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Radu
ModeratorI see, if you clear cache of the phone or try form incognito mode it’s the same ?
Can you please provide admin credentials to take a closer look ?
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2017 at 19:00 in reply to: New wordpress makes it so cant see cover art in media browser #155629Radu
ModeratorThat’s strange I using latest wp version and I’m able to see media file preview (thumbnail) in the media. Maybe it’s a environment problem ? (server) using default wp theme you encounter the same ? if yes it means that has nothing to do with the kleo theme
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
I saw also the wp-admin and wp-login http://www.thegreenpeople.es/wp-login.php / http://www.thegreenpeople.es/wp-admin/ shows a 404 page or ERR_TOO_MANY_REDIRECTS error, you have added some redirect rule in child theme ? or in htaccess ? try to rename the htaaccess file you can find the file in your root wp installation and also de-activate the child theme and rest of the plugins for the testing propose, do those all at once

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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi @fakhari95,
You should add in quick css area this css body,a,b,h1,h2,h3,h4,h5,h5 { font-family : ‘DroidArabicNaskh’; } or with important declaration body,a,b,h1,h2,h3,h4,h5,h5 { font-family : ‘DroidArabicNaskh’ !important; }
I’ve saw that you have loaded the font to the website and you and you should only to add that css to wp-admin -> theme options -> general settings -> quick CSSCheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorOk, using that it should be ok loading the CSS into head, it cannot causes problem, but be with eyes on that and let me know
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 14, 2017 at 18:26 in reply to: Cannot complete checkout with Paid Membership Pro and Braintree #155622Radu
ModeratorHi,
We are rewiting the default pmpro template and in this case if you want to use the default pmpro checkout logc you should create in your child theme a folder named paid-memberships-pro and inside it create a folder named pages and inside create a file named checkout.php in that you will paste this content : http://pastebin.com/raw/ZveF1DAX
PATH : wp-content/themes/sweetdate-child/paid-memberships-pro/pages/
In this way you will have same checkout form like using default wp theme
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionRadu
ModeratorHi,
Please let me know the page where the forms are shown and the problem occurs
Provide also the wp admin access login in a private reply to can take a closer look
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorYou’re welcome
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHI,
Please take a look now it should be ok, when you activating the child theme in the logo retina input was nothing now I’ve added same logo in the retina field in child theme and I cannot reproduce the issue
Let me know
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Sorry for the late reply we already work on this, we have noticed from some time this bug and it’s added to our bug/improvement list, please wait 1-2 weeks until we implement the solution.
We apologise for this inconvenience and we try to fix this soon as we can
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Please add this CSS
COPY CODE@media (max-width: 991px){ .header-two-rows #header .is-sticky {margin-top: -35px !important;} }The CSS will be added to wp-admin -> theme options -> general settings -> quick CSS
Let me know
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 13, 2017 at 19:10 in reply to: Use custom URL on Masonry Grid OR integration of Post Masonry Grid with WP Gallery Custom Link #155531Radu
ModeratorI don;t think that update will can help you related to your project since it’s a custom thing.
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorOk let me know
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorMaybe it’s a problem between that plugin and buddypress and we cannot fix that’s since it’s not a theme problem, so please test with the plugin activated and the default wordpress theme and see if you encounter same issue
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
You see that white line at the top only when you are using visual composer frontend editor? As guest use that isn’t visible.
Did you have transparent header for that page or sitewide from theme options -> header options -> Transparent Main Menu ? if yes try to switch to no and check again, but I repeat if you see the white top bar only when you are using frontend editor this can be a cause.Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
You can load your desired font to the website using this method : https://archived.seventhqueen.com/forums/topic/how-can-register-japanese-font
the body font can be changed using this CSS
body {color:red !important;}
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
I cannot login to your dashboard, while logging I receive this
ERROR: Your account has been marked as a spammer.
But what it;s ueber-uns slug ? it belongs to some plugin ?
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorYou’re welcome
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorThe dynamic.css file it’s generated in certain cases like:
theme activate, theme save options, customized save changes and theme update.
It’s ok with the function provided above ?
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Please have a look now, it displays as it should,
I’ve installed the child theme on the site and I’ve added the content.php file into it and replacing the kleo_excerpt by the_content() function at line 69.
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorFrom here that can be changed,
replace {heading} with h3
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionRadu
ModeratorHi,
Let me know if you want to change the marked title from the screenshot

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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 10, 2017 at 18:11 in reply to: Use custom URL on Masonry Grid OR integration of Post Masonry Grid with WP Gallery Custom Link #155338Radu
ModeratorHi,
This it’s something custom and advanced job our support cannot help you with custom development, it implies to modify core visual composer files.
I recommend you to hire a developer to achieve that.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorI know that but for the debugging procedure you should test, if you encounter the same issue using a WordPress default theme it means that this issue isn’t related to sweetdate theme and you should ask about that on the buddypress forums, another alternative it’s to disable all plugins excluding buddypress and checking again if still encounter the issue.
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionMarch 10, 2017 at 17:46 in reply to: Links from top of the menu and social menu not working in Chrome and Firefox #155334Radu
ModeratorHi,
I cannot reproduce your problem, https://drive.google.com/file/d/0Bxo5b6iHWRMwaDBCd2FFSTFpVWM/view
Using chrome clicking to the main menu it’s possible.I need to know the steps to can reproduce and fix that, but if using same browser on our demo you are able to click to menu it means that a plugin or a css/php modification to your site can causes that.
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
Let me know if with only KLEO and Geodirectory plugin active (not other addons and plugins activated) you are able to see the photos carousel, but make sure to have more than one photo for the listing that you test.
Let me know
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
The dynamic.css file it’s generated after you press save changes in theme options, as you can see the file remains physically on the server but isn’t accessible via http and if the folder isn’t writable the styles will be rendered in head instead of dynamic.css file.
Try to add this function to child theme
COPY CODEfunction handle_rendering_css() { add_action('wp_head', 'kleo_custom_head_css'); } add_action('init', 'handle_rendering_css');The function needs to be pasted in wp-content/themes/kleo-child/functions.php
This will render also the css to the head
Let me know if the problem continue to happens using that snippet
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
You encounter this issue even if you are using default wordpress theme ?
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RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorHi,
You should edit the columns with visual composer and to set the desired width for mobile
see this small video guide : https://drive.google.com/file/d/0Bxo5b6iHWRMwcjJ6N2FNeDhOeHM/view
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionRadu
ModeratorGreat
Have a nice day
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R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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