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  • in reply to: Visual Composer doesn’t Activate #105046
     Abe
    Keymaster

    Hi, can you please update the file from the kleo zip file attached in your theme and then the one from the k-elements archive and let me know if it fixes the issue?

    Thanks

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    in reply to: KLEO Updates Change Log #105008
     Abe
    Keymaster

    Updated KLEO 4.0 changelog. Update will be available on Themeforest shortly

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    in reply to: Designated fonts no longer working #105000
     Abe
    Keymaster

    Hi, here is the fix until next theme update coming these days. Just replace the file on your server.

    All the best

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    in reply to: Designated fonts no longer working #104877
     Abe
    Keymaster

    Hello, I am inspecting this and will come with a quick fix.

    Thanks for your patience.

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    in reply to: IMPORTANT – SideBar & Main Area Width #104437
     Abe
    Keymaster

    The sizes are based on bootstrap grid and that is possible only by CSS. Anyway having main at 80% will leave 10% for each sidebar which is not something we recommend because content won’t fit at smaller screen sizes.

    For CSS the main content area has class: template-page
    main sidebar has class: sidebar-main
    second sidebar class: sidebar-extra

    Try to reach a developer to help with the customizations since it implies setting them for media queries too

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    in reply to: Have multiple theme issue #104418
     Abe
    Keymaster

    Hi there, please write me a list to point out the issues you have. Also this week we are releasing a big update that will fix some reported bugs.

    Cheers

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    in reply to: Translate bug #104417
     Abe
    Keymaster

    Hi there, sorry for those strings. We fixed them and this week a big update is coming and it includes that too.

    Cheers

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    in reply to: Users are not getting activation #104416
     Abe
    Keymaster

    Hello, try searching them in the WP admin – USers page. Users should get an activation email if you are using BuddyPress and they activate using that link. make sure your server is sending those emails and if not then talk at your hosting or install an WP SMTP plugin to send the emails over your mail server.

    Cheers

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    in reply to: IMPORTANT – SideBar & Main Area Width #104407
     Abe
    Keymaster

    Hi @hamiltontroy007
    Have you looked at the settings from Theme options – layout settings? Please provide more details on what you want to achive.

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     Abe
    Keymaster

    Kleo 3.9 was just released and that should be fixed now(the Load more padding)

    Cheers

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    in reply to: Menu Shows up Sometimes #103853
     Abe
    Keymaster

    Hi there, we are testing the new theme update that will come next week and there have been a lot of changes, so providing a specific fix can’t be done right now. Please wait until the update is released and the problem will be gone.

    Thanks a lot.

    All the best

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    in reply to: Prevent users from posting email addresses #103847
     Abe
    Keymaster

    I don’t have a solution for that unfortunately. Try looking for a plugin to restrict it.

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    in reply to: new license registeration #103841
     Abe
    Keymaster

    Hello there, thanks @sharmstr for assigning this to me.

    We will add that option, to register a new purchase code in your account page, in the next few weeks. Until then you will be able to use the current purchase code.

    Thanks

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    in reply to: No styling after installation #101832
     Abe
    Keymaster

    Hello, please see the fix I provided here https://archived.seventhqueen.com/forums/topic/problem-with-template-in-general/#post-100211

    It will be released in the next theme update too.

    Let me know how it works.

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    in reply to: Long updates not Showing #101798
     Abe
    Keymaster

    Until next update please add this css to fix it:

    COPY CODE
    
    #buddypress .activity-read-more {
        white-space: nowrap;
        display: inline !important;
    }
    
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    in reply to: Long updates not Showing #101794
     Abe
    Keymaster

    Got it, this password works. Doing some tests now

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     Abe
    Keymaster

    Thank you, will check it out.

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    in reply to: Menu Shows up Sometimes #101473
     Abe
    Keymaster

    Oh, glad to hear that 🙂

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    in reply to: Porftolio tiles cut in half after theme update. #101472
     Abe
    Keymaster

    Yes these days the update will come out. Can you give me access to FTP to check if it addresses it?

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    in reply to: Posts Query offset and Filter #101425
     Abe
    Keymaster

    Sorry for the delay. I see what you mean. I will add it to the list then 🙂

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    in reply to: Kleo Posts – display alignment issue with author #101422
     Abe
    Keymaster

    Hi there, I saw the problem. In the page where you added the Kleo Posts, go and edit the shortcode using VIsual composer and set No to Post meta and it will look like the screenshot below.

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    in reply to: Menu Shows up Sometimes #101421
     Abe
    Keymaster

    I tried to login to check it out but couldn’t. Can you check the credentials please?

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    in reply to: Like Button #101420
     Abe
    Keymaster

    Try BuddyPress Like plugin. It should do what you need.

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    in reply to: Add LinkedIn sharing, make options #101419
     Abe
    Keymaster

    Coming up in a couple of day 🙂

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    in reply to: Long updates not Showing #101418
     Abe
    Keymaster

    Hello, can you please check the credentials since I couldn’t login. Sorry for the delay, working on the new BuddyApp and Woocommerce integration 😀

    Let me know

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    in reply to: Tranlation contribution for KLEO #101417
     Abe
    Keymaster

    @rikbutterflyskull
    thanks, we will create a site area here on the support where users can contribute to the language packs.

    All the best

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    in reply to: Remove \"Match\" #101416
     Abe
    Keymaster

    This should be the code to remove it but your error is something not related to the theme since the add_action function is coming from wordpress. Try updating your wordpress version

    COPY CODE
    
    
    add_action('after_setup_theme','kleo_remove_matching');
    function kleo_remove_matching() 
    {
        remove_action('kleo_bp_before_profile_name', 'kleo_bp_compatibility_match');
    }
    
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    ---
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    in reply to: problem #101415
     Abe
    Keymaster

    If you are talking about the regular BP registration then make sure all your pages are mapped in WP admin – Settings – BuddyPress – Settings, especially the Activate page.
    Also try to re-save permalinks.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Yes, we are working hard to release it over the weekend. The VC 4.9.2 version is included with the new update as well lots of new goodies 🙂

    All the best

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    ---
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    in reply to: White Space on Homepage Doesn’t Refresh after Menu #101088
     Abe
    Keymaster

    Hi, @ctet90
    Can you share a link to that page if checked the revslider from that page and it does not have the Force full width option enabled?

    Thanks

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    in reply to: Site wide activity layout issue #101057
     Abe
    Keymaster

    I see you posted this in BuddyApp theme but that site you provided is Kleo.
    So the issue still remains with the plugin disabled? Share a link to that page please and some credentials if so.

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    ---
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    in reply to: Site wide activity layout issue #100959
     Abe
    Keymaster

    Hello, wow what happened there? 🙂
    Do you use any plugins that adds some buttons there and might cause that?

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    in reply to: Strings without translation #100948
     Abe
    Keymaster

    Hi there, related to the Search string we will update it in this week theme update.

    Related to the other strings, you should translate the BuddyPress plugin since whatever is related to the BP plugin it will have the strings in the plugin.

    Also the Members name is the actual Members page and you just go to Pages and rename the page and slug.

    Let me know how it goes

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    in reply to: HOW TO EDIT ETHNICITY FIELD? #100724
     Abe
    Keymaster

    Hi there, that is done from WP admin – Users – Profile fields

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    in reply to: Apology All Kleo Team #100723
     Abe
    Keymaster

    Hello, I am really glad to hear that and confirm that Kleo doesn’t affect your site performance. We do tests to ensure everything is fine with the theme and that is why we insist it is not related to the theme and most of the times is the hosting or too many plugins active 🙂

    All the best

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    in reply to: Menu Shows up Sometimes #100669
     Abe
    Keymaster

    Nope, it won’t affect your database. When updating only the theme files will change and you should not change theme files and use the child theme instead to override templates if you need to.

    Will check it out on your site.

    Thanks

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     Abe
    Keymaster

    thanks @sharmstr
    This is already fixed and ready for the next theme version.

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    in reply to: Problem with template in general #100657
     Abe
    Keymaster

    We are doing our best to release it this week. Doing the final testing to ensure everything is going smooth.

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     Abe
    Keymaster

    Well we also have integrated GO Pricing tables into KLEO. Try it out. Install the plugin, import the demo tables and play with the options or take a look at their site.

    http://codecanyon.net/item/go-pricing-wordpress-responsive-pricing-tables/full_screen_preview/3725820

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     Abe
    Keymaster

    Hi, in Visual composer you will find Pricing table shortcode that could help. See attached

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