Andrei

[Andrei]

The Import Profile Fields button will ONLY reset your profile fields to the default demo ones, there is no option to import/export fields if this is what you were looking for.

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[Andrei]

Visual Composer isn’t available on SweetDate unfortunately, using it might produce several issues.

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[Andrei]

This really sounds as a custom task, try to contact the author of the Wishlist plugin or try to find a developer to help you extend the plugin in this direction.

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[Andrei]

Hi,

Unfortunately you can’t mix the geo directory “featured listings” feature with the kleo post like feature, they are slightly different.

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[Andrei]

Can you please provide us admin credentials to your site so we can give a closer look into this ? Also don’t forget to mention in which page you encounter this issues.

Looking forward.

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[Andrei]

Unfortunately I don’t think you’re doing in the right way. I sincerely recommend you to hire a developer to build such functionality or you might end up exposing security holes into your site.

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[Andrei]

Just change the code to:

COPY CODE

function header_extra_social_icons() {
    echo '<a href="put-your-instagram-full-url-here" class="has-tip tip-bottom" data-width="210" target="_blank" title="Find us on Instagram" rel="nofollow"><i class="icon-instagram icon-large"></i></a>';
    echo '<a href="put-your-youtube-full-url-here" class="has-tip tip-bottom" data-width="210" target="_blank" title="Find us on YouTube" rel="nofollow"><i class="icon-youtube icon-large"></i></a>';
}
add_action('kleo_extra_social_icons', 'header_extra_social_icons');

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[Andrei]

You can add as many icons you need by using this code in the function.php file of your child theme, this way you can update without issues. You will have to use an fonticon from the fontello library we have available.

COPY CODE

function kleo_extra_social_icons( $icons ){
    $icons .= '<li><a target="_blank" href="put-your-rss-url-here"><i class="icon-rss"></i><div class="ts-text">RSS</div></a></li>';
    return $icons;
}
add_filter( 'kleo_get_social_profiles', 'kleo_extra_social_icons' );

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[Andrei]

If you need to pass custom data from the user profile and his order details to a custom affiliate system then this would be a custom job and I recommend you to hire a developer to build such integration.

I also want to point out that this is not related to our theme.

Cheers

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[Andrei]

You have to add the piece of code that I provided in the “wp-content/themes/sweetdate-child/functions.php”, at the bottom of the file.

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[Andrei]

Please provide us a link to the page where this happens so we can give a closer look.

Thanks.

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[Andrei]

Sorry for the late reply, we are extremely busy for the moment.

I think that your images doesn’t get indexed because of the animation, which by default hides the image elements and reveal them using javascript which could lead to the issue you have.

I’ll ask my colleague @radu to provide you a small code snipped with which you can disable the animation and test again how your page get indexed.

Cheers

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[Andrei]

Sorry for the delayed response, you can edit the page called “Membership Confirmation” page which was created by the PMPro plugin where beside the [pmpro_confirmation] shortcode you can add whatever content you want.

Cheers

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[Andrei]

Hi Peter,

Thanks for the extensive feedback, I’ll get in contact with my colleague to give a look and resolve your issues but unfortunately that will be on Monday.

I’m sorry for any inconvenience.
We’ll contact you on email after we’ve given a look at your issues.

Cheers

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[Andrei]

Hi,

You can extend the theme options by using the filters of the args, sections and tabs from the construct of the Kleo_Options class from the following file: “wp-content/themes/sweetdate/framework/options/defaults.php”.

Cheers

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[Andrei]

Our theme is fully compatible with ssl, all resources from our theme will be loaded in the right way if you use ssl in your site, the only issue that might come up is because some third party plugins or content/resources you have added to your site in a non-https mode.

From what I can see you shop page doesn’t give any error of mixed content, please provide me a link to where you encounter such issues.

Cheers

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[Andrei]

It means that the server on which you host your site files has been configured to not allow sending of emails without authorization, this is a security setting which blocks the possibility of your site to send spam emails in the case that get hacked, which finally is a good choose.

As I already told you, if you can’t manage to fix this issue by yourself then please contact the support department of the company from which you bought your hosting plan, they should be able to help you for sure.

Cheers

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[Andrei]

If you are totally sure that your SMTP settings are correct then I recommend you to contact your hosting provider support and describe them this issue, it’s a server side limitation.

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[Andrei]

Hi @jeromebasilio,

When emails doesn’t get delivered from your site then in most of the cases it means that your hosting provider doesn’t allow you to send emails without authentication.

In order to fix your issue you will probably need an email account from where the emails should be delivered and it’s SMTP settings. In order to enable and setup SMTP in your wordpress site you will have to use the following plugin: https://wordpress.org/plugins/easy-wp-smtp/

This issue is a limitation of your hosting and it has to be configured to work in other way from wordpress site as I described above, so please understand that it doesn’t have anything to do with our theme.

Please let me know if you manage to resolve this or if you need any more help.
Cheers

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[Andrei]

The issue comes from some outdated or custom modifications that you might made which deregister the jQuery library which ends up breaking all jQuery features from your wp admin, not only our theme options panel.

Try to deactivate your plugins one by one until you manage to find what’s producing this issues.
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[Andrei]

There is no option to change it.

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[Andrei]

I’ll mark this topic as resolved due to inactivity, please re-open the discussion if you still have any issues or if you need any help.

Cheers

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[Andrei]

Hi,

Wordpress needs to create a slug ( a normalized azAZ09- word ) and set it as username for new accounts, that’s why you’ll find the username saved in such format.

Cheers

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[Andrei]

For a quote you can email us at dev@seventhqueen.com, but unfortunately for the moment we don’t have to much time available so it might take a few days to get a response.

Cheers

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[Andrei]

Hi @erikland, to achieve what you need there are more tweaks that will need to be applied so if you don’t have programming knowledge then I’ll kindly ask you to find and hire a developer to help you with them.

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[Andrei]

For the moment we don’t fully support backend translations but we look forward in adding such support in the future.
Meanwhile the only option will probably be to translate it with the redux plugin activated and after you finish the translation you just deactivate the plugin.

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[Andrei]

@sunny, if you have any features that you want to propose for future implementation then please open a topic in the feature request area of the forum.

If you need more advanced customizations of the sweetdate theme then I recommend you to hire a developer to help you.

Cheers

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[Andrei]

Unfortunately there isn’t such option for the moment, I’ll move this to feature request so we can consider adding this feature in the future.

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[Andrei]

Hi,

The email address could populate your username field ONLY if you have tried to login using email and hit “remind” or saved the email/password for the domain where you have the site installed.

The blank page during activation is probably triggered because of a outdated/misconfigured plugin or some custom modifications that you might made to your site. I recommend you to deactivate your plugins one by one until you find the one that causes the error.

You can create advanced redirect rules for your users during login by using the “Peter’s Login Redirect” plugin.

Cheers

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[Andrei]

I’ll mark this topic as resolved due to inactivity, please re-open the discussion if you still have any issues or if you need any help.

Cheers

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[Andrei]

If you still encounter issues please re-open this topic.

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[Andrei]

You will need to use a SEO plugin that expose this kind of information ( picture, description ) for social sharing tools. They are called Open Graph tags ( og tags) and I think the WordPress SEO plugin will help you expose them.

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[Andrei]

Hi @nicolecurioni,

I have tested the conditional profile fields plugin but unfortunately it doesn’t seems to be up to date with the latest buddypress version, the backend of the conditional fields doesn’t seem to work as they should.
I recommend you to contact the plugin author and see if he has any plans to update it.

Cheers

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[Andrei]

I’ll give a look into it and push it into the core, thanks for pointing it out.

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[Andrei]

Hi,

I’ve given an closer look and it seems that everything works just fine:
http://seventhqueen.com/public-files/andrei/2015-07-30-f0g4v.png

WPEngine hosts are well known regarding it’s issues with cache or aggressive security and in the given case the activity uploads are managed by the rtMedia plugin. If you still continue to encounter issues with the uploads display I recommend you to contact rtMedia support, maybe there is some sort of known issue regarding WPEngine hosts.

Cheers

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[Andrei]

We,

We chosed to disable the menu links because you don’t have control over the one added by GD itself.
You should just add the link to the Add Listing page wherever you want and in the case of the listing archive page you’ll have to create that link manually.

Cheers

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[Andrei]

The “buddypress-media” plugin is rtMedia, the media upload manager/gallery for buddypress activity streams.
You should deactivate it and see if this is the only issue producing the heavy load on your site, if you still want to use this plugin then I advise you to contact their support team ( https://rtcamp.com/rtmedia/ ).

To be sure that this performance issue is not created by our site you can switch to another theme and see if there are major differences between the loading times.

Cheers

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[Andrei]

Well, firstly if you’ll have your browser window stretched down under 1024 pixels, the content will gratefully rearrange in page to fit the available space, if you want to view the entire page you just have to maximize your browser window, this is as logic as it could be.

Secondly, if you disable the responsiveness behavior you’ll end up with a forced width of at least 1024px, so in that case if you’ll stretch your browser window, you’ll end up cropping the page view, so you won’t have access to the whole page. Please give a look at most of the wordpress themes from the market and you’ll see that all of them have this behavior, it’s a new standard in web page development, even google requires/recommend this feature: http://googlewebmastercentral.blogspot.ro/2015/04/faqs-april-21st-mobile-friendly.html

Changing this behavior will require you to trough all css files of the theme located under assets/css folder.

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[Andrei]

I managed to test it on a ubuntu machine, we’ll remove the comment box resizable behavior but unfortunately I couldn’t replicate the issue with the media pictures.
Try to update your browser maybe it’s just an isolated issue from your side.

Cheers

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[Andrei]

For the comments list padding you can use this css rule:

COPY CODE

.mfp-content #buddypress .rtm-lightbox-container .rtmedia-single-meta .rtm-single-meta-contents { padding: 0 !important; }

For the other issues I’ll have to find a Ubuntu machine to test it and I’ll get back with a fix.

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