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Viewing 40 posts - 401 through 440 (of 1,856 total)
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  •  Andrei
    Moderator

    Sure, it’s on our to do list.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: GeoDirectory not fully compatible with KLEO Theme #98292
     Andrei
    Moderator

    Hello,

    The update which will fix the geodirectory nav menu items integration will be out probably next week.

    Regarding your project goals, I recommend you to have a secondary test site setup, where you can import all the demos and use it as a playground to understand how things work and to test how you can integrate all the features that you need.

    Please let me know if I can help you with anything else.

    Cheers

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    in reply to: Sku not displaying #98290
     Andrei
    Moderator

    I have tested this in my local install and the sku works perfectly in single products and also in variations.
    If you have made any modifications to the theme I recommend you to disable them, also if you have any WooCommerce related plugins please check if they don’t interfere in some how.

    Cheers

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     Andrei
    Moderator

    Organising your site fully depends on the way you want your information to be displayed, personally I won’t go with a multisite, in news/magazine style websites categories and tags should be enough.

    The post offset option should be out probably in a week or so.

    Cheers

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    in reply to: rtmedia problem #98277
     Andrei
    Moderator

    Hello @idaebak, because this is not something related to our theme and it’s an issue related to the rtMedia plugin, I recommend you to open a ticket on rtMedia support https://rtcamp.com/support/

    Cheers

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    in reply to: Read more button / lazy blog laoding #98273
     Andrei
    Moderator

    Sorry for the late reply, I have reviewed and added the code for the body classes into your kleo child functions.php file.

    Please let me know if everything works fine now.

    Cheers

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    in reply to: custom search #98152
     Andrei
    Moderator

    You project requirements are pretty custom, I don’t even know a plugin to recommend you, most probably you’ll need something custom built to fit your needs.

    Regarding theme updates you can keep it update proof if you do your modifications in a child theme.

    Please consider contacting and hiring a developer to build such functionality.

    Cheers

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    in reply to: menu item amount #98125
     Andrei
    Moderator

    You will have to go into you wp admin interface, under “Appearance > Menus” and nicely format / organise your menu links in root menus with sub menus.

    Please let me know if you need any more help beside this.

    Cheers

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    in reply to: Facebook Registration Button #98124
     Andrei
    Moderator

    Hi,

    I went and did a theme update, re-uploaded 100% clean files, even deactivated all your plugins and the issue was still present.

    Then I had a look into your database, in the users related tables, and it seems you had in past more users which you didn’t correctly deleted from the wp-admin interface and which left some junk data which in the end got applied to new users and that’s why those fields were already filled up because they belonged to other users in the past.

    I cleaned now the junk data, the issue is gone, but please if you ever need to delete wordpress users, please only do so from the wordpress interface in order to clean up all data related to that user.

    Cheers

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    in reply to: Settings #98060
     Andrei
    Moderator

    2. It might be an issue produced when you cloned your website, probably there are some old avatar urls in the database still pointing to your old site.

    3. For more details about how the membership plugin features work please check with the official site: http://paidmembershipspro.com

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: menu item amount #98059
     Andrei
    Moderator

    Please check my earlier reply.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: menu item amount #98055
     Andrei
    Moderator

    I cannot access your site, can you please provide us a screenshot with the issue ?

    Looking forward.

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    in reply to: hentry Structured Data Errors on Google Search Console #98044
     Andrei
    Moderator

    Not immediately, we’ll have to investigate the issue ourselves first and we’ll publish an update as soon as we fix it. I don’t think it will affect your rankings meanwhile.

    Cheers

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    in reply to: Mega Menu #98041
     Andrei
    Moderator

    Please provide me the documentation of this plugin or a link to an integration documentation for this plugin because I can’t fully understand what’s happening just from what you’ve described.

    Also please provide me admin credentials to your site and ftp account.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Can’t install child theme #98036
     Andrei
    Moderator

    I’m sorry if my colleague did so, I’m sure she just wanted to help, please switch your theme to the main Kleo theme where you should still have all modifications that you have made, secondly go in the theme options panel, backup the settings, change the theme to kleo child and import them back again in the theme options panel.

    This happens because each child theme saves it’s settings separately.

    Please let me know if it worked.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: hentry Structured Data Errors on Google Search Console #98034
     Andrei
    Moderator

    Sure, we’ll investigate and try to fix it in next version/s.

    Thanks for the report.

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    in reply to: Facebook Registration Email #98005
     Andrei
    Moderator

    Our facebook login functionality uses default wordpress built in functions to notify about new users so if you’re not receiving your email notifications it means it’s some sort of limitation or misconfiguration on your side related to email delivery, please do try to use another smtp plugin just to be sure yours not causing this issue.

    Cheers

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    in reply to: Facebook Registration Button #97940
     Andrei
    Moderator

    @lironversanoperez, that being the case please provide us full access to your website hosting so we can proceed with a backup and theme reinstall, and in the future please be careful at what plugins and custom codes you intend to use because I can assure you that what’s happening in your case is not generated by our theme.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Memory Limit #97445
     Andrei
    Moderator

    Hello,

    I can fully assure you that such memory usage is not generated by our theme, for example using our theme without any plugins will require you a maximum of 32Mb to run and if you enable all the recommended plugins of the theme you should reach a value between 96-128Mb depending of your server configuration.

    There are plugins like Query Monitor or P3 Profiler which can help you track and see which of the plugins you’re using have such a big impact on your site that you need to push your memory limit till the 256Mb value.

    Also, under shared hosting plan, the server resources are usually oversold meaning that the promised resources to your plan might not be real or they might be used by other clients.

    Please install the plugins I’ve recommended you and let me know which of the plugins you’re using have big memory usage.

    Looking forward.

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    in reply to: Visual Composer not working #97403
     Andrei
    Moderator

    For more informations about those settings you can read this article as well: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

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    in reply to: Facebook Registration Button #97399
     Andrei
    Moderator

    Hi and sorry for the late reply,

    I’ve done some tests on your site and seems that something strange is going on, facebook returns the right user information, it creates the wordpress account with the right information, but in the buddypress field related to full name/display name, it records a random string or name.

    This might either be caused by some custom code or modification that you might have done to the theme or it’s coming from an one of the plugins that you’ve installed and set up.

    The only thing that I recommend in this case is to delete the theme and re-install it, you shouldn’t loose any of the setting but just to be sure backup them before this from the theme options panel.

    Also deactivate all the plugins that didn’t come initially with the theme and see if everything works fine, then reactivate your plugins one by one until you find the one that’s producing this strange behaviour.

    Please let me know how it went and if if you need any more help with it.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    We are already working to improve our documentation and create a knowledge base.

    Keep an eye on the updates, cheers.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    For the moment the only good solution on achieving such thing is to tag/categorise your content more accurately and make blocks of content ( post loops ) to represent each tag/category in part or using post offsets.

    Observing, registering and excluding posts from the several blocks where you use post loop elements in a page that is dynamically created might not be fully possible depending of the plugins that’s producing those post loops and also would add a significant extra weight on your page load and processing.

    I’ve already proposed the offset feature for the post loop settings and most probably will be available in the next update.

    Please let me know if I can help you with anything else.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Facebook Registration Button #96703
     Andrei
    Moderator

    Please provide me admin credentials of your site in a private reply here so I can give a closer look to better understand of what’s happening.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Settings #96662
     Andrei
    Moderator

    2. It totally depends on the way you have configured your sites to work, besides the gravatar system that shows the same avatar by the email you’re using on your account there shouldn’t be any other issues, like uploading an avatar on a site and seeing it on another site.

    3. As I’ve previous said, the profiles won’t be affected, at payment failure they will just be locked from accessing the restricted content. They can go at any time in the members levels page and opt for another membership level.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Settings #96651
     Andrei
    Moderator

    2. This will be subject of some custom developments, no easy quick solution for this one.

    3. The profile won’t be removed just that the user won’t have access to the restricted content you set for it’s membership level.

    5. You could try to find a plugin to route your ipns to multiple locations, i know there are a few such plugins but I can’t recommend you a specific one.

    For a default membership level please see this reply: https://archived.seventhqueen.com/forums/topic/membership-level-during-user-registration/#post-96194

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Group creation problem #96649
     Andrei
    Moderator

    This could be resolved with some custom developments on top of the buddypress plugin but please understand that they aren’t related to our theme and it wouldn’t be changed from our part because we don’t interfere with the way plugins work.

    If you’re after a solution for this you could start by searching in the buddypress forums.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    I’m sorry but php 7 is a not production ready software so please ask your hosting guys to enable a stable php version, for example at least v5.4.

    And regarding to your hosting guys please tell them that the $_SERVER super global is in no way deprecated, I think they are making a confusion with the $HTTP_SERVER_VARS. Source: http://php.net/manual/en/reserved.variables.server.php#refsect1-reserved.variables.server-changelog

    Set your hosting environment on php 5.4+ and everything should work just fine.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Group creation problem #96642
     Andrei
    Moderator

    This are all default behaviours of the buddypress plugin, for best results with the group cover image you will need to upload an image in the recommended size or at least keep the ratio of the recommended cover image size.

    I think the forums doesn’t get deleted so that you don’t loose any information added in them, and you’ll probably have do delete them manually.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Settings #96623
     Andrei
    Moderator

    Hello,

    1. This might require some custom developments in order to achieve what you want in the members profile. I recommend you to keep the forums link in the main menu.

    2. If your site doesn’t function the same means that there are some differences in plugins or with custom codes added to the functions.php file.

    3. If you want to set an ongoing/unlimited monthly recurring profile just don’t set a expire date, expire date will remove the membership level even if it’s paid on time, setting it an monthly interval will automatically remove the level if it’s payments fail.

    4. Yes, I recommend you to use phpmyadmin to search your database.

    5. I recommend you to not set any ipn address under paypal settings in your account, leave the ipn on but don’t set the url, this way each plugin will pass the correct ipn return url attached to each order and paypal will know to ping back to the right plugin ipn url, setting a url in paypal you will force the ipns to ping just that url.

    6. I recommend you to use a plugin like “Loco Translate” for managing your translations. Or if you want to do it online you should use a software like POEDIT where you will have to use the .pot ( translation template file ) to create a new translation.

    Please let me know if I can help you with anything else.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Take Photo #96622
     Andrei
    Moderator

    Hello,

    We’re doing no changes to the buddypress photo upload system and this photo capture system doesn’t rely on our theme. I recommend you to go over to the buddypress community forums and open a thread there about this issue.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Group creation problem #96619
     Andrei
    Moderator

    Hello,

    Please replace the following file over ftp with the one in the zip archive attached below.
    “wp-content/themes/sweetdate/groups/create.php”

    Let me know if it worked.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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    in reply to: Members Search page spinning after page 1000 #96618
     Andrei
    Moderator

    Please do so and also provide me an admin account so I can login and try to inspect what’s happening.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Visual Composer not working #96617
     Andrei
    Moderator

    Hi mate, if you still encounter any issues please provide us admin credentials to your website and also explain us step by step how we can replicate the issue you’re facing.

    Looking forward.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Facebook Registration Issue #96611
     Andrei
    Moderator

    Duplicate ticket of: https://archived.seventhqueen.com/forums/topic/facebook-registration-button#post-96210

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    Hi FD, the issue comes from your server configuration, which doesn’t provide the SERVER variables that we use in our theme, I can assure this variables are common, and should have been available from your php version. Please contact your hosting support and ask them to make them available.

    If you’re hosting your site on a more custom environment then you’ll have to ask your server administrator to find a solution for this server variables.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Remove mobile header #96231
     Andrei
    Moderator

    If you need to change the default mobile menu you will need to make some core modifications to the menu and also to create some custom styling rules for which you will need advanced programming knowledge.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Add custom link and content to group navigation menu #96217
     Andrei
    Moderator

    Hi,

    Unfortunately this is a much more complex task and will require advanced knowledge about the way the buddypress components work. If you are a developer I recommend you to do a research about the buddypress user and group navigations and screens.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Andrei
    Moderator

    I’m sorry for the fact that your post got marked as resolved, we already have this on our to do list for one of the next updates of the theme ( most probably the next one which should be out soon ).

    We’ll add the offset parameter for the build query tool but for excludes we don’t see it working because exclude works by post ids and it would be lot of work to keep updating what ids to exclude each time you add new content.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Facebook Registration Button #96210
     Andrei
    Moderator

    The name that is located on top of the page, under the avatar is the right name which is fetched from the name of the facebook user.

    The field that appears in your screenshot which is called “User Name” is a buddypress profile field created by you which can be filled with anything by the users, it doesn’t come with the theme and it’s not really linked in any way with the actual account username.

    Don’t know what you wanted to achieve with that username but there is no issue at all in the image you have presented.

    Please let me know if I can help you with anything else.

    Cheers

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Viewing 40 posts - 401 through 440 (of 1,856 total)

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