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Viewing 40 posts - 1,201 through 1,240 (of 1,856 total)
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  • in reply to: Kleo 3.0 Visual Composer 4.5.2 won't edit any pages #64685
     Andrei
    Moderator

    Hi,

    You can change your php version from your cpanel (if you have such settings) or by contacting your hosting support team.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Matching System #64623
     Andrei
    Moderator

    Well, in the Profile Matching tab you’ll find a list of your defined profile fields, when a user visits another user profile, the field values will be compared and if both users have the same value set for the exact same field then that field is considered a match. Furthermore it’s just math, the total percentage will be 100, so you will select/enable the fields which you want to be used in the overall percentage value, and for each of them you define a percent of the total of 100. For example you have 5 fields enabled each with a value of 20 and when a users visits another profile and all those 5 fields of them have the exact same values it means that is a total match ( 100% ), of course if just some field values are the same, let’s say for example 3 of them, then the percentage will be 60%.
    This way you can define yourself the “weight” of each profile field.

    Let me know if my explication was clear enough.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme Options–>General Settings #64575
     Andrei
    Moderator

    Fixed, you just had a memory usage limit on your hosting settings. Fixed it from your wp-config file.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme Options–>General Settings #64560
     Andrei
    Moderator

    Don’t forget the user and the password of your admin account.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme Options–>General Settings #64553
     Andrei
    Moderator

    Can you please provide us credentials to your wp admin area and a ftp account so that we can give a closer look into this issue ?

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Ok thank you for all the information provided, we’ll give a look into this.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Geo My WP Members Directory styling issues #64543
     Andrei
    Moderator

    Hi Peter, it seems there has been a small confusion, in our last update we added compatibility with GeoDirectory plugin.

    I will add Geo My WP plugin to our task list for implementation but this will take around one-two weeks, so we’ll probably see this in our next update.

    I’m sorry for any inconvenience.
    Please let me know if I can help you with anything else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme Options–>General Settings #64541
     Andrei
    Moderator

    Hi,

    Firstly please be sure you have the last version of your theme which is 3.0.2, and after that try to add the following function to your functions.php file:

    COPY CODE
    add_filter( 'kleo_theme_options_ajax', '__return_false' );

    Let me know if this fixed your issue.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Can you please provide us admin access to your site so we can check what settings did you made to those search forms.
    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Slow Loading After Upgrade to 3.0.1 #64532
     Andrei
    Moderator

    Hi @zafari, I see a big big difference now without touching your site settings, the pages load instantly.
    This being the case I really think it’s a server side issue.
    Please let me know if I can help you with anything else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Sure, once again, thank you for your patience.
    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi @arystokrata, We’ll put your scenario under a test and see what are the issues and fix them in a future update.
    I’m sorry for the late reply and we’ll try to fix it as soon as possible.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    I have just tested this scenario out to be sure it works, please revert your kleo-bp-search.php file to the stock one, and taking into consideration that you have the last version of the theme, go to line 671 and replace:

    COPY CODE
    $sql .= ' AND ('. implode (' OR ', $like). ')';

    with

    COPY CODE
    $sql .= ' AND ('. implode (' AND ', $like). ')';

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Change BuddyPress navigation menu icons #64491
     Andrei
    Moderator

    Hi,

    We’ll add a profile menu configurator for sure in one of our future updates.
    This topic contains all the details needed in order to change the icons, you just have to read it carefully.
    For update compatibility you should have the child theme installed and activated and this css rules should be added into the style.css file of the child theme.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Modify lost password and Register links #64489
     Andrei
    Moderator

    Hi,

    I see a very simple way to have other links for the login/registration menu items, instead of using our default ones, you should just create some custom menu links to point where every you need. You can limit to which of your users are this links shown using the “Nav Menu Roles” plugins. Also for custom redirects on login/logout I recommend you to use “Peter’s Login Redirect” plugin.

    The aren’t any options to change the style of the modal so the modifications to the modal window will have to be made manually, sure if you have the right knowledge to modify it without breaking it.

    Please let me know if I can help you with anything else.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: members gender counter #64483
     Andrei
    Moderator

    I would give a look at your issue but unfortunately the login doesn’t work, I think because of some cache system that you might use.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Matching System #64481
     Andrei
    Moderator

    There aren’t any default/suggested values, you just have to select which of the profile fields do you want to be taken into consideration for the matching algorithm and set the percentage “weight” of each field in part.
    So the sum of the weight values of all enabled fields should be 100.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi,

    I have given a look into this and it seems the query is OR for multiselects/checkboxes.
    You can change this from the “wp-content/themes/sweetdate/custom_buddypress/kleo-bp-search.php” file at line: 671.

    Let me know if it worked.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Matching System #64335
     Andrei
    Moderator

    If you didn’t made any modification to the main theme then you can just download a the new version from themeforest, remove the old main theme and re-upload the new one. You should do a backup of your site and database if you want to be sure that you won’t loose anything in case something goes wrong.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme is slow and am getting an error in errorlog #64268
     Andrei
    Moderator

    Absolutely not, the only must use plugins would be K-Elements and Visual Composer, for the rest you should enable just the ones of which features you use.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme is slow and am getting an error in errorlog #64263
     Andrei
    Moderator

    If you can put up a copy of the site up on the same sever so I can give a look and do some measurements it would be awesome.

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    We’re working on that, another workaround solution would be to downgrade your rtMedia plugin to version 3.7.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme is slow and am getting an error in errorlog #64198
     Andrei
    Moderator

    Can you switch to the default theme and see what differences there are, or can you please provide us access to your wp-admin so we can take a look ?

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi @maelga, I will gonna give a look into this and come with a reply as soon as possible.
    Thank you for your patience.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Profile Problem #64151
     Andrei
    Moderator

    A temporary workaround until we release an update for this would be to use the solution given here:
    https://archived.seventhqueen.com/forums/topic/rt-media-upgrade-trouble#post-64149

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Rt-media upgrade trouble #64149
     Andrei
    Moderator

    We’ll be working on this in the following days and we’ll release an update as soon as possible.
    Meanwhile, in order to fix the broken content column which overlaps with the sidebar, you can add the following rule into your back end in “SweetDate > Styling Options > Qucik css”:

    COPY CODE
    
    ul#activity-stream{ overflow: initial; }
    

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Geo My WP Members Directory styling issues #64148
     Andrei
    Moderator

    Peter, can you please share an admin account with me so I can give a look at the issues you’re reporting ?

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Do you get any other error now ?
    Can you provide us a link to your site and admin credentials so we can give a look at your issue ?

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme is slow and am getting an error in errorlog #64139
     Andrei
    Moderator

    Well that is a big number of plugins to use, can you please install this small plugin and let me know what memory usage you get ? https://wordpress.org/plugins/wp-page-load-stats/

    The only thing I can think of it would be to make another fresh install of wordpress and using just our Kleo theme activated and the K-Elements plugin, and see if there is any issue and compare the load times.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Until we release our next update please add this css rule in wp admin, under “SweetDate > Styling Options > Quick Css”:

    COPY CODE
    
    ul#activity-stream{ overflow: initial; }
    

    Let me know if this fixed the issue.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Can you please double try ? Maybe try to create a blank new slide and see if it works.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Nav Menu Roles plugin won’t block access to pages if you have the links of them, Paid Membership Pro plugin will.
    We replied to your other topic as well.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme is slow and am getting an error in errorlog #64116
     Andrei
    Moderator

    Hi,

    The speed of your site depends of much more than just the configuration of your server.
    Firstly you should check and increase your wp memory if you haven’t already, here is how:
    http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    Secondly it might be slow because of using some outdated plugins, custom modifications or by the amount of plugins that you have activated.

    The “Notice” not error you’re seeing in your logs shouldn’t affect your site speed, do you have any other clues beside this notice, any other bad behaviors ?

    Also please double check that you have updated your theme to 3.0.1 and also all your plugins.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: kleo translation – update proof #64105
     Andrei
    Moderator

    We’ll, you’re right @sharmstr, we’ll do what it takes to make them “update proof” probably in the next update.

    😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Slow Loading After Upgrade to 3.0.1 #64015
     Andrei
    Moderator

    If you have set up your memory from php.ini then I have encountered server which didn’t applied that recursively on all child folders, can you give a check on your hosting support team before we continue investigating ?
    There shouldn’t be any issue from the theme to cause SUCH a slow behavior, did you saw the small info box of the memory info plugin that I’ve installed into your site ? Did you saw that the memory is limited to wp default ( 40mb ).

    If you can provide me a ftp account into your install, I’ll try to give an extra look into it, probably tomorrow.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: members gender counter #64008
     Andrei
    Moderator

    There shouldn’t be any issue with geo my wp plugin on SweetDate, it should work just fine.
    I can’t provide more information because I didn’t used that plugin personally.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: CSS layout issues on mobile only #64001
     Andrei
    Moderator

    What are you using for activity items like ? Can you provide us a link to your website so we can give a look at it?

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Slow Loading After Upgrade to 3.0.1 #63992
     Andrei
    Moderator

    It might be because the changes to the memory setting didn’t took effect or somehow were reseted when you updated the theme ( thing which doesn’t happen ).
    You should ask your hosting support to assist you into this and make the modifications of the php memory limit from their main settings.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Slow Loading After Upgrade to 3.0.1 #63973
     Andrei
    Moderator

    Please read this small tutorial and increase your default wordpress memory:
    http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    I have activated a small plugin to see memory usage on your site and it’s at over 100%.
    Please understand that this doesn’t have anything to do with our theme but there are hosting servers to run wordpress sites and are others which are a completely mess at this subject.

    Also I see you have your project on a staging server/instance which might not be fully set up for production.

    Let me know how it went.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Woocomerce products and Budypress users not imported #63939
     Andrei
    Moderator

    Well then you have posted in the wrong section.
    For our Kleo theme, after importing products you can go to “Appearance > Kleo Demo Data” and you can either import all demo pages or select just specific ones. Manly all pages available on our demo site are also in the import section.

    Here are some pages related to woocommerce from where you can start:
    http://seventhqueen.com/themes/kleo/stylish-woocommerce/
    http://seventhqueen.com/themes/kleo/default-shop/
    http://seventhqueen.com/themes/kleo/product-landing-page/

    If you are new in this I recommend you to take some time and read or watch some video tutorials regarding wordpress and woocommerce settings.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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