Forum Replies Created

Viewing 40 posts - 2,481 through 2,520 (of 4,912 total)
  • Author
  • in reply to: Excluding messages from notification #192218
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Woocommerce account page #192213
     Kieran_SQ
    Moderator

    Hi,

    I created a new user and went through the login process again (see screenshots), the process was the same for me.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Search displays no results #192205
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and went to WP Admin > Users > Profile Search and resaved the forms for you. No Directory had been set for the forms so there was nowhere to send the data. I have retested and it appears to be working now.

    Please let me know,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How can a add a code here? #192202
     Kieran_SQ
    Moderator

    Hi,

    Let me know if/when you add the code again to the register modal so I can take a look at it for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Woocommerce account page #192201
     Kieran_SQ
    Moderator

    Hi,

    I created a user called basicuser with no Paid Memberships Pro level assigned to the account when I logged in for the first time I was directed to the pricing tables to select a level, I selected a level and was then properly redirected to the Paid Memberships Pro account page. When I logged out and logged back in I was taken to the standard home page. At no point was I taken to a WooCommerce page. Please can you do a similar test and let me know if this is what you experience?

    Side note: You can set where users are redirected to on login / logout with Peter’s Login Redirect https://archived.seventhqueen.com/general/article/redirect-users-when-logging-in-or-logging-out

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How can a add a code here? #192198
     Kieran_SQ
    Moderator

    Hi,

    I went to look at the front-end to see if there was an issue but I do not see the code rendered. Did you remove it? I accessed your site in Chrome with a cache clear, Chrome Incognito and Firefox.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: video player missing volume button in mobile view #192193
     Kieran_SQ
    Moderator
    Not marked as solution
     Kieran_SQ
    Moderator

    Hi,

    I will refer this ticket to one of our developers for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: how to hide account name info? #192187
     Kieran_SQ
    Moderator

    Hi,

    You can hide the user nice-name with the below CSS in your SweetDate Child theme’s style.css by going to WP Admin > Appearance > Editor > SweetDate Child > Style.css

    #profile .user-nicename {display: none;}

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: About photo upload in mobile devices #192186
     Kieran_SQ
    Moderator

    Hi,

    You can try adding the below line into your SweetDate Child theme’s functions.php file, this will set the max upload size. If this does not work to set the max upload size then your host doesn’t allow you to do it this way and you will need to try one of the alternative methods here http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    @ini_set( 'upload_max_size' , '64M' );

    64M represents 64MB – you should change this number to your desired value.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How can a add a code here? #192185
     Kieran_SQ
    Moderator

    Hi,

    To add to the register modal you will need to have the SweetDate Child theme installed and activated and then copy the below file from the main theme into the Child theme. If the directories (folders) do not already exist in your Child theme you will need to recreate them manually.

    Copy from
    /sweetdate/page-parts/general-register-modal.php

    Copy to
    /sweetdate-child/page-parts/general-register-modal.php

    You can then safely edit the copied file within the SweetDate Child theme and add your desired code.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Disable Breadcrumbs theme options dont work #192180
     Kieran_SQ
    Moderator

    Hi,

    I have checked your site and to disable breadcrumbs site wide you will need to configure the following options in the Theme Options panel

    WP Admin > Theme Options > Tab: ‘Title / Breadcrumb’ > Option: ‘Main Menu Info’ (remove the content from the text area)

    WP Admin > Theme Options > Tab: ‘Layout Settings’ > Option: ‘Page Title Location’ (set to main)

    Whilst members, groups etc belong to BuddyPress they’re still pages in the eyes of WordPress and will need the above options configured to disable breadcrumbs.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: style #192165
     Kieran_SQ
    Moderator

    Glad I could help, feel free to open a new ticket with any other questions and I will be happy to assist 🙂

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192163
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: The membership tab #192161
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: style #192158
     Kieran_SQ
    Moderator

    Hi,

    Please use the below CSS snippet to convert to 4 from 3 members per row.

    COPY CODE
    .members-dir-list .four, .row .four { width: 25%; } 
    #members-list .four.columns:nth-child(3n+1) { clear: none !important; }
    #members-list .four.columns:nth-child(4n+1) { clear: both !important; }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: style #192155
     Kieran_SQ
    Moderator

    Hi,

    I am currently looking into this and will get back to you as soon as I have an answer.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: style #192151
     Kieran_SQ
    Moderator

    Absolutely, to override the CSS use the snippet below and adjust to suit your needs

    COPY CODE
    .members #search-members-form #members_search_submit {
        background-color: #721fc7;
        color: #ffffff;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192146
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: style #192145
     Kieran_SQ
    Moderator

    Hi,

    You can add the below CSS to change the size of the search form. If you change the value from 70% width then update the two margin values with remaining percentage. For example 60% width 20% margin-left 20% margin-right.

    COPY CODE
    .members form#search-members-form {
        width: 70%;
        margin-left: 15%;
        margin-right: 15%;
    }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192141
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: style #192136
     Kieran_SQ
    Moderator

    Hi,

    You can change the header link color (and all other header colors) by going to WP Admin > SweetDate > Styling Options > Header Section and setting your desired value for the field titled ‘Top Menu Link Color’.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192133
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: The membership tab #192128
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: style #192127
     Kieran_SQ
    Moderator

    Hi,

    For the modal please use the below CSS to override the background image and set background and border colors

    COPY CODE
    .reveal-modal {
        background-image: none !important;
        background-color: #117864;
        border: solid 10px #1cd6b1;
    }

    Change the # values to suit your needs

    For the deprecated search area please use the below CSS to remove the background image and set a background color

    COPY CODE
    #search-bar {
        background-image: none !important;
        background-color: #721fc7;
    }

    As always make sure to clear all of your caches to see the changes.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192119
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: The membership tab #192118
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: The membership tab #192116
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: style #192114
     Kieran_SQ
    Moderator

    Hi,

    You can go to WP Admin > SweetDate > Tab: ‘Memberships’ > Option: ‘Allow registrations also from PMPRO checkout page.’ and toggle to off. This will show the SweetDate register / login buttons instead as per your example.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192107
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Facebook login not working #192103
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: HTTP Error uploading files #192100
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: The membership tab #192098
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Adding border around post update container. #192096
     Kieran_SQ
    Moderator

    No worries, we’re here to help 🙂 Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    Also, if you haven’t already done so, please consider leaving the support received / KLEO a review on ThemeForest. Every review really does help.

    https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: style #192093
     Kieran_SQ
    Moderator

    Hi,

    Please add the below CSS to your SweetDate Child theme’s style.css and completely purge your website and local cache to see the changes

    COPY CODE
    .register #main aside.four.columns {
        display: none;
    }
    .register #main .eight {
        width: 100%;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: The membership tab #192091
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Adding border around post update container. #192085
     Kieran_SQ
    Moderator

    Hi,

    I just double checked your style.css from the front-end and I can see you have removed all of the CSS from there. I spotted that you have an opening comment that is not closed after the ‘Please add your custom CSS’ message – if this was there prior to removing the CSS then that would stop any CSS taking effect – try removing the comment

    Currently

    COPY CODE
    /*
    Theme Name:     Kleo Child
    Theme URI:
    Description:    Child theme for Kleo
    Author:         SeventhQueen
    Author URI:     http://seventhqueen.com
    Template:       kleo
    Tags:  one-column, two-columns, right-sidebar, fluid-layout, custom-menu, featured-images, post-formats, sticky-post, translation-ready
    License: GNU General Public License
    License URI: license.txt
    */
    
    /*
    * Please add your custom styles below
    */
    
    /*

    Replace with

    COPY CODE
    /*
    Theme Name:     Kleo Child
    Theme URI:
    Description:    Child theme for Kleo
    Author:         SeventhQueen
    Author URI:     http://seventhqueen.com
    Template:       kleo
    Tags:  one-column, two-columns, right-sidebar, fluid-layout, custom-menu, featured-images, post-formats, sticky-post, translation-ready
    License: GNU General Public License
    License URI: license.txt
    */
    
    /*
    * Please add your custom styles below
    */

    Also please update to KLEO 4.3.4 as there is a fix for the activity title bug that is present on your site https://archived.seventhqueen.com/kleo/article/changelog

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: The membership tab #192080
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Adding border around post update container. #192073
     Kieran_SQ
    Moderator

    Hi,

    Please try removing the CSS you have for styling this section and replace with the below CSS

    COPY CODE
    form#whats-new-form {
        border-style: solid;
        border-color: #82E0AA;
        border-width: 5px;
        padding: 10px 15px;
    }

    I added a little padding to the top/bottom (10px) and left/right (15px) as the border sat directly on the elements, if you do not wish to have the padding you can simply delete that line from the snippet above.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: profile picture quality #192072
     Kieran_SQ
    Moderator

    That’s a strange issue, I am going to ask one of our developers to look into this for you as it doesn’t seem to solved with either defines or CSS – not entirely sure where the issue is coming from. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    If you have any other questions in the meantime please open a new ticket and I will be happy to assist.

    Thank you for your patience,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

Viewing 40 posts - 2,481 through 2,520 (of 4,912 total)

Log in with your credentials

Forgot your details?