Radu

[Radu]

Hi,

I suggest you to import a slide on the revolution slider or create one and assign it to the homepage.

regarding to this “Also, when I went to Appearance > Menus and added ‘My Account’ to the menu, there is a placeholder spot for it, but it is invisible.”

Can you please provide a screenshot or/and admin credentials ?

Regards

Radu

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[Radu]

Hi,

it’s possible that this error to be caused by php memory limit and try to increase the php memory limit.

See here how : https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

i sugges you to set like this
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

Let me know if this solve the issue

Best Regards

Radu

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[Radu]

Hi,

You can identify plugin that causes the problem by disabling plugins one by one and check after every time when you disable a plugin.

Glad you have figure out what’s the issue behaviour.

Regards

Radu

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[Radu]

Hi,

I need more videos to appear in page, only like this i can reproduce the problem on safari/iphone on my local environment, i can add the videos manually but it takes long time.

See this video to see how you can export videos : https://drive.google.com/file/d/0Bxo5b6iHWRMwakFzcXlmS25KWUk/view

Regards

Radu

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[Radu]

Hi,

I’ve tried to reproduce all that scenarios but i don’t receive any errors,

In few cases that error from theme panel when you try to save settings is caused by php memory limit

So, try to increase php memory limit to 256 or 512

COPY CODE

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');

https://wordpress.org/support/topic/error-increase-memory-limit-to-64-mb

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[Radu]

Hi,

If you are talking about buddypress subnav profile icons add this css

COPY CODE

#buddypress div#item-nav ul a:before {display:none !important;}

#buddypress div#item-nav ul li a span {
    position: absolute;
    top: 2px;
    left: 28%;
    z-index: 12;
}

Regards

Radu

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[Radu]

Hi,

You have right

I’ve made some tests and i will provide a temporary solution untlil next update when we include this fix on the theme.

Please add this css snippet to Wp-admin -> Theme options -> General settings -> Quick css

COPY CODE

body.navbar-transparent:not(.kleo-navbar-fixed) #header {
    position: absolute;
    width: 100%;
}

Sorry for inconvenience

Best Regards

Radu

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[Radu]

Hi,

Unfortunately you cannot view who liked a post.

Regards

Radu

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[Radu]

Hi,

Your website it says “Site undergoing maintenance.” indifferently where i want to access http://stage.ptg.tarfoot.com/wp-admin/ , http://stage.ptg.tarfoot.com/wp-login.php

Can you check ?

REgards

Radu

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[Radu]

Hi,

Use this CSS by adding this CSS to Wp-Admin -> Theme Options -> General Settings -> Quick CSS

COPY CODE

ul.submenu-inner.has-notif li {padding:2px 10px !important;}

Let me know if is ok

Best Regards

Radu

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[Radu]

Hi,

I can take a look for you, attach the plugin here as private reply.

I will respond you monday.

Regards

RAdu

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[Radu]

Hi,

To achieve this follow this steps :

1. Go to wp-admin

2. Go to pages

3. Find you page that is assigned as homepage.

4. Edit the page

5. Scroll down after the text content area until you see “Theme General settings”

6. See the screenshot

These guidelines solved your problem ?

Regards

Radu

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[Radu]

Hi,

Do you have any other plugins installed other than kleo theme comes ?

Cheers

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[Radu]

Hi,

Please switch back to the kleo theme so i can check the responsive behaviour on your profile page.

Regards

Radu

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[Radu]

Hi,

Please respond here and mark the reply as private.

my email is : radu@seventhqueen.com but post here marked as private your reply with credentials

Best Regards

Radu

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[Radu]

Hi,

Try to set folder permissions 755 for :

wp-content/uploads
wp-content/themes
wp-content/plugins

https://codex.wordpress.org/Changing_File_Permissions#Using_an_FTP_Client

Regards

Radu

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[Radu]

Hi,

The notice it refers to theme panel settings ( logo,colors,fonts,font-sizes,etc )
Make a theme settings backup from Theme Settings -> Import/Export -> download data file.

Then after update check if the settings remains if not open that backup file copy entire content an paste it to import from file then press import.

That’s all

Regards

Radu

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[Radu]

Hi,

Please provide some credentials to can view your site now it shows “COMING SOON”.

Cheers

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[Radu]

Hi,

Strange behaviour,

Try to reinstall rtMedia via ftp and see then if you encounter same issue.

Regards

Radu

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[Radu]

Hi,

Go to your page backend and below content area you will see theme settings area, look for Transparent Main menu set YES.

That’s all

Regards

Radu

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[Radu]

Hi,

Please provide url and admin credentials

REgards

Radu

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[Radu]

Hi,

I can make the space little if you want but provide me an account with notifications.

Regards

Radu

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[Radu]

Hi,

Try to move the site manually, read here how to :

http://www.wpexplorer.com/migrating-wordpress-website/
https://codex.wordpress.org/Moving_WordPress

Regards

Radu

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[Radu]

Hi,

I tested on chrome and it works good, from what device you have tested ?

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[Radu]

Hi,

I see that you use a plugin that has not comes with the kleo, it take to much time to find what file you need to edit, it’s more easily to contact the plugin developer.

Best Regards

Radu

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[Radu]

Hi,

Try to update theme to latest versio 3.0.9 and plugins to latest version, if this not solve your issue try to contact your hosting company and ask them to change php version to 5.3 or higher

Regards

Radu

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[Radu]

Hi,

I tried to update a slide on your website but i cannot see what’s the problem.. after i updated the slide the ajax says : “{success: true, message: “Slide updated”}
message: “Slide updated”
success: true”

Can you tell me in few steps how to reproduce the error ?

Regards

Radu

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[Radu]

Hi Meeekz,

I tested on your website it not works but i tested again on my local install and it works correctly, it’s very possible that this issue to be caused by one of your installed plugins, i suggest you to disable the plugins that not comes with the kleo theme one by one to identify what it causing the problem.

Let me know

Best Regards

Radu

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[Radu]

Hi,

This is a custom made functionality but i can provide our rewrited templates of bb press at the end of next week.

Best Regards

Radu

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[Radu]

Hi,

The pixelated thumbnails it was caused by a Product Thumbnails image size ( http://iheartthenight.com/wp-admin/admin.php?page=wc-settings&tab=products&section=display ) on Product Images -> Product Thumbnails -> the size it was 90×90 now i puted 180 x 180

The thumbs it shows ok now.

Cheers

Radu

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[Radu]

Please provide page url

What version of kleo do you have installed and K-elements and Visual Composer ?

Cheers

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[Radu]

Simply press the heart..
See here example http://seventhqueen.com/themes/kleo/blog/

Cheers

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[Radu]

Hi,

Use this shortcode

COPY CODE

[kleo_search_form context="members,groups,post,page,forum,product,portfolio"]

This shortcode will allows you to search on members,groups,post,page,forum,product,portfolio.

Best Regards

Radu

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[Radu]

Hi,

1. If you use that code there is no problem.

2. To achieve this you can use loco translate to rename/modify or translate any string from theme or plugin.

https://wordpress.org/plugins/loco-translate/

Best Regards

Radu

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[Radu]

Hi,

Can you please provide ftp to investigate this issue ?

Regards

Radu

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[Radu]

Hi,

First time you need to create a sidebar for the sidemenu from here :

http://localhost/dev/wp-admin/themes.php?page=multiple_sidebars ( replace localhost with your domainname )

Create a sidebar named sidemenu-sidebar then go to theme options-> side-menu -> Before Menu text here put this : [vc_widget_sidebar sidebar_id="sidemenu-sidebar"] ( now we have a sidebar inside the sidemenu ) then from http://localhost/dev/wp-admin/widgets.php add search widget or anything as you wish.

Regards

Radu

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[Radu]

Hi,

Can you provide the page url and admin credentials to take a look ?

Regards

Radu

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[Radu]

Hi,

Thank you for the nice words.

This is not available in kleo, anyways if you receive a like from unlogged person you cannot see his identity.

Regards

Radu

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[Radu]

Hi,

Unfortunately this option it’s not available.

Regards

Radu

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[Radu]

Hi,

A new update of kleo and revolution slider available, please update the theme and rest of plugins and see here if you encounter another problems

Best Regards

RAdu

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