Forum Replies Created

Viewing 40 posts - 22,441 through 22,480 (of 25,000 total)
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  • in reply to: Theme is slow and am getting an error in errorlog #63822
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: reset password issue #63821
     Laura
    Moderator

    Hello, can you share an user and admin credentials so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: [BUG] Styling Options > Header > Highlight Color #63819
     Laura
    Moderator

    Hello, could you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, some elements doesnt have an option to color them, but i can helo you with css if you send me a link and the colors you want 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Friends, blog, menu #63816
     Laura
    Moderator

    Hello, could you share a link and admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Payment integration in sign up #63815
     Laura
    Moderator

    Hello, they will see the membership tables once they login, each time they login they will see it until they choose one and pay

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please try with:

    COPY CODE
    
    @media only screen and (max-width: 940px) {
    #profile #item-header-avatar .avatar {
      border: 2px solid;
      width: 100% !important;
      max-width: 150%;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icon as menu item doesn't hide when resized. #63664
     Laura
    Moderator

    Hello, what do you mean florin_nicola?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook Login #63611
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Slow Loading After Upgrade to 3.0.1 #63610
     Laura
    Moderator

    Hello, please follow my suggestions here:
    Please use W3 Total Cache plugin with this settings : http://code.tutsplus.com/tutorials/configuring-w3-total-cache-general-settings-i–cms-20920
    Do not enable Minify
    – Use a CDN ( Cloudflare, MAXCDN…)

    – Use “Remove query strings from static resources” plugin

    – Use an image optimizer plugin like Smush it

    – Use a Lazy load plugin

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: No registry form #63609
     Laura
    Moderator

    Hello, just create a new empty page, name it Registration, then go to Settings > Buddypress > Pages > Select the Register page then save 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme Installation #63608
     Laura
    Moderator

    Hello, that zip is not the installable theme, open it and find inside of WordPress folder, your child theme zip and main theme zip, upload both and activate the child theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Some CSS to reduce white space… #63606
     Laura
    Moderator

    Hello, that is not an error, its the way the theme is built to be more clean and simple, not too full. But i can help you edit it with custom css, could you share a link?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Centered Buttons #63605
     Laura
    Moderator

    Hello, find Button Settings in https://archived.seventhqueen.com/documentation/kleo

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Black bar on mobile mode #63604
     Laura
    Moderator

    Hello, what color would you like? i used one of your slider

    COPY CODE
    
    @media (max-width: 991px) {
    .kleo-main-header, .navbar-transparent .kleo-main-header, .kleo-navbar-fixed.navbar-transparent #header {
      position: relative!important;
      top: auto!important;
      background-color: #C5B8E6;
    }
    section.container-wrap.alternate-color.ov-hidden.border-bottom.text-center {
      margin-top: -15px;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Take off New Registered members in activity stream #63603
     Laura
    Moderator

    Hello, to remove members count just edit the page and delete the shortcode
    For the transparent background, try with this css

    COPY CODE
    
    .header-color, .header-color .kleo-main-header {
      background-image: none !important;
      background-attachment: inherit;
      background-color: rgba(0, 0, 0, 0.5) !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Increase width #63602
     Laura
    Moderator

    Hello, please try with

    COPY CODE
    
    .row {
      margin-right: -15px;
      margin-left: -185px !important;
      width: 150% !important;
    }
    

    2. Font Size and color fo the content? Header? or Sidebar
    3. Try with

    COPY CODE
    
    .circular-item {
      display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change members directory layout. #63600
     Laura
    Moderator

    Hello, i didnt see Public Message, so i cannot align it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Some help with adjustments #63599
     Laura
    Moderator

    Hello, fixed in bp-custom.php with

    COPY CODE
    
    function mb_profile_menu_tabs(){
    global $bp;
    $bp->bp_nav['profile']['name'] = 'Rediger Profil';
    }
    add_action('bp_setup_nav', 'mb_profile_menu_tabs', 201);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: theme options not available #63595
     Laura
    Moderator

    Hello, glad you could resolve it! Thanks speugh!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Modify lost password and Register links #63576
     Laura
    Moderator

    Hello, will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, could you share a screenshot of the conflict? I didnt see any in your homepage.
    About the performace try to follow these suggestions:
    Please use W3 Total Cache plugin with this settings : http://code.tutsplus.com/tutorials/configuring-w3-total-cache-general-settings-i–cms-20920
    Do not enable Minify
    – Use a CDN ( Cloudflare, MAXCDN…)

    – Use “Remove query strings from static resources” plugin

    – Use an image optimizer plugin like Smush it

    – Use a Lazy load plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Payment integration in sign up #63478
     Laura
    Moderator

    Hello, you can use paid membership pro and restrict your website pages so users need to pay a membership level to view it, they will see the membership table once they sign up or login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Black flicker on Revolution Slider video #63476
     Laura
    Moderator

    Hello, try to add this to quick css or style.css in child theme

    COPY CODE
    
    .fullcoveredvideo video, .fullscreenvideo video {
      background: rgba(0, 0, 0, 0) !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme won't work on IE9, see url #63467
     Laura
    Moderator

    Hello, thank you very much for contacting us , will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, thank you very much for contacting us , will assign the ticket to a higher support lever who can help and advise you in your query.
    It would be good to have you credentials to facilitate our work.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Enable Full width Header in group single #63457
     Laura
    Moderator

    Hello, sadly that option is not avaible for Sweetdate still, i can do a css change for you if you want, just share a link 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, sadly if i cannot check out the settings myself, i cant see the error or test solutions

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I change the logo size? #63449
     Laura
    Moderator

    Hello, i’m getting a Error establishing a database connection please let me know once i can check it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Two profile headers are showing #63445
     Laura
    Moderator

    Hello, was the plugin Buddypress Wall.
    Please use http://buddydev.com/plugins/bp-activity-as-wire/ it does the same but doesnt create a conflict 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Membership Upgrade Not Showing #63342
     Laura
    Moderator

    Hello, what setting you have for the membership? Does it expire? Please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Blog left thumb not good on iPhone #63341
     Laura
    Moderator

    Hello, try to add this css in Quick CSS or style.css of child theme

    COPY CODE
    
    @media (max-width: 991px) {
    .kleo-transform .one-by-one-animated .start-animation .el-appear, .kleo-transform .kleo-thumbs-animated.th-appear img.start-animation, .kleo-transform .start-animation.el-appear {
      -webkit-animation: none !important;
      -moz-animation: none  !important;
      -o-animation: none  !important;
      animation: none  !important;
      opacity: 1;
      -moz-transform: none  !important;
      -webkit-transform: none  !important;
      -o-transform: none  !important;
      transform: none  !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello Scott, for CSS you can add it in the child theme style.css because it will override the main theme CSS, never change main theme css.
    Some shortcodes does not have a color option ,so those need to be hanged using CSS, could you list me one by one and what colors you want, so i can do it for you?

    For the slider, it may be a bad configuration in Revolution Slider options, do you have the autoresponsive setting on?

    Hello topnation, could you share a link to your website?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Take off New Registered members in activity stream #63315
     Laura
    Moderator

    Hello, could you link me to an user profile? I will give you the css to hide it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Black bar on mobile mode #63314
     Laura
    Moderator

    Hello zafari, could you share a link to your homepage? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Magazine revolution slider issue #63313
     Laura
    Moderator

    Hello, have you tried disabling other plugins? Please share admin credentials so we can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to center a button #63312
     Laura
    Moderator

    Hello, could you share admin credentials so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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