Forum Replies Created

Viewing 40 posts - 16,921 through 16,960 (of 25,000 total)
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  • in reply to: Social Share Icons #114377
     Laura
    Moderator

    Hello, to change the size of the icons at the footer try the following css, add it to style.css of child theme

    COPY CODE
    
    #footer .share-links i:before {
        font-size: 24px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change button #114376
     Laura
    Moderator

    Hello, what do you want to change exactly?
    Let me know and i will give you the proper css 🙂
    If the issue is the icon not showing, try to deactivate some plugins and test again, if still not showing try to contact your hosting about the issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, where are they uploading photos or videos? RTmedia plugin?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Recent Active Groups Homepage #114374
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Users > Profile Fields #114372
     Laura
    Moderator

    Hello, please check at Sweetdate > Buddypress that you have age selected and check to show age instead of birthday 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help with Kleo #114371
     Laura
    Moderator

    Hello, do not sync that page with the buddypress register page, as it would create a never ending loop
    Home Register can be set as homepage at Settings > Reading
    But buddypress page has to be the default Register page, do not change that. Make sure its set at Sweetdate > Buddypress > Pages
    Let me know if it helps 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Translation/Laungauges #114370
     Laura
    Moderator

    Helo, try using the plugin Q Translate X and its addons, its very powerful plugin that allows you to add a language switch menu item at Appearance > Menus

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Force login and hide admin bar not working #114369
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Does not take billing info #114368
     Laura
    Moderator

    Hello, they will see the membership level screen once they login, if not they will see it again each time they try to access to a restricted area 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Main header fixed position on scroll #114367
     Laura
    Moderator

    Hello, did you change something at your site? I mean, theme files, like the menu code etc
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Version: 2.9.3 #114364
     Laura
    Moderator

    Hello, what did you update?
    You should never update the child theme, if you did, try to request a backup form your hosting or you will lose your changes.
    Updates are only for main theme.
    If you updated the main theme only and Child theme is not on your list, please share ftp and admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to translate specific string #114363
     Laura
    Moderator

    Hello, have you tried using the plugin Loco Translator?
    If yes, did you try to click the button SYNC at the language editor screen?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: when u like a place #114362
     Laura
    Moderator

    Hello, i didnt understand what you wanted to do, can you explain it a bit more? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Porftolio tiles cut in half with video #114361
     Laura
    Moderator

    Hello, we are checking it out at the other topic and will surely fix the issue, please follow that topic until there is a fix 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, have you tried deactivating some plugins and testing again?
    Please also try the plugin BP Disable Activation Reloaded
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to setup restrictions for free members? #114359
     Laura
    Moderator
    Not marked as solution
    in reply to: Search #114358
     Laura
    Moderator

    Hello, the issue is that you only have 1 listing, so there is not much listings that the plugin can use to add a zoom to the map.
    About the second issue, please check at Appearance > Widgets and you will find the search widgets at geo directory sidebars 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Items not showing in Cart #114357
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: FUll screen for Responsive Slider video layer #114356
     Laura
    Moderator

    hello, please try revolution slider plugin, you can set it up to be full width at the slider settings and you can add it to any page using visual composer element ” Revolution Slider ”

    Let me know if it helps 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Portfolio #114355
     Laura
    Moderator

    Hello, do you mean to use visual composer with portfolio?
    Can you explain a bit more what do you need? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change size of icons? #114188
     Laura
    Moderator

    Hello, can you add the code so i can see it? right now i do not see any icon

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woocommerce product page #114172
     Laura
    Moderator

    Hello, please check at
    Theme Options > Woocommerce for related products and alike products
    For the reviews check at Woocommerce > Settings > Products – Reviews
    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove timestamp from birthday #114062
     Laura
    Moderator

    Hello, so is not the one you are using for Age?
    If it is, mark the show age instead of date at sweetdate options
    Let me know 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html for speed optimization tips
    About the other issues:

    – Gender issue, disable matching fields ( leave them empty ) at Sweetdate > Buddypress ( that should work ) and check hat you have gender matching also deactivated at Sweetdate > Matching ( first try to disable the matching then if not working disable the matching fields )

    Recommended width, anything above 1000px

    About SSL, 2 options.
    – Disable SSL
    – Contact hosting about the issue

    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, the mag? Magazine demo?
    You can always check http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html for some speed optimization tips 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Product image issue #114058
     Laura
    Moderator

    Hello, please check this thread https://wordpress.org/support/topic/woocommerce-product-images-blurry-and-not-fitting
    Let me know if their solutions work 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, then at Users > Profile fields, add the ones you want to Base group, and edit them and check required 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to limit amount of words in profile section #114056
     Laura
    Moderator

    Hello, as you can see in the code, for About field, 200, and for default fields, 20 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Redirect after activation #114055
     Laura
    Moderator
    Not marked as solution
    in reply to: like icon positioning. #114054
     Laura
    Moderator

    Hello, i see what you mean, as its a customization request, please try to hire a developer that can do this for you as right now we only do small modifications related to custom requests 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BP profile Tab #114053
     Laura
    Moderator

    Hello, that is an usual object cache issue, if you have object cache enabled or a cache plugin enable,d try to deactivate it and test again 🙂
    btw, glad you resolved the other issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: query today's posts #114052
     Laura
    Moderator

    BTW, Thanks you for the nice comment 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: query today's posts #114051
     Laura
    Moderator

    Hello, i will let @radu take a look, i am sure he will be happy to help you with that small issue 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login to demo backend #114050
     Laura
    Moderator

    Hello, yes click at SYNC to add the strings that are not there
    Let me know if that works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try by adding this to style.css at child theme

    COPY CODE
    
    div#avatar-to-crop img {
        width: 280px !important;
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Ajax search cant search profiles.. #114047
     Laura
    Moderator

    Hello, so the issues is that you want to make that image bigger?
    Let me know exactly what do you need so i can help you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Posts on home page not showing proper image #114046
     Laura
    Moderator

    Hello, try adding this to style.css at child theme, and use the featured image option

    COPY CODE
    
    .single .format-standard .article-media, .single .format-image .article-media {
    display: none;
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pop up Module log in #114045
     Laura
    Moderator

    Hello, you can find that at page-parts > general-popups.php 🙂
    Let me know if i can help you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change Status Icons on HomePage #114044
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header full image instead of logo #114043
     Laura
    Moderator

    Hello, try to place this css at style.css and delete the code i sent you before

    COPY CODE
    
    @media screen and (min-width: 800px) {
    .kleo-main-header.header-centered {
        background: #FF33CC;
    }
    ul#menu-main-menu {
        background: white;
        width: 1640px;
        margin-left: -2%;
    }
    }
    

    Let me know if you still face any issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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