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  • in reply to: IMPORTANT: WordPress 4.4 will BREAK Taxonomy Metadata #89862
     Abe
    Keymaster

    We are working on improving the support experience and we will release some changes next month.
    I haven’t said you should have deducted that.

    Thanks

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    in reply to: Bug in BuddyPress Cover Photo Plugin 1.3.1 #89860
     Abe
    Keymaster

    Hello,
    the change-cover/ link is added by the BuddyPress cover image plugin(BPCP)
    this link will become unavailable once you have BuddyPress 2.4 installed and the latest BPCP plugin and the new one should be change-cover-image/ as it comes from the BP cover functionality

    If you want to keep the BPCP functionality instead of BP core then you need to check “Leave BP Cover plugin functionality instead of BP 2.4 core” but I recommend to stick with BP functionality

    Also Kleo is at 3.1.3 version, try to update and make sure you don’t have any templates overridden in your child theme related to BuddyPress

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    in reply to: Bug in profile menu #89856
     Abe
    Keymaster

    Hi there @manuel, thanks for letting us know about these bugs.

    We are on it and we will give you a fix Monday the latest.

    Have a nice weeked

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: IMPORTANT: WordPress 4.4 will BREAK Taxonomy Metadata #89853
     Abe
    Keymaster

    Hi there, we have notified the plugin author to make a version compatible with WP 4.4 and you will probably need to rely on the WP 4.4 core.
    That plugin should only be used if you want to have a custom header to your woocommerce shop categories, otherwise you don’t need it.

    Cheers

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: HELP ASAP #89848
     Abe
    Keymaster

    Hi, we had some delays but today it will be available. If you have checked in Themeforest to receive email notification when a theme update is available then you will be notified by Themeforest

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    in reply to: WPML Language Switcher – Not there #89680
     Abe
    Keymaster

    Tried to login earlier but it does not work..

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    in reply to: Unable To Complete Registration #89677
     Abe
    Keymaster

    The email should be related to your host config and you should try sending mails trough a SMTP server with a plugin like Easy SMTP.

    That error should be something related to the link you want to access and WordPress core functionality. Try to re-save permalinks from Settings – Permalinks and see if you still encounter it.

    all the best

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    in reply to: Activation – Not Working #89670
     Abe
    Keymaster

    Hi, sorry for the late reply… the topic is very old.

    Normally when you click the activate button your account is activated and you should manually login. If you want to disable the activation process use this plugin https://wordpress.org/plugins/bp-disable-activation-reloaded/

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    in reply to: Paid Membership Pro #89667
     Abe
    Keymaster

    This is the link.. it really works for me 😉

    https://archived.seventhqueen.com/forums/topic/extra-membership-restrictions-how-to

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    in reply to: Break theme options settings #89665
     Abe
    Keymaster

    I also saw that error in the page source on the customizer page. Here it is again

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     Abe
    Keymaster

    Awesome. Glad to hear that.
    Don’t forget to rate our theme 5 stars on Themeforest if you love our work.

    Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi, creating group and registering should work fine with the latest Kleo 3.1.3
    Please use the latest theme update with the latest Buddypress 2.4

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    in reply to: HELP ASAP #89354
     Abe
    Keymaster

    And update will be released today with the fix to be able to select a sidebar for your blog page..

    Cheers

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    in reply to: HELP ASAP #89336
     Abe
    Keymaster

    Hi there, please don’t enter private details in the topic descriptions since they are visible to the public. I have removed them for you.

    So that page is the blog page? the one that you set in Settings – Reading?

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    in reply to: Unable To Complete Registration #89329
     Abe
    Keymaster

    Just found the problem in a buddypress file. Until next update please update the content in this file with the content from the attached file:
    wp-content/themes/buddyapp/buddypress/members/register.php

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    in reply to: Unable To Complete Registration #89303
     Abe
    Keymaster

    Our hosting is a dedicated server but it should enable caching from W3 Total cache plugin once you finish with your changes.

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    in reply to: Unable To Complete Registration #89301
     Abe
    Keymaster

    Hello there, thanks for your purchase. You can manage users in WP admin – Users – Manage Signups.

    That error you mentioned should not happen and I will do a test on my local install to see if I get the same result

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    in reply to: XXX.com ??? #89275
     Abe
    Keymaster

    When I tested your site I couldn’t see that string in the page source code.

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    in reply to: Break theme options settings #89274
     Abe
    Keymaster

    Maybe it is something wrong when the ON-OFF labels for the input switchers are translated … and from what I see they are a bit too long

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     Abe
    Keymaster

    Hi there, indeed it is missing. Please update this file content with the content from the attached file until the next update to fix it:
    wp-content/themes/kleo/lib/plugin-buddypress/config.php

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    in reply to: Homepage Header Conundrum #89254
     Abe
    Keymaster

    Hi, You can use another slider of course.

    Thanks @stan for your answer.

    Cheers

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    in reply to: XXX.com ??? #89092
     Abe
    Keymaster

    As I took a quick look to your site you have a login form that does not come from the theme in the top part of your site and possibly that could be the one you were pointing to.

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    in reply to: XXX.com ??? #89089
     Abe
    Keymaster

    Hello, that shouldn’t be there. Here is how the header-top.php is in the original.

    The only way that could appear in your site is if your site url is in fact xxx.com

    You can give us FTP if you want to take a closer look and help you debug this but we can guarantee that should not be there and it does not come from the theme.

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    in reply to: Cover Photo and Profile Page #89081
     Abe
    Keymaster

    Glad to hear that.

    Cheers

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    in reply to: WPML Language Switcher – Not there #89068
     Abe
    Keymaster

    Hi, sorry for the late reply. Please give me your credentials to check on your site. Mark the reply as private.

    Thanks

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    in reply to: Tab Content #88800
     Abe
    Keymaster

    please rename app.min_.js to app.min.js

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    in reply to: Tab Content #88790
     Abe
    Keymaster

    Hello, just fixed it but unfortunately I haven’t managed to include it in 3.1.2 version. Until next version please replace these 2 attached files from the theme located in assets/js

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    in reply to: Cover Photo and Profile Page #88783
     Abe
    Keymaster

    Kleo update for BuddyPress 2.4 is live and also an update for Buddypress cover photo plugin

    For a job portal we are just doing some research for a new theme demo 🙂 so.. can’t really say right now but the update will be in December

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    in reply to: Cover Photo and Profile Page #88755
     Abe
    Keymaster

    Anyway BuddYpress cover 1.3 will be available also in a couple of hours with a new option in Settings – Buddypress – Settings to re-enalbe plugin functionality over the BP 2.4 core

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    in reply to: Cover Photo and Profile Page #88754
     Abe
    Keymaster

    You say there isn’t the link but I see it there.
    http://7thqueen.com/public-files/gabi/2015-11-24-gglf6.png

    The link comes from BuddyPress 2.4 now in case you have updated BuddyPress and you shouldn’t have until Kleo Update 3.1.2 coming today

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    in reply to: Cover Photo and Profile Page #88751
     Abe
    Keymaster

    Hello, give me an username and password to check.

    On our demo we user Social Articles plugin for that.

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    in reply to: Refund for purchasing Visual Composer separately #88750
     Abe
    Keymaster

    Hello, sorry to hear that. Please contact Envato on this matter since the plugin is sold trough them.

    All the best

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     Abe
    Keymaster

    Hi, please talk at your hosting and ensure you have write permissions since from those errors it seems the php sessions can’t be started

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    in reply to: Call to undefined function __() #88502
     Abe
    Keymaster

    Hi, hopefully @Ginsama reply help.
    Let us know if you need anything else.

    Thanks @Ginsama

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    in reply to: Unable to load Rev Slider demo content #88451
     Abe
    Keymaster

    Hi, we archived it using Osx too. Can’t really say what is causing this.. since I did some tests and the extraction worked.

    We will further inspect and see if we find something.

    Thank you

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    in reply to: How to move social buttons to right top menu? #88450
     Abe
    Keymaster

    Sorry for the late reply. Do you have a link to check?

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    in reply to: What plugin are you using to show ticket status? #88449
     Abe
    Keymaster

    Well we haven’t checked but it should work…

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    in reply to: how to make the homepage (as in a template) #88423
     Abe
    Keymaster

    That page is named Login and is found in WP admin – Pages

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    in reply to: WPML Language Switcher – Not there #88364
     Abe
    Keymaster

    The option should be to add the switch to the Top menu.

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    in reply to: WPML Language Switcher – Not there #88362
     Abe
    Keymaster

    Hello, you should be able to add from WPML settings now. Try it and let me know if it works ok

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