Appearance > Install Plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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     Kieran_SQ
    Moderator

    Hi Peter,

    I will assign this ticket directly to one of our developers to offer any insight into the issue that you’re having with Essential Grid. They’ll be in touch with you as soon as they can.

    As per your other ticket that I replied to a few moments ago I have asked our core developer to push the 2.2.4 update to you via WP Admin > Appearance > Install Plugins and it should be available to you within the next 24hrs.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How can I report a bug in Essential Grid? #194415
     Kieran_SQ
    Moderator

    Hi Peter,

    I’m sorry the fix (workaround) they issued wasn’t satisfactory. I can see they have released an update for Essential Grid (2.2.4) that states “Fixed loading issues when used with ajax page loading theme in printed JS
    ” – it’s not clear what that means so it could be a fix for your issue.

    I’ve asked the core developer of KLEO to push the new update for Essential Grid into the theme and it should be available in the next 24hrs via WP Admin > Appearance > Install Plugins. It may be worth testing this out on a local install or staging site to see if it fixes any issues for you.

    If you have to do the tests on your live site make a full backup of the Essential Grid plugin at version 2.2.3

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Transparent mobile menu #194410
     Kieran_SQ
    Moderator

    Hi,

    As per my earlier reply you cannot realistically set the color of the header on mobile to transparent but I have followed your wishes and set the transparency for you with the below CSS. This sets the color for the whole of the mobile header and as such causes issues with your secondary request.

    COPY CODE
    @media (max-width: 991px) {
    .kleo-navbar-fixed.navbar-transparent #header {
        background-color: rgba(255, 255, 255, 0);
    }
    .secondary-menu.navbar-collapse.nav-collapse.in {
        background-color: #00943e;
    }
    }

    Please clear your caches to see the changes. You can remove the CSS by going to WP Admin > Theme Options > General Settings > Option: Quick CSS.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: customize register page #194321
     Kieran_SQ
    Moderator

    Hi @omar_szn,

    Thanks for reaching out about extending the BuddyPress registration process and adding a function for verified members. The functionality you have described is classed as custom development as is beyond the scope of the support offered with the theme due to the amount of code and hours it would take to make this work for you.

    You can reach out to a third party developer or to one of our own developers if you wish to discuss your needs. If you would like to talk to one of our own developers please email dev@seventhqueen.com with as much information as you can about your request and a link to this topic.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Calendar sidebar #194309
     Kieran_SQ
    Moderator

    Hi,

    As far as I know this is not possible with the default WordPress calendar. If you needed this functionality you would have to either find an alternate calendar or perhaps find a way to extend the native calendar in WordPress.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: membership levels update #194236
     Kieran_SQ
    Moderator

    Hi Ahmed,

    I will let them know that you’re sending an email.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Calendar sidebar #194235
     Kieran_SQ
    Moderator

    Hi,

    If you only want the current date to show in your calendar you should keep the the CSS that I sent to you already and add the below CSS after

    COPY CODE
    #sidemenu-wrapper .menu-section.widget.widget_calendar #wp-calendar tbody tr td a {
        background: unset !important;
    }

    This will remove all other days from highlighting and only show the current date highlighted.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: activity #194216
     Kieran_SQ
    Moderator

    You’re welcome.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: activity #194210
     Kieran_SQ
    Moderator

    Hi,

    There is no exact match for the functionality you see on the other site. However you can use the Elementor ‘Video’ element.

    Drag the video element to your desired location, configure the options as desired for the heading ‘Video’, then open the heading ‘Image Overlay’. Set the options for ‘Image Overlay’, ‘Image’ and ‘Lightbox’ you can also set the option for the play button or not (see screenshots).

    This will show the video as a preview and when a user clicks to play it will open in a modal.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: activity #194205
     Kieran_SQ
    Moderator

    Hi,

    I have added the below CSS to your Additional CSS to fix this on mobile

    COPY CODE
    @media only screen and (max-width: 767px) {
    ul.button-group li:first-child {
        margin-left: 182px;
    }
    .tiny.secondary.button.split.dropdown {
        padding-top: 10px !important;
        padding-bottom: 10px !important;
    }
    ul.button-group.radius.right {
        margin-left: 40px !important;
        float: none;
    }
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Some registrants not appearing on site #194201
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Some registrants not appearing on site #194199
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Elementor – Background image top position #194195
     Kieran_SQ
    Moderator

    Hi,

    I am sorry it looks like I missed half of your question. I checked the page in question and I can see that the image is aligned top center as per your settings and that the correct CSS has been output (see screenshot).

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: Elementor – Background image top position #194192
     Kieran_SQ
    Moderator

    Hello,

    You can set the position of a background image by editing the row that contains the image, select the style tab at the top of the left panel, scroll to where the image is that you’re using the background image and select your desired position from the drop down below the image titled ‘Position’ (see screenshot).

    If you’d like me to do this for you on your site just let me know and I will be happy to login.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: activity #194188
     Kieran_SQ
    Moderator

    Hi,

    You’re welcome, feel free to open a new ticket any time and we’ll be happy to assist.

    All the best,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: activity #194186
     Kieran_SQ
    Moderator

    Hi,

    You can adjust the values of the CSS provided via WP Admin > Appearance > Customizer – I placed the CSS at the end of the Additional CSS

    Change the 8px value in the below CSS to suit your needs

    COPY CODE
    .btn-profile .button.dropdown.split.tiny > a {
    	padding: 4px 8px 5px 10px;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: activity #194184
     Kieran_SQ
    Moderator

    Hi,

    I have added the below CSS to Additional CSS in Customizer, let me know if this is any better

    COPY CODE
    .button.dropdown.tiny {
        padding-right: 0px !important;
    }
    .btn-profile .button.dropdown.split.tiny > a {
    	padding: 4px 8px 5px 10px;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: activity #194180
     Kieran_SQ
    Moderator

    I have updated the below CSS for you with regards to menu placement

    COPY CODE
    .top-bar ul.left {
        margin: -29px 80px;
    }

    To remove the dropdown please use the below custom CSS

    COPY CODE
    .btn-profile .button.dropdown.split.tiny span {
        display: none !important;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Onepage Navigation #194175
     Kieran_SQ
    Moderator

    Hi,

    I will refer this to one of our developers for review as I do not have an immediate answer for you. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: activity #194172
     Kieran_SQ
    Moderator

    Hi,

    You can use the browser console in Google Chrome or Firefox to reveal the HTML / CSS / JS – press F12. I have attached a screenshot which is a general overview of how it works. With the console open right click any element and press inspect, this will reveal the element in the panel – you will then see the ID or Class of the item that it is displaying.

    Press the plus icon (as shown in the screenshot) to generate the relevant specific classes for that item. You will then be able to add your own CSS below the plus icon – copy/paste the CSS generated into your WordPress backend.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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