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Viewing 40 posts - 1,361 through 1,400 (of 8,607 total)
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  • in reply to: Site is no longer Responsive when Upgrade from 3.1 to 4 #106421
     Abe
    Keymaster

    or details more on what section is not responsive.. or a printscreen

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    in reply to: Site is no longer Responsive when Upgrade from 3.1 to 4 #106420
     Abe
    Keymaster

    Hi, can you please provide more details like what phone and what browser are you using?

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    in reply to: Site is no longer Responsive when Upgrade from 3.1 to 4 #106403
     Abe
    Keymaster

    Hi, just tested explore365.org using an iPhone and I see the columns nicely arranged one under another

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    in reply to: Ever since update theme looks awful on iOS.. #106402
     Abe
    Keymaster

    Hi, that looks a bit odd indeed.

    I see you posted in BuddyApp but I guess you are using KLEO? If is Kleo can you please update to 4.0 version and see how that goes?

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    in reply to: Mobile menus not working #106401
     Abe
    Keymaster

    Hi, tomorrow an update will be released and there will be some big changes to the menu in the backstage so that should be already fix.

    After the 1.1 update let me know how it goes.

    Cheers

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    in reply to: Feature Item Linking #106398
     Abe
    Keymaster

    Implemented in Kleo 4.0 by popular demand 🙂

    Thanks for your suggestions

    Take care

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    in reply to: Add on/off to certain js animations #106395
     Abe
    Keymaster

    Hello, in Kleo 4.0 we added the option to disable animations completely or only on mobile devices.

    All the best

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    in reply to: integrated typekit fonts? #106394
     Abe
    Keymaster

    Hi, I like this 🙂

    Adding it to the list for near future development

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    in reply to: font issues #106392
     Abe
    Keymaster

    very strange 🙂 haven’t encountered this until now. Please give me FTP access too so I can make some tests.

    Thanks a lot

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    in reply to: font issues #106388
     Abe
    Keymaster

    thanks @sharmstr
    Doing some tests now and will come back soon with an update

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    in reply to: Setting problem “Home Register” #106365
     Abe
    Keymaster

    could be from a plugin update.

    give me a link to that page. what browser are you using?

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    in reply to: Setting problem “Home Register” #106249
     Abe
    Keymaster

    it can be found in the Visual composer interface

    what was the problem with the error?

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     Abe
    Keymaster

    Hello, we will release an update today and include this fix too

    Thanks for reporting it

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    in reply to: Error #106197
     Abe
    Keymaster

    Hello, I see you need to talk at your hosting provider to increase PHP Memory limit to at least 128MB since it is recommended like this using WordPress

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    in reply to: RevSlider upload error message #106161
     Abe
    Keymaster

    oh, then the problem is related to your hosting account since as the error says you don’t have writing permissions. please contact them and ask them to check

    Thanks

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     Abe
    Keymaster

    or you can wait for tomorrow update with the fix included 🙂

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     Abe
    Keymaster

    Sure, connect using FTP and the path to the file should be something like this

    htdocs/wp-content/themes/kleo/vc_templates

    other than htdocs it could be public_html since it depends on the hosting

    when you get to that folder just copy and replace the vc_row.php file you extracted from the attached zip file

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    in reply to: Php7, degug message #106130
     Abe
    Keymaster

    Hi, thanks for letting un know. We will include the fix in the next theme update

    Cheers

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     Abe
    Keymaster

    Hello, indeed it seems to be related to the new Visual composer 4.10 plugin and Kleo
    Please replace this attached file on your server until we will release a minor update.(unzip the archive attached first)

    path for the file is wp-content/themes/kleo/vc_templates/vc_row.php

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    in reply to: RevSlider upload error message #106122
     Abe
    Keymaster

    Hi there, those are notices coming from Revslider. Please edit wp-config.php and set WP_DEBUG value to FALSE

    Also you can try importing using Appearance – KLEO DEMO data new interface that allows you to import sliders too

    Cheers

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    in reply to: Comment changer les dimensions de l’entête #106119
     Abe
    Keymaster

    Hello, please use English since we don’t have French support.

    Thanks

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    in reply to: 3.9 Doesn’t correctly align full width pages #106043
     Abe
    Keymaster

    Thanks, should be fixed in 4.0

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    in reply to: Site under Internet explorer #105800
     Abe
    Keymaster

    yes, that is the right path

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    in reply to: Demo content & Visual composer won’t work #105776
     Abe
    Keymaster

    @wdlb that is because VIsual composer is not active or K-elements plugin. I will activate them for you now

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    in reply to: Site under Internet explorer #105775
     Abe
    Keymaster

    @Riccardo Rossini you should replace those file via FTP and not from Admin area

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    in reply to: Kleo 3.9 not perfectly working on mobile Phones? #105723
     Abe
    Keymaster

    Awesome.
    Today 4.0 will be released so make sure to update it once is available
    All the best

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    @markob17
    I fixed the padding issue and it will be available in 4.0 update coming today.

    Thanks for reporting this

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    in reply to: Site under Internet explorer #105690
     Abe
    Keymaster

    Hi, update coming today and that will be fixed too.

    See the fix if you want to do it yourself until the update
    https://archived.seventhqueen.com/forums/topic/3-9-no-good-on-ie#post-105560

    Thanks

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    in reply to: Footer is not rendering correctly in IE10 and IE11 #105689
     Abe
    Keymaster

    See the fix if you want to do it yourself until the update
    https://archived.seventhqueen.com/forums/topic/3-9-no-good-on-ie#post-105560

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    in reply to: Body of site not loading #105687
     Abe
    Keymaster

    This will be fixed in the update coming today. Sorry for any inconveniences

    See the fix if you want to do it yourself until the update
    https://archived.seventhqueen.com/forums/topic/3-9-no-good-on-ie#post-105560

    Cheers

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    in reply to: Footer is not rendering correctly in IE10 and IE11 #105686
     Abe
    Keymaster

    This will be fixed in the update coming today. Sorry for any inconveniences

    Cheers

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     Abe
    Keymaster

    Have you tried clearing you cache?

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    in reply to: OptimizePress Pages are not going full width #105673
     Abe
    Keymaster

    Maybe the other theme content width was 960px too. Try to change those elements from the fixed width property since that css is static or maybe look in the plugins settings to change the content fixed width value

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    in reply to: Demo content & Visual composer won’t work #105672
     Abe
    Keymaster

    I see you updated Visual composer. What exactly is the problem now with the import?

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    in reply to: IE11 renders page differently from Firefox and Chrome #105665
     Abe
    Keymaster

    Hi, we are aware of that and will be fixed in 4.0 update coming today

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    in reply to: Cannot activate chid theme after upgrade #105664
     Abe
    Keymaster

    Hello, please do not copy this file in your child theme and add only functions you want to add:
    themes/kleo-child/buddypress/buddypress-functions.php

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    in reply to: 3.9 Doesn’t correctly align full width pages #105660
     Abe
    Keymaster

    Do you know what VC version you first had? Just want to make sure this does not happen in 4.0 update

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    in reply to: Visual Composer doesn’t Activate #105659
     Abe
    Keymaster

    Please let me know as soon as you can if it works or provide credentials to check it myself.

    All the best and sorry for any inconveniences caused

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    in reply to: Visual Composer doesn’t Activate #105655
     Abe
    Keymaster

    Or you can update the 2 files from the archive on your server and let me know if it is fixed.

    I also attached the full k-elements.zip archive that is the final plugin version.

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    in reply to: Visual Composer doesn’t Activate #105653
     Abe
    Keymaster

    @sermsak can you be so kind and provide me WP credentials and maybe also FTP to make some tests? It is something related VC and I need to make sure this never happens in the future

    Thanks

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