Abe

[Abe]

Hello, I just tested and the above fix should resolve the issue.

Please make sure you have replaced the files and cleared your cache

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[Abe]

Can you please provide me access to you WordPress site and to FTP to check and ensure this issue won’t happen in the future?

mark the reply as private

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[Abe]

It seems the “body” element has a property to hide any overflowing content which never should happen. I will let you know tomorrow more details and maybe do some testing on your site if you would be so kind.

Thanks

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[Abe]

Hi there, please replace the 2 css files from in the theme with the attached ones and let me know if the issue is fixed

Thanks

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[Abe]

Hi there, Please check attach to see you have a fixed width set from that plugin. Nothing related to the theme.
I find it hard to believe that is related to the update since that css adding the fixed width is from your plugin 🙂

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[Abe]

You mean you can’t activate Visual composer? What error do you get? If you don’t get an error please set WP_DEBUG to TRUE in wp-config.php

Thanks

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[Abe]

Please try to add this CSS code in Theme options – Quick CSS until we see what is causing it.
This used to work and now it does not work or never worked?

COPY CODE

body {
    overflow: initial !important;
}

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[Abe]

It depends where you want to show the login link. you can put it in your page in a Text block element, in the Text tab (see attach)

Since it is a HTML code you can put it in a Text Widget or any other place where HTML is interpreted.

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[Abe]

We are releasing Monday 4.0 and 3.9 was a silent pre-release to fix any possible bugs that might have occur.

Stick with 3.1.3 until the update and you can see how 4.0 works in a testing site so you won’t affect your live site.

Nice meeting you and all the best 😉

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[Abe]

Hello, I don’t think it is an issue with the 3.9 update but it is related to each row setting “Inner container” that needs to be set to Yes. When you set it to No it will remove the container and it will go to the screen edges allowing you to set a nice full width background. This feature is not new and we haven’t changed how it works.

Let me know how it goes

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[Abe]

Hi, try to replace the K-elements plugin and see if you can activate Visual composer plugin after

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[Abe]

Hi, since your site is in maintenance please provide a testing account to check. Mark the reply as private

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[Abe]

Hi, please update VIsual composer to latest 4.10 version and let me know how it goes

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[Abe]

2.1 you gave me a link with the themeforest iframe. Please put a direct link since that one always goes to the homepage. Just click the button to remove the frame
2.2 you mean on the login page? You can edit that Login page from WP admin – Pages

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[Abe]

Those files are really old and it is now not recommended to overwrite theme files.

Cheers

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[Abe]

Hello, in order to use the page builder interface you see in the documentation you need K-elements and Visual composer plugins activated.
If you have those active then you will see a button to switch to Backend editor and then use the visual interface builder.

Background slider is not possible by default and you need to find another way to do it, maybe with a plugin.

Since it is a new theme for you it takes a bit to get to know KLEO but after you see how it works I am sure you will love it.

If you have any other questions or don’t understand something I think is best to let us know before thinking at a refund. Refunds are not handled by us and are done by Envato and normally they are granted when something is wrong or not working as advertised so I think is best to discuss anything you don’t understand.

All the best

Thanks

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[Abe]

Hello, as the hosting staff told you, it is not a theme problem since if you activate main theme everything is good. You probably made some custom changes at some point and messed something up.

I recommend to remove those custom changes from your style.css or functions.php from the child theme since those are the cause and talk with whoever did it for you to fix it.

Cheers

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[Abe]

Monday will be available for download. Sorry for the delays.

All the best

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[Abe]

@happiestweb have you updated the file from the k-elements plugin since that should have been the problem. please re-test if that file has been replaced.

Cheers

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[Abe]

Hello, we improved the logo logic and now it should be flawless 🙂

Let me know after the update how it works if you remove the solution given by Radu. Update coming Monday.

Thanks

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[Abe]

We are releasing KLEO 4.0 these days so that should be fixed with the update. Thanks

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[Abe]

Have you updated also K-elements plugin? I have added two normal columns with no specific setting and they look fine? Any other settings to reproduce the issue?

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[Abe]

Hi there, doing some tests now and will come back with an answer. Can I see a page of yours for faster debugging?

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[Abe]

thanks @rikbutterflyskull for your answer.

have a great weekend

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[Abe]

Hello there,
1. We will be adding some new header options in an update coming a couple of weeks from now.
Anyway, you can change the header template by having the child theme active and copying the page-parts/header-top.php file in your child theme in the same exact location.
After that you can customise it and change the structure or add the search you are referring to. I recommend to do this next week after another update we are releasing v.1.1 that will come with some header structure improvements.

2. Try a plugin for widget logic. Do a search on the web

3. Depending on what you want to do you can customise it with CSS or by copying this file in your child theme folder, in the same exact location as in the parent theme: buddyapp/buddypress/groups/single/cover-image-header.php

4. You already can post multiple photos and it is just the way they are rendered. You can come up with a CSS to customise it and show two images per row.

5.Try a plugin like BuddyPress Follow

6. Make sure you are changing them for the main layout from Customizer – Styling – Main section colors. Also make sure that you do not have caching active or try to clear browser cache.

7. I see the logo on you site occupies the same width. The thing with your logo is that it is very long and not so much in height. Try to make the logo higher

All the best and I hope my advices help. Many of your requests are customisations so you need HTML/CSS knowledge to achieve some.

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[Abe]

The update will be released next week for sure.

Also don’t forget to rate our theme 5 stars on Themeforest to suport our work

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[Abe]

I checked your profile fields and it says I am a Woman and Looking for a Women.. still different. Please try to understand what I am saying because I can’t provide you support live this 🙂

I will let Laura continue the discussion and maybe look just for now in your admin area but normally we do not take care of your customizations.

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[Abe]

Cmon, you can’t say it is our fault. If you update a field value then you need to resave the user fields since they have the old value. Have you done that?

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[Abe]

I just saw your problem and it is a typo from your side so as I said please check your settings. See the attach image where the Woman and Women need to be the same value in your profile field settings for the matching to work.

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[Abe]

I don’t know what you are doing there, I saw you have other plugins that might interfere. Please find a member that has the I am a field since as you can see from the attach they don’t show it
Also Religion sect should be left blank when you search since that Any field is a normal field and it will show users only with that field value

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[Abe]

Hi there, indeed that is something some would need. Until we add it as a theme feature please add the footer.php file in your child theme folder and edit it to change the links or customise it with your own content.

Cheers

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[Abe]

Oh I saw it, our project manager will get back to you right away

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[Abe]

Hi there, I will check that immediately. When you made the purchase?

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[Abe]

As I said you do not read what we write 🙂

CHeck again:
“I just told you what the problem is. Please edit an user and set the “I am a” field for that user and it will show.”

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[Abe]

Hi there, what exactly do you need? If you install bbPress plugin and create forums, topics you will get the same result as we have here.

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[Abe]

Hello,
Buddydrive name is changed from the plugin settings and probably also the Page generated by the plugin.
Any other string can be translated from the plugin language file if still you have some remaining.

1. We are working to add more options to buddyapp too 😀
2. The login page just needs to be imported and then you can edit that page that has a login form shortcode. It works in conjunction with the Redirect settings from the Theme options
2.1 sorry, what page?
2.2 what do you mean? explain a bit more please

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[Abe]

I just told you what the problem is. Please edit an user and set the “I am a” field for that user and it will show.

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[Abe]

You are opening duplicate topics. Please don’t do that since you are making it difficult for our team.

https://archived.seventhqueen.com/forums/topic/search-form-is-not-working-perfect

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[Abe]

Hi, first of all, we offer theme support here and not customisation service, secondly if you keep opening duplicate topics we will have to make an action on your account since you are not following our support rules.
Please try to read the answers and explain what is not working if the solutions given are not working.

Please make sure it is a theme problem before posting here and not a configuration made by you gone wrong.

Laura has already give the solution to your problems but you don’t want to listen. As Laura told you, the I am a field is not completed in user profiles and how can you search by it if they don’t have data?

The initial problem was related to the Matching fields that weren’t set in theme options

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[Abe]

Hello, please check the solution from this topic until upcoming theme update and let me know if it fixes the issue.
https://archived.seventhqueen.com/forums/topic/visual-composer-doesnt-activate#post-105046

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