Kieran_SQ

[Kieran_SQ]

Hey Leonido,

The current version of SweetDate is compatible with WordPress 5.X – sorry for any confusion, I’ll ask to have that updated soon.

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

I see now. I am not aware of a way to change this manually so I will refer this ticket to one of our developers for their insight. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

If you have any other questions in the mean time then please open a new topic so I can assist you.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I just did some testing locally with KLEO and double checked here on the forum, which uses bbPress/KLEO too, I do not see the users name used in the page title or breadcrumbs.

Can you confirm you’re referring to when viewing a topic? If so, you may have some other plugin, code or setting at play creating this for you.

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

No worries 🙂 And thanks very much for the 5 star review!

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Do you have an example of what you’re referring to so I can get a better idea? Could you post publicly on your activity feed to represent the issue so I can see it.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

If you would like to change or add to the functionality of the members profile header you will need to copy the below file from the KLEO theme

/kleo/buddypress/members/single/cover-image-header.php

Into the KLEO Child theme

/kleo-child/buddypress/members/single/cover-image-header.php

Once you have moved this file across, ensuring to create any folders that do not yet exist in the Child theme, you can safely edit the version in the Child with your custom code and alterations.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

If you do not wish the most recent update to appear in the members profile header then please add the below CSS to your KLEO Child theme via WP Admin > Appearance > Editor > KLEO Child > Style.css

COPY CODE

#latest-update {
    display: none;
}

Ensure to clear your WordPress, server, and browsers cache to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi Oceanglim,

Your question is not related to our themes but one of general maintenance. We cannot provide out of scope support for third party plugins or consultation via the forums.

With this said, in brief, you shouldn’t over optimise your database. Once every 2 to 4 weeks should be fine for your needs — just ensure your database backups are more regular than the optimisations.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

This is not related to our themes but to achieve this you would need to override the HTML template used for WordPress emails and add your own custom code within.

An easy-ish option that would still involve some code but has a semi-wysiwyg interfact would be WP HTML Mail – Email Designer which can be found here https://wordpress.org/plugins/wp-html-mail/.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Can you please go to WP Admin > Themes and install / activate the Twenty Seventeen theme. Clear your WordPress, server, and browser cache. Do you still experience the issue when uploading a photo? Are they still at unexpected rotations?

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

No worries, I’m happy to help. If you have any other questions or experience any issues please feel free to open a new topic.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You would have to be running the KLEO Child theme and copy across the below file from parent

/kleo/buddypress/members/single/cover-image-header.php

To child

/kleo-child/buddypress/members/single/cover-image-header.php

If the folders don’t exist already you would need to create them. Once the file has been copied across you can the edit the KLEO Child theme copy of the file. You would edit line 33 (correct as of 20/01/2019) where you see a h4 tag with a class of user-nicename. Remove the @ and call in the xprofile field you wish to display.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

I have checked your site, the CSS changes are reflected on the front-end via style.css and visually within the page (see screenshots). You have not cleared your browsers cache — press Ctrl+F5 whilst viewing the activity page to get the latest version of style.css in your browser.

Kieran

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[Kieran_SQ]

Hi,

That link is for your email address here. I cannot tell you what your username, password or email is for ThemeForest. If you have lost access to your ThemeForest account you should reset your password via ThemeForest — there is no account connection between ThemeForest and SeventhQueen.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You can check and/or edit the email for your account by clicking here https://archived.seventhqueen.com/my-account#link_tab-1533546847501-3.

I have notified the team that deal with refunds about your refund request and they’ll review it first thing on Monday.

If you’d like to talk to our developers about your install or custom developments needs then you can send an email to dev@seventhqueen.com with as much information as possible about your requirements and they’ll be happy to discuss them with you.

BuddyApp, like SweetDate, is a theme that is installed on WordPress. It won’t generate an apk file for you and is not an app. BuddyApp’s name comes from it primarily being a BuddyPress theme that is targeted at mobile and tablet devices.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

If you’re not receiving email from your password reset (etc) forms then you will need to contact your host. WordPress only attempts to send the email via the server it’s up to the sending and receiving mail server to resolve the rest. It’s most likely getting rejected as spam or not being sent at all. You should ask your host to check the mail logs for your account.

We do not have a specific integration with myCRED but it’s fairly theme agnostic and should work as expected.

BuddyApp is a theme like SweetDate and does not create an apk or any other associated app file that could be installed on a Android or iOS device. If you wanted a generic service that could convert a WordPress/BuddyPress site into an app wrapper then you may wish to try https://apppresser.com/. I have not used this service but I have seen some of customers using this, I cannot guarantee how or if this will work for you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi there,

You can add the below custom CSS to your KLEO Child themes style.css to remove the title via WP Admin > Appearance > Editor > KLEO Child > Style.css or via WP Admin > Theme Options > General Settings > Scroll to: ‘Quick CSS’.

COPY CODE

.rtmedia-item-title {
    display: none;
}
.rtmedia-media-title {
    display: none;
}

Make sure to purge your WordPress, server, and browser caches to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Specifically what data would you like to remove and from which media? Are you referring to the titles of media uploaded to via activity updates or something more?

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I have added the below CSS snippet to force all content onto one line.

COPY CODE

.page-info {
	display: -webkit-inline-box;
}

I have already added custom CSS that removes the button type effect issue coming from the class but it is not reflected in the front end even after clearing the cache (see screenshots). You need to clear your server caching and/or CDN for these to show on the front end.

You should use the CSS from my previous reply to get the link colours to match.

I have attached a screenshot where I have manually entered the CSS via the front-end to show you how it should look

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

No worries, happy to help 🙂 Do you mean you wish to change the colour of the link to match the breadcrumb link colour? If so use the below CSS in your KLEO Child themes style.css

COPY CODE

.page-info a.kleo-quick-contact-link {
    color: #777777;
}

#777777 is the current colour of your links in the breadcrumb area – you can change this value to suit your needs.

If you’d like to also change the hover colour then use the below CSS snippet as well as the snippet above and change the value from red to any value as desired.

COPY CODE

.page-info a.kleo-quick-contact-link:hover {
    color: red;
}

If this is not what you meant then please provide me with more information and I’ll be happy to assist.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I have logged in and checked your theme options. It looks like you copied the HTML directly from the email notification and it had lost it’s formatting. I have updated the field with the HTML I sent and have edited it to include the email as per your edit.

Your input
<a href=&quot;#&quot; class=&quot;kleo-quick-contact-link&quot;>support@shuttermonkeys.com</a>

Corrected input
<a href="#" class="kleo-quick-contact-link">support@shuttermonkeys.com</a>

I have also added the below CSS to your KLEO Child themes style.css via WP Admin > Appearance > Editor > KLEO Child > Style.css and cleared your WordPress cache.

COPY CODE

.page-info .kleo-quick-contact-link {
    background: unset;
    height: unset;
    width: unset;
    padding: unset;
    margin: unset;
}

Please purge your browsers cache (Ctrl+F5) to see the changes.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

That’s very strange indeed. The area where you have entered the HTML should respect the content and output it. Can you share admin access with me so I can check this out for you?

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Leonido,

When there is an update for SweetDate (aka: SweetDate parent) it will update only the theme. The SweetDate Child theme will stay in tact as will any plugins you have installed. It won’t automatically install any bundled plugins from the SweetDate theme nor will it update them – this is a manual step that would require your action to complete so you would be safe from any auto-install worries.

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

Really happy to hear that 🙂 Can you send me a link to the page where you see the issue and a description of where on the page I can find the issue.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Leon,

I’m not involved in refunds so I cannot speak to or for the process but I will pass this ticket on to our core developer who handles these things.

Again, please don’t hesitate to open as many tickets as needed so we can help resolve any theme related issues for you.

All the very best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi there,

Happy to help 🙂 Feel free to open a new topic any time with any other questions or issues.

If you have a spare 30 seconds today please consider leaving the support you’ve received and/or KLEO a review on ThemeForest. Every review really does help me.

https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

All the best with your project,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Leonido,

I understand you have concerns and issues with BuddyPress. To clarify on your original question(s) the theme would continue to work without the plugins installed that you listed. That is to say, the design of the theme would stay in tact. But if you were to remove any of the plugins listed you’d lose their functionalities.

You can of course go down the route of custom development, integrating third party plugins into the theme, and these changes would be safe in the SweetDate Child theme.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

It should work in any menu on the site as the CSS isn’t terribly specific. Try it, see what you get, if you run into an issue let me know – tell me where/what the issue is and I’ll see what I can do.

To use this outside of the menu you’ll need to structure your HTML like so

<a href="#" class="kleo-quick-contact-link">Text for link</a>

You’ll then need to adjust the CSS from above to match wherever you’re using it. For example in the main content the CSS would become

COPY CODE

#main.kleo-quick-contact-link {
    background: unset;
    height: unset;
    width: unset;
    padding: unset;
    margin: unset;
}

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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