Andrei

[Andrei]

If you have the last version of our theme this is the default behavior.
Check our demo site: http://seventhqueen.com/themes/kleo/members/

Unfortunately that’s not possible, you should contact rtMedia support team for such feature ( the upload manager is a feature of the rtMedia plugin ).

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[Andrei]

Hi @jerryd,

I have tried to replicate your issues but unfortunately I couldn’t, can you please confirm that you have the latest version of our theme ( 3.0.4 ) ?

I have noticed the difference between the comments list and the reply box and I’ll see how we can tweak it in the next update, but I couldn’t replicate the overlapping reply box, and the edit media issue with the photo not filling the entire space ( as the edit toolbar does ).

I have tested on my MacBook but I’ll also run a test tomorrow on a windows machine, as yours.

Looking forward.
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[Andrei]

On desktops normally you have a resolution of at least 1024px, that’s the smallest break point optimized for desktop screens. If you resize your browser window to a lower width then you’ll start emulating the screen sizes of mobile and tablet devices. This kind of layout is called responsive because it adapts to the width of the browser window.

This cannot be changed and it isn’t an issue, please note that the majority of big websites have such responsive layouts.

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[Andrei]

I’m happy to hear that.

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[Andrei]

It was a small css issue, I also pushed this small change for the next theme update but if you want to fix it sooner than the update you’ll have to use the code I’ve provided.

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[Andrei]

The entire code in that file is minifyed in one line, so you’ll have to search for the first sentence, and add the code right after it.

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[Andrei]

I’m glad to hear that.

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[Andrei]

We’ll gonna be working on this in the following days and I’ll update you with the status of it.
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[Andrei]

The fix will be available in the next update, if meanwhile you want to apply the fix then you’ll have to edit this two files:

wp-content/themes/kleo/assets/js/app.js
wp-content/themes/kleo/assets/js/app.min.js

Search this code:

COPY CODE

$isoItem.isotope({ filter: filterValue });

And add the following piece of code immediately after it:

COPY CODE

$isoItem.find('li:visible').children('div.animate-when-almost-visible').addClass('start-animation');

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[Andrei]

Santos, the code that Abe provided you that time was just an updated file which later was added to the theme itself.
By having the latest version of the theme installed you don’t need to replace or change anything.
Also please note that the code that Abe provided you is related to the PMPro plugin, so it seems that at that time you have used it for restriction, meaning that without it you won’t be able to create any restrictions.

Please let me know if I can help you with anything else.
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[Andrei]

Please add the following css rule in “SweetDate > Styling Options > Quick CSS”:

COPY CODE

#whats-new-options{ height: auto !important; }

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[Andrei]

I’m glad I could help you.
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[Andrei]

I have found the issue and we’ll push it in the next update, meanwhile if you want to fix it you’ll have to edit the following file: wp-content/themes/sweetdate/assets/scripts/app.js and add the following code between lines 563/564.

COPY CODE

'rememberme': (jQuery('form#login_form #rememberme').is(':checked') ? true : false),

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[Andrei]

Thank you for your in-depth feedback about this issue, i have given a closer look and indeed, the ajax login had a typo in the remember me parameter.

We’ll cover this in our next update but meanwhile, to fix it, you will have to edit this two files:

wp-content/themes/kleo/assets/js/app.js
wp-content/themes/kleo/assets/js/app.min.js

Search for the word “remember:” and change it to “rememberme:”, after doing so in both files please clear any site/browser cache that you might have and try again, this time it should work.

Secondly I given a look at modifying the auth expiration for the case where you want your login to be remembered ( because, unfortunately you can’t force the remember me option ), here is your code with a small modification:

COPY CODE

add_filter( 'auth_cookie_expiration', 'kleo_keep_me_logged', 10, 3 );
function kleo_keep_me_logged( $expire, $user_id, $remember ) {
    return 31556926;
}

Please let me know how it went.
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[Andrei]

Please add the following css rules in “Theme Options > General Settings > Quick CSS”:

COPY CODE

.buddypress div#item-header .toggle-header,
.buddypress div#item-header .profile-cover-action{
top:auto !important;
bottom:10px !important;
}

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[Andrei]

This is in no way related to kleo, even the login widget that you’re using is provided by BuddyPress.
The thing is that the issue doesn’t come from either, maybe you have some other plugin that blocks or overrides this value. I recommend you to switch to the default wordpress theme and give a test.
I have tested and the remember me option works perfectly, even if I close and open my browser again.

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[Andrei]

Can you please provide me access to your database, and ftp, I might be able to make some tweaks and even recover your accounts but I’m not totally sure.

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[Andrei]

I see that the file doesn’t get uploaded, please give a look at server side logs, maybe you can find any errors related to this issue.

The save button isn’t triggered with javascript and I couldn’t see the error you specified.
Also the files are uploaded to the default wp uploads directory but they aren’t registered as media attachments.

Let me know if you can find any more clues to help us solve your issue.
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[Andrei]

It works fine for me, can you please let me know what browser are you using ?
Or if you updated recently I recommend you to clear your site cache and your browser cache.
http://seventhqueen.com/public-files/andrei/2015-07-21-2ieqj.png

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[Andrei]

I see you have some caching plugin activated, this might cause the changes not to take effect immediately and unfortunately there isn’t any workaround for this case.

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[Andrei]

Unfortunately this issue is produced because the facebook profile id is stored as an INT ( integer ), and your hosting server seems to be on a 32bit machine.

The maxim value that can be stored as INT ina 32bit machine is 2147483647, where facebook profile ids are way bigger numbers.
You can consider this accounts lost, because the facebook id is incomplete and the login won’t work next time when they try to login with facebook.

This issue isn’t present in almost all hosting environments which uses 64bit machines, so I recommend you to see what are your chances in changing your hosting.

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[Andrei]

The cover photo seems to load correctly, with https, the only http resources I see are some photos from the rtMedia widget, can you please deactivate that widget for the moment and see if it resolves the issue ?

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[Andrei]

No, just change the post format to standard.
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[Andrei]

Please upload a copy of our theme without any modifications and activate it and then we’ll give a look into it.

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[Andrei]

You could reduce the amount of items displayed in a page, or instead of using an embed in the posts listing you could only add a picture thumbnail and leave the embed just in the content of the post.

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[Andrei]

Hi Alex,

You have made a lot of modifications and I recommend you to hire a developer to help you achieve what you need.
The issue you’re encountering with the group page loading might be because of improper modifications.

I hope you’ll understand this.
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[Andrei]

Please make sure you’re using the latest version of the sweetdate theme.
This shouldn’t produce such issue.

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[Andrei]

Please provide me admin credentials to your site so I can give a closer look at this issue.
Thanks

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[Andrei]

Can you please provide us a link to a profile page from your site ?
Looking forward.
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[Andrei]

Well, that’s the exact way it works now, can you please provide us a link to your site so we can inspect the issue a little bit ?

Thanks

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[Andrei]

This doesn’t happen to me, can you please try from another computer or browser and see if this still persists ?

Looking forward to hear more.
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[Andrei]

Changing the login field isn’t a way to achieve what you want, instead there are a lot of “Login with email” plugins in wordpress plugin directory, which will allow you to use emails in the username field.

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[Andrei]

Can you please provide us admin credentials to your site so that we can give a closer look at the issue ?
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[Andrei]

Regarding your first issue, do you have a page where you have tried to achieve this and didn’t work ? Can you please provide us a link to this page ?

Secondly the google search form cannot replace or work in the same way the kleo search does, I recommend you to use the provided code from google in a text widget in your sidebar.

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[Andrei]

Firstly the popup cannot be triggered at page load without some extra modifications and secondly this won’t help you protect your page in some way, I recommend you to redirect your users directly to the register page.

Finally the code that I have provided will work without issues if you properly set your profile restriction from “SweetDate > Memberships”, the code I have provided it will only change the redirect url of the restriction.

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[Andrei]

Hi @scottmriley,

I’m sorry to hear that you’re disappointed by the amount of styling options provided.
Laura has tried to help you but unfortunately you have requested a lot of modifications, which in some cases is more than what our support covers, that’s why I’ll recommend you to hire e developer to help you with your project if you don’t have programming knowledge to properly modify our theme by your own desires.

If you still have any questions on which we could help then please detail them and we’ll try to help you as soon as possible.

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[Andrei]

Unfortunately that’s not possible and not recommended.
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[Andrei]

Unfortunately to implement a new layout view will require modifying a lot more than just the options array from the back end, explaining how to do it is nearly impossible, so I recommend you to hire a developer to help you with this.

Please let me know if I can help you with anything else.
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[Andrei]

Can you please provide us a link to the page where you have this effect, maybe we’ll consider using it as well.

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[Andrei]

Sorry for the late reply, I’ll set this topic as a feature request so that other users can vote it.
If this will get voted enough we’ll consider adding it in future updates.
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