Forum Replies Created

Viewing 40 posts - 17,521 through 17,560 (of 25,000 total)
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  • in reply to: REGISTER PROBLEM #109457
     Laura
    Moderator

    Hello, its a common buddypress issue, i suggest using the plugin bp disable activation reloaded, to automatically activate members after registration. You could use a buddypress recaptcha plugin to prevent spam

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Language can not update #109456
     Laura
    Moderator

    Hello, try by pressing the button SYNC at Loco Translate screen, it should import new strings if available

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Member Directory by level #109455
     Laura
    Moderator

    Hello, do you mean member types? There is a plugin to generate member types https://wordpress.org/plugins/bp-member-type-generator/

    Each member type should have its own directory, to have different restrictions you can check http://www.paidmembershipspro.com/apply-a-buddypress-member-type-on-membership-checkout-or-level-change/ but it requires a pmpro membership to be able to see the code, sadly we do not have one

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change the live chat form background color? #109453
     Laura
    Moderator

    Hello, just add this to style.css of child theme and change it as you wish 🙂

    COPY CODE
    
    .wcContainer .wcControls .wcInputContainer .wcInput {
        background-color: black;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customize settings not saving #109451
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again? Did you also try using the main theme to test?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: tutorial #109449
     Laura
    Moderator

    Hello, users will appear when they login for the first time, that might be the reason of why you dont see them at members directory.
    About geonames, you will find that at the documentation included with the theme, basically it will allow you to autosuggest a city when someone start typing it at the city field 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check at Sweetdate > Memberships, you will see the available restrictions there 🙂 Let me know if it helps

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Error loading pages #109447
     Laura
    Moderator

    Hello, please check your permalinks at Settings > Permalinks, make sure they are in post name 🙂
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Image Carousel Width #109446
     Laura
    Moderator

    Hello, what content do you want to have inside of the computer screen? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Uber Menu second menu position #109368
     Laura
    Moderator

    Hello, try adding the following to style.css of child theme

    COPY CODE
    
    nav#ubermenu-main-24-primary {
        margin: 1% auto !important;
        float: none !important;
        width: 60%;
    }
    

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check each step 🙂
    1- Activate page is empty for you but there is a script that generates dynamically all the information when the user visits that page to activate their account.
    (What blue bar? can you share a screenshot?)
    3,4-The issues you are having with the members page might be because you have Members as front page in Settings -Reading? please check it out and let me know, check Settings > Buddypress > Pages to select the register and activate pages

    About 5, its a bit confusing, can you explain how are you adding the background?
    Thanks you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I insert a header banner? #109359
     Laura
    Moderator

    Hello, a) By adding a link to the image, just click it and edit it, you will see it 🙂
    b) No that is not possible with that, you need to edit the archive.php file and maybe use an ad manager plugin to have different ad shortcodes, then in each category description or page, add the shortcode. It’s a bit difficult to explain, you will need a developer for that 🙂
    b) Same as b) 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: slider revolution #109358
     Laura
    Moderator

    Hello, no it is not possible right now, i suggest to hire a developer for that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: >> MEGAMENU #109354
     Laura
    Moderator

    Hello, i just added some menu items and activated the mega menu at Appearance > Menus, it works fine, attached

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
     Laura
    Moderator

    Hello, revolution slider license comes with kleo, it will update with each theme new version, so don’t worry about it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile pictures #109333
     Laura
    Moderator

    Hello, can you share an user so i can check it out?
    What size would you like the avatars to be? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Test payments page problem #109332
     Laura
    Moderator

    Yay 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress Groups Activity mobile view issue #109325
     Laura
    Moderator

    Hello, please try adding this to style.css of child theme

    COPY CODE
    
    @media screen and (max-width: 782px) {
    #buddypress form#whats-new-form p.activity-greeting {
        line-height: 1.4;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Styles in mozilla #109319
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Email Validation and reCaptcha not working #109314
     Laura
    Moderator

    Hello, i saw you have many plugins, maybe its a conflict, try deactivating some and testing again, also try a smtp plugin if your php-mail is nto working ( might be the reason of why you dont receive email validation)
    For the captcha, why dont just disable that plugin and test another?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Icons #109303
     Laura
    Moderator

    Hello, seems to be an invalid username

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme load speed #109301
     Laura
    Moderator

    Hello, i could not login to ftp or to your site
    Do you know if you can export your database and files ?
    Right now there isnt much i can do as its a server issue, but i can help you if you manage to migrate to another server that doesnt have these issues, or if your server fixes it.
    I am sorry i cant help much but i cant access so cant do much

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Use my Kleo license also on a sub domain? #109295
     Laura
    Moderator

    Hello, its very simple, 1 license per domain/website, its ok to have a development site

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Please make my website faster: Requests. #109294
     Laura
    Moderator

    Hello, yes it is a good plugin 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: translation #109116
     Laura
    Moderator

    Hello, Loco Translate will help you translate files, but its useful if you just want 1 language at your website
    For multilingual websites, try “Q Translate X” as its free and works great with kleo, it has a switch language menu item you can use and the interface is very user friendly 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login Popup with Ubermenu doesn't work #109115
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ajax Search Result #109113
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again?
    Please let me know if you manage to resolve it, will be here to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: End user can not create group and forum #109110
     Laura
    Moderator

    Hello, the create a group link should appear at the groups page of your website, also the bbpress topic and forums menus should be at the admin area, if you dont see them try to deactivate and activate the plugins again
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Badges Help please #109107
     Laura
    Moderator

    Hello, we could change that with css, can you share access to a profile? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header with Slideshow #109105
     Laura
    Moderator

    Hello, should be fixed, you can change the slider now 🙂
    Please check attached, changed revolution slider 5 element for revolution slider element and deleted gap, also set transparent menu to white

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Installation issue #109098
     Laura
    Moderator

    Hello, you will find them at Appearance > KLEO Demo 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mega menu not working #109097
     Laura
    Moderator

    Hello, i do not know that plugin, but i suggest contact form 7, http://www.gravityforms.com/ or ninja forms 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Revolution Slider "Required Plugin" #109062
     Laura
    Moderator

    It’s a pleasure to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Webicon is broken and doesn’t show properly #109061
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: change register panel #109058
     Laura
    Moderator

    Hello, can you share your functions.php file as a txt here please? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check https://archived.seventhqueen.com/forums/topic/add-menu-item-to-the-profile-drop-down-menu 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Cannot Type in Registration Fields #109049
     Laura
    Moderator

    Hello, can you share a link so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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