Abe

[Abe]

Thank you. We are doing some changes to the KB section and populating it with more articles so the links changed a bit.

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[Abe]

Hello, thank you very much for the tip. I will check that and make the addition to our restriction plugin.

All the best

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[Abe]

Thank you. You too.

PS: Don’t forget to rate our theme 5 stars on Themeforest if you like our work.

All the best

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[Abe]

I had disabled some plugins and changed the wp language to English. You can reactivate them and make your settings as you need

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[Abe]

well… you somehow edited the allowed elements from VIsual composer settings and it was disabled.

http://7thqueen.com/public-files/gabi/2015-11-19-km1ab.png

Now it appears.

It was really hard to debug since it was not related to our theme

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[Abe]

Hi there, we do not do phone call support since we want to have a history for our tickets and it is not productive. Please ask me here you questions here and I will gladly help.

The idea with the homepage is that you can go to WP admin – Pages, edit the Home page and there you will see the text to edit. This should be basic wordpress editing and nothing specific to the theme. Also check out the Theme options from WP admin – Sweetdate

You can make printscreens to show me those words locations you want to change

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[Abe]

Sure, I will definitely to some tests and see where the problem comes from

Thanks for your patience.

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[Abe]

Hello, Maybe K-elements version is old. If you have the latest Kleo 3.1 version, delete the K-elements plugin from the PLugins page and then install it again

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[Abe]

PHP Fatal error: Allowed memory size of 33554432 bytes exhausted

This means you need to increase php memory limit in your php.ini config

You should increase it to recommended 128MB

Cheers

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[Abe]

Hello, thanks for your purchase.

That us strange and you should check what errors you get in the server log. Maybe uou need to increase php memory limit

Cheers

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[Abe]

Hello. Thanks for the code. We will definitely consider it for our next release

Cheers

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[Abe]

Thanks for your suggestions and we will definitely keep them in mind.

Moving ticket to feature requests

Cheers

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[Abe]

Hi, thanks @sharmstr

Right now you can stick with our plugin functionality and next week we will be updating the plugin to somehow use the bp default functionality and make a smooth transition

Cheers

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[Abe]

I don’t see anything relevant in the error log. @andrei please do a test with rtMedia enabled/disabled to see if is really the plugin or our theme that is causing the problem

Thanks

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[Abe]

In your page there is a google maps script loading which is calling the csi.gstatic resources.

Disable some plugins to remove that since Kleo isn’t adding it
Here is the code from your page:

COPY CODE

<script type='text/javascript' src='https://maps.googleapis.com/maps/api/js?v=3.21&sensor=false&ver=3.13.7'>

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[Abe]

hello, that setting is found in Customize – Header – Header styling – Mobile background color
See http://7thqueen.com/public-files/gabi/2015-11-10-lzrzn.png

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[Abe]

Glad to hear. That.

Cheers

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[Abe]

You can mark the reply as private so it is visible only to administrators

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[Abe]

Hi, I have modified the file to replace the content and now you can use in your child theme something like this:

COPY CODE

add_filter( 'sq_ms_before_title', 'my_before_title_widget');
add_filter( 'sq_ms_after_title', 'my_after_title_widget');

function my_before_title_widget() {
   return '<h5>';
}

function my_after_title_widget() {
   return '</h5>';
}

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[Abe]

No problem, glad it is fixed.
PS: I loaded the homepage and you have lots of posts which will decrease the page load. I also saw that they are mostly videos which will slow down the page even more since they will all load from youtube. You can try a plugin for lazy loading videos.

All the best

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[Abe]

Hi, I just fixed it. It was a strange issue but I managed to debug it. It was related to the post metaboxes added by Kleo and a Js error. Now all should be fine and the fix will be available in the next update.

Thanks for your time.

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[Abe]

Yes it is working now

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[Abe]

Okay. this IP responds but those credentials are not working. I need access to the website root folder

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[Abe]

IP address of the server to connect to

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[Abe]

well no.. what is the IP address?

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[Abe]

Can’t connect. the server address I tried was empr.media and it says Connection timed out after 20 seconds of inactivity

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[Abe]

So in your child theme/functions.php you will have to copy the whole code from line 30 that looks like:
‘class sidebar_generator’ until line 475 when the class definition ends.

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[Abe]

Hi, I have modified the file with the sidebar generator class so you can copy the whole class to your child theme if you like and it will load yours.
You will need to edit this file and replace it’s content with the one in the attached file
wp-content/themes/kleo/kleo-framework/lib/class-multiple-sidebars.php

This change will be reflected in the next update so no need to worry when updating.

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[Abe]

Hi, have you done some settings do remove jquery from loading? Please provide ftp access to check since I see an Adsense options in Settings that is not WordPress default and I have disabled all the plugins… so that should not be there..

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[Abe]

Hi, you put the html in the root of your site and then install the wordpress site in /project. Make sure that you install wordpress again or check the documentation from wordpress on moving a wordpress install
https://codex.wordpress.org/Moving_WordPress

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[Abe]

Hi, I have moved it in Kleo. That is not possible right now but we are working on it for the next big update. Don’t have an exact ETA but it should be this year.

Cheers

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[Abe]

I will take a look also in a few hours and see where the problem comes from

Thanks

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[Abe]

For sure, I attached it to this message. Hope it helps to achieve your goals.

Also if you like our work and what we do here don’t forget to rate us 5 stars on Themeforest.

Thanks

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[Abe]

Hi, I just opened the link above

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[Abe]

hi, please see this topic https://archived.seventhqueen.com/forums/topic/like-button-for-activity-stream

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[Abe]

Thanks you very much. It will be added in 3.1.1

Cheers

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[Abe]

hi, you should inspect your web error log and see what error is generated. If it is long text please upload it as .txt file instead of pasting it.

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[Abe]

Thank you @sharmstr
I appreciate it. It will be available in Kleo 3.1.1

All the best

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[Abe]

Hi, the latest Kleo version should have fixed that

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[Abe]

I think the full code should be like this:

#top-social li {float: right !important;}
#top-social { float:right !important; }
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