Forum Replies Created

Viewing 40 posts - 17,481 through 17,520 (of 25,000 total)
  • Author
  • in reply to: Error loading pages #109960
     Laura
    Moderator

    Hello, its because of the language of your admin panel, attached where it is 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Visual Composer multiple installs? #109939
     Laura
    Moderator

    Hello, BuddyApp updates will update your visual composer every time there is a new update, so the conflict might be because you have a different version of vc that the one the theme thinks you have.
    I would suggest to use the vc of the theme and if your worried about the version just wait until the next update 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Featured Image for audio post #109854
     Laura
    Moderator

    Hello, that is not available right now, but maybe in a future 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change the live chat form background color? #109853
     Laura
    Moderator

    Hello, it is, but your changes might be lost in future updates, that is why the child theme is needed

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: slider revolution #109845
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile pictures #109843
     Laura
    Moderator

    Hello, please try adding this to style.css of child theme

    COPY CODE
    
    #buddypress #friend-list li div.item-avatar, #buddypress #member-list li div.item-avatar, #buddypress #members-list li div.item-avatar {
        float: none !important;
        display: block;
        border-radius: 3px;
        position: relative;
        margin: 0 auto !important;
    }
    #buddypress #friend-list .friend-inner-list, #buddypress #member-list .member-inner-list, #buddypress #members-list .member-inner-list {
        padding: 10px 0 10px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: control what it say on activity feed #109835
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: >> MEGAMENU #109834
     Laura
    Moderator

    Hello, said at the post 🙂
    I added some menu items ( pages )
    Activated the mega menu for each one ( by clicking “MEGA” at the menu item )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I insert a header banner? #109832
     Laura
    Moderator

    Hello, where you placed the header banner, click the image and you will be able to add a link to it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: change register panel #109830
     Laura
    Moderator

    Hello, try adding this at the end of the code ?>

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Glad to hear that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Email Validation and reCaptcha not working #109827
     Laura
    Moderator

    Hello, there are a lot of plugins that are compatible with the theme, so i do not have a list of them 🙂 Usually this kind of issues is a problem of php mail, so its a server issue.
    The best way is to test what i told you, an smtp plugin and another captcha
    Or contact your hosting 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, as there is a coming soon page, i cant test it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove Profile Visibility functionality #109822
     Laura
    Moderator

    Glad its resolved 🙂 Thanks you @thannah

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: hide information meta #109820
     Laura
    Moderator

    Glad it worked 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header with Slideshow #109819
     Laura
    Moderator

    Hello, this is what i changed ” changed revolution slider 5 element for revolution slider element and deleted gap, also set transparent menu to white” 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try adding it to style.css like this

    COPY CODE
    
    .bbp-said-thanks h6 {
     font-size: 11px !important;
     }
    .d4pbbc-quote {
     font-style: italic !important;
     }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: translation #109817
     Laura
    Moderator

    Hello, what is missing at the translation? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ajax Search Result #109816
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: End user can not create group and forum #109815
     Laura
    Moderator

    Hello, for a) its not available right now
    b) You can choose who can create a forum, but usually admins create forums and let users create topics 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mega menu not working #109770
     Laura
    Moderator

    Hello, what do you need exactly for the contact form?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add attribute to for product #109769
     Laura
    Moderator

    Hello, can you type in english please? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: LogIn/Profile button #109768
     Laura
    Moderator

    Hello, try adding this to style.css of the child theme

    COPY CODE
    
    ul.button-group.radius.right {
        float: none !important;
        margin-left: 15%;
    }
    

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Uber menu and my account #109752
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: >> Mega menu #109737
     Laura
    Moderator

    Hello, as the mega menu is a third party plugin, it’s normal that the options of the theme doesn’t affect it, the options are made for the normal menu of KLEO, you need to create an integration with the plugin, maybe the developer of the plugin can help you with that as i do not know much about that plugin, it does require a developer help.
    But i know there are some mega menu plugins that work fine with KLEO as i seen it before, but i do not remember the names.
    Let me know if i can help you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: bbpress #109733
     Laura
    Moderator

    Hello, some plugins require more resources than others.
    Try deactivating others to be use that is bbpress the issue, you may need a better hosting that has enough resources for it, do you need the bbpress plugin? ( forums )
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issue with Profile Fields #109731
     Laura
    Moderator

    Hello, can you share access to your admin panel so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Responsive Setting #109730
     Laura
    Moderator

    Hello, you could try the following, just add it to style.css of child theme 🙂

    COPY CODE
    
    @media (max-width: 991px) {
    h2.vc_custom_heading {
        font-size: 72px !important;
    }
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BuddyPress Cover Photo #109723
     Laura
    Moderator

    Hello, buddypress now has a cover feature, it doesnt works for you?
    And to use that plugin, you need to go to Settings > Buddypress > Settings and check the bp cover plugin checkbox

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Links in mobile menu don’t work #109720
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: featured image confusion #109719
     Laura
    Moderator

    Hello, you could use the image as a background of the row and inside of it add a text block with a transparent black background 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Button text bold #109718
     Laura
    Moderator

    Hello, yes you can use that but i do suggest to use style.css, to make the font size larger just add font-size:(number); to the code, like this:

    COPY CODE
    
    a.vc_general.vc_btn3.vc_btn3-size-lg.vc_btn3-shape-rounded.vc_btn3-style-custom.vc_btn3-icon-left {
        font-weight: bolder;
        font-size:14px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu #109622
     Laura
    Moderator

    Hello, you can simply add this to style.css of child theme, its a css code to hide the menu

    COPY CODE
    
    nav.top-bar {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Stripe not working #109621
     Laura
    Moderator

    Hello, try to delete the plugin and install it again, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Cannot Type in Registration Fields #109620
     Laura
    Moderator

    Hello, have you tried to deactivate some plugins and test again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: moving navigation menu down below logo #109598
     Laura
    Moderator

    Hello, try adding this to style.css of child theme

    COPY CODE
    
    ul#menu-primary {
        margin-top: 20%;
        margin-left: -55%;
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo login popup edit #109511
     Laura
    Moderator

    Hello, you can change the background color and corner border using css but for the logo you will need to edit theme files

    For the background and corners just add this css to style.css of child theme and edit as you wish

    COPY CODE
    
    div#kleo-login-modal {
        background: grey !important;
    }
    .kleo-pop-title-wrap.main-color {
        background: grey;
        color: white !important;
        border-radius: 20px;
    }
    div#kleo-login-modal {
        border-radius: 20px !important;
    }
    

    For the logo you will need to edit general-popups.php at page-parts folder

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: facebook login instruction #109504
     Laura
    Moderator

    Hello, you will need to create a facebook app at facebook developer website, then fill all the details of the app including support email etc
    Then publish the app and get the APP ID 🙂
    Let me know if you need more information

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Membership roles and capabilities #109460
     Laura
    Moderator

    Hello, for example, specific fields only available for level 1 but not for level 2?
    You can see some restrictions at Sweetdate > Memberships
    For others you might need some custom code, let me know exactly what do you need so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Verification code for registration error. #109458
     Laura
    Moderator

    Hello, try maybe installing the plugin bp disable activation reloaded to automatically activate users after registration, then use a buddypress recaptcha plugin to prevent registration spam, let me know if that works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 17,481 through 17,520 (of 25,000 total)

Log in with your credentials

Forgot your details?