Kieran_SQ

[Kieran_SQ]

Hi,

Has your custom post type declared support for featured image? It should work by default. Please share the code you use for your CPT below within code tags so I can take a look.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Simply select the form widget and toggle off showing the users from the left side panel. See attached image.

Kieran

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[Kieran_SQ]

Hi,

Users will not see the white text in red box, this is for you only. But if you wish to translate it you would need to install Loco Translate (or similar plugin), translate the theme into your language and search for the string of text you wish to translate.

Support article for Loco Translate https://archived.seventhqueen.com/general/article/how-to-translate-or-change-words-from-any-theme-plugin

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I have already attached images in my above reply which shows you where to click.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I have logged in and set a padding of 0 for the row and negative 20 for the column and it should now display okay. Please completely purge your mobile devices cache to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can use the reply box and check the option titled ‘Set this as private reply’ this will mean only you and I can see the contents of the reply.

Thanks,

Kieran

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[Kieran_SQ]

Hi there,

This isn’t an issue with the theme but one of W3 Total Cache. If W3 Total Cache is not serving your cached files properly to logged in and logged out users you should look into an alternate caching plugin.

I believe W3 Total Cache has an option not to cache X pages, you should be able to use that to define any payment pages, groups directory, groups, members directory and member pages.

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Can you share login credentials for you site, in a private reply, so I can check this out? It should definitely be a clickable element.

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi Ken,

We generate a lot of different classes that will help with this, in your example – groups, we add a .groups class in general to any group as well as a .group-the-title-of-a-group class.

You could use these before any other CSS to define it’s use only when they’re present.

So to target all groups you could use

.groups #my-element {
color:red;
}

Or to target only a group called Dinosaurs you could use

.group-dinosaurs #my-element {
color:red;
}

We do the same with pages too, we add the page ID to the body element page-id-number. In the screenshot that I have attached below the page ID is 51 so the class generated is .page-id-51

By using .page-id-51 before any CSS it will ensure it is only loaded on that specific page.

Hope this helps,

Kieran

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[Kieran_SQ]

Hi,

Please go to WP Admin > Pages and edit your homepage with the Elementor editor. Once the editor has loaded, use the mobile icon at the bottom to switch to mobile view. Now, select the row with the white space and adjust the paddings, margins and height for the element. Once you have the desired look for mobile click save and clear caches to see changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can add, edit or delete any profile fields by going to WP Admin > Users > Profile Fields. Either create a new field directly in the main tab, or create a new profile tab, switch to it – and then create the field. Once you have clicked the option to create a new field:

– Give the field a title (Country)
– Set required or not on the right of the screen
– Set visibility on the right of the screen
– Set ‘Type’ from the dropdown as ‘Drop Down Select Box’
– Enter your values (countries)

Save, the profile field will now appear in the users profile, and if in the first profile fields group it will appear on registration too. I have attached a screenshot to visualise this process for you.

You can also bulk add countries and US states by following this support article https://archived.seventhqueen.com/kleo/article/add-populated-country-list-xprofile

Thanks,

Kieran

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[Kieran_SQ]

Hi there,

The KLEO Register element for WP Bakery registers a user in WordPress and therefore only handles the basic information that is required to register the user. There is currently no way to add a BuddyPress profile field, or any field, to this form.

If you wish to extend the KLEO Register and KLEO login shortcode please check this support article https://archived.seventhqueen.com/kleo/article/overriding-shortcodes-in-the-kleo-child-theme

The shortcodes you would need to override using this method are

/wp-content/plugins/k-elements/shortcodes/templates/kleo-login.php
/wp-content/plugins/k-elements/shortcodes/templates/kleo-register.php

If you are unable to do this yourself then you should contact a developer to extend this for you and write any custom code as needed.

Thanks,

Kieran

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[Kieran_SQ]

Good morning 🙂

Please could you change the field ‘Valid OAuth Redirect URIs’ to the below

https://contestyle.com/theactivist/

Save your Facebook App settings, clear any/all caches on WordPress / Server side and try again.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Your website looks fairly well formulated and there isn’t anything obvious to me amiss. Which demo did you import and isn’t present? Have you checked all pages in WP Admin > Pages?

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

You can use white or #ffffff in CSS to denote white. If you wished to change it to a hexadecimal value it would be as below

COPY CODE

.vc_btn3.vc_btn3-color-juicy-pink {
background-color: #c79d2d !important;
color: #ffffff !important;
}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please visit ThemeForest directly to download the KLEO theme files.

Link: https://themeforest.net/downloads

Thanks,

Kieran

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[Kieran_SQ]

Hey Matt,

No worries, happy to help 🙂 If you have any other questions or issues please feel free to open a new ticket and one of the available weekday support team members will be happy to assist.

All the best,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi Arindam,

Great to hear, and all the very best with your launch.

Kieran

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[Kieran_SQ]

Hi,

I have done some testing and found that the issue is coming from the plugin that is used to submit posts from the front-end, User Submitted Posts.

If you create a post from the back-end, WP Admin > Posts > Add New, the issue does not exist. The only time it can be replicated is when using the front-end form from USP.

You’ll need to reach out to the plugin developer for assistance with this as we cannot debug third party plugins. You can reach out to the plugin developer here https://wordpress.org/support/plugin/user-submitted-posts/.

If you get no response from the developer or if they believe they cannot fix the issue you may wish to try alternate form plugins like Caldera, Gravity Forms, Contact Form 7 etc to handle your front-end submissions.

On a side note if you are going to submit data this way your site definitely needs an SSL certificate. Your host should offer one for free or a small fee. It’s worth looking into for encryption of data and passwords as well as the SEO factor.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Glad this fixed the issue for you 🙂 Feel free to open a new ticket with any other questions or issues and one of the available weekday support team members will be happy to help.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

There is no separate sidebar for singular posts. If you need this option please take a look at this plugin which will achieve what you’re after https://en-gb.wordpress.org/plugins/custom-sidebars/

I will refer this ticket to one of our developers for review in regards to the switcher icons issue.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please disregard the email notification for my previous reply, I have now deleted it, as it was sent in error.

I can see the issue you’re referring to. Please can you try the following, clear your browser cache (Ctrl+F5) and test again for all steps.

– Disable caching and keep disabled
– Switch to KLEO from KLEO Child
– Ensure you have KLEO 4.4 and all updates for bundled plugins via WP Admin > Appearance > Install Plugins
– Disable all plugins that do not come bundled with KLEO

Please let me know the outcome.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

In that case make sure you have a page created titled ‘Blog’, ‘Posts’ or your desired term then go to WP Admin > Settings > Reading > Static pages and select your page for posts.

When you save this setting you can view the page and the post archives will appear.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please use the below custom CSS in your KLEO Child theme’s style.css via WP Admin > Appearance > Editor > KLEO Child > Style.css or via Theme Options > General Settings > Scroll to: ‘Quick CSS’

COPY CODE

.vc_btn3.vc_btn3-color-juicy-pink {
    background-color: white !important;
    color: black !important;
}

Adjust the values to suit your needs, save and clear your WordPress cache, server cache any CDN and your browsers cache (Ctrl+F5) to see your changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

In WP Admin you have nothing called ‘Posts’ at all? If this is the case then you either have a very specific plugin installed that disables this or a plugin is causing a conflict.

Kieran

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[Kieran_SQ]

Hi,

Please go to WP Admin > Theme Options > Layout Settings > Option ‘Background’ and upload the below attached image, this should replace the file with a new copy that uses HTTPS.

Thanks,

Kieran

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