Kieran_SQ

[Kieran_SQ]

Hi,

The string will appear in the plugin somewhere but it probably doesn’t have a text domain defined and therefore will not appear for translation. You will need to to contact the plugin developer directly to discuss the issue with them.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can override the background color and font color for this element by using the below custom CSS

COPY CODE

.pmpro_checkout strong.label.radius {
    background-color: #8224e3;
    color: #ffffff;
}

Kieran

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[Kieran_SQ]

Hi,

I need to rule out any caching, plugin or theme issue. Please could you do the following tests on a staging or local environment and let me know the outcome please.

After each one of these steps please completely purge your local cache (Ctrl+F5) and retest the page you linked above to see if the issue persists. Please let me know the outcomes

1. Disable caching (keep disabled)
2. KLEO and plugin update check. Please make sure you have the latest version of KLEO (4.3.6) and all other plugins that come bundled with KLEO by going to WP Admin > Appearance > Install Plugins. K Elements (4.3.5.1) WP Bakery (5.4.7)
3. Disable all plugins except for K Elements and WP Bakery
4. Switch to the KLEO parent theme
5. Switch to Twenty Seventeen or Twenty Sixteen

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I cannot replicate that issue on my end, but you can try adding the below CSS into the CSS from above

COPY CODE

.tiny.secondary.button.split.dropdown {
    padding-top: 0px !important;
    padding-bottom: 0px !important;
}

It would become

COPY CODE

@media only screen and (max-width: 481px) {
.login-buttons ul.button-group.radius.right {
    margin-left: -20px !important;
}
.tiny.secondary.button.split.dropdown {
    margin-left: -23px;
}
.tiny.secondary.button.split.dropdown {
    padding-top: 0px !important;
    padding-bottom: 0px !important;
}
}

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Replace the CSS from above with the CSS from below

COPY CODE

@media only screen and (max-width: 481px) {
.login-buttons ul.button-group.radius.right {
    margin-left: -20px !important;
}
.tiny.secondary.button.split.dropdown {
    margin-left: -23px;
}
}

There is an extremely limited amount of space available on devices with screen sizes this small so you may wish to hide the logout button altogether on this screen size.

If you do then the correct CSS would be the below

COPY CODE

@media only screen and (max-width: 481px) {
.login-buttons ul.button-group.radius.right {
    margin-left: -0px !important;
}
a.tiny.button.radius.btn-logout {
    display: none;
}
}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try the below CSS for position the login buttons on small screens.

COPY CODE

@media only screen and (max-width: 481px) {
.login-buttons ul.button-group.radius.right {
    margin-left: -20px !important;
}
}

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out with this issue, I am actively looking into the cause of this and will get back to you as soon as I have an answer.

In the meantime can you confirm for me if main content, where the form resides, can be scrolled on your mobile device? Please also let me know the make / model of the mobile device.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I am not sure why you have HTML in either part of the translation areas – I will refer this ticket to one of our developers for review. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

Note: The capital letters are front-end styling (CSS) only and you do not need to search/find case sensitive letters.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Hi,

To change the Sex / Age / Marital Status / City fields that are shown for each member in the members directory please follow this support article https://archived.seventhqueen.com/sweetdate/article/add-profile-information-member-name-members-directory.

If you would like to show additional fields outside of the search meta area then please try the below code in your SweetDate Child theme’s functions.php file via WP Admin > Appearance > Editor > SweetDate Child > Functions.php

COPY CODE

// Add profile fields to member profile in directory
function sq7_extra_fields_members_profile() {
 
    $project = bp_get_member_profile_data('field=Preoject Name');
    $pitch = bp_get_member_profile_data('field=Elevator Pitch');
 
    if ($pitch || $project) {
        echo '<div class="mdetcenter">'. 'Project Name: ' . $project . '</div>';
        echo '<div class="mdetcenter">'. 'Elevator Pitch: ' . $pitch . '</div>';
    }
 
}
 
add_action('bp_directory_members_item', 'sq7_extra_fields_members_profile');

You can add to the code above if you wish, in it’s current state it will show the content for Project Name and Elevator Pitch fields when data is present.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I cannot advise on WooCommerce Memberships’s functions as I have never used it. However, from the page you linked me to it looks like you would need to use both WooCommerce Memberships and WooCommerce Subscriptions in tandem to achieve functionality like Paid Memberships Pro.

Further, it is not clear what integrations they have with BuddyPress and out of the box it almost certainly won’t work with any theme 100% and would need integration – this is something you or your developer would have to do. We could not offer you support on doing this via the forums.

The other issue would be finding a payment gateway that you can use that would support a recurring billing method.

If you have already identified a payment gateway within WooCommerce that will work for you and supports recurring payments then you could try using this free plugin from Paid Memberships Pro which lets WooCommerce handle the payments https://www.paidmembershipspro.com/add-ons/pmpro-woocommerce/

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

That’s strange behavior indeed – after testing locally and on a live site I can confirm the HTML is being stripped from the editor for this content. I will refer this ticket to one of our developers for review, they’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Hi,

To paste in HTML you need to switch from the ‘Visual’ tab of the editor to ‘Text’. This is in the top right of the editor when using the main content area or in the top right of modal window that opens when adding a text block (see screenshots).

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

If you wish to make structural changes to the content you will need to be using the SweetDate Child theme. If you are already running the SweetDate Child theme you can copy the below file from the parent theme to the Child copying the folder structure if required.

Copy from
/wp-content/themes/sweetdate/buddypress/members/members-loop.php

Copy to
/wp-content/themes/sweetdate/buddypress/members/members-loop.php

If there are some style changes you would like to make you can send me a highlighted screenshot identifying the content you wish to change and as much detail of what you would like to change and I will send you the CSS.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I have replied to your other ticket located here https://archived.seventhqueen.com/forums/topic/i-am-trying-to-add-font-awesome-but-it-does-not-save – please continue the discussion there.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues. Can you let me know some more details such as is this via the menu, WP Bakery, within your content with HTML?

Also, if required, please update this ticket in a private reply with admin credentials so I can take a look at the issue for you.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi, Your logo image is 2829 px X 1913 px of which most is white space, this is where the issue is coming from. Run your image through Photoshop, remove the white space from all four sides and resize the logo down to around 88px in height. Once you have done this reupload via Theme Options, save, clear your caches and the issue should resolve itself. It looks like the dropdown issue is no longer present as I cannot see it whilst logged in. Is that the same for you? Kieran

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for contacting us about issues you’re facing with endpoints. I just span up a clean install of WordPress with KLEO and WooCommerce (both latest versions) and it is working.

I think you may be looking at a plugin conflict, please try copying your site to a staging or local environment and disabling all plugins except for K Elements and WooCommerce and test again to see if the issue is resolved by doing so.

If that does not resolve the issue make a backup of the custom code in functions.php and clear the code. Test again.

Kieran

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[Kieran_SQ]

Hi,

For notifications please type in the below when translating BuddyPress and edit the result titled ‘Notifications %s [ Profile screen nav ]’ (make sure to keep %s in tact for notification count).

Notifications %s

For friends please type in the below when translating BuddyPress and edit the result titled ‘Friends %s’

Friends %s

Finally please type in the below when translating BuddyPress and edit the result titled ‘Groups %s [ Group screen nav with counter ]’

Groups %s

Screenshots have been attached below for each of the translations

Kieran

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[Kieran_SQ]

Hi Alex,

Can you let me know specifically where you see the texts you wish to translate. Please provide highlighted screenshots if possible.

– URL
– Section

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out about the issues you’re facing. The read more tag will not alter the CSS of the preview shown for a blog post, you can however use custom CSS to alter the size of the font in the preview.

Add the below CSS to your SweetDate Child theme’s style.css file via WP Admin > Appearance > Editor > SweetDate Child > Style.css to override the default font size

COPY CODE

.article-content p {
    font-size: 16px;
}

Adjust the px value to suit your needs and clear your caches to see the changes on the front-end.

With regards to changing how the default cropping of featured images works I will refer this ticket to one of developers who will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You’re welcome 🙂 As always, feel free to open a new ticket with any other questions and we’ll be happy to assist.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

There isn’t actually any spacing between the profiles, I have attached a screenshot with the profiles colored in purple so you can see that.

There is however a margin-top of 100px that can be safely reduced to 60px to compact the space a little (see screenshot 2)

If you would like to do this please use the below custom CSS

COPY CODE

@media only screen and (max-width: 940px) {
.search-item {
    margin-top: 60px;
}
}

Thanks,

Kieran

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Attachments:

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[Kieran_SQ]

Hi,

The issue you’re seeing on the iPhone is also present on Android devices, further, your cart icon is not appearing.

It looks like you have the latest version of KLEO but old versions of K Elements and WP Bakery (formerly Visual Composer) installed. Please go to WP Admin > Appearance > Install Plugins and take the outstanding updates for these two plugins (and any others that are pending).

Once you have installed these updates please completely purge your website cache (via WP Admin), purge any CDN (via your host or directly at the CDN control panel) and then completely purge all cached data in the mobile device browser except for form data and passwords.

Refresh your site and check again to see if the issue is resolved or not.

If it isn’t resolved then please update this ticket, in a private reply, with newly created admin credentials (in English) so I can look into this further for you.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Please add the below custom CSS to override the members per row on mobile

COPY CODE

@media only screen and (max-width: 940px) {
div#members-list .four.columns {
    width: 49% !important;
    float: left;
}
#members-list .four.columns:nth-child(3n+1) {
    clear: none !important;
}
}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

You can wrap the CSS in a media query to only show when the width is 960px or greater, please replace the CSS from above with the CSS from below.

COPY CODE

@media screen and (min-width: 940px) {
.profile-edit .profile .twelve.columns { width: 50%; float: left; }
.profile-edit .profile .twelve.columns { width: 50%; float: left; }
.profile-edit .profile .myself-summary .twelve.columns { width: 100%; }
.profile-edit .profile .myself-summary .twelve.columns { width: 100%; }

.registration .twelve.columns:nth-child(2) { width: 100% !important; }
.registration .twelve.columns:nth-child(3) { width: 100% !important; }
.registration .datebox-selects .custom.dropdown { max-width: 30%; margin-left: 3%; float:left !important;}
.registration .twelve.columns { width: 50%; float: left; clear: none !important; }
.registration .twelve.columns:first-child { width: 100%; }
}

As this will affect mobile devices you may need to purge your website cache and mobile device cache thoroughly to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

That looks to be at mobile resolution but I cannot see the issue on my end, can you let me know what resolution you’re viewing the site at so I can replicate it on my side.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

To remove the ‘Profile Visibility’ options please use the below CSS

COPY CODE

.settings li#profile-personal-li {
    display: none;
}

And for the information about search count please use the below CSS

COPY CODE

.directory #buddypress p.lead {
    display: none;
}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I am unable to enable this feature again and I cannot seem to see why. I will refer this ticket to one of our developers for review – they’ll be in touch as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

If you would like to hide the block button too then replace the CSS from above with the CSS from below

COPY CODE

.bp-member-dir-buttons {
    display: none;
}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

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