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Viewing 40 posts - 2,681 through 2,720 (of 8,607 total)
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  • in reply to: masonry gallery loading time #50374
     Abe
    Keymaster

    Hi there. From what I see the requests are done trough AJAX and they populate after page load..probably a faster server will help or if the images are the problem you can loosen up the server load with a cloudflare.com implementation.

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    in reply to: issue with hosted videos #50373
     Abe
    Keymaster

    Hi, sorry for that.. not my fault… WordPress editor does that sometimes. I edited it.

    The request I answered above isn’t really a problem and is more a customization so nothing wrong in the theme there… and I have provided you the solution. For any customizations or code additions you should really hire a developer

    Cheers

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    in reply to: Search form: Hidden fields #50365
     Abe
    Keymaster

    Hi, that would imply some custom work but we will save the request for a theme update.
    Thanks.

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    in reply to: adding admin or moderator label to activity by them #50364
     Abe
    Keymaster

    Hi, that should be automatically added by bbPress and if you are using KLEO theme it should style automatically. See the demo too

    http://seventhqueen.com/themes/kleo/forums/topic/how-do-you-start-the-design-process/

    Make sure to have the latest theme installed

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    in reply to: Social articles? #50362
     Abe
    Keymaster

    Hi, you can choose any plugin you like best. We used Social articles in our demo and made some css adjustments to suit the theme design.

    Cheers

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    in reply to: dumb question about support forum #50294
     Abe
    Keymaster

    Yep. also Subscriptions weren’t showing and fixed that too. It is related to bbPress and we will put a fix in the next KLEO version.

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    in reply to: Mark Topic Answer as Favorite #50292
     Abe
    Keymaster

    Hi, Favorites right now is just for topics unfortunately.

    Cheers

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    in reply to: dumb question about support forum #50290
     Abe
    Keymaster

    Fixed. Check it out 🙂

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     Abe
    Keymaster

    Hi, check your server logs since the problem it could be there.

    Cheers

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     Abe
    Keymaster

    Hi, Sorry don’t know such plugin… maybe some other users can post if they know. Anyway google is your friend 🙂

    Cheers

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    in reply to: Updating Visual Composer #50090
     Abe
    Keymaster

    You visual composer plugin needs to be updated. Check out the documentation to see how to update it please.
    https://archived.seventhqueen.com/documentation/kleo#updates

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    in reply to: What plugin are you using to show ticket status? #50050
     Abe
    Keymaster

    I don’t know .. that could come from the plugin that adds those labels

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    in reply to: fade product image effect bug on mobile #50049
     Abe
    Keymaster

    Can’t reproduce that unfortunately. Try putting the above css and change 991 to 1024

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    in reply to: Portfolio Issues #50045
     Abe
    Keymaster

    I think the problem comes from the fact that you have pagination there and maybe the other items are on other pages. Do you have a link where I can check?

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    in reply to: BuddyPress Profile notifications tab throwing error #50044
     Abe
    Keymaster

    I went to your /register page but don’t see errors

    Try to disable some plugins you are using and may cause this

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    in reply to: Product Description in Tabs instead of Toggle #50041
     Abe
    Keymaster

    Hi, see Radu’s answer here: https://archived.seventhqueen.com/forums/topic/woocommerce-wider-description/#post-45793

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    in reply to: Search box issue #50040
     Abe
    Keymaster

    hi, the setting you have attached are for the search in the header menu. You have the same exact options from that page where you have the shortcode by editing the KLEO Search Form shortcode

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    in reply to: Create Full Screen Background video #50039
     Abe
    Keymaster

    HI, you should import the demo portfolio page Video Background header and see the elements there:

    http://seventhqueen.com/themes/kleo/portfolio/video-background-header/

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     Abe
    Keymaster

    it allows you to extend it.. it can’t come with all the possible functionality or at least not for now 🙂

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    in reply to: links not clickable in video background header #50032
     Abe
    Keymaster

    Yep, see it here http://seventhqueen.com/themes/kleo/portfolio/video-background-header/

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    in reply to: Great Theme, but….. #50028
     Abe
    Keymaster

    From the strings I see you have an outdated .po since here is the right string(see attached image)

    Also I have attached the latest .po included in the theme that should work.

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    in reply to: Great Theme, but….. #50003
     Abe
    Keymaster

    Do you have the latest theme installed and also rescanned the theme files using Codestyling Localization?

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    in reply to: Mobile Version Not Loading #49851
     Abe
    Keymaster

    I just checked your site and the mobile menu opens fine. So to be clear, you click the mobile menu icon and it does not open, that is the problem?

    What iPhone are u using?

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     Abe
    Keymaster

    I don’t think it will be added soon like that. You can always use the classes from the normal buttons to re-create a button

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    in reply to: BuddyPress Profile notifications tab throwing error #49772
     Abe
    Keymaster

    Maybe I explained it a bit complicated but is exactly how you say, it is the time between the requests that checks the notifications.

    Put a link to your site along with a demo user to check if you have some sort of Javascript problems.

    Cheers

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    in reply to: BuddyPress Profile notifications tab throwing error #49770
     Abe
    Keymaster

    20000 is 20 seconds since it is expressed in miliseconds. So 60000 would mean 60 seconds

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    in reply to: Great Theme, but….. #49768
     Abe
    Keymaster

    @mineo that link is also related to Buddypress translation.

    First make sure you have the latest theme version installed then make sure all the kleo_framework domain strings are translated. Use Codestyling localization plugin to translate the theme.

    Also you can use the same plugin to translate BuddyPress since it seems that some strings are not translated.

    See this link too https://buddypress.org/support/topic/buddypress-2-1-bp-language/#post-197971

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    in reply to: BuddyPress Profile notifications tab throwing error #49765
     Abe
    Keymaster

    Maybe you have modified the timeout of the notifications requests that are sent. the setting is in WP admin – Theme options- Buddypress and the default value is 20000

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    in reply to: Refresh to Last Position #49764
     Abe
    Keymaster

    Also put the link to your site

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    in reply to: Refresh to Last Position #49763
     Abe
    Keymaster

    What is that? put a link to the topic please.

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    in reply to: Position of the sidebar #49762
     Abe
    Keymaster

    Hi, that is kind of hard since the sidebar is already generated in an earlier container and that change should only be done to the activity page. You can always use the child theme and copy the templates in the child theme to make sure you don’t loose any customizations after theme updates

    Cheers

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     Abe
    Keymaster

    Hi @stratweb
    Our team will gladly help you with any problems you encounter with the default theme functionality but that does not include custom work. You purchased a product you can extend if that is what you need but it does not come with development from our side. I am sure you understand.

    If you want to check for the featured media, try to go over rtMedia code since it is related to that plugin or ask for an opinion on their support forum.

    Cheers

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    in reply to: links not clickable in video background header #49760
     Abe
    Keymaster

    @Rincon805 make the section full width by editing the row from Visual composer which contains the video and set the Inner container to No

    Adding a video background to a section should make it auto play by default

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    in reply to: issue with hosted videos #49755
     Abe
    Keymaster

    basic php knowledge is required. Just put the code after other codes in the functions.php and before ending php tag “?>”

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    in reply to: Feedback Section?? #49753
     Abe
    Keymaster

    Hi, that is a good idea. Right now you can do it in the showcase section if you want to get some feedback.

    Thanks

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     Abe
    Keymaster

    Hi, Unfortunately that is not possible without a plugin or custom code.

    Cheers

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    in reply to: Metadata in single without an image #49732
     Abe
    Keymaster

    Fixed it. Until the next update please replace these files from your kleo theme.

    Cheers

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     Abe
    Keymaster

    I just updated the above code.

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    in reply to: How to reduce likes to one per IP #49689
     Abe
    Keymaster

    Hi, that is a good solution until the next update where we have added a fix for that.

    Thanks @sharmstr

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    in reply to: BuddyPress Profile notifications tab throwing error #49483
     Abe
    Keymaster

    Hello, fixed this for the next update. Until then you can replace this file content /wp-content/themes/kleo/buddypress/members/single/notifications/notifications-loop.php with the content from the attached file.

    Cheers

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