Forum Replies Created

Viewing 40 posts - 921 through 960 (of 8,607 total)
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  • in reply to: Error with LESS compilation #119900
     Abe
    Keymaster
    Not marked as solution
    in reply to: Kleo problem upon recent update to 4.05 #119804
     Abe
    Keymaster
    Not marked as solution
    in reply to: Fatal Error on initial install #119802
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster

    Hi, I don’t know what to say about your issues, now I don’t even know what the problem was 🙂

    Try to do a clean install or update all plugins since I don’t have any problem on my test sites….

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Kleo theme not working CAN YOU PLEASE HELP US #119560
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster

    Hi, we will be adding support for that in the next updates. Probably a month or so.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Dynamic.css loading problem #119557
     Abe
    Keymaster

    if is rendered inline then it is not registered as a css file that loads

    Example of css style

    COPY CODE
    
    <link rel='stylesheet' href='//seventhqueen.com/support/wp-content/plugins/bbpress-vip-support-plugin/templates/css/bbps-style.css' type='text/css' media='all'/>
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Customizer issues with header background #119360
     Abe
    Keymaster

    Hi there, sorry for the late reply. I think it could be related to PHP 7 if you have it in your environment. Try to switch to php 5.x if that is the case.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Super slow, super annoying and super time-consuming #119359
     Abe
    Keymaster

    Hi there, P3 Plugin Performance Profiler is not something you can relate on for those statistics.
    Please follow my advice since our theme is very well coded:
    “To see if the theme is actually causing this, just enable the default WordPress theme and do the same test and see the results. I am sure that KLEO is not affecting the load time in a way you described it.”

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Error after updating to 4.04 #119355
     Abe
    Keymaster

    Hi there, have you found the cause of that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Another installation #119346
     Abe
    Keymaster

    We don’t have something like that in the theme. Maybe you can find a plugin for that

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    hi, please search for pmpro shortcodes.

    Shortcode Examples
    [membership]
    Will show up for all members
    [/membership]
    [membership level=”1″]
    Will only show up for level 1 users
    [/membership]
    [membership level=”1,2,3″]
    Only show for level 1, 2, or 3 users
    [/membership]
    [membership level=”0,-1″]
    Show for anyone not in level 1, including non-members and visitors.
    [/membership]
    [membership level=”0″]
    Will show up for non-members and non-logged in site visitors.
    [/membership]

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Avatar Uploads #119341
     Abe
    Keymaster

    hei @BajaPablo
    Radu’s answer is correct. That is the template to change on your server, content-none.php

    I don’t think there is something we can do since it is a simple process, just to edit that file on your server in the correct location. Make sure you are editing the right file please. Whatever you write there should reflect on your site. If that does not happen then you are not editing it in the correct path or something else like caching is preventing it to show.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Keep Side Menu Hidden #119289
     Abe
    Keymaster

    Will do some tests these weeks and come with a solution for sure.

    Thank you

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Dynamic.css loading problem #119284
     Abe
    Keymaster

    Maybe you don’t have write permission to the /wp-content/uploads/custom_styles/ folder
    if is rendered inline then it is not registered as a css file that loads
    If the file does not exist the it will try to generate it and the file is deleted when theme options is changed

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Kleo theme not working CAN YOU PLEASE HELP US #119283
     Abe
    Keymaster
    Not marked as solution
    in reply to: home page news magazine visual composer not working #119282
     Abe
    Keymaster

    I haven’t said (Dashboard / Updates

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi, try over FTP to rename current theme folder and upload the new one, this way you will have a fresh theme folder with all files rewritten.

    Let me know how it went

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Buddypress menu background color #119249
     Abe
    Keymaster
    Not marked as solution
    in reply to: home page news magazine visual composer not working #119127
     Abe
    Keymaster

    It is in the latest KLEO update as I said from Appearance – Install plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Change the scrolling speed #119116
     Abe
    Keymaster

    Hi there, I did a small improvement for you but you need access to the link so you can set a speed data attribute like:

    COPY CODE
    
    <a href="#section-in-page" class="kleo-scroll-to" data-speed="2000">MY LINK</a>
    

    The speed attribute is in milliseconds and in my example above it means the animation to the specific section will take 2 seconds.

    Here is the modified app.js and app.min.js to put in you theme in assets/js

    Will be included in the next update too.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    in reply to: Removing Post Meta #119111
     Abe
    Keymaster

    Have you checked Theme options – Blog – Meta settings?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Anchor to tab #119110
     Abe
    Keymaster
    Not marked as solution
    in reply to: Avatar Uploads #119109
     Abe
    Keymaster

    Hi there, we are the author and you are talking to the author’s support staff.

    Probably there is just a miscommunication problem between you and Radu.
    I saw you have some queries and as Radu mentioned before we can help you with theme problems but not with customisations requests, and I am sure you understand what theme support means.

    1. Fix the “too many fields in the matching profile match set-up” and please repair. If I need to eliminate or temporarily disable that plug-in to make future changes let me know.

    — Please edit your fields from WP admin – Users – Profile fields ( this should be handled by you and not us since it is your site to customise)

    2. I need terms and conditions and privacy policy enabled and customization by me for context changes. You are asked to check a box “I agree to terms and conditions” when registering and I can’t find them anywhere! Terms and conditions should be on the register pages and privacy policy on the contact page right?

    — That should be assigned to a page from your site(just create that page) in WP admin – Sweetdate – Miscellaneous – Terms and conditions page

    3. I need the reCaptcha on the little pop up register page resulted from the top little signup button, I have it installed on the main register page but I need it in both places.

    — on the register popup there is no need for a recaptcha input since it is just a middle step that gets you to Buddypress register page and no submissions are done from the popup. SO add a buddyPress recaptcha plugin that shows the verification on the actual Register page.

    4. Also the message to non-registered visitor is not very pretty on the blog page – “Apologies, but no results were found. Perhaps searching will help find a related post.” with the search field. I would like to be able the change that to “This content is available to higher membership levels only” without the search field.

    — This should be done by you and you need to edit theme templates like search.php but that message comes when the result brings no posts to the user. Probably you have some post restrictions and they get filtered but you need to extend theme functionality on your own if you need customisations.

    5. Please take a look at the site and suggest ways to improve it and make it more simplified yet functional. I am trying to make the site simple to navigate and user friendly.
    Thank you for your excellent service to date!

    I hope I clarified things for you and please try to reach a programmer for things that you need to extend based on our theme.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Translation contribution #119104
     Abe
    Keymaster

    Hi, edit the Home page from your admin area.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Anchor to tab #119101
     Abe
    Keymaster
    Not marked as solution
    in reply to: Anchor to tab #119087
     Abe
    Keymaster
    Not marked as solution
    in reply to: Dynamic.css loading problem #119086
     Abe
    Keymaster

    I see you are using a lots of modifications and the css is loaded in the header and the dynamic css is not even registered. Please make sure you have the latest theme update and disable any extra plugins or caching.

    The thing is that KLEO only regenerates the dynamic css when you re-save theme options, otherwise it does not get removed.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: BuddyDrive and BuddyPress ID #119085
     Abe
    Keymaster
    Not marked as solution
    in reply to: Illegible group descriptions – Pre Sales #119031
     Abe
    Keymaster

    Glad to hear that and thanks for the nice words 🙂

    Until we add a VIP support option you can buy us a beer from this link https://archived.seventhqueen.com/buy-us-a-beer

    All the best

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: jquery syntax error, unrecognized expression #119025
     Abe
    Keymaster

    That url is normal to be forbidden since you are loading a directory 🙂 Why would you do that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Dynamic.css loading problem #119024
     Abe
    Keymaster

    I just looked at your site and there is not 404 for the dynamic css resource

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Fatal Error on initial install #119022
     Abe
    Keymaster
    Not marked as solution
    in reply to: Top Menu – Wraps Into Main Menu #119013
     Abe
    Keymaster
    Not marked as solution
    in reply to: Problems due to WP update #119009
     Abe
    Keymaster
    Not marked as solution
    in reply to: Anchor to tab #118996
     Abe
    Keymaster
    Not marked as solution
    in reply to: home page news magazine visual composer not working #118843
     Abe
    Keymaster

    Hi, please make sure to update to KLEO 4.0.6 and also Visual composer and other plugins from Appearance – install plugins

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: K-Elements Members Grid does not filter member_types #118837
     Abe
    Keymaster
    Not marked as solution
    in reply to: Dynamic.css loading problem #118831
     Abe
    Keymaster

    Hi there, we already fixed that and should be available in KLEO 4.0.6

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Visual Composer is not working on members dashboard #118776
     Abe
    Keymaster
    Not marked as solution
Viewing 40 posts - 921 through 960 (of 8,607 total)

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