Forum Replies Created

Viewing 40 posts - 3,001 through 3,040 (of 4,912 total)
  • Author
  • in reply to: names #187064
     Kieran_SQ
    Moderator

    Hi,

    Try the below CSS, change the values to suit your needs. Remove font-weight: unset; if you wish to keep the font bold

    COPY CODE
    dt.bp-field-name {
        color: #313131 !important;
        font-weight: unset;
        font-size: 16px;
    }
    .regulartab dd p {
        color: #313131 !important;
        font-size: 16px;
    }
    #profile .regulartab a {
        color: #313131 !important;
        font-size: 16px;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Users can’t create groups or forums in Buddypress #187063
     Kieran_SQ
    Moderator

    Hi,

    I will refer this ticket to a developer for assistance. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: names #187058
     Kieran_SQ
    Moderator

    Hi,

    You can manually override the colors / style used with the below CSS

    COPY CODE
    .search-item .author a {
        color: #ab2626 !important;
        font-weight: bold;
        font-family: console;
        font-size: 30px !important;
    }
    .search-item .date, .search-item .date a {
        font-size: 14px;
        color: #0296c0;
        font-weight: bold;
        font-style: unset;
        font-family: console;
    }
    .search-item p {
        font-size: 18px;
        color: #0296c0;
        font-weight: bold;
    }

    Change or remove any values to suit your design requirements.

    Thanks,

    Kieran

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    in reply to: names #187051
     Kieran_SQ
    Moderator

    Hi,

    Please try the below CSS to correct this issue

    #message-threads .thread-avatar img {min-width: 30px;height: 30px;}

    Thanks,

    Kieran

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    in reply to: names #187047
     Kieran_SQ
    Moderator

    Hi,

    That’s odd, please remove the CSS from my earlier reply and try this instead.

    #profile .user-nicename {font-size: 0px;}

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Hide pages to the menu (Admin and moderator) #187046
     Kieran_SQ
    Moderator

    Hi,

    I created a sidebar in WP Admin > Appearance > Sidebars and titled it ‘bbPress Latest Topics – Dashboard’ I added the ‘bbPress Recent Topics’ widget to this sidebar. I then edited to the page titled ‘Timeline’ to include the widgetized sidebar, this may or may not visually work for you.

    I am unable to check if this works for you on the front-end as the page is password protected – let me know.

    If this doesn’t work for you, you can try using the ‘(BuddyApp) Recent Posts’ widget in this sidebar and selecting the post type as either topics, posts, comments etc as needed.

    Kieran

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    in reply to: names #187040
     Kieran_SQ
    Moderator

    Hi,

    Did you completely clear your website cache and local cache? What browser and screen resolution are you using?

    When I access your site it appears as intended with and without the CSS from above (see screenshots)

    Kieran

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    in reply to: Hide pages to the menu (Admin and moderator) #187039
     Kieran_SQ
    Moderator

    Hi,

    With regards to all of the above features that you would like to add you would need to look into third party plugins / code or reach out to a developer to achieve this for you.

    I do not know of any specific plugins for those features.

    Kieran.

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    in reply to: Start a new topic button #187033
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: names #187032
     Kieran_SQ
    Moderator

    Hi,

    It is possible, via plugin, for a user to change their WordPress username. However, with BuddyPress active this will not work as it does not update the database with regards to previous user activity updates – as such any old activity will not work.

    A user can always change their name (not username) by going to their profile and editing the field titled ‘Name (required)’ which is usually the first field in the first group unless moved or renamed.

    If you wish to change the username by plugin you may want to try Username Changer https://wordpress.org/plugins/username-changer/.

    Thanks,

    Kieran

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    in reply to: Hide pages to the menu (Admin and moderator) #187031
     Kieran_SQ
    Moderator

    Hi,

    I believe there is a miscommunication. The code is executed on the back-end – that does not mean that the code works on WP Admin menu items – it simply means there is no code or bloat on the front-end, thus users will not experience any issues with the site slowing down in any way. This will only affect front-end menu items.

    Thanks,

    Kieran.

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    in reply to: mobile bad visualization #187027
     Kieran_SQ
    Moderator

    Hi,

    I left that line in as an example for you, you can add or remove translations by copying and pasting that line or removing it altogether.

    For example

    COPY CODE
    // Translate multiple words
    function change_translate_text_multiple( $translated ) {
    	$text = array(
    		'Partecipanti' => 'New Translation 1',
    		'Articoli' => 'New Translation 2',
    	);
    	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
    	return $translated;
    }
    add_filter( 'gettext', 'change_translate_text_multiple', 20 );

    Or

    COPY CODE
    // Translate multiple words
    function change_translate_text_multiple( $translated ) {
    	$text = array(
    		'Partecipanti' => 'New Translation 1',
    		'Articoli' => 'New Translation 2',
    		'Old Text 3' => 'New Translation 3',
    		'Old Text 4' => 'New Translation 4',
    		'Old Text 5' => 'New Translation 5',
    		'Old Text 6' => 'New Translation 6',
    		'Old Text 7' => 'New Translation 7',
    	);
    	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
    	return $translated;
    }
    add_filter( 'gettext', 'change_translate_text_multiple', 20 );

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Users can’t create groups or forums in Buddypress #187024
     Kieran_SQ
    Moderator

    Hi,

    Please can give me more information about what you mean by

    Is there anyway to edit the Buddypress menu in the theme to link to the same groups page?

    If you can please supply a screenshot of the functionality you would like to achieve.

    If you can use the bbPress shortcodes to allow users to create topics or forums

    To create a forum (note: a forum is what holds topics)
    [bbp-forum-form]

    To create a topic (note: a topic is inside a forum and contain the topic and it’s replies)
    [bbp-topic-form]

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: mobile bad visualization #187023
     Kieran_SQ
    Moderator

    Hi,

    As per your screenshot

    I have added the below CSS to your style.css to rectify the first avatar/name issue as well as showing the full name that was going off screen

    COPY CODE
    #bbpress-forums .bbp-topics .bbp-body ul.topic li.bbp-topic-title .bbp-topic-meta .bbp-topic-started-by .bbp-author-avatar {display: none;}
    #bbpress-forums p.bbp-topic-meta span {white-space: inherit;}

    With regards to the Partecipanti / Articoli issue, it is simply exceeding the space available – changing the words to something shorter may be of use. You can either translate this word in bbPress with Loco Translate or WPML if you’re already using them or use the below snippet in your BuddyApp Child theme’s functions.php file

    COPY CODE
    // Translate multiple words
    function change_translate_text_multiple( $translated ) {
    	$text = array(
    		'Partecipanti' => 'New Translation 1',
    		'Articoli' => 'New Translation 2',
    		'Old Text 3' => 'New Translation 3',
    	);
    	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
    	return $translated;
    }
    add_filter( 'gettext', 'change_translate_text_multiple', 20 );

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Hide pages to the menu (Admin and moderator) #187021
     Kieran_SQ
    Moderator

    Hi,

    This plugin will not slowdown a site, it makes use of core functions that are always present in WordPress and exposes them in the menus section. All in all the code is 164 lines and is 3.9KB of data that is used on the back-end.

    As a general rule of thumb it doesn’t matter how many plugins you use in WordPress with regards to speed – quality over quantity. Using only one poorly coded plugin can be slower than using 40 well coded plugins.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Start a new topic button #187019
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: How can I report a bug in Essential Grid? #187017
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about issues your having with Essential Grid, I am trying to test this out on load but I am constantly met with the popup window titled ‘Connect with other awesome positive people. Be the difference.’ and I am unable to see the issue.

    Please can you do the following for me

    – Disable the popup
    – Let me know which page the issue is present on
    – Update KLEO and K Elements to the latest version
    – Update Essential Grid to the latest version via WP Admin > Appearance > Install plugins

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Start a new topic button #187014
     Kieran_SQ
    Moderator
    Hi, There are many ways to use the bbPress shortcodes, you can see all of them here https://codex.bbpress.org/features/shortcodes/. Ones that may be of interest to you based off of your question Create new topic [bbp-topic-form] Create new forum [bbp-forum-form] Show specific forum (where 32 is the ID of your specific forum) [bbp-single-forum id=32] You can use these anywhere where you have your shortcodes, or on any other page you desire. Thanks, Kieran
    in reply to: Hide pages to the menu (Admin and moderator) #187011
     Kieran_SQ
    Moderator

    Hi,

    You can hide menu items using the plugin Menu Item Visibility Control which can be found for free in the WordPress plugin directory https://wordpress.org/plugins/menu-items-visibility-control/.

    Once installed you can add logic to the individual menu items (see screenshot) via the field ‘visibility’.

    To show only to those with the role administrator you can use

    current_user_can('administrator')

    To show to specific roles you can use

    current_user_can('administrator') || current_user_can('editor')

    To show to logged in users only you can use

    is_user_logged_in()

    And likewise you can use the below to show the menu item to logged out users only

    !is_user_logged_in()

    You can create any number of requirements to show the menu item using WordPress functions, you can see more about them here https://developer.wordpress.org/reference/functions/.

    Thanks,

    Kieran

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    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: mobile bad visualization #187010
     Kieran_SQ
    Moderator

    Hi,

    I checked the forum page and saw that when the words appeared in Italian it was a poor fit visually. I have added the below CSS to your BuddyApp Child theme’s style.css in WP Admin > Appearance > Editor > BuddyApp Child > Style.css to add reduce the main column size and increase columns two and three.

    COPY CODE
    @media only screen and (max-width: 600px) {
    li.bbp-forum-info, li.bbp-topic-title {width: 35%;}
    li.bbp-forum-reply-count, li.bbp-forum-topic-count, li.bbp-topic-reply-count, li.bbp-topic-voice-count {width: 20%;}
    li.bbp-forum-reply-count {padding-left: 8px;}
    }

    As this is a mobile display change you may need to completely purge your mobile browsers cache (except for passwords and form data) to see the changes.

    Thanks,

    Kieran

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: utf8 #187008
     Kieran_SQ
    Moderator

    Hi,

    It should be in UTF8 by default. Double check your database tables are all using the correct encoding, if they’re not then make a backup of the database and update the encoding for the tables.

    If they are then try disabling all plugins and enable one by one, sending an email each time to test. It is possible you have a plugin within your install that is incorrectly using stripslashes() which would cause an issue with showing the umlaut.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: shortcodes #187006
     Kieran_SQ
    Moderator

    Hi,

    BuddyApp does have and does use shortcodes, you can use the visual editor (WP Bakery) to build these (which is the best way to do this) or you can build them manually.

    The shortcodes shown on that page are not from BuddyApp or WP Bakery.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: names #187005
     Kieran_SQ
    Moderator

    Hi,

    Please try the below CSS in your SweetDate Child theme’s style.css by going to WP Admin > Appearance > Editor > SweetDate Child > Style.css

    Remove the @ username on the profile

    #profile .user-nicename {display: none;}

    Or, remove the H2 (large) username on the profile

    #profile h2 {display: none;}

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Button styling #187002
     Kieran_SQ
    Moderator

    Hi,

    You can use the below CSS to override the general class .button in your BuddyApp Child theme’s style.css by going to WP Admin > Appearance > Editor > BuddyApp Child > Style.css

    COPY CODE
    .button {
        border-radius: 10px !important;
        letter-spacing: 0.3em !important;
    }

    Update the values above with your desired choices, save and clear your cache(s) to see the changes.

    This change .buttons in general. If there is a specific element you wish to update please let me know what/where to update and I will be happy to provide you with the specific CSS.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Printing #187001
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out to us regarding issues with the print stylesheet. I will refer this ticket to a developer for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Users can’t create groups or forums in Buddypress #186994
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and went to http://communitykennel.com/groups/ and was able to create a group on the front end. You can create a group by visiting the groups page and clicking the blue link (see screenshot).

    I also logged into the back-end as an admin and renamed your groups page slug from groups-2 to groups, this appears to have happened due to multiple imports of demo content.

    If you would like to add a menu item to create a group you will need to go to WP Admin > Menus > Desired Menu and then select ‘Custom Links’ the URL would be /groups/create/ and the link text is your choice.

    Let me know if this works for you,

    Thanks,

    Kieran

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    in reply to: App #186993
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out to us about app development. KLEO is a theme and does not offer itself as an app (APK) for Android or any other mobile OS. However you can try using a plugin to automatically do this for you, you may wish to try WordApp Mobile App Plugin, the results will vary greatly depending on the plugins used. You should make a full and valid backup of your WordPress site and database before trying this plugin.

    With that said your best option would be to code this yourself or hire a developer to do this for you.

    Thanks,

    Kieran

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    in reply to: internal server error on forum search #186992
     Kieran_SQ
    Moderator

    Hi,

    It could have resolved from changing the PHP version, server config change, a plugin update or deactivation.

    I have responded to one of your open tickets and will respond to the other open tickets as I get to them based on the time they were received.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: shortcodes #186991
     Kieran_SQ
    Moderator

    Hi,

    I am not sure what that page is, it doesn’t come from the demo content and doesn’t have BuddyApp shortcodes. Did you previously have another theme installed?

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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    in reply to: Avatar not showing on blog posts #186990
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: bp Profile + members page #186986
     Kieran_SQ
    Moderator

    Hi,

    I’ll respond in the same numbered format for ease

    1. You can remove members from the directory by using some custom code in your KLEO Child theme’s functions.php or in bp-custom.php in the /wp-content/plugins/ folder (you will need to create this file yourself).

    You can see the code here https://buddydev.com/buddypress/hiding-users-on-buddypress-based-site/.

    2. Please use the below CSS in your KLEO Child theme’s style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css

    #buddypress div.item-list-tabs#subnav {display: none;}

    If you’re already using Loco Translate or WPML you can translate the search string with them by translating KLEO and BuddyPress. If you’re not then you can use the below snippet in your KLEO Child theme’s functions.php to translate the text

    COPY CODE
    function change_translate_text_multiple( $translated ) {
    	$text = array(
    		'Old Text 1' => 'New Translation 1',
    		'Old Text 2' => 'New Translation 2',
    		'Old Text 3' => 'New Translation 3',
    	);
    	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
    	return $translated;
    }
    add_filter( 'gettext', 'change_translate_text_multiple', 20 );

    If you only need to translate one string you can removed the below lines

    COPY CODE
    		'Old Text 2' => 'New Translation 2',
    		'Old Text 3' => 'New Translation 3',

    3. You can use the below code in your KLEO Child theme’s functions.php file to show content on the BuddyPress Members Directory only

    COPY CODE
    // Add content to BuddyPress Members Directory
    add_action('kleo_before_content','add_content_to_bpmemdir');
    function add_content_to_bpmemdir() {
        if ( bp_is_members_directory() ) {
            echo do_shortcode('[MYSHORTCODE]');
        }
    }

    Replace [MYSHORTCODE] with your WP Bakery (formerly Visual Composer) shortcodes. If you do not wish to use shortcodes please use the below code instead

    COPY CODE
    // Add content to BuddyPress Members Directory
    add_action('kleo_before_content','add_content_to_bpmemdir');
    function add_content_to_bpmemdir() {
        if ( bp_is_members_directory() ) {
            echo ('My content here');
        }
    }

    You can change where this appears in the page by changing the value kleo_before_content to one of the other theme hooks available to you. The theme hooks available to you are

    COPY CODE
    kleo_after_body
    - You can use it to add content just after body tag opens
    kleo_header
    - Used to add the header to the page
    - @hooked kleo_show_header
    kleo_before_main
    - goes inside div#main; after Header and Breadcrumb section
    kleo_before_content
    - render something before the main content and sidebar
    kleo_before_main_content
    - render something above the main content only
    kleo_after_main_content
    - render something below the main content only
    kleo_after_content
    - render something after the main content and sidebar but still in the main section(with classes container-wrap & main-color)
    kleo_after_main
    - render something after the main content and sidebar but right before the closing div#main HTML tag
    kleo_after_footer
    - render something after footer content
    kleo_after_page
    - render something after closing #page HTML tag

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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    in reply to: Error message ! #186984
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about the error message you’re receiving. Line 1031 gets the cart total (see below) and is using the correct syntax to show this, as per the WooCommerce docs https://docs.woocommerce.com/document/show-cart-contents-total/.

    $cart_total = $woocommerce->cart->get_cart_total();

    I would not expect to see this error. Are you running the latest version of KLEO (4.3.2) and all of the bundled plugins (WP Admin > Appearance > Install Plugins)?

    If you are try disabling all plugins expect for those bundled with KLEO and see if the error persists. If it does then enabled one by one until you find the plugin causing the conflict.

    Let me know how this goes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Sensei and Buddypress integration #186983
     Kieran_SQ
    Moderator

    Hi,

    You will need to install the plugin called ‘BuddyPress for Sensei’ from the WordPress plugin directory to activate Sensei in the BuddyPress profile.

    Once activated you will see a new item in the user tabs titled ‘Courses’ which will show ‘Active courses’, ‘Completed courses’ and if a user is a teacher ‘Create a course’.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: internal server error on forum search #186982
     Kieran_SQ
    Moderator

    Hi,

    As far as I understood from your reply it was solved. I did carry out a forum search for ‘Quale’ using the search bar for bbPress and it returned the expected result without error http://www.windroidanswers.com/forums/search/quale/.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Hacked Kleo Function.php #186981
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Animated Numbers Timer #186979
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about animated numbers. I have logged into your site and created a draft page titled ‘Animated Numbers Test’ under WP Admin > Pages. I used the animated shortcode with various HTML tags and timers and it all worked as expected, I have left the page intact for your review.

    You can review the settings for each of the animated numbers by hovering over them and selecting the pencil icon (see screenshot).

    The shortcode for the elements I created is

    [vc_row][vc_column width="1/3"][kleo_animate_numbers animation="animate-when-visible" timer="4000" element="h1" font_size="45px" font_weight="bold"]5000[/kleo_animate_numbers][/vc_column][vc_column width="1/3"][kleo_animate_numbers timer="10000" element="h4" font_size="20px"]45000[/kleo_animate_numbers][/vc_column][vc_column width="1/3"][kleo_animate_numbers animation="animate-when-visible" timer="8000" font_size="15px" font_weight="bold"]30[/kleo_animate_numbers][/vc_column][/vc_row]

    If you still cannot see them animating for the time expected please try completely clearing your local cache(s) and restarting your browser. You can do this by shortcut (Ctrl+Shift+Del) or via your browsers settings.

    Let me know,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: internal server error on forum search #186978
     Kieran_SQ
    Moderator

    Hi,

    To address the styling issue I have added the below CSS to WP Admin > Appearance > Editor > BuddyApp Child > Style.css

    COPY CODE
    #bbpress-forums .bbp-search-form #bbp_search:focus {
        color: #2b2b2b;
        background-color: #ffffff;
    }

    Please update the color value 2b2b2b to your desired font color.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: User received emails says from WordPress #186977
     Kieran_SQ
    Moderator

    Hi,

    The second piece of code I shared is an extension of the original and should be used instead of the original. The code forces a change to the sender name and email whereas the original only update the sender name. You would need to update the following lines with your information

    return 'address@example.com';

    return 'Name Here';

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: 3 New building Issues #186932
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: internal server error on forum search #186924
     Kieran_SQ
    Moderator

    Hi,

    Thanks for getting back to me, I understand the issue and I am still awaiting the below information so I can look into this further.

    – Let me know which PHP version you’re running. If 5.X please update to 7.1 or 7.0, if 7.2 please downgrade temporarily to 7.1 or 7.0
    – Upload the last 24hrs of your PHP error log in a .txt file to this ticket
    – Upload the last 24hrs of your general server error log in a .txt file to this ticket

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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