Andrei

[Andrei]

You will need to edit this file “wp-content/plugins/k-elements/setup.php” and comment out the last two lines ( by adding // before each line ).

Cheers

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[Andrei]

I cannot access your wp admin area, do you have any firewalls or security plugins set up ?

Looking forward to give a closer look into the issue.

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[Andrei]

Glad to hear you’ve found a way !

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[Andrei]

That will involve editing some of the sensei plugin template files because they don’t have a way to change profile url link using some filters/hooks.

Another nice approach would be you using the “BuddyPress for Sensei” which would integrate the learning profile in the buddypress profile, but even then, the “Course Participants” widget will still link to the old page.

Maybe you can ask the author of the “BuddyPress for Sensei” plugin if he has any quick hack or solution to allow you redirect automatically from the learner profile to the buddypress profile under the “courses” tab.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Please understand that a theme is different component compared to a plugin. A theme is mostly about design and user interface, just plugins add new features to the wordpress platform.

For example you can use our theme without enabling all the plugins, and yes it’s normal and also happens on whatever theme you will use, your site will get slowly depending of the number of active plugins activated and their complexity.

Here is an example, I have deactivated the Kleo theme and your site is still slow because of the number of plugins, because they are the ones adding weight on your site.

I have fixed/disabled K-Elements remote updater library which gave you the curl timeout errors.

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[Andrei]

Yesterday I’ve fixed that curl issue coming from our K-Elements plugin, if you can provide me access I can re-make that fix but for all your other issues if you don’t manage to understand how wordpress and how server environments work I really recommend you to hire a developer to help you optimise your website.

PLEASE NOTE, this is not related to the theme, just switch off the theme and you’ll see you’ll get the same loading speeds in your admin panel.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Please add the following css code to theme options quick css or to /kleo-child/style.css file.

COPY CODE

.sensei-course-participant.fix.hide[style="display: list-item;"]{ display:inline-block !important; }

Regarding your second issue, we’ll release an fix in the next theme update for this wrong title.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

This happens because the way the words men and woman are translated in your language under different circumstances. The solution is easy, just be sure you find a common wording for your search field values so that they can be identical ( Kobiety/Kobietą and Mężczyzną/Mężczyzny).

Let me know how it works.

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[Andrei]

Please be sure you have cleared any cache mechanism you might have activated on your site and your browser cache before aspecting any modification to appear.

If the code still doesn’t apply please provide us an url to your website so we can inspect why’s not working.

Cheers

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[Andrei]

I’m glad I could help and advise.

Cheers

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[Andrei]

Frontend posting is possible but you won’t be able to use visual composer in there, there are plugins like Social Articles, Gravity Forms, Formidable which can help you add post from the front end.

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[Andrei]

Yeah, I would go with SuperCache as well. Also you can try WP Better Minify, helps as well.

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[Andrei]

Firstly I recommend you to identify each plugin that slows you down, because a bad application can put down even a dedicated server. Take it step by step, read about caching possibilities in wordpress and activate some kind of caching plugin like W3TC.

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[Andrei]

This is most probably something related to the latest changes your hosting administrator did to change your php version and now some files aren’t correctly included.

Please contact them to solve this issue, it’s server side.

Also I saw you have a “meta term filter” plugin which is producing an insane amount of mysql queries on your site, try to deactivate that one and see if you have any improvements.

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[Andrei]

I’ve made a small modification on your site on the K-Elements plugin and deactivated the remote call, don’t know if it will improve anything.

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[Andrei]

Ok, thanks for sharing those screenshots, it seems that the plugin updater remote server is having some problems right now, we’ll try to remediate this asap, is true that for the moment it might add a few seconds for failing to check plugin updates but it shouldn’t affect you on long term.

P3 is not exactly the most reliable reporting tool, query monitor works better, and if you will want to make an advanced profiling you will have to use services like “New Relic”.

You can also contact rtMedia about this issue you’re encountering when you’re activating their plugin.

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[Andrei]

You’re making a big mistake, Kleo is just a theme and is not responsible of the amount of plugins and components that you want to use on your site, sure we have prepared our them to work with all of them, but not all of them are required, so if there are any plugins that you personally don’t use please deactivate them.

The only required plugins for Kleo theme are K-Elements and Visual Composer, the rest of them just are additional features and you should enable the ones you really use.

It’s absolutely normal for a site to be heavier if you keep adding and adding more components and features to it, this would happen the same with any theme that you would use, for example, please let all your plugins activated and switch your theme to a wordpress default one and you’ll see you have the same slow loading speeds.

1. Please provide me an screenshot with the exact error to which you’re referring to.
2. Get a better hosting, but please understand that 2-5 seconds load page in backend is a good loading time if you have that amount of plugins activated.

I really think you should consider putting more focus on the part of the site visible to your clients and not to the administration panel.

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[Andrei]

VDS means it’s a divided server, still shared with other users, less isolated than a VPS. ( https://www.google.com/#safe=off&q=what+is+a+vds )

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[Andrei]

The loading speeds are “acceptable” for me, ~2-3 seconds per load, but once you’ll have more traffic it might get worse.

I see your server is running php 5.4 with apache, ask your hosting if they can configure your server to run with php-fpm 5.6 + nginx ( best case ) or at least php5.6 + apache, that way you should feel an improvement, we had customer reporting that migrating from php 5.4 to php 5.6 had doubled the site speed.

Also you shouldn’t consider a slow admin panel as the main problem, your main focus should be on the front end where you can improve the things by using all sorts of caching systems.

Please talk with your hosting about my above recommendations regarding php versions.

Looking forward.

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[Andrei]

This issue comes from the “sensei-buddypress” plugin that you’re using, we’re not familiar with this sensei addon so I recommend you to contact it’s author regarding this issue.

Cheers

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[Andrei]

Hi @clyn, sorry for the small delay,

Firstly you’re reporting several issues but from what I can see your main problem is overall loading speeds.

In your first post you have exemplified 2 errors which the first one is generated by your server limitation and the second appears because the first issue output, so if you fix the first you won’t get the second.

If you’re saying you’re having a 120$/month vps box then it should have run smoothly without any issue but such issues might also appear if your vps box is not properly setup and configured for web hosting.

Also, it might also be possible that your vps has it’s resources shared on the parent server which in the end might be oversold which makes you pay more just for the concept of a “vps” box but you might up ending with much lesser resources available than the one you have been advertised in the plan for which you’re paying for, resulting in the end with big impact on the application you’re running.

I know that our theme comes with some plugins pre-packaged or as recommendations to use, but such speed issues in the end are direct responsibility of each plugin author in part. A simple demonstration that speed issues are not related to the theme you can simply leave all the plugins you want to use activated and switch to a default wordpress theme, in this case you shouldn’t notice a big drop in load times or resources usage.

It’s a known fact that the rtMedia ( buddypress media ) is a heavy plugin but the majority of the users doesn’t notice, aren’t impacted ( because of very optimised web hostings), or they simply think it worths for the features that it adds.

On the other side, the Visual Composer plugin is also a very heavy and ajax intensive plugin, but in this case only your “add post/page” will suffer of it’s impact because the visual builder interface needs to process lots of data in order to ease your work. Visual Composer doesn’t have any big impact on the front end of your site if you’re asking yourself about it.

If you have installed and set up your own vps box and you’re not a system administrator person in order to make optimisations on your vps box then I don’t think this hosting solution will work for you and I recommend you to search for managed services.

Also please understand that if you’re trying to run a full featured portal ( members system, membership system, forums, ecommerce ) will require a high performance hosting solution and if you have such issues on a test site I really think the problem in this case is your hosting company.

Also, you didn’t specified anything about the traffic that your site might have to support or if it already has some traffic, this might contribute a lot and if the problem comes from here you’ll probably need to scale/increase your hosting plan in order to reflect the resources usage.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Are you referring to some custom css rules that you have made and they doesn’t apply anymore or any default theme-related stylings missing ?

Looking forward.

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[Andrei]

Can you please provide me an wp admin and a ftp account so I can closely inspect this issue ?

Looking forward and sorry for the delay.

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[Andrei]

Can you provide a real example of what modifications you want to do to the sensei breadcrumbs so I can better understand ? The information you linked above is old and it’s related to third party breadcrumb plugin which you don’t have to use in kleo because it comes with a built in breadcrumb system.

Looking forward to hear more details.

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[Andrei]

The WPML config file is already present, so if Polylang can use it, then look after the “title_info” variable which is the one holding that text.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Well, Polylang is not the plugin we use in Kleo for translation management, we are certified and integrated with WPML, which works totally different than Polylang and that’s why I couldn’t help you more on this subject.

In WPML case you have a String Translation Management interface from where you can translate such strings, for Polylang case I have given you some guidance about what you can search and do to find a way to translate that string.

I’m sorry if by no mean I was looking unsupportive.

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[Andrei]

Check if polylang has any shortcodes to allow you to display content depending of the active content, that way you could use some shortcodes in that area.

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[Andrei]

From what I recall using polylang plugin will create separate menus for each language. Please check with the polylang documentation.

Cheers

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[Andrei]

In that page you have several elements and each of them will require custom modifications, so there’s really not a quick easy fix for this.

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[Andrei]

Hi,

Unfortunately this won’t be possible without some serious developments in order to filter or edit template files of all plugins that display the user name, sadly there isn’t a general filter to change and that’s it and will require lot of work to do what you want because each plugin in part structures/formats the name by their own will.

Please let us know if we can help you with anything else.

Cheers

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[Andrei]

Such issues are fully related to your server configuration not on the application you run on your server so please contact your server administrator to help you setup your hosting in order to support a standard wordpress install.

Cheers

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[Andrei]

Hi @jsw548, to replicate or duplicate the behaviour of the complementary fields at this moment you’ll need programming knowledge, for your other request maybe it’s just all about the wording of your field names ?

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Hi,

Indeed there was an issue with the search shortcode, I have attached the patched file below, you will have to replace the following file with it: “wp-content/themes/kleo/lib/plugin-geodirectory/kleo-geodir.css”.

I also recommend you to move the title in the breadcrumb area and then you’ll have an exact page like in our demo. A small difference is that we’re using the default geodirectory “places” archive page in combination with the widgets of the listing page and you’re using a custom built page in combination with shortcodes, there is no difference but there are different approaches.

I’ll include this fix in the next update as well.

Cheers

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[Andrei]

I’ve founded the issue and we’ll include a fix in our next theme update which should be out in around a week or so.

Thanks for reporting this issue.

Cheers

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[Andrei]

Hello and sorry for the late reply,

1. I couldn’t see/test this on your site, if you can recreate this scenario i’ll be happy to give a further look into it.

2. I see this was fixed.

3. This is not related to the theme, that’s the way the connection between buddypress and it’s components were built ( bbpress and rtmedia in this case ), so the issues comes from those plugin and they cannot be fixed by the theme.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

In your place I would start by preparing a strong hosting solution, like a custom built VPS for your site with lot of caching on static resources and pages and a CDN proxy for saving server load impact and bandwidth.

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[Andrei]

From what I see “Mega Menu requires at least Visual Composer version 4.9”, and that version of VC will come in our next theme update ( in around one week ) so please keep an eye on the updates, and after you’ll have VC 4.9+, enable the VC Mega Menu plugin and if you still have any issues come back to us.

Cheers

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[Andrei]

Hi @xlanex6, that doesn’t happen for me when I access your website, the tabs are perfectly visible to me. Can you provide me more details about how could I reproduce your issue ? What OS and browser are you using ?

Looking forward.

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[Andrei]

Hello,

I tried to test the Mega Menu on your site but the site gone unavailable, please let me know when is up again so I can test this.

Looking forward.

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[Andrei]

We’ll investigate this and we’ll get back to you with a feedback, do you use any GeoDirectory addons ?

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