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  • in reply to: Side menu when hovered #81121
     sharmstr
    Moderator

    I dont see a side menu icon. Respond privately with credentials.

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    in reply to: Menu dissapear after Kleo upadte 3.0.10 #81119
     sharmstr
    Moderator

    Look for a plugin conflict. Did you clear your server cache and/or cdn if you have those in place?

    If you are using the news magazine slider, you need to go to WP Admin > Revslider and rename the slider and alias there. Then import the one you have selected in your image.

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    in reply to: Post Image and attachments in the activity comment #81118
     sharmstr
    Moderator

    rtMedia +addons does that for activity comments (not replies), bbpress topics and post comments. https://rtcamp.com/products/category/rtmedia/

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    in reply to: Setting up #81116
     sharmstr
    Moderator

    respond privately with a link and credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    I was waiting for you to respond since you said “I will try increasing the memory limit in the mean time.” Did you increase the memory allocated to WordPress? Are you sure your hosting company will actually allocated the full 500mb to PHP so you can use it in WP?

    Did you try enabling revslider after setting debugging to true? You didnt make that clear so I’m asking.

    Have you checked your server error logs after enabling revslider?

    Have you looked for plugin conflicts?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Can’t Add Page To Menu or Edit a Text Box #81114
     sharmstr
    Moderator

    Enable debugging. I see that you’re using W3 Total cache, so I was going to purge your cache files. The plugin cant read its configuration files.

    Also, you site is throwing jquery errors. This will cause problems with Wp admin and visual composer.

    https://codex.wordpress.org/WP_DEBUG Make sure you set define( ‘WP_DEBUG_LOG’, true );

    I want to see if we can see what’s causing the 500 internal server errors. If this doesnt tell us, then you’ll have to disable all plugins and start looking for conflicts.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Error whiile installation #81089
     sharmstr
    Moderator

    Perhaps it didnt install correctly. Did you try deleting and installing again?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Setting up #81088
     sharmstr
    Moderator

    1 – There isnt a mobile app. That is a demo page for an example if you were selling a mobile app.

    2 – You can send an email to dev@seventhqueen.com for a quote.

    3 – What happens when you try to import the directory demo?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Social icons in socket #81087
     sharmstr
    Moderator

    You cant have them on the same line if you add text to the socket section in theme options since that will add paragraph tags around it. You can try removing it from theme options and adding it directly to the socket.php page.

    COPY CODE
    
    <?php echo "El mundo a través de un visor ©2015 · Diseño y desarrollo GlopDesign  ·  Política de privacidad  ·  Aviso legal" . kleo_get_social_profiles(); ?>
    

    Then add this to your quick css

    COPY CODE
    
    #socket ul {
        display: inline !important;
    }
    
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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Mobile & Tablet Questions #81085
     sharmstr
    Moderator

    Try this in your quick css

    COPY CODE
    
    @media (max-width: 1200px) {
    .sticky-wrapper {
        height: auto!important;
        margin-top: -1px;
    }
    .social-header {
    display:none !important;
    }
    
    .navbar-header {
        float: right !important;
    }
    }
    
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Social icons in socket #81082
     sharmstr
    Moderator

    Please provide a link

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Centered Post layout / "likes button" #81081
     sharmstr
    Moderator

    Sorry, but I’m a bit confused. Are you saying that your post content is centered and its effecting the likes button in the masonry layout?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: RTMedia button not showing #81077
     sharmstr
    Moderator

    See if this helps: https://archived.seventhqueen.com/forums/topic/display-bug-for-attach-media-when-using-rt-media-and-buddypress-activity-privacy#post-62506

    In the future, please do not ask us to sign up for accounts. Please provide credentials for us to use. Thanks 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Download theme #81076
     sharmstr
    Moderator

    Demo pages are installed by going to Wp Admin > Appearance > Kleo Demo Data. Please read the information there on specific demo requirements.

    You shouldnt unpack (open with winzip or rar) the slider demos. You need to import the .zip files by going to wp admin > revslider: import. In any case, you’re receiving the error because of this: http://avid.force.com/pkb/articles/en_US/error_message/Path-too-long-or-File-cannot-be-copied-errors-unzipping-the-editor-installer

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Can’t Add Page To Menu or Edit a Text Box #81072
     sharmstr
    Moderator

    You updated Kleo but have failed to update VC. You still have VC 4.7.1.1. It should be 4.7.4. There’s probably a notice on your dashboard to update it unless you’ve dismissed it. Either way you can always see what plugins Kleo needs updated by going to Appearance > Install Plugins.

    Let me know if that solves the issue. If not, please respond privately with admin credentials.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Admin Panel error #81071
     sharmstr
    Moderator

    Please search before posting. This should help: https://archived.seventhqueen.com/forums/topic/fatal-error-7#post-76455

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    Click on screen options and enable them.

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    in reply to: How to remove colored lines next to titles on posts #81069
     sharmstr
    Moderator

    change border-color: red !important;

    to border-left: 1px solid red !important;

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Post Navigator #81043
     sharmstr
    Moderator

    Perhaps you dont know where to look.

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    in reply to: Remove the Archive for category text #81042
     sharmstr
    Moderator

    No problem. You’ve just learned one of the things you’ll use a lot 🙂 (child theme’s that is)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Remove the Archive for category text #81036
     sharmstr
    Moderator

    The functions.php file is in the Kleo Child theme. Child themes are explained here: https://codex.wordpress.org/Child_Themes Hope this helps.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Remove Comments from Specific Pages #81034
     sharmstr
    Moderator

    Keep in mind that if you turn off comments in WP Admin -> Settings, that it wont go back and turn off comments for pages/posts that have already been published.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Remove Comments from Specific Pages #81031
     sharmstr
    Moderator

    Did you find it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Social icons in socket #81025
     sharmstr
    Moderator

    Are you running the child theme? Did you keep the same directory structure?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Remove Comments from Specific Pages #81024
     sharmstr
    Moderator

    No, that’s not where you do it. Screen options is only to turn the meta box on and off. Turn “discussion” on in screen options to show the Discussion section. Then scroll down to the discussion section and uncheck “Allow Comments”.

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    in reply to: I see double comments in activity streams #81023
     sharmstr
    Moderator

    As I explained in the other topic, it was to load all of those missing files. Good luck 🙂

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: How to show only the posts of the logged user #81022
     sharmstr
    Moderator

    You havent add the masonry divs so it has no idea what to do

    COPY CODE
    
    if ($query->have_posts()) {
    	echo '<div class="posts-listing responsive-cols kleo-masonry per-row-3 with-meta masonry-listing">';
    	while ($query->have_posts()) {
    		$query->the_post();
    		get_template_part('page-parts/post-content-masonry');
    	}
    	echo '</div>';
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: I see double comments in activity streams #80975
     sharmstr
    Moderator

    This isnt a kleo bug, its a known issue with wpengine. View this topic for more details https://archived.seventhqueen.com/forums/topic/activity-stream-multiple-posts-with-every-post

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    in reply to: Remove Comments from Specific Pages #80973
     sharmstr
    Moderator

    That’s the standard WP comment box and has nothing to do with BP. Bring up that page in the page editor and uncheck “allow comments”.

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    in reply to: Remove Comments from Specific Pages #80953
     sharmstr
    Moderator

    I think I missed the “from buddypress” part last time. What do you mean by that?

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    in reply to: Related post on custom post type. #80946
     sharmstr
    Moderator

    According to the plugin, you cant use query_posts to get the events. That’s what the related code uses. You can test this yourself by changing

    COPY CODE
    
    query_posts($args);
    
    COPY CODE
    
    query_posts("post_type=event");
    

    What that *should* do is return all events regardless of event_categories and event_tags. You’ll see that it doesnt.

    You’ll have to use WP_Query instead. There’s a ton of info on their site about how to use it.

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    in reply to: pinterest homepage filtering #80912
     sharmstr
    Moderator

    That’s not possible at this time. https://archived.seventhqueen.com/forums/topic/kleo-posts-grid

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    in reply to: 404 Error when creating groups #80911
     sharmstr
    Moderator

    You can determine if there is a plugin yourself by deactivating them all. If it then works, enable them one at a time to find the conflicting one.

    You can also try resaving your permalinks: WP Admin > Settings > Permalinks > Save.

    This will also happen if you’ve made the groups page a sub page of another page: https://buddypress.org/support/topic/add-group-redirects-to-404-error/

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     sharmstr
    Moderator

    Products are basically just posts. At the moment, Kleo treats them as such. That’s why you are seeing the excerpts. I’ll see if I can come up with something that can be added to the core code. At the very least add a View All Results button that’s specific to products so it will append “&post_type=product” to the search url (that’s what the woo search widget does). It may take some time, so please be patient

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: One page presentation #80903
     sharmstr
    Moderator

    Its called “Home One Page Website” 🙂 It uses the “landing page kleo demo” slider. “no custom animations found, if slider uses custom animations, the provided export may be broken…” isnt an issue. “Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/p3pnexwpnas08_data01/74/2797774/html/wp-includes/class-wp-image-editor.php on line 423” this is an issue and means your server was to busy to process. Try importing the landing page slider again.

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     sharmstr
    Moderator

    Those are just warnings and have nothing to do with the problem. My guess is that you dont have enough memory allocated. http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    You need at least 128mb but probably more depending on what plugins you have installed.

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    in reply to: Buddypress Group Catagory/Tag View #80900
     sharmstr
    Moderator

    Not that I know of and it hasnt been suggested as a feature request before.

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    in reply to: Adding Pins with link on different parts of a row #80898
     sharmstr
    Moderator

    You can add “pulsate” to the extra class name field in the Kleo Icon settings.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Remove the Archive for category text #80896
     sharmstr
    Moderator

    This has been discussed a few times. Please search before asking. Here’s one topic on the subject: https://archived.seventhqueen.com/forums/topic/deleting-archive-for-category-text#post-72060

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    in reply to: Buddypress Group Catagory/Tag View #80894
     sharmstr
    Moderator

    Oh, and you should ask on the BP forum. More users there so you might get a better response.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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