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Viewing 40 posts - 2,321 through 2,360 (of 8,607 total)
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  • in reply to: Can not save in backend #62989
     Abe
    Keymaster

    Hi, I have fixed this for you

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    in reply to: Can not save in backend #62980
     Abe
    Keymaster

    Your server gives random 500 errors.. and I can guarantee is not theme related. It is not the issue of theme options but just letting you know

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    in reply to: 3.0.1 Fatal error: Allowed memory size #62977
     Abe
    Keymaster

    It has been released on Themeforest so please use that since it is a bit different. Thanks

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    in reply to: 3.0.1 Fatal error: Allowed memory size #62973
     Abe
    Keymaster

    please also update to 3.0.1

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    in reply to: Can not save in backend #62971
     Abe
    Keymaster

    I am doing some tests on your site now related to the theme options

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    in reply to: Can not save in backend #62969
     Abe
    Keymaster

    Sidebars should be there. also the footer? what do you mean they are gone? On theme update, only the files are replaced and the database is not affected.

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    in reply to: Problems with KLEO 3.0.1 update #62967
     Abe
    Keymaster

    What display issues, can you please put some screenshots or maybe give access to check it?

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    in reply to: upgrade 3.0 server error #62853
     Abe
    Keymaster

    Hi @aivasov

    please wait for our support team to answer since there is a queue for each topic. You have submitted your question yesterday so please be patient. Not even 24 hours passed and you added it Sunday which is weekend.
    Please see this text in the sidebar:
    “Support is offered Monday through Friday, but please allow up to 48hrs so we can review your request and respond.”

    Cheers

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    in reply to: upgrade 3.0 server error #62849
     Abe
    Keymaster

    @michalzwierz please wait for the update since it has already been submitted and it will be available really soon .. or see my reply above

    Cheers

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     Abe
    Keymaster

    Glad to hear you managed to resolve it. Normally you don’t need that.. unless you have a caching plugin or something..

    Have a nice day

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    in reply to: upgrade 3.0 server error #62831
     Abe
    Keymaster

    If you want the fix now and can’t wait for the update please see this topic: https://archived.seventhqueen.com/forums/topic/problem-activating-pm-pro-bbpress-addon-with-kleo-3-0-upgrade

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    in reply to: upgrade 3.0 server error #62830
     Abe
    Keymaster

    HI there, KLEO 3.0.1 should be available today to address this isolated issue.
    Let me know if you still encounter problems after that.

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     Abe
    Keymaster

    Hi, I just registered on your site using Safari. You are doing it from a computer and not a mobile phone? Do you have a caching plugin active?

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    in reply to: Group header shows double on media page only #62828
     Abe
    Keymaster

    Fixed in 3.0.1 coming today

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    in reply to: Paid membership Add-on error #62826
     Abe
    Keymaster

    Hi there, please see this topic here: https://archived.seventhqueen.com/forums/topic/problem-activating-pm-pro-bbpress-addon-with-kleo-3-0-upgrade

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    in reply to: Can not save in backend #62825
     Abe
    Keymaster

    I see you no longer have that in quick css and it works as expected. If you set your colors correctly in the styling options they should apply.

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    in reply to: 3.0.1 Fatal error: Allowed memory size #62821
     Abe
    Keymaster

    In what page you get that error? Also put here the exact error text. Thanks

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    in reply to: Issue with Kleo 3 and multisite 502 error #62750
     Abe
    Keymaster

    @hma no longer needed. I managed to do some tests without the FTP and found what I was looking for. Many thanks

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    in reply to: Issue with Kleo 3 and multisite 502 error #62741
     Abe
    Keymaster

    @hma can you provide FTP access to this test site?
    testkleo3.wpengine.com

    I want to do some extra checks since that is the only way I can replicate the problem.
    Thanks

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    in reply to: Installed 3.0 – Theme Options Disabled #62660
     Abe
    Keymaster

    It is full but please do the update from Themeforest when is available too

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    in reply to: theme option 500 – Internal Server Error #62658
     Abe
    Keymaster

    Hi, please see my reply here related to KLEO 3.0.1 update and continue there the discussion on any theme options problem

    https://archived.seventhqueen.com/forums/topic/installed-3-0-theme-options-disabled#post-62654

    Thanks

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    in reply to: Theme Options Leads to WSOD #62657
     Abe
    Keymaster

    Hi, please see my reply here related to KLEO 3.0.1 update and continue there the discussion on any theme options problem

    https://archived.seventhqueen.com/forums/topic/installed-3-0-theme-options-disabled#post-62654

    Thanks

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    in reply to: Can't access Themeopiton page #62656
     Abe
    Keymaster

    Hi, please see my reply here related to KLEO 3.0.1 update and continue there the discussion on any theme options problem

    https://archived.seventhqueen.com/forums/topic/installed-3-0-theme-options-disabled#post-62654

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Issue with Kleo 3 and multisite 502 error #62655
     Abe
    Keymaster

    Hi, please see my reply here related to KLEO 3.0.1 update and continue there the discussion on any theme options problem

    https://archived.seventhqueen.com/forums/topic/installed-3-0-theme-options-disabled#post-62654

    Thanks

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Installed 3.0 – Theme Options Disabled #62654
     Abe
    Keymaster

    Hi, the 3.0.1 update has been released and it will fix those issues. Thanks

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    in reply to: KLEO Updates Change Log #62615
     Abe
    Keymaster

    We already uploaded it but it will be available soon after approval.

    Thanks

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    in reply to: Installed 3.0 – Theme Options Disabled #62602
     Abe
    Keymaster

    The update was submitted at the time of my previous post. Now it just needs to be approved and normally it is done in a matter of hours but probably the weekend adds some delays

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    in reply to: Can not save in backend #62559
     Abe
    Keymaster

    also on the Alternate section from Styling options make sure you set the text color to white or whatever color you need. You have there all the colors for the section

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    in reply to: Issue with Kleo 3 and multisite 502 error #62549
     Abe
    Keymaster

    Hi, we are releasing 3.0.1 to address this issue that seems to be caused by a specific PHP version. you will get notified by Themeforest when is ready for download

    Thanks

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    in reply to: Installed 3.0 – Theme Options Disabled #62548
     Abe
    Keymaster

    hi, we are releasing an update right now to address this issue. You will be notified by Themeforest when is ready for download.

    Thanks

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     Abe
    Keymaster

    Awesome. Have a nice weekend

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    in reply to: Can't access Themeopiton page #62546
     Abe
    Keymaster

    Fix, just managed to fix it. It seems to be an issue related to PHP version. We are releasing a fix right now to address this.

    Thanks for your patience

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    in reply to: kleo_icons_array performance issues #62545
     Abe
    Keymaster

    We are releasing an update now with an improvement on this matter also. we added a transient for it so it is calculated just once.

    Thank you for letting us know

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    in reply to: Theme Options Leads to WSOD #62544
     Abe
    Keymaster

    @mitchcan
    We are releasing an update right now to fix this compatibility and it is related to your hosting php version from what we saw.

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    in reply to: theme option 500 – Internal Server Error #62543
     Abe
    Keymaster

    I am releasing a small update right now to fix this.

    What PHP version were you using when it wasn’t working?

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    in reply to: Can not save in backend #62539
     Abe
    Keymaster

    Cleaning the cache is imperative in testing things…

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    in reply to: Posts discrepancy #62537
     Abe
    Keymaster

    Ok, glad all is good.

    Have a nice weekend

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    in reply to: Posts discrepancy #62533
     Abe
    Keymaster

    ok Let’s close this but this is what you said
    “– this post is from the demo content that I imported: http://highwayliberty.com/unrevealed-shortcodes/ and it looks perfectly ok
    – this is the post I created myself – http://highwayliberty.com/human-rights/ . As you can see it is different from the one above. No social sharing, no related posts, no metadata on the left side.”

    And what I am saying that you referred to the page http://highwayliberty.com/human-rights/

    Closing topic

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    in reply to: Can not save in backend #62526
     Abe
    Keymaster

    That color is in Theme options – Styling options – Alternate – Headings

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    in reply to: Posts discrepancy #62524
     Abe
    Keymaster

    Well you lost me :))
    your initial question was why domain.com/human-rights doesn’t look like a post. It doesn’t since it is a PAGE

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