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  • in reply to: STEPS TO UPDATE KLEO THEME AND PLUGINS #74780
     Abe
    Keymaster

    Glad to hear that @stix
    No new sites? 🙂
    All the best.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Animated number question #74774
     Abe
    Keymaster

    Hi. Really sorry for the late reply.

    All the shortcodea can be used from the Visual composer interface. Also all the demo pages can be imported from Appearance – Kleo demo data

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     Abe
    Keymaster

    Yes that is recommended mainly when the is a major plugin update

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    in reply to: WPML Language Switcher – Not there #74772
     Abe
    Keymaster

    Hi sorry for the late reply. Pleas provide some credentials to login on your site to check.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Lightbox available in Kleo/Blog? #74771
     Abe
    Keymaster

    Hi. We will look at the Visual composer elements that still use prettyPhoto so they use magnific popup

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Getting rid of certain things in theme #74741
     Abe
    Keymaster

    Hello, here is what they are for:
    kleo/assets/js/plugins/carouFredSel/jquery.carouFredSel-6.2.0-packed.js – this is used for the carousels in the theme like image galleries, posts sliders.

    kleo/assets/js/plugins/carouFredSel/helper-plugins/jquery.touchSwipe.min.js – mobile swipe interactions for the carousels/galleries from Kleo

    js_composer/assets/lib/bower/isotope/dist/isotope.pkgd.min.js – used on masonry style like blog grid, members grid listing

    plugins/buddypress-media/lib/touchswipe/jquery.touchSwipe.min.js mobile? – same as the one above and we will remove this one since Kleo already loads it

    kleo/assets/js/plugins/magnific-popup/magnific.min.js – this is used for the popup when clicking an image to view it bigger or for the woocommerce quick view popup

    to remove them you should add this in your child theme

    COPY CODE
    
    add_action( 'wp_enqueue_scripts', 'kleo_my_remove_scripts', 9999 );
    function kleo_my_remove_scripts() {
        wp_dequeue_script('magnific-popup');
        wp_dequeue_script('caroufredsel');
        wp_dequeue_script('jquery-touchswipe');
        wp_dequeue_script('isotope');
        //rtmedia
        wp_dequeue_script('rtmedia-touchswipe');
    }
    
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    in reply to: STEPS TO UPDATE KLEO THEME AND PLUGINS #74710
     Abe
    Keymaster

    Hi, make sure you have added your Themeforest username and API key in Theme option – Theme update

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    in reply to: sidebar-extra in left position #74709
     Abe
    Keymaster

    glad to hear it works @mitchcan

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    in reply to: Revolution Slider Update 5.x #74706
     Abe
    Keymaster

    Also please check out this link http://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

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    in reply to: Revolution Slider 5 #74705
     Abe
    Keymaster

    Also please check out this link http://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

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    ---
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    in reply to: Facing Style issue in Fancy list #74702
     Abe
    Keymaster

    ARHCHE that needs to be updated in the theme and we will release an update with those fixes too

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Revolution Slider Update 5.x #74700
     Abe
    Keymaster

    Hi there, we will contact Revolution slider about the site slowing down since I heard other users about this.
    Unfortunately it is not related to our theme and can’t do much to help but to contact the plugin author.

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    ---
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    in reply to: Revolution Slider 5 #74696
     Abe
    Keymaster

    Hi, our theme does not modify the Revolution slider in any way so it is not related to the theme and maybe there is something about the plugin. we will let know the plugin developers about this and let you know if is a known issue.

    Until then try to resave all your slider options and slides and clear you browser cache

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    ---
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    in reply to: Expored colour combinations #74399
     Abe
    Keymaster

    That only changes the colors, if you want to change the profile fields that can be done from Users – Profile fields

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Blank screens when trying to access dashboard #74397
     Abe
    Keymaster

    Hi @itt,
    set WP_DEBUG to TRUE in wp-config.php to see the errors you are getting

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    ---
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    in reply to: Infinite Scroll #74336
     Abe
    Keymaster

    To trigger the masonry you should use something like:

    COPY CODE
    
    jQuery('.kleo-isotope, .kleo-masonry').isotope();
    
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    ---
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    in reply to: Facing Style issue in Fancy list #74318
     Abe
    Keymaster

    Here is the k-elements plugin with the accordion fix too.

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    in reply to: Revolution Slider Update 5.x #74317
     Abe
    Keymaster

    Well cloudflare could have cached your old revslider assets so please disable it or clear the cloudflare cache

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: revolution slider 5 problem #74314
     Abe
    Keymaster

    Hi, closing this topic. Please continue the discussion here: https://archived.seventhqueen.com/forums/topic/revolution-slider-update-5-x

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Revolution Slider Update 5.x #74312
     Abe
    Keymaster

    I somehow encountered the same problem when first updated Revslider plugin but after resaving the sliders and clearing the cache, all loaded fine.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Your panel has no fields. Nothing to save. #74223
     Abe
    Keymaster

    Hi, have you done some renaming on the theme folder and theme name? I think that could cause it. Try to rename it back to kleo but export your settings and then import them after you rename it.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: log in not redirecting to page #74222
     Abe
    Keymaster

    Yay 🙂 thank you for the time to provide us all the info to test.

    Glad to hear your great thoughts on KLEO

    All the best

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Video Background Sound Problem on Visual Composer #74220
     Abe
    Keymaster

    Hi, from what I see that is set to mute by default not to interfere in your browsing experience since is in the background

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Revolution Slider Update 5.x #74194
     Abe
    Keymaster

    Hi there, the slider loaded well when I accessed your page. It is a problem with the revslider plugin and not related to the theme if the new version is not compatible with you old slider. We tested all of our included sliders and they do work with the new version, excepting the News Magazine slider for which we provided a new one

    CHeers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Remove forum #74193
     Abe
    Keymaster

    Hi, if you don’t want the forums at all on your site then just disable bbPress forum. If you just want that icon removed, you can do it with a small CSS rule:

    COPY CODE
    
    #forums-personal-li {
        display: none;
    }
    
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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facing Style issue in Fancy list #74191
     Abe
    Keymaster

    Hello, the attached K-elements plugin will fix the featured items and the fancy list issues.

    Let me know if any other issues remain.

    All the best

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facing Style issue in Fancy list #74188
     Abe
    Keymaster

    ARCHE, the problem in our case is that in the KLEO Grid shortcode the “type” attribute is set to 3 by default. We will change it to value “1” by default since that is the problem. You can do that until we release an update to the K-elements plugin

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Wrong alignment #74187
     Abe
    Keymaster

    Related to revslider, what slider do you use? Try to go to its edit page and just save it again. Also try to delete all cache.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Wrong alignment #74186
     Abe
    Keymaster

    Hi, let’s centralize the featured items problems and visual composer in this topic: seventhqueen.com/support/forums/topic/facing-style-issue-in-fancy-list/#post-74158 as I see you posted there too and keep the discussion there.

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    ---
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    in reply to: Kleo Template Meltdown after new Google Chrome Update #74184
     Abe
    Keymaster

    . the fix is in this topic at this link http://themeforest.net/forums/thread/google-chrome-v44-breaking-wordpress-sites-easy-fix-as-wordpress-plugin/186350

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    in reply to: log in not redirecting to page #74183
     Abe
    Keymaster

    Hi, yes we did a change in the code related to that. Please test and let me know how does it behave

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facing Style issue in Fancy list #74156
     Abe
    Keymaster

    Hello, please update visual composer and also K elements plugin to 3.0.7

    Let me know if that solves your problem.

    Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Wrong alignment #74120
     Abe
    Keymaster

    If you had issues with the featured items please update to latest kleo version and also k-elements.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi, nice site. I don’t think there is a theme issue since we tested WP 4.3 and haven’t found problems. Anyway we are releasing today an update to make it compatible with latest visual composer and revolution slider updates.

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Change BuddyPress navigation menu icons #73992
     Abe
    Keymaster

    Hi, you need Chrome to inspect the element and follow this tutorial
    https://archived.seventhqueen.com/knowledgebase/changing-section-icons-in-profiles-and-groups

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    in reply to: WooCommerce 2.4.0 #73991
     Abe
    Keymaster

    We made the compatibility with 2.4 and haven’t seen something to interfere with the site functionality. It will be released tomorrow

    Cheers

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    ---
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    in reply to: Revolution Slider not showing #73988
     Abe
    Keymaster

    Hello, you need to import the sliders. Please take a look at the documentation and the video tutorial since you will find all the info there

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    ---
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    in reply to: can't use my chat plugin #73983
     Abe
    Keymaster

    I don;t think you have followed the plugin directions correctly since that code should be inside the body tag and if you put it there it should also have some css and other resources so please contact the plugin developer and follow their instructions since I don’t see it as a theme problem

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    in reply to: long name broke page layout #73981
     Abe
    Keymaster

    or if you want the text visible:

    main-title .page-title {
        word-wrap: break-word;
        max-width: 100%;
    }
    
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    in reply to: long name broke page layout #73980
     Abe
    Keymaster

    Hello, for the page title this should work:

    COPY CODE
    
    .main-title .page-title {
        clear: left;
        float: left;
        overflow: hidden;
        text-overflow: ellipsis;
        width: 100%;
    }
    

    The codes will be part of the next theme version so after the next theme update you can remove the custom codes

    Many thanks @sharmstr, you are the best 🙂

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    ---
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