Forum Replies Created

Viewing 40 posts - 8,801 through 8,840 (of 25,000 total)
  • Author
  •  Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Range Slider #162326
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Logo Link to custom URL #162325
     Laura
    Moderator
    Not marked as solution
    in reply to: Some Questions #162324
     Laura
    Moderator
    Not marked as solution
    in reply to: How to customize post layout #162304
     Laura
    Moderator

    Hello, they can add photos to their profiles if you have rtmedia activated, but you want them to add photos as posts? You could use social articles plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: shortcodes content for members #162292
     Laura
    Moderator
    Not marked as solution
    in reply to: Child theme not working after latest update #162291
     Laura
    Moderator

    Hello, do you have any custom function at the child theme or edited theme files there?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Members grid additional details #162290
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile location field to geo location GEO my WP #162289
     Laura
    Moderator

    Hello, geomywp has an addon to use an xprofile field as the location, you can use the city field for that please check https://geomywp.com/extensions/xprofile-fields/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try by adding this to style.css of child theme or at Appearance > Editor > Style.css

    COPY CODE
    
    @media only screen and (max-width: 991px) and (min-width: 768px) {
    div#item-header {
        display: none;
    }
    .xprofile div#item-header {
        display: block !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Update – Buddypress profile matching #162287
     Laura
    Moderator

    Hello, logged in and updated my own profile with success… Please check to update a profile you need to go to PROFILE > EDIT and fill the info then click save. Please check my profile ( the one you sent me ) and you will see it works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Buddy Press Profile #162285
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: How do I change the Site Title Size? #162283
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme

    COPY CODE
    
    @media (max-width: 991px) {
    .logo a {
        text-align: center !important;
    }
    strong.logo {
        width: 80%;
    }
    strong.logo a {
        font-size: 24px !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Is this a built in slider? #162282
     Laura
    Moderator

    Hello, it is a nice idea, could you open a new ticket at the feature requests forum? I am sure other users would vote for it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: search results page #162281
     Laura
    Moderator

    Hello, at the header? That is not a layout available so i would need to edit the template for that. I can help you with small css adjustment with the elements available at the theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i’m sorry i am still getting an error with the password

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: changing the color #162279
     Laura
    Moderator

    Hello, this is for the shop:
    The shop background:

    COPY CODE
    
    section.container-wrap.main-color {
        background: black !important;
    }
    

    Container background

    COPY CODE
    
    ul.products {
        background: black !important;
    }
    

    Products background + White text

    COPY CODE
    
    .woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
        background: black !important;
    }
    .woocommerce ul.products .product-details a {
        color: white !important;
    }
    .woocommerce ul.products span.price {
        color: white !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, added, please check it at Theme Options > Blog, you will see i added Author Avatar, if you click it you will see all other options available 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Shdow behind the info? #162277
     Laura
    Moderator

    Hello, maybe this helps, try adding it to style.css of child theme

    COPY CODE
    
    a.vc_gitem-link.vc-zone-link:hover {
        color: white !important;
        background: rgba(0, 0, 0, 0.45);
    }
    a.vc_gitem-link.vc-zone-link{
        color: white !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu drop-down into body gap #162276
     Laura
    Moderator

    Hello, do you have any cache plugin that could be caching the style.css? Try it add it to quick css at theme options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: question about admin bar #162275
     Laura
    Moderator

    Hello, please try by adding this to functions.php of child theme

    COPY CODE
    
    add_action( 'admin_bar_menu', 'remove_theme_options', 999 );
    
    function remove_theme_options( $wp_admin_bar ) {
    	$wp_admin_bar->remove_node( 'wp-admin-bar-kleo_options' );
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile Type in Activity header #162272
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Problems with the login – White page – Blocked #162271
     Laura
    Moderator
    Not marked as solution
    in reply to: About Us links #162270
     Laura
    Moderator

    Hello, i could add it for you, just need access 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: code on group page #162269
     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again? If so, please try the following:
    Replace this line from your wp-config.php file:

    COPY CODE
    
    define('WP_DEBUG', false);
    

    with this:

    COPY CODE
    
    ini_set('display_errors','Off');
    ini_set('error_reporting', E_ALL );
    define('WP_DEBUG', false);
    define('WP_DEBUG_DISPLAY', false);
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme Options have disappeared !!! #162267
     Laura
    Moderator

    Hello, i am so sorry for the delayed response, this issue should be resolved already and we will work on improving response times at the support forum, again, sorry for the issue and thanks you for your patience

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, this should be fixed already, please let me know if you find any other issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please let me know if that happens again, thanks you @johnand for the quick fix 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, this should be fixed already, do you still have any issue? Please let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, this should be fixed already, please let me know if you find any other issue. Also that quick fix works too 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Back-end inaccessible #162261
     Laura
    Moderator

    This should be fixed already 🙂 That quick fix also works

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Backend issues after update #162260
     Laura
    Moderator

    Hello, this should be fixed already, thanks you for sharing that quick fix! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Lost ability to access theme options #162259
     Laura
    Moderator

    Hello, this should be fixed, thanks you @Taloche for sharing that ticket

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme options not showing in admin menu #162258
     Laura
    Moderator
    Not marked as solution
    in reply to: Remove email verification #162255
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, i’m very sorry for the delay, please try by adding this to style.css of child theme or at Appearance > Editor > Style.css

    COPY CODE
    
    #whats-new-content.active #whats-new-options { display: block;}
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Last Active Meta #162230
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Some problem with the Theme and Eventon plugin #162229
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 8,801 through 8,840 (of 25,000 total)

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