Forum Replies Created

Viewing 40 posts - 17,881 through 17,920 (of 25,000 total)
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  • in reply to: White Space when using main-section background image #106960
     Laura
    Moderator

    Hello, i do not see it, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Site still extremely slow #106956
     Laura
    Moderator

    Hello, please follow this guide http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html
    Let me know if it helps 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Privacy Policy, Terms of Use, Affiliate Disclaimer #106954
     Laura
    Moderator

    Hello, you can paste the privacy policy in a page, then at Appearance > Menu create a new menu and call it it for example Footer Menu, then add your privacy policy page.
    At Appearance > Widgets, add to the footer column, the widget custom menu, and select your new menu. Save and you will have a link to your privacy policy page at the footer

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Move text from Group shortcode #106945
     Laura
    Moderator

    Hello, can you explain a bit more? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide visibility tab #106943
     Laura
    Moderator

    Hello, do you mean the edit visibility that appears for each field at the profile?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hi, top menu is not appear when I log in as members. #106941
     Laura
    Moderator

    Hello, please let us know if you manage to resolve it with them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: GeoDirectory search #106940
     Laura
    Moderator

    Hello, try deleting geodirectory and installing it again ( THIS WILL DELETE SOME OF YOUR GEODIRECTORY SETTINGS ( not categories ))

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: JCH optimize Pro error, page start in middle not top #106939
     Laura
    Moderator

    Hello, running a wordpress site means running js, css and php files, that plugin might be minifying them, creating issues.
    Please follow this guide http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html
    To speed your wordpress site without issues

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme load speed #106938
     Laura
    Moderator

    Hello, i’m here to help you, i think its very weird what your hosting told you, because visual composer is the most used page builder and slider revolution its the most famous slider plugin, also the activity stream of buddypress is used by the 90% of buddypress users, so that means every website that use those plugins would be slow, and that is not logic.

    Let’s get to the real problem, please share admin credentials and login url of WordPress
    I will try to figure out what is happening and optimize your site, if there is still an issue, then it will be your server and you will need to migrate, but let’s first check it out.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hide certain events from activity stream #106937
     Laura
    Moderator

    Hello, have you tried https://wordpress.org/plugins/buddypress-block-activity-stream-types/ ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile Responsiveness for Revolution Slider #106936
     Laura
    Moderator

    Hello, please try again, updated visual composer, k elements and revolution slider

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile Responsiveness for Revolution Slider #106924
     Laura
    Moderator

    Hello, sorry for the delay, i’m trying to figure out what is the issue as it seems that it only appears for you, will let you know soon

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sitewide Notices To homepage #106923
     Laura
    Moderator

    Hello, glad tat you could resolve it. What kind of services do you mean?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 3.9 adding some margin to titles? #106922
     Laura
    Moderator

    Hello, i see, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Logging #106918
     Laura
    Moderator

    Hello, could you share your fix? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Unable to access Theme Options on Multisite Install #106916
     Laura
    Moderator

    Hello, i see, it could be related to a third party plugin, did you try using the main theme?
    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to map the about me “Slogan” #106884
     Laura
    Moderator

    Glad it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Page background color #106882
     Laura
    Moderator

    Hello, just add this to style.css of child theme

    COPY CODE
    
    .page-id-170 #ncf-body-bg {
        background: #4f4f4f !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Show ajax search in menu only when logged in #106874
     Laura
    Moderator

    Hello, add this to header.php of child theme, let me know if it works
    <?php if ( is_user_logged_in() ) { } else { ?>
    <style type=”text/css” media=”screen”>
    li#nav-menu-item-search {
    display: none;
    }
    </style>
    <?php } ?>

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Open link in new window #106778
     Laura
    Moderator

    Hello, as its not a theme issue i can just suggest to hire a developer or as you said add target=”_blank” to your url

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: INTERNET EXPLORER bad visualization #106777
     Laura
    Moderator

    Have you tried updating your browser to IE10?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: New Member do not show in BP Activity Stream #106776
     Laura
    Moderator

    Hello, i mean using buddypress registration instead of Memberpress
    Also please update to 4.0 if you didn’t do it already

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change the 3 column widths #106775
     Laura
    Moderator

    Hello, you may need to hire a developer to do custom style changes for you as we can help with theme issues and small changes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Picture Gallery not working properly #106774
     Laura
    Moderator

    Hello, please update to 4.0 and let me know if you still have the same issues

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Change Clour #106773
     Laura
    Moderator

    Hello, you can use this css code and customize it changing color codes 🙂
    Add css to style.css of child theme

    COPY CODE
    
    .form-search {
        border-left: 10px solid rgba(0, 0, 0, 0.3);
        border-right: 10px solid rgba(0, 0, 0, 0.3);
    }
    .form-header {
        border-left: 10px solid rgba(0, 0, 0, 0.3);
        border-top: 10px solid rgba(0, 0, 0, 0.3);
        border-right: 10px solid rgba(0, 0, 0, 0.3);
    }
    .form-search, .form-header, div.alert-box, div.pagination span.current {
        background: rgba(47, 47, 47, 0.95);
    }
    .form-search.custom div.custom.dropdown a.current, .form-search.custom input[type="text"], .form-search.custom input[type="password"], .form-search.custom select {
        background-color: #000000;
    }
    .form-search.custom div.custom.dropdown a.selector, .form-search.custom div.custom.dropdown a.current, .form-search.custom select {
        border: solid 1px #000000;
    }
    .form-search.custom input[type="text"], .form-search.custom input[type="password"] {
        border: 1px solid #000000;
    }
    .form-search .button {
        background: #000000;
        border: 1px solid #000000 !important;
        float: left;
        margin-right: 5px;
    }
    .form-search .notch {
        border-top: 10px solid #2D3134;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: MORE INFORMATION ABOUT REDIRECT #106768
     Laura
    Moderator

    Hello, you could also use peter’s login redirect plugin
    But for the profile complete redirect you will need to hire a developer

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Changing product page background color and thumbnail size #106767
     Laura
    Moderator

    Hello, just add the following css codes to style.css of child theme

    COPY CODE
    
    .woocommerce div#main-container {
        background: white;
    }
    .related-wrap .kleo-carousel li {
        width: 450px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: URL for Password Reset Not Working #106765
     Laura
    Moderator

    Hello, first try to update the theme to 4.0, then if still doesnt work, contact hide my wp support about this issue as its a compatibility issue with buddypress

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add referring page to floating contact form? #106754
     Laura
    Moderator

    Hello, not available right now, maybe a freelancer could do it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: buddy press mobile menu problem #106753
     Laura
    Moderator

    Hello, please don’t duplicate posts, it’s not allowed and just makes it difficult for us. Let’s continue this at the other post 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sensie redirect #106752
     Laura
    Moderator

    Hello, you can use login redirection but course redirection, i think it would need some custom code, if its not already at sensei options

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Free Membership #106751
     Laura
    Moderator

    Hello, you could have 1 membership set to be free, or more memberships free, but will need to change actual user memberships manually

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Menu profile #106750
     Laura
    Moderator

    Hello, to translate you should use the plugin Loco Translator, never edit theme files or your changes will be lost in future updates

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo portfolio hierarchical categories proper display ? #106748
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Remove hearts on profile page #106739
     Laura
    Moderator

    Hello, just add this to style.css of your child theme

    COPY CODE
    
    .circular-item {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Lazy loading of posts #106738
     Laura
    Moderator

    Hello, i think that jetpack has that infinite scroll feature, or you could use any other plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: image not displaying properly #106737
     Laura
    Moderator

    Hello, your profile seems to be customized, try to delete the changes you did as the button issue could be related to your custom code

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: jquery library #106730
     Laura
    Moderator

    Hello, just tested in my development site, default sweetdate installation and the plugin works, it may be related to third party plugins you added, try deactivating them and testing again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo Update + GeoDirectory #106725
     Laura
    Moderator

    If you updated geodirectory and that happened is a plugin issue, if it happened after theme update then it could we an issue related to the theme, 4.0 has many improvements and bug fixes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Align the home page image #106721
     Laura
    Moderator

    Hello, this is what i see, attached

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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