Kieran_SQ

[Kieran_SQ]

Hi @clyn,

Which iThemes product do you have installed that is causing an issue.

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

By chance was the plugin Jetpack?

Could you try the code in bp-custom.php and see if that works? You can see how to create this file here https://codex.buddypress.org/themes/bp-custom-php/

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

My apologies I should have said as much. These changes should be added to your child theme’s functions.php

Is this where you added the code?

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

If you’d like to do this manually please follow this post by Sarah Gooding at WPMUdev.org https://premium.wpmudev.org/blog/how-to-customize-the-buddypress-activity-loop/.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @leloosh,

Sorry to hear you’re having issues.

Issue 1:

I logged in using both Admin and standard user details via the login modal and didn’t experience any issues. Could you please tell me which browser and OS you’re using.

Alternative login methods include wp-login.php, /wp-admin/, using the login widget in your sidebar as well as you can create any page and add the login / register Visual Composer elements. You can also add this to your existing home page.

Issue 2:

When accessing your site and using the menu item ‘Register’ and when using the ‘Create an account’ link in the login modal I am successfully redirected to /register/

Issue 3:

I did experience this issue and I am currently looking into it for you.

I suspect all of these issue you’re experiencing may actually be down to caching, especially since you stated that some of them only happen when logged out.

Please could you clear you cache, disable the caching plugin, purge any service like CloudFlare or MaxCDN. Once you have done that please clear your browser cache (Ctrl+F5) and see if the issue persists.

Please also double check in a private/incognito window.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi @psmorrow

With regards to the first point I think PM Pro could do this for you, if it doesn’t currently support BuddyPress Member Types you could email them to add support for this.

And point two can be achieved simply by using a plugin called Menu Item Visibility Control https://wordpress.org/plugins/menu-items-visibility-control/ and checking the member type https://codex.buddypress.org/developer/member-types/.

Hope this helps,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @clyn,

I would be happy to look into this for you but I need login credentials to access your member page as you’re running your site in private mode.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @clyn,

I’m sorry to hear you’re having compatibility issues between these two plugins, unfortunately, we cannot provide support for third party plugins.

You should contact rtMedia directly through their WordPress plugin page or through their website, their team is pretty good about getting third party plugins and content working with their system.

Sorry I couldn’t be of more help with this particular question, but please feel free to reach out anytime with more questions.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hey Håvard,

Glad you got it working 🙂

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @allana,

That’s very strange indeed as that image comes from WordPress and you’re getting a 404 error for it. Are you by chance using any plugin or custom code to do with Gravatars or Speed up site by removing X piece of code?

If you’d like to be able to set your own please use the below code in your functions.php file

COPY CODE

define ( 'BP_AVATAR_DEFAULT', $img_url );
define ( 'BP_AVATAR_DEFAULT_THUMB', $img_url );

An example with a URL is

COPY CODE

define ( 'BP_AVATAR_DEFAULT', 'http://example.com/default-avatar.jpg' );
define ( 'BP_AVATAR_DEFAULT_THUMB', 'http://example.com/default-avatar-thumb.jpg' );

You can read more on this here: https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @purushotham,

Unfortunately that is more than CSS and would take some time to code, therefore it’s not something we can offer via the support forum.

However I will move your ticket to feature requests where you and other users can vote for this functionality to be added.

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @fullworksmedia,

Have you tried the BuddyPress Activity Filters plugin https://wordpress.org/plugins/bp-activity-filter/#description?

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I cannot login using those details, with only one attempt remaining I didn’t want to get my IP banned.

It may sound silly but have you deactivated and uninstalled K Elements yet and then tried to reinstall it?

If you continue to get this error when installing it please let me know, but in the mean time, please use FTP to upload the plugin directly into /wp-content/plugins/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Thanks so much for the amazing review!

That plugin is getting bookmarked 😀 thanks for the share Dave!

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Are you referring to removing the words ‘supprimer’, partager’ and ‘modifier’? If so, then realistically, it isn’t possible without editing both theme files AND plugin files. Editing the plugin files will mean you will lose all of your changes when it updates. It’s also not wise to edit core files that way.

If you mean something else please try to describe in more detail so I can understand.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @myworldconnection,

Please try the following:

Go to admin panel rtMedia > Settings > BuddyPress > Heading: “Integration with BuddyPress features > Toggle: “Create activity for media comments” set to off.

Let me know if that resolves your issue or not

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hey,

Glad it worked for you and thanks very much 🙂

If you haven’t already please consider leaving the theme and/or support a review on ThemeForest, every review helps us.

https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @openmakerslab,

To resolve this please try the below CSS. You can add this to your child theme’s style.css or to Theme Options > General > Quick CSS.

COPY CODE

@media screen and (max-width: 480px) {
.logo img {width: auto;height: 70px;}
}

OR

COPY CODE

@media screen and (max-width: 767px) {
.logo img {width: auto;height: 70px;}
}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @PeterRabbit,

I logged into your site, you had assigned the menu to both top right and top left and caused a minor conflict with the live notifications. I assigned your menu only to the top left and readded the Live Messages and Live Notifications menu items, all is now working.

If you want to assign a different menu to the top right, other than the theme default, then please go to Appearance > Menus > Create New and assign to top right.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @Cherrie,

That area of the user profile is specifically designed to handle key, short, information that another user might be interested in. Please limit the amount of information in that area and it should work well.

Lengthy questions or questions that require lengthy responses should be left to the profile section, see here: http://www.belovedsoulsparks.com/members/breyachava/profile/.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @openmakerslab,

To add the category or tag to the post thumbnail area you’ll need to be using the KLEO Child Theme and copy the following files into it, then you can edit with your new HTML / PHP from the child theme.

/kleo/page-parts/post-content-carousel.php

/kleo/page-parts/post-content-masonry.php

/kleo/page-parts/post-content-small.php

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Philip,

Thanks for checking that for me, you can go ahead and re-enable that option if you wish to use this feature.

I can replicate this issue on my local install so it appears to be a bug. I’m going to ask my colleague Radu to look into this issue for you as I believe they’ve seen this issue before. Radu will be in touch on Monday or Tuesday at the latest.

Thanks for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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