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  • in reply to: kleo_icons_array performance issues #62410
     Abe
    Keymaster

    hi, I will definitely take a look and let you know the solution. Thank you

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    in reply to: Posts discrepancy #62409
     Abe
    Keymaster

    If you are looking at the page … then I think it is ok if it looks like a page and not a post 🙂 so comparing your page with a post doesn’t make sense

    I hope you understand what I mean and where you had a problem. .. so your post is http://highwayliberty.com/human-rights-2/

    related to the 404 preview… try to resave permalink or save it as draft first. Can’t be a theme problem since we don’t interfere in that process.

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     Abe
    Keymaster

    Hi,
    Hi, try to temporary disable K-elements plugin and please check if you have Design Options tab under Visual Composer Settings in WP Admin. If so – just resave data and then enable the plugin

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    in reply to: Please unwire the styling #62402
     Abe
    Keymaster

    Hi, thanks for your suggestion. I will move it to the features requests section. We will think of a better way to handle that

    Cheers

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    in reply to: Posts discrepancy #62398
     Abe
    Keymaster

    and your issue is related to the fact that you have a page: http://highwayliberty.com/human-rights/
    and a post: http://highwayliberty.com/human-rights-2/

    So please try to inspect a bit your site

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    in reply to: Posts discrepancy #62396
     Abe
    Keymaster

    Hi, that is related to the way you configured your options in Theme options – Blog – Meta settings. Do a section reset or just enable POst meta on single page

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    in reply to: Issue with Kleo 3 and multisite 502 error #62391
     Abe
    Keymaster

    The credentials for the wordpress access don’t work. please check

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    in reply to: Theme Options Leads to WSOD #62388
     Abe
    Keymaster

    the site credentials don’t work. please check them and let me know

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    in reply to: theme option 500 – Internal Server Error #62386
     Abe
    Keymaster

    and glad to hear you managed to fix it @Feirbrand

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    in reply to: Can not save in backend #62383
     Abe
    Keymaster

    Hi, not it should save. In Kleo 3.0 the save was done using AJAX, meaning no page refresh, but I think on some hosts that causes some trouble so I changed it to normally save.

    For anyone else having this problem, please update this file content from the theme with the content from the attached file until next update
    wp-content/themes/kleo/lib/options.php

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    in reply to: CSS bug on KLEO 3.0? #62360
     Abe
    Keymaster

    Hi, please add this CSS to Theme options – General- Quick css until next minor update

    COPY CODE
    
    .no-meta .article-meta, .no-meta .post-meta {
        display: none !important;
    }
    

    Thanks

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    in reply to: Can not save in backend #62352
     Abe
    Keymaster
    This reply has been set as private.
    in reply to: Issue with Kleo 3 and multisite 502 error #62351
     Abe
    Keymaster

    Hi, I will take a look and inspect this but please also provide FTP access.

    Thanks

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    in reply to: Can't access Themeopiton page #62350
     Abe
    Keymaster

    Hi there
    Please provide admin access and FTP access to make some tests. Please mark the reply as private

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    in reply to: KLEO 3.0 where do i access redirects? #62345
     Abe
    Keymaster

    Hi there. It is found in Theme options – Login redirect for Popup : set it to Custom Link

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    in reply to: Kleo 3.0 Visual Composer 4.5.2 won't edit any pages #62343
     Abe
    Keymaster

    Glad to hear that you managed to fix it.

    Have a nice weekend

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    in reply to: Installed 3.0 – Theme Options Disabled #62341
     Abe
    Keymaster

    Hi, if your problem is the Theme options, please send me admin and FTP credentials to inspect. Mark the reply as private

    Thanks

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    in reply to: theme option 500 – Internal Server Error #62333
     Abe
    Keymaster

    Please give me FTP and website access so I can take a look since I can’t replicate it. Please mark your reply as private if you share credentials

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    in reply to: Theme Options Leads to WSOD #62226
     Abe
    Keymaster

    Hi. I will look into this and try to replicate it. It would be good if you can provide admin credentials and ftp access.

    Mark the reply as private

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    in reply to: theme option 500 – Internal Server Error #62225
     Abe
    Keymaster

    Hi. That is strange. Try to give that error to the hosting and maybe they can provide an error log or if you have access to the server look at the web server log.

    Also try to set WP_DEBUG to TRUE in wp-config.php and see if then you get an erro on the screen

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    in reply to: KLEO Updates Change Log #61951
     Abe
    Keymaster

    I understand, no worries

    Thank you again

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    in reply to: KLEO Updates Change Log #61948
     Abe
    Keymaster

    oh.. and here is the news demo link 😀
    http://seventhqueen.com/themes/kleo/news-magazine/

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    in reply to: KLEO Updates Change Log #61947
     Abe
    Keymaster

    @writekelly sorry to hear about your loss my condolences.
    The News Magazine demo was the one that delayed us the past few days since we wanted to add a bit more elements like a News Ticker and some other.
    I haven’t checked the support the day before so I could focus on testing and releasing the update. Hope you understand wasn’t a bad intention.

    Really sorry about the theme update delay and I apologize for that in the name of the whole team, I hope you will like this update very much.

    All the best

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    in reply to: KLEO Updates Change Log #61944
     Abe
    Keymaster

    GOOD NEWS 🙂
    KLEO 3.0 was published and you should be able to get it in a few hours. Make sure you checked to receive update notifications from Themeforest.

    Thanks

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    in reply to: KLEO Updates Change Log #61631
     Abe
    Keymaster

    The update will be available for download on 9th June. We delayed it a bit to add a new functionality to the News Magazine demo, a News Ticker..

    I know we delayed it a bit but .. promise it won’t happen again 🙂 and the wait will totally worth

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    in reply to: KLEO Updates Change Log #61483
     Abe
    Keymaster

    Yes, today it will be released. Really sorry for the delays but the news demo added some time to the release.

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    in reply to: Sweetdate WP Showcase #61482
     Abe
    Keymaster

    very nice @mike
    it seems you put some work in it. Congratulations

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    in reply to: Display Compatibility Match on Members Directory #61481
     Abe
    Keymaster

    it requires some dedicated time to achieve it and to edit the required file and adapt it there so my advice is to talk with a developer to help you. you can contact laura@seventhqueen.com if you like so she can give you a qoute

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    in reply to: logo link #61480
     Abe
    Keymaster

    @airsidworld be carefull to the double quotes in the code. try to retype them

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    in reply to: Assign default Membership level at registration #61477
     Abe
    Keymaster

    @harryshapes you probably have a typo in your code. you need basic php knowledge for that. try to inspect the code and make sure is copied ok

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    in reply to: Report Plugin Incompatibility #61476
     Abe
    Keymaster

    @kunsam002 Visual composer should work. Try to delete your plugin files and then upload it again

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    in reply to: 500 internal server error. #61391
     Abe
    Keymaster

    Hi there. We are releasing Kleo 3.0 these days so please update and see if that erorr occurs again but should not be anytyhing related to the theme since we haven’t encountered this issue. If you get the 500 erorr on totally different actions then my guess is that is something related to hosting and please recheck the php max allowed memory. Also to you can check server logs and see what is the error about so we can help you

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    in reply to: KLEO Updates Change Log #61324
     Abe
    Keymaster

    haha 🙂
    thanks for the nice words


    @giorgos
    you can purchase Kleo again from time to time if you feel like buying a theme :)) … kidding

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    in reply to: Showcase KLEO #61323
     Abe
    Keymaster

    Impressive @joymoleta
    I like the attention to detail and the random site backgrounds. Congrats

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    in reply to: Article content disappears with VC #61258
     Abe
    Keymaster

    thank you @sharmstr. the change will be part of Kleo 3.0

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    in reply to: Cannot add members into groups #61257
     Abe
    Keymaster

    Thank you @sharmstr
    It will be available in 3.0

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    in reply to: Where to change breadcrumb background color? #60871
     Abe
    Keymaster

    Hi @florin_nicola

    If any changes to the Theme options panel doesn’t affect your site then it could be a file writting permission on your server. If when you change something it does make some changes in the front-end then you probably do not set it right.

    In WP-admin – Theme options – Styling options you have settings for all your sote sections: Header, Main content, Footer Alternate (which is the breadcrumb area)

    Hope it helps

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    in reply to: Searchresults without Woocommerce Products #60841
     Abe
    Keymaster

    For now until we extend this functionality you need to stick only with the ajax search since going to the search page just lets wordpress to do its default search

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     Abe
    Keymaster

    Hi. This will be inspected and will be fixed in a next theme version.

    Thank you

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    in reply to: What plugin are you using to show ticket status? #60839
     Abe
    Keymaster

    The support status should appear if you gave the Getshopped Support plugin ans in that forum page edit from admin you checked it as a support forum.

    My first code version should work

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