Kieran_SQ

[Kieran_SQ]

Hey,

Please add the following to the KLEO Child theme or to Theme Options > General Settings > Scroll to: Quick CSS

#footer .kleo-social-icons li {list-style: none;display: -webkit-inline-box;margin-right: 10px;}

Thanks,

Kieran.

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[Kieran_SQ]

Hi @zazenwebdesign,

Thanks for reaching out, when I logged in I found that Visual Composer was out of date. I have updated this for you and the issue is longer present for me. Please clear your browser cache and you should see it working too.

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @libertbook,

I’m sorry but I do not understand the question, please could you explain more so that I may understand.

Thank you,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @Oceanglim,

To add profile fields, including Country, please go to Users > Profile Fields > Add New > Title: Country > Type: Dropdown > Input: Desired countries > Save.

On the right side set whether required and if a user can change privacy.

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @DarlingPropaganda,

I have looked into your issue and found you have a configuration issue with your domain between the following domains

https://vivayourrevolution.com
https://www.vivayourrevolution.com

The error from Chrome Console (F12)

Access to Font at ‘https://www.vivayourrevolution.com/wp-content/themes/kleo/assets/font/fontello.ttf?45483646’ from origin ‘https://vivayourrevolution.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://vivayourrevolution.com’ is therefore not allowed access.

Did you recently change your domain? If so check the following (please make a database backup before following point 1 & 2, adjust steps 1 & 2 to suit your needs if your WordPress install is in a subfolder of your domain)

– Go to Settings > General > WordPress Address (URL). Check this is set correctly, it should be https://vivayourrevolution.com
– Go to Settings > General > Site Address (URL). Check this is set correctly, it should be https://vivayourrevolution.com
– If installed via Softaculous please go to configuration settings in overview and check the domain is set to https://vivayourrevolution.com
– If these steps do not fix your issue please reach out to your hosting provider who are better positioned and have appropriate access to fix this for you.

Thanks,

Kieran

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[Kieran_SQ]

Hi Adam,

Thanks for reaching out today, you can use the below shortcode anywhere in the footer widgets to display your defined social profiles.

[kleo_social_icons]

You can set your social profile by going to Theme Options > Social Info

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @Allana,

Thanks for reaching out to us today, I’ll try and answer your questions below.

1. You can edit what is displayed by using the KLEO Child theme and copying the below files from your parent theme and editing the lines where the latest update shows.

/kleo/buddypress/members/members-loop.php
/kleo/buddypress/members/single/member-header.php

2. You can change the size of the avatar (in widget) by using the below CSS

.widget.buddypress ul.item-list img.avatar {height: 60px;width: 60px;}

If this is not the avatar you wanted to change please let me know which one you would like to edit and I will happily supply the needed CSS.

3. That would require considerable coding and is not something we can offer via the support channel. If you still wish to do this please contact dev@seventhqueen.com for a custom development quote.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

This plugin https://wordpress.org/plugins/buddypress-activity-privacy/ has not been updated for 2 years, but it used to be good, worth trying on a staging or local install first. You will need to disable rtMedia’s privacy option before installing.

If you wish to stick with rtMedia’s privacy option you will need to contact them directly about the issues you’re experiencing as we cannot fix third party plugins. You can reach them here https://rtmedia.io/support/.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Please add the below CSS to your Child Theme’s style.css or to Quick CSS under Theme Options > General Settings > Scroll to: Quick CSS.

#invite-anyone-widget-submit .button {margin: 3px 0 3px 0;background-color: #00b9f7;color: #ffffff;border: solid 1px #e5e5e5;border-radius: 3px;padding: 6px 12px 6px 12px;font-size: 13px;}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can use the below CSS to make a specific page’s main content full width. You will need to get the page ID which you can get by going to pages and hovering over the page you want the ID for, look to the bottom left in the browser and you’ll see a URL with a string, the number after page= is the number you will need.

.page-id-000 #main .row {min-width: 100% !important;}

Replace 000 with your desired page ID

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Igor,

To customize the Activity Loop you will need to be using the child theme and follow the tutorial posted by Sarah Gooding of WPMUdev which can be found here: https://premium.wpmudev.org/blog/how-to-customize-the-buddypress-activity-loop/.

With regards to the menu error, I have never seen anything like that before, can you please deactivate all plugins, clear all caches, purge anything like CloudFlare and MaxCDN and see if any of those are the cause. If the error stops after purging everything else then please activate your plugins one by one until you find the culprit.

Please let me know the outcome of the above test,

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hey,

Please update the ticket with login credentials and where I can see this button and I will send you some CSS to style it like KLEO.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @Darrin,

My guess is that you still have K Elements installed. If you uninstall this plugin, clear your browser / website cache and purge any services like CloudFlare and MaxCDN it should work.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hey @btroesch,

The issue appears to be coming from using a full URL without defining HTTP:// or HTTPS:// first. To resolve this with external links please use the below snippet:

[kleo_button title="Test" style="highlight" href="http://www.we-together.ch/test" tooltip_position="left" tooltip_action="hover"]

If this is for internal links it should only contain the URI only, like so:

[kleo_button title="Test" style="highlight" href="/test/" tooltip_position="left" tooltip_action="hover"]

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @wildbug,

You can use the below CSS to add a margin below the main menu, currently this is set to 20px, please adjust as needed. You can add this to your Child Theme’s style.css or to Quick CSS under Theme Options > General Settings.

#menu-rewilding-nation-primary {margin-bottom: 20px;}

If you’d like to add a margin to the bottom and the top please use the below CSS instead

#menu-rewilding-nation-primary {margin-bottom: 20px;margin-top: 20px;}

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Could you try this out on a live server, either staging or behind a maintenance wall, and let me know if you have the same issue?

Also please upload or link your PHP error log so I can take a look into that.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I did a check on both domain names via Spam Haus and your domains are not listed on either.

You can try the following to resolve your issue:

– Contact your host and ask them to look into whether you or your IP is logged as spam by any services. They should have the resources to do this for you
– Change the email being used to send emails. If you’re still using wordpress@domainname.com or a spammy address like accounts@domainname.com you should change it. Human names work best, so try something like firstname@domainname.com
– Check your mail log (via your host) to check you’re not sending out tons of unexpected emails

This is not related to SweetDate so we cannot provide you with further support on this matter. I hope you get your issue resolved soon. Your host is your best option with regards to emails not being sent or being registered as spam.

Thanks,

Kieran.

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[Kieran_SQ]

Hi,

The title of the ticket stated you wanted to change the color of the top. In the future please provide more information so I may assist more quickly.

Please use the below CSS, adjust the color as needed.

Link – Default state
.top-links a {color: #ffffff !important;}

Link – Hover state
.top-links a:hover {color: #f10056 !important;}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Sorry about that, I thought your ticket was in KLEO and not in SweetDate. The correct CSS is below.

.top-links {background: #006ca3 !important;}

Adjust color as needed,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @ahmadfaiz11,

You can use the below CSS selector to change the color of the top menu. Please add this to either your child theme’s style.css or to quick CSS in Theme Options > General.

.header-color .social-header {background-color: #ce2092 !important;}

Adjust color as needed.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @allana,

Please add the following CSS to either your child theme’s style.css or to Quick CSS under Theme Options > General.

.messages input#send-to-input {display: none;}

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Sorry for the delay in getting back to you. Sorry to hear it isn’t working for you, please remove the snippet I sent you from functions.php and bp-custom.php and try the following in your child theme’s functions.php

COPY CODE

//Custom avatar for no avatar user
function myavatar_add_default_avatar( $url ){
return 'http://www.mydomain.com/wp-content/uploads/2014/07/avatarDefault.png';
}
add_filter( 'bp_core_mysteryman_src', 'myavatar_add_default_avatar' );

Please replace the path to the image with your own. If that doesn’t work please follow this post on WPMUdev https://premium.wpmudev.org/blog/how-to-add-a-custom-default-avatar-for-buddypress-members-and-groups/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Okay, then you’d have to temporarily disable the iThemes feature that’s causing the issue and contact iThemes about addressing the issue for you. That way you can still use the login and use almost all of iThemes security features.

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

A lot of how WordPress and themes work require query strings, sometimes this can be abused by malicious visitors. I can’t advise you on what you should do with regards to this feature, but I have never had a site attacked or abused in this method.

Hypothetically, if it were me, I would disable the feature as login and register are integral to the site – but I would contact the plugin author and ask them to address the issue.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Have a look through the plugin settings, there must be something in there to do with login that is causing the issue, maybe a honeypot field?

I do not use the plugin so I am not familiar with it’s settings.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

To install the WooCommerce pages please go to the admin panel and navigate to WooCommerce > Status > Tab: Tools > Scroll to: “Install WooCommerce pages” > Select button: “Install pages”.

This will install all missing pages for you. If your pages are already created you safely use the dropdown box to select cart and checkout pages.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I’m sorry you’re having issues with logging in via mobile. We do currently have an issue regarding Facebook login and register not working on mobile devices and it is being actively looked into.

As soon as we have an update for this we’ll let you know 🙂

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

In that case it is probably the reCaptcha setting, if you disable this it should work again.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I have added the below CSS to your BuddyApp Child Theme style.css

#buddypress div#item-header .profile-cover-inner {background: none;}

Your profile cover photo will no longer have a gradient / shadow.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hey,

So I have a look around the backend of your site and I can see you’re using the KLEO Child Theme with a few modifications and that you’ve got quite a few plugins installed.

I’ll need you to run some tests, so you’ll either need to put your site into maintenance mode or create a staging copy through your host. During each test please clear your website cache, browser cache (Ctrl + F5) and purge any service like CloudFlare or MaxCDN.

– Turn off caching completely. Does this cause the scroll issue to stop?
– Switch from KLEO Child to KLEO. Does this cause the issue to stop? If so, this will mean your custom code is causing an issue. Please check your PHP error logs for more information.
– Disable ALL plugins. Clear your caches and then enable them one by one, clearing your caches every time.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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