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Viewing 40 posts - 16,841 through 16,880 (of 25,000 total)
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  •  Laura
    Moderator

    Hello, its because of the css you added, please let me know exactly what sizes you want for each section so i can give you a better code 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ticket Issue #115247
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: New user setup issue #115232
     Laura
    Moderator

    Hello, you can edit the fields at Users > Profile fields, and add a note about the space 🙂
    And for the email, just install and activate the plugin BP Disable activation reloaded

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: transparent search form #115229
     Laura
    Moderator

    Hello, please try by adding the following css to style.css of child theme

    COPY CODE
    
    .form-header {
        border: none !important;
    }
    form#register_form_front {
        border: none !important;
    }
    .form-footer {
        border: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Email translation #115214
     Laura
    Moderator

    Hello, sorry for the delay, please check https://wordpress.org/support/topic/pmpro-email-translations 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme issues (paid memberships pro plugin) #115213
     Laura
    Moderator

    Hello, you should restrict your website features going to Sweetdate > Memberships
    They will always see the memberships levels when they login, until they select one.
    So you need to restrict the stuff you want to be only for X level so they cant see it and need to buy the level 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Questions #115211
     Laura
    Moderator

    Hello, i cant see the image, please attach is to the reply 🙂
    1- Those pages are the actual pages you have in your wordpress installation, demo pages are already published. They are there to show you how each template works and some are there created by other plugins to allow them to work.

    For example buddypress needs Register page, Activate page, Activity, Groups and Members pages
    You can check it out at Settings > Buddypress > Pages

    So you can delete the ones you dont want, the template ones do not worry even if you delete the page you still have the option to select that template in a new page. They are there just to show you how it looks like.

    2- The video button page? Might be part of the demo pages to show you how it looks like

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i am sorry that you didnt heard back from us, please stay at the other topic and we will reply as soon as we can 🙂
    Again sorry for the delay

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mobile plugin wanted #115067
     Laura
    Moderator

    Its a pleasure to help 🙂 Let me know if you have any other doubt

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Main header fixed position on scroll #115066
     Laura
    Moderator

    Hello, the menu needs to have the original class so i can give you the proper css, please let me know when its changed 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ajax search cant search profiles.. #115065
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Version: 2.9.3 #115061
     Laura
    Moderator

    Hello, i see, i am glad that you could resolve it, please let us know if you encounter the same issue again 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sign up problem #115058
     Laura
    Moderator

    Hello, if you already did all of my suggestions then its probably a server issue, so i wont find anything different at your backend, as you followed my steps
    I do suggest to contact hosting, they would surely find out what is happening at the server 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to remove extra space below the slider #115056
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, check at Appearance > Menu, at KLEO sidebar section you will see the code to show the member name, but if it doesnt work you will need to use custom code or install a third party plugin that can do that

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Fine tuning questions, CSS #115052
     Laura
    Moderator

    Hello, for those style changes please contact a developer that can do it for you as we only offer quick style changes 🙂
    For 4, rtmedia is the plugin used for the media men, if its not working please check that you have post name setup at Permalinks under Settings or share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Share Icons #115051
     Laura
    Moderator

    Hello, you can change the icons using font awesome icons or do you prefer an image? Let me know 🙂
    About the footer, what do you mean? the code should change only the icons of the share links not the text

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please contact your hosting provider and let me know, it could be a server issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Portfolio #114985
     Laura
    Moderator

    Hello, portfolio page will list all items, i didnt understand what is the actual issue with your portfolio, can you explain a bit more?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Register #114984
     Laura
    Moderator

    Hello @sven_rop can you share a link to your website?

    @oureve
    the registration fields are at register page, the default of buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Paypal error #114983
     Laura
    Moderator

    Hello, what gateways are you using? Make sure you set the gateway? Why are you using paypal apis?
    You can just add your paypal email and gateway should be working just fine. Why do you need the apis?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i meant to disable gender matching, so it doesnt match you because of your gender, you can find that at Settings > Buddypress > Matching fields, leave blank

    All members can see all members, the matching system is only the circle % at each user profile
    Search form is at Settings > Buddypress, you can check what fields to show, and you can modify each field at Users > Profile fields

    1. I would like to have my datingsite without profile pics, but the possibility for the members to choose to show profile pic to certain members. Is that possible?
    / or that members profile pic/pics are blurred until they choose to show their pics for a certain member/members. Is that possible?

    This is not available maybe a developer can do it for you 🙂

    For the footer menu, check at Appearance > Menus and select footer, check if the footer check is selected

    For the search form transparency please check https://archived.seventhqueen.com/forums/topic/needing-help-on-a-few-various-parts-of-sweetdate-theme/#post-59059

    To translate anything at the theme you can use the plugin Loco Translator 🙂

    What do you mean by matching results There are no matching results at the theme just a circle that shows a %

    The account never expires, just the level of the account, after it expires the member doesn’t have access to your restricted areas.

    The member can pay as you have it setup at paid memberships plugin

    Please remember we are here to help with theme issues and not custom request ( adding new features, changing style, setting up your page for you, etc)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile Menu with ubermenu #114962
     Laura
    Moderator

    Hello, i am sorry but i would need to see it to tell you the css, but let me know once you are live 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Resize Logo not Working on Scrolling Up #114952
     Laura
    Moderator

    Hello, you didn’t set it up as a blog, check the attached 🙂
    The second attached is at Settings > Reading, you didn’t select the post page
    As shown at the screenshot, to make the video appear at the front end blog page, you need to add it to media part at the post editor.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Help opening Memberships for adding people. #114949
     Laura
    Moderator

    Hello, please check
    Settings > General Make sure the anyone can register is checked
    Settings > Buddypress > Pages make sure all are selected
    Memberships > Page Settings make sure all are selected

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: anchors offset #114944
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Map in profile #114938
     Laura
    Moderator

    Hello, its not an options available, but maybe a developer could ad it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: private friends #114937
     Laura
    Moderator

    Hello, try the following https://archived.seventhqueen.com/forums/topic/hide-certain-events-from-activity-stream/#post-107235 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: how to remove full name? #114913
     Laura
    Moderator

    Hello, you can just rename that field at Users > Profile fields so users dont put their real name, maybe nickname for example 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove white space on activity wall #114912
     Laura
    Moderator
    Not marked as solution
    in reply to: Why can’t I set to link a forum in a group? #114911
     Laura
    Moderator

    Hello, have you tried to deactivate some plugins and test again? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Moving menu and logo & buttons color #114910
     Laura
    Moderator

    Hello, just add this to style.css of child theme 🙂

    COPY CODE
    
    ul#menu-sweetdate {
        margin-top: -6.5%;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, its just a css issue 🙂
    Just add this to style.css of child theme

    COPY CODE
    
    .cpm .clearfix {
        display: inline !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add a custom sidebar #114901
     Laura
    Moderator

    Hello, can you share the template file here so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to refresh only a part of page #114769
     Laura
    Moderator

    Hello, can you explain a bit more the issue? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you explain a bit more the changes you did to that file?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: KLEO POSTS #114751
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: membership section of sweet date themes #114737
     Laura
    Moderator

    Hello, did you read my post? I already answered those questions. Please do read my post.
    Your questions are custom requests, we are here to resolve theme issues and small changes.
    As i already answered your posts please do not send the same post again, i already read it as you can see, if i answered is because i read it, do not sent it again please. We have a queue of topics that need help and cant be answering the same questions again and again when they are already answered and custom requests

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: sticky menu #114696
     Laura
    Moderator

    Hello, will be here, let me know the new user when you can 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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