Forum Replies Created

Viewing 40 posts - 16,961 through 17,000 (of 25,000 total)
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  • in reply to: Image of Couple Not Appearing #114042
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: sticky menu #114041
     Laura
    Moderator

    Hello, i think it will be all css, so will be placed at style.css file, at child theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 2 “top-bar”s on iphone #114040
     Laura
    Moderator

    Hello, please try adding this to the code

    COPY CODE
    
    div#top-social a {
        z-index: 1;
        position: relative;
    }
    

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Upgrading to BuddyApp #114038
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello @thannah, can you create a new topic about this and share admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: facebook login not working #114036
     Laura
    Moderator

    Glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Register #114035
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Site wide notifications #114033
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: mobile plugin wanted #114031
     Laura
    Moderator

    Hello, sweetdate is already responsive, that means its already optimized to be viewed by any device 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Invite Friends #114030
     Laura
    Moderator

    Hello, i do not know much about that feature, didnt see any invite members plugin before, so i suggest to hire a developer to create it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Sorry, password still nto working, maybe i am doing something wrong?
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i can check the product description issue if you share more details, screenshots 🙂
    About the customization change, its a custom request and right now we are focused on fixing theme related issues, so we do not offer custom requests, just small changes
    About the sizes, i need the admin credentials to check that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sensei Paid Courses #114026
     Laura
    Moderator

    Hello, it is a very weird issue, do you have any restriction set for that admin user?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Popular members #114025
     Laura
    Moderator

    Hello, buddypress popularity is the count of friends that the user has, right now cant be edited as its a core file.
    Maybe a developer could build a change for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Responsive menu fix #114023
     Laura
    Moderator

    Hello, for top menu try the following css code, inside style.css of child theme

    COPY CODE
    
    .top-menu.col-sm-12.col-md-7.no-padd {
        margin-top: -33px;
    }
    

    About the first issue, what devices do you use?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customizer issues with mobile responsive size #114022
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Paid Memberships Pro #114018
     Laura
    Moderator

    Hello, right now that is not available, but maybe a developer could do this for you 🙂
    I suggest envato studio
    This feature is not available right now, but it could be in the future

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile with payment #114017
     Laura
    Moderator

    Hello, as @vinz98 said, that is the normal procedure 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove elements #114010
     Laura
    Moderator

    Hello, about sharing, please check geodirectory options, it should allow you to delete it, or check Appearance > Widgets
    If not working let me know and i will give you the proper css code 🙂
    About the new york issue, please try by contacting geodirectory team about this issue.
    For the sidebar, you can manage att widgets from Appearance > Widgets

    Theme strings and plugins strings can easily be changed by using Loco Translate plugin https://wordpress.org/plugins/loco-translate/
    A small introduction on how translations work
    Translatable strings can come from the theme or from the installed plugins. You need to translate the theme or the plugin depending on what section of the site your string is found.

    For example if your string is on your BuddyPress profile then most probably you will need to translate BuddyPress plugin. If you are on the Forums section of your site then bbPress plugin should be the one that needs to be translated. Another example is the rtMedia plugin that adds the Media links to BuddyPress and if you want to translate it then this plugin will contain the string.
    Follow these steps to get you started:

    • Install Loco Translate plugin
    • Go to the plugin dashboard: WP Admin – Tools – Manage translations
    • Find the theme or plugin in the list.
    • If the language isn’t already in the list then click Add new language, choose your language and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ).
    • Press SYNC button to synchronise your translation with the provided .pot file
    • Search for the string you want to translate and add your translated string.
    • Press Save when you finished your translation.

    Note: You will have to set the language for your blog from WP-admin – Settings – General -Site Language – Choose your language

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Import KLEO Business Directory #114009
     Laura
    Moderator

    Hello, please check at GeoDirectory locations, you should be able to edit them. if not working please try to contact geodirectory team as they would be more familiar with this kind of issues
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Glad it worked 😀

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Code For Coloured H1 #114006
     Laura
    Moderator

    Hello, sorry for the delay, i have reviewed your topics and quite all of them request custom services and right now we are very busy and can offer only small changes, please try to contact a developer about your customizations, let me know if you have any issue related to the theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Borders wont save #114005
     Laura
    Moderator

    Hello, please try the following css at style.css of child theme

    COPY CODE
    
    .wpb_column.vc_column_container.vc_col-sm-4.vc_col-has-fill {
        border: 1px solid white;
    }
    

    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try adding this to style.css of child theme

    COPY CODE
    
    #main p {
        font-size: 18px;
        line-height: 24px;
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Register Link #113999
     Laura
    Moderator

    Hello, that appears when clicking at the activation link? Please check you have the correct pages at Settings > Buddypress > Pages 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Issue with child theme appearance after update #113998
     Laura
    Moderator

    Glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, sorry for the late reply, please wait for an answer before posting more as our system orders the topics by delay on response and if you post after a day without a reply then our system counts your last post and moves your topic to the bottom of the list.
    About your issue, i have reviewed it and i couldnt even login to the backend, then i suppose the user you shared with me is not an admin and also seems like your website might be running some access restriction plugin, maybe a private plugin.

    Please do the following steps and let me know:
    1- Deactivate all plugins that are not required by the theme
    2- Test if you still have the same issues
    3- If its indeed a woocommerce issue, please try using a default wordpress theme to see if the plugin its related to the theme or any custom code added to the child theme.
    4- Provide me with admin credentials if nothing of the above works. By admin credentials i mean access to wp-admin, backend

    Thanks you and again, sorry for the delayed response. 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu Position #113952
     Laura
    Moderator

    Hello, if that happens could be because they didnt login for the first time 🙂
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Custom menu for portolio items and Forums #113951
     Laura
    Moderator

    Hola, los items de portfolio no muestran el cambio de menú? En las opciones me refiero
    Si quieres puedo mirarlo, necesitaria acceso al wp-admin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to remove extra space below the slider #113950
     Laura
    Moderator

    Hello, changed, let me know if it works 🙂 Remember to clean cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Display Members Of Particular Taxonomy #113943
     Laura
    Moderator

    Hello, right now we do not offer custom services, but maybe at envato studio you can find a good developer 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, i can try to do that, can you share access to the backend? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Slider revolution and Call to Action element #113939
     Laura
    Moderator

    Hello, you should have them both in the same row, it should overlay 🙂
    Let me know if you want me to check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Adding friends and groups #113934
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Default Filter for Activity Stream #113907
     Laura
    Moderator

    Hello, check if the code is still there, maybe it shows older entries
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Make profile picture bigger #113893
     Laura
    Moderator

    Hello, by default buddypress adds the message and add friend button.
    You do not see them? If so, check you have all features enabled at Settings > Buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sign up problem #113878
     Laura
    Moderator

    Hello, sorry for the delay and thanks you for your patience. 🙂
    I just logged in and didnt see any issue, can you describe a bit more?
    If you face any issue at the registration page try the following:
    – Deactivate some plugins and test again
    – Install the plugin BP Disable Activation Reloaded

    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: space between main menu and logo #113859
     Laura
    Moderator

    Hello, can you share a link so i can see it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to show the cityname in the members list #113834
     Laura
    Moderator

    Glad it worked 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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