Kieran_SQ

[Kieran_SQ]

Hey Michael,

Glad it is working for you, and thanks very much in advance for the review, every review really does help!

If you have any more questions please feel free to open a new ticket any time and we will be happy to help.

All the best,

Kieran

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[Kieran_SQ]

Hi,

Glad it is working for you 🙂 I have looked into your secondary request and I cannot seem to make the text inputs larger than they already are with CSS that should work. Therefore I am going to refer this ticket to one of our developers who will in touch as soon they can to assist you, Mon to Fri, East Europe Time.

Thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

I have logged into your site and added the below CSS to your child theme’s style.css to make the main area full width in the members directory

COPY CODE

/* Members directory full width */
.directory .eight, .row .eight {
    width: 100%;
}

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for updating the ticket with the needed admin credentials, I have taken a look at your site and found the following in your child theme’s style.css

COPY CODE

.two.columns.hz-textbox {
    float: none;
}

I have changed this to

COPY CODE

.two.columns.hz-textbox {
    float: left;
}

Your form fields now work as expected, please clear your cache(s) (Ctrl+F5), and let me know if this works for you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

I logged into your site and set a max value of 30 characters for each of the fields under the tabs ‘about me’ and ‘what i am looking for’. It seems like the plugin I referred you to is no longer compatible with the latest version of BuddyPress / WordPress and did not apply the limit that I had set.

Using my above snippet I was also unable to limit the fields inputs, therefore I am going to ask one of our developers to look into this for you. They’ll be in touch as soon as they can, Mon to Fri, East Europe Time.

Thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

To how many characters?

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

Please let me know which field you would like to limit and how many characters you would like it limited to

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Did you update the snippet with the correct ID for the field?

As for the plugin you will find the settings in each individual field, so you would need to go to WP Admin > Users > Profile Fields > Select: Desired field and then scroll down to the new settings (see screenshot).

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Kieran_SQ]

Hi @emmanuel,

Thanks for contacting us today about limiting fields. You can use this plugin to limit the characters of profile fields (as well as other options) https://wordpress.org/plugins/advanced-xprofile-fields-for-buddypress/.

You can also use the below snippet in WP Admin > SweetDate > General Settings > Scroll to: ‘Analytics Code’

COPY CODE

<script>
jQuery(document).ready(function($) {
$('#field_8').attr('maxlength', '140');
});
</script>

Change field_8 to suit your needs and 140 to the number of characters you wish to limit it to. You can identify the ID for the field by right clicking it and selecting inspect. If you would like me to extract ID for you then please update the ticket with login credentials and tell me specifically which field you wish to limit.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Thanks for contacting us about image issues you’re having with WooCommerce and BuddyApp, I will forward this to one of the developers as I am not able to find a way to change the image layout. They will be in touch with you as soon as they can, Mon to Fri, East Europe Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I accessed your site but I did not see an active footer on pages, post, product archives or products (see screenshots). Please let me know when the footers are active again so I can take a look.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi Michael,

Thanks for contacting us today about your search form issue, I can confirm from the frontend what you say is correct and the moment I delete the telefon field the form works as expected. Could you please update this ticket with admin credentials (in English) so I can look into this for you.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Thanks for reaching out to us today and sorry to hear you’re facing issues with templates, to look into this I will need admin credentials (account set to English).

Please update this ticket, in a private reply, with admin credentials to your site.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi, Thanks for contacting us about licensing with KLEO, you may use one licence on one domain and one local development / testing site only. You may change the domain that you use with KLEO but you may not use domain one and domain two with KLEO at the same time. If you need to run two domains at the same time with KLEO you will need two licences. Currently there is an offer on KLEO, SweetDate and BuddyApp so if you need another licence or to extend support this would be a great time https://themeforest.net/user/seventhqueen/portfolio. Thanks, Kieran.

[Kieran_SQ]

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[Kieran_SQ]

You’re welcome, feel free to open a new ticket any time with any more questions.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi @kjcarleo,

Thanks for contacting us about the ajax search, you can include/exclude post types from the search by going to Theme Options > Header Options > Scroll to: ‘Search context’ and either removing items or clicking on the white space of the input field to select more.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Kieran_SQ]

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[Kieran_SQ]

Hi @miracletm,

You can turn off pages for comments by going to WP Admin > Theme Options > Pages > Toggle: ‘Enable Page comments’ to ‘Off’ (see screenshot).

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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[Kieran_SQ]

Hi @andreasnordengen

Glad you already have it worked out, feel free to open a new ticket any time with any more questions. Thanks for the compliment about the theme 🙂

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

This error is being generated from custom code you’re using in your child theme’s functions.php, please share your custom code via https://pastebin.com/ and I will be happy to assist you.

/wp-content/themes/kleo-child/functions.php on line 60

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can use the .error404 class before any other class or element to target it only on the Error 404 page, to hide the header please use the below CSS

.error404 #header {display: none !important;}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Those details worked and I was able to login to your site, thank you. I have looked at the issue and there appears to be nothing obvious going on with the CSS, especially as there is no custom CSS in your SweetDate Child theme’s style.css so I am going to ask one of our developers to look into this for you.

They’ll be in touch as soon as they can, Mon to Fri, East Europe Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

The font in question is Oswald by Vernon Adams, you can view it here https://fonts.google.com/specimen/Oswald.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @flavianodelgado,

Thanks for getting back to me, glad the plugin developers released a fix for this, I will let our development team know.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for contacting us about optimization of your site, I ran your site through gtmetrix for a general overview of how your site performs – you can see the report here https://gtmetrix.com/reports/lxp.lovcour.com/5XL2STSH.

Based off of this report I would suggest the following

– Image optimization, try plugins like Smush Image Compression and Optimization, reSmush.it Image Optimizer, ShortPixel Image Optimizer and Tiny PNG

– CDN, you should use a CDN to deliver your resources from locations closer to users, you can try CloudFlare, KeyCDN or Stackpath (Formerly MaxCDN)

– Defer javascript, there are many plugins that will do this for you but you should look to universal plugins like WP Rocket, WP Super Cache or Autoptimize to achieve this

– Minify CSS and JS, as above

– Miscellaneous, try WP Asset CleanUp (Page Speed Optimizer) to remove anything unnecessary from loading, for example BuddyPress is naturally called on every page but may not be needed, you can turn this on / off for individual pages or whole post types (see plugin documentation for more info). You may also wish to try Reduce HTTP Requests, Disable Emojis & Disable Embeds, Speedup WooCommerce to remove any WordPress features you’re not using

Hope this helps,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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